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Townsend Gateway Inn

Photo gallery for Townsend Gateway Inn

Front of property
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
32-inch flat-screen TV with satellite channels, TV
Premium bedding, desk, blackout curtains, iron/ironing board
Premium bedding, desk, blackout curtains, iron/ironing board

Overview of Townsend Gateway Inn

Townsend Gateway Inn

2.0 star property
Mountain motel within easy reach of Great Smoky Mountains National Park

9.2/10 Superb

815 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
8270 State Hwy 73, Townsend, TN, 37882
Main amenities
  • Daily housekeeping
  • Seasonal outdoor pool
  • Business centre
  • Air conditioning
  • Garden
  • Vending machine
  • Meeting room
  • Concierge services
  • Picnic area
  • Barbecue grills
  • Limited hour front desk
  • Tour/ticket assistance
For families
  • Playground on site
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels

Room options

About this area

What's nearby

  • Great Smoky Mountains National Park - 22 min walk
  • Cades Cove - 21 min drive
  • Island at Pigeon Forge - 31 min drive
  • Dolly Parton's Stampede Dinner Attraction - 35 min drive
  • Great Smoky Mountains National Park Headquarters - 38 min drive
  • Gatlinburg SkyLift Park - 44 min drive
  • Ober Gatlinburg Ski Resort and Amusement Park - 49 min drive
  • Ripley's Aquarium of the Smokies - 39 min drive
  • Gatlinburg Space Needle - 40 min drive
  • Gatlinburg Convention Center - 41 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 33 min drive


  • Campfire Grill - 6 min walk
  • The Artistic Bean: Organic Espresso & Coffee House - 12 min walk
  • Riverstone Family Restaurant - 14 min walk
  • Burger Master - 16 min walk
  • Townsend / Great Smokies KOA - 18 min walk

About this property

Townsend Gateway Inn

Townsend Gateway Inn puts you a short five-minute drive from Great Smoky Mountains National Park. Guests can enjoy the seasonal outdoor pool, and hiking/biking trails and mountain biking are nearby. The helpful staff and location get good marks from fellow travellers.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms
  • Arranged over 1 level


  • Check-in time from 4:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9 AM - 8:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • No cots (infant beds)


  • Pets allowed (dogs and cats only, 2 per room, up to 45 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • BBQs

Travelling with children

  • Playground
  • Children's games
  • Pool gate

What to do

  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ski area nearby
  • Water tubing nearby
  • Zip-lining nearby
  • Winery tours nearby

Working away

  • Business centre
  • Meeting room


  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Pool loungers
  • Pool umbrellas


  • 5 buildings/towers
  • Garden
  • Picnic area
  • Seasonal outdoor pool


  • No lift (single-level property)
  • Well-lit path to entrance


  • English

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave


  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 15 per stay
  • Guests must contact this property in advance to reserve rollaway/extra beds


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from May to September
  • Children under 16 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

On-site parties or group events are strictly prohibited.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This hotel will place an authorization for the total amount of the booking plus USD 20 for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking. It may take up to 14 days after check-out for this amount to be reimbursed by the bank.

Also known as

Townsend Gateway Inn
Townsend Gateway
Townsend Gateway Hotel Townsend
Townsend Gateway Inn Motel
Townsend Gateway Inn Townsend
Townsend Gateway Inn Motel Townsend

Frequently asked questions

Does Townsend Gateway Inn offer free cancellation for a full refund?
Yes, Townsend Gateway Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Townsend Gateway Inn?
As of 6 Dec 2022, prices found for a 1-night stay for 2 adults at Townsend Gateway Inn on 14 Dec 2022 start from $89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Townsend Gateway Inn?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Townsend Gateway Inn?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Townsend Gateway Inn?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 45 lbs per pet. There's a charge of USD 15 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Townsend Gateway Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Townsend Gateway Inn?
You can check in from 4:00 PM - anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Townsend Gateway Inn and nearby?
During the winter, enjoy nearby recreation such as skiing and return when the snow melts for cycling and hiking. Additional recreation nearby includes cave exploring. Enjoy amenities such as a seasonal outdoor pool, a picnic area and a garden.
Are there restaurants at or near Townsend Gateway Inn?
Yes. Nearby restaurants include Campfire Grill (6-min walk), The Artistic Bean: Organic Espresso & Coffee House (12-min walk) and Riverstone Family Restaurant (14-min walk).
What's the area around Townsend Gateway Inn like?
Townsend Gateway Inn is a short 9-minute walk from Great Smoky Mountains Heritage Center and 3 minutes' walk from River Rage Go-Kart Track. Travellers say that this motel is in a good location.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

Camp with youth
We froze to death the first night. Bought a comforter the next day.
Donna, 2-night family trip
Verified guest review

10/10 Exceptional

Awesome Place
Great place to stay ... beautifully decorated ... dont let to old roadside motel look fool you its clean and comfortable
Scott, 2-night family trip
Verified guest review

10/10 Exceptional

David and Kathy, 2-night trip
Verified guest review

10/10 Exceptional

Had a great stay
We had a great stay at this place, this was a last minute preparation for a trip and we were just trying to find a decent place to stay without charging a fortune. In my opinion, this was the perfect place to stay. Very clean room, comfortable bed. I slept well every night. This is a well maintained hotel. The only thing that I did notice was that there was no laundry facilities. But there was a place less than a mile away if you really needed any of this service. I came well packed for the 8 days I stayed, so I really didn't need to worry about laundry. When you are on vacation, you shouldn't be having to deal with this kind of issue. I would certainly recommend this place to anyone wanting to stay on the quieter side of the Smokies, and their prices are clearly much more affordable than staying on the busy (and congested) side near Sevierville, Pigeon Forge, and Gatlinburg. I will certainly try to come back to stay here again if given the chance.
Paul, 8-night trip
Verified guest review

10/10 Exceptional

Great service, clean and comfortable. Very convenient location as well.
Sara, 1-night family trip
Verified guest review

10/10 Exceptional

Very nice place to stay in Townsend
Great place to stay in the middle of Townsend! Staff is very friendly and helpful. Room was clean and bed was comfortable. Our gift bag was a very nice touch as well. Access to really good food and the park were perfect.
Carol, 3-night trip
Verified guest review

10/10 Exceptional

Nice little travel lodge
Nice little travel lidge that takes you back in time a bit. We arrived late and found a welcome bag filled with goodies. On checkout the gentleman at the front desk was very nice. The room was clean and and in good condition considering it's age. And they still have the old fashion key tags that mage me smile!
Ora, 1-night trip
Verified guest review

8/10 Very good

Great Little Place :)
This was a great little stay. It was so convenient for me because I was racing and it started at the Tally Ho. the room was clean, great supplies on what was needed.
Michele, 2-night trip
Verified guest review

6/10 Good

David, 2-night trip
Verified guest review

10/10 Exceptional

Definitely go back
The room was exactly what we expected, Clean, lots of space. Very convenient to Stores, gas station and restaurants. People in office very friendly and so were the other guests. Quite, which is what we wanted.
Sherry, 7-night trip
Verified guest review