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The Resort at Governor's Crossing

Photo gallery for The Resort at Governor's Crossing

Exterior
Children's play area - outdoor
Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi
In-room dining
Check-in/check-out kiosk

Overview of The Resort at Governor's Crossing

The Resort at Governor's Crossing

3.5 star property
Victorian hotel with free water park, near Tanger Outlets

8.8/10 Fabulous

1,101 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchen
  • Non-smoking
Map
225 Collier Drive, Sevierville, TN, 37862
Main amenities
  • Indoor pool and lazy river
  • Free water park
  • Free children's club
  • Fitness center
  • Sauna
  • Seasonal outdoor pool
  • Children's pool
  • Spa tub
  • Waterslide
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Kitchen
  • Separate bedroom
  • Television

Room options

About this area

What's nearby

  • Titanic Museum - 6 min drive
  • Island at Pigeon Forge - 12 min drive
  • Dollywood's Splash Country - 11 min drive
  • LeConte Center at Pigeon Forge - 13 min drive
  • Dollywood - 24 min drive
  • Wilderness at the Smokies - 14 min drive
  • Sevierville Convention Center - 14 min drive
  • Dolly Parton's Stampede Dinner Attraction - 15 min drive
  • Wild Bear Falls Indoor Water Park - 22 min drive
  • Anakeesta - 26 min drive
  • Ripley's Aquarium of the Smokies - 27 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 50 min drive

Restaurants

  • Chick-Fil-A - 13 min walk
  • Applewood Farmhouse Restaurant - 4 min drive
  • Five Oaks Farm Kitchen - 19 min walk
  • Quaker Steak & Lube - 12 min walk
  • Chipotle Mexican Grill - 2 min drive

About this property

The Resort at Governor's Crossing

Placing you within a 10-minute drive of Titanic Museum, The Resort at Governor's Crossing features a free water park and a free kids' club. Guests can splash around at the indoor pool or lazy river, and the spa tub makes for a relaxing end to the day. A fitness center and a sauna are offered, and in-room conveniences at this Victorian hotel include refrigerators and microwaves. Fellow travelers say great things about the helpful staff and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 233 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 7:00 AM
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
  • No alcohol served onsite

Property amenities

Food and drink

  • Barbecue grills

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Lazy river
  • Playground
  • Pool gate
  • Fence around the pool

What to do

  • Mini golf

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2019
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Free water park
  • Arcade/game room
  • Lazy river
  • Spa tub
  • Sauna
  • Waterslide

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages

  • English

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Ice maker
  • Dining table
  • Paper towels

More

  • Limited housekeeping
  • In-room safe

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM
  • The seasonal pool is open from March 03 to October 29
  • Children under 15 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

<p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

Does The Resort at Governor's Crossing offer free cancellation for a full refund?
Yes, The Resort at Governor's Crossing does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Resort at Governor's Crossing?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Resort at Governor's Crossing?
Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at The Resort at Governor's Crossing?
Sorry, pets aren't allowed.
Is parking offered on site at The Resort at Governor's Crossing?
Yes, there's free self parking.
What are the check-in and check-out times at The Resort at Governor's Crossing?
You can check in from 4:00 PM - 7:00 AM. Check-out time is 10:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at The Resort at Governor's Crossing and nearby?
The Resort at Governor's Crossing has a lazy river, a sauna, and a fitness center, as well as an arcade and a picnic area.
Does The Resort at Governor's Crossing have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
What's the area around The Resort at Governor's Crossing like?
The Resort at Governor's Crossing is a short 3-minute walk from Smoky Mountain Palace Theater and 19 minutes' walk from Adventure Park at Five Oaks. Travelers give top marks for the hotel's prime location.

Reviews

8.8

Fabulous

8.8/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

8/10 Very Good

Kristina, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ryan, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sian, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

shaniqcus, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tou, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Cheryl, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Samantha, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Linda, 2-night trip
Verified Hotels.com guest review

6/10 Good

Chelsea, 5-night trip
Verified Hotels.com guest review