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Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Photo gallery for Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Exterior
Indoor pool
1 bedroom, minibar, in-room safe, desk
Free breakfast
Lobby lounge

Overview of Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

2.5 star property
Hotel with indoor pool, near Gatlinburg Convention Center

9.2/10 Superb

684 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Lounge area
The price is $180
Price available on 4/9/2023
Map
322 Historic Nature Trail, Gatlinburg, TN, 37738
Main amenities
  • 24-hour front desk
  • Area shuttle
  • ATM/banking services
  • Business center
  • Computer station
  • Daily housekeeping
  • Front-desk safe
  • Indoor pool
  • Self-serve laundry
  • Snack bar/deli
  • Theme park shuttle
  • Vending machine
For families
  • Daily housekeeping
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Separate bedroom
  • Separate sitting area

Room options

About this area

What's nearby

  • Gatlinburg Convention Center - 4 min walk
  • Ripley's Aquarium of the Smokies - 15 min walk
  • Great Smoky Mountains National Park - 16 min walk
  • Ripley's Believe It Or Not Museum - 1 min drive
  • Gatlinburg SkyLift Park - 1 min drive
  • Anakeesta - 3 min drive
  • Great Smoky Mountains National Park Headquarters - 6 min drive
  • Wild Bear Falls Indoor Water Park - 7 min drive
  • Ober Gatlinburg Ski Resort and Amusement Park - 8 min drive
  • Dolly Parton's Stampede Dinner Attraction - 14 min drive
  • LeConte Center at Pigeon Forge - 17 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • Ole Smoky Distillery - 10 min walk
  • Sugarlands Distilling Company - 7 min walk
  • Crawdaddy's Restaurant & Bar - 8 min walk
  • Loco Burro Fresh Mex Cantina - 9 min walk
  • Mellow Mushroom - 7 min walk
Map

About this property

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel puts you just a 5-minute drive from Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies. Guests can take a dip in the indoor pool, and freebies like breakfast, WiFi, and self parking are added perks. Also, this hotel is 0.2 mi (0.3 km) from Gatlinburg Convention Center and 2.5 mi (4.1 km) from Great Smoky Mountains National Park Headquarters. Fellow travelers say great things about the location and walkable location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 113 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking includes off-street options

Offsite

  • Area shuttle*
  • Theme park shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Snack bar/deli

What to do

  • Skiing nearby

Working away

  • Business center
  • Computer station
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • An indoor pool
  • ATM/banking
  • Built in 2016
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk

Languages

  • English

Room amenities

Be entertained

  • Cable TV channels
  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Minibar

Sleep well

  • Bed sheets provided
  • Blackout drapes/curtains
  • Free crib/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free local calls
  • Free WiFi

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: USD 16.91 per accommodation, per night

Optional extras

  • Area shuttle and theme park shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

<p>Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

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Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Hotel
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Gatlinburg

Frequently asked questions

Does Holiday Inn Express Gatlinburg Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Gatlinburg Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?
As of Mar 27, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel on Apr 9, 2023 start from $180, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel and nearby?
Have fun with nearby winter activities like skiing. Holiday Inn Express Gatlinburg Downtown, an IHG Hotel also has an indoor pool.
What's the area around Holiday Inn Express Gatlinburg Downtown, an IHG Hotel like?
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel is a short 16-minute walk from Great Smoky Mountains National Park and 15 minutes' walk from Ripley's Aquarium of the Smokies. Travelers say the local area is good for shopping and very walkable.

Reviews

9.2

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Diana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Worth Every Penny
Beautiful, clean and very family friendly. Pool and on site games were awesome!
Lacey, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great time! Room was clean. The breakfast bar was nice with lots of options to choose from. Pool and splash pad were awesome! The water was heated and warm enough to use in February.
Melony, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Antonio, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Connie, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Rooms were clean and staff was great. Had a wonderful weekend stay!!
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Diane, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

The room and hotel was clean and comfortable. The breakfast was really bad! The pool wasn’t heated so it was very cold.
Brenda, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Loved it!
Loved this hotel. Was close to downtown and had free parking/breakfast. Room was very clean and loved the Dove products in the bathroom. There’s a little water park inside and a nice gym. The only thing I can complain about is on the last night they put a really loud family right across the hall from us with their kids running up and down the hall, but other than that we greatly enjoyed our stay. We would stay here again.
Christiana, 3-night trip
Verified Hotels.com guest review