Book The Resort at Governor's Crossing in Sevierville

All properties in Sevierville, Tennessee, United States of America

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Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Overview
Rooms
Location
Amenities
Policies

Victorian hotel with free water park, near Tanger Outlets

8.8/10 Fabulous

1,101 verified Hotels.com guest reviews

Property highlights

Free parking

Pool

Free WiFi

Gym

Kitchen

Non-smoking

225 Collier Drive, Sevierville, TN, 37862

Main amenities

Indoor pool and lazy river
Free water park
Free children's club
Fitness center
Sauna
Seasonal outdoor pool
Children's pool
Spa tub
Waterslide
Terrace
24-hour front desk
Air conditioning

For families

Children's pool
Playground on site
Children's club (free)
Kitchen
Separate bedroom
Television

Room options

About this area

What's nearby

Titanic Museum - 6 min drive
Island at Pigeon Forge - 12 min drive
Dollywood's Splash Country - 11 min drive
LeConte Center at Pigeon Forge - 13 min drive
Dollywood - 24 min drive
Wilderness at the Smokies - 14 min drive
Sevierville Convention Center - 14 min drive
Dolly Parton's Stampede Dinner Attraction - 15 min drive
Wild Bear Falls Indoor Water Park - 22 min drive
Anakeesta - 26 min drive
Ripley's Aquarium of the Smokies - 27 min drive

Getting around

McGhee Tyson Airport (TYS) - 50 min drive

Restaurants

Chick-Fil-A - 13 min walk
Applewood Farmhouse Restaurant - 4 min drive
Five Oaks Farm Kitchen - 19 min walk
Quaker Steak & Lube - 12 min walk
Chipotle Mexican Grill - 2 min drive

About this property

The Resort at Governor's Crossing

Placing you within a 10-minute drive of Titanic Museum, The Resort at Governor's Crossing features a free water park and a free kids' club. Guests can splash around at the indoor pool or lazy river, and the spa tub makes for a relaxing end to the day. A fitness center and a sauna are offered, and in-room conveniences at this Victorian hotel include refrigerators and microwaves. Fellow travelers say great things about the helpful staff and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks are required at the property

Hand sanitizer provided

This information is provided by our partners.

At a glance

Hotel size

233 rooms
Arranged over 5 floors

Arriving/Leaving

Check-in time from 4:00 PM - 7:00 AM
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10:00 AM

Restrictions related to your trip

Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

No cribs (infant beds)
Free children's club

Pets

Pets not allowed

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options

Other information

Smoke-free property
No alcohol served onsite

Property amenities

Food and drink

Barbecue grills

Traveling with children

Free children's club
Free water park access
Children's pool
Mini golf
Lazy river
Playground
Pool gate
Fence around the pool

What to do

Mini golf

Services

24-hour front desk
Tour/ticket assistance
Pool loungers
Pool umbrellas

Facilities

3 buildings/towers
Built in 2019
Picnic area
Terrace
Fireplace in lobby
Fitness center
An indoor pool
Seasonal outdoor pool
Free water park
Arcade/game room
Lazy river
Spa tub
Sauna
Waterslide

Accessibility

Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Visual alarms in hallways
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site

Languages

English

Room amenities

Be entertained

55-inch flat-screen TV
Digital TV channels

Home comfort

Air conditioning and heating
Coffee/tea maker
Iron/ironing board

Sleep well

Bed sheets provided

Freshen up

Shower/tub combination
Free toiletries
Hair dryer
Towels
Toilet paper

Stay connected

Free WiFi
Free local calls

Food and drink

Refrigerator
Freezer
Microwave
Kitchen
Stovetop
Oven
Toaster
Cookware, dishes, and utensils
Dishwasher
Ice maker
Dining table
Paper towels

Limited housekeeping
In-room safe

Fees & policies

Pool, spa, & gym (if applicable)

Pool access available from 9:00 AM to 10:00 PM
The seasonal pool is open from March 03 to October 29
Children under 15 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Only registered guests are allowed in the guestrooms. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site. This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). This property accepts credit cards, debit cards and cash.

Also known as

Governor's Crossing

Governor's Crossing Sevierville

Resort Governor's Crossing

Resort Governor's Crossing Sevierville

The At Governor's Crossing

The Resort at Governor's Crossing Hotel

The Resort at Governor's Crossing Sevierville

The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

Does The Resort at Governor's Crossing offer free cancellation for a full refund?

Yes, The Resort at Governor's Crossing does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at The Resort at Governor's Crossing?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at The Resort at Governor's Crossing?

Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at The Resort at Governor's Crossing?

Sorry, pets aren't allowed.

Is parking offered on site at The Resort at Governor's Crossing?

Yes, there's free self parking.

What are the check-in and check-out times at The Resort at Governor's Crossing?

You can check in from 4:00 PM - 7:00 AM. Check-out time is 10:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at The Resort at Governor's Crossing and nearby?

The Resort at Governor's Crossing has a lazy river, a sauna, and a fitness center, as well as an arcade and a picnic area.

Does The Resort at Governor's Crossing have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.

What's the area around The Resort at Governor's Crossing like?

The Resort at Governor's Crossing is a short 3-minute walk from Smoky Mountain Palace Theater and 19 minutes' walk from Adventure Park at Five Oaks. Travelers give top marks for the hotel's prime location.

8.8

Fabulous

8.8/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness