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Brookside Resort by FairBridge, Gatlinburg - Pigeon Forge (and vicinity)

2.5 stars
463 E ParkwayGatlinburgTN37738United States of America, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Good3.4 / 5
Location
Great location
Pool
Great pool
Service
Fantastic service
WiFi
Bad internet service
474See all 474 Hotels.com reviews
From 752 reviewsTripAdvisor Traveller Rating

Brookside Resort by FairBridge, Gatlinburg - Pigeon Forge (and vicinity)

Hotel Info: 866-539-8117

from $99
  • Honeymoon Suite
  • Standard Double Room, 2 Double Beds
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 100 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-Midnight
  • Check-out time is 11 AM
  • Express check-out
The front desk is open during the following times:
  • Sunday - Thursday: 8 AM - midnight
  • Friday - Saturday: 6 AM - 6 AM
This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Free RV/bus/truck parking

Offsite

  • Area shuttle within 0.1 mi *

Other information

  • Smoke-free property

Also known as

  • Brookside FairBridge
  • Brookside FairBridge Gatlinburg
  • Brookside Resort FairBridge
  • Brookside Resort FairBridge Gatlinburg

Policies

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

Cribs/Infant beds are available for USD 10.00 per night

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Barbeque grills
Things to do
  • Number of outdoor pools - 2
  • Outdoor seasonal pool
  • Fitness facilities
  • Children's pool
Working away
  • Conference space
  • Conference space size (feet) - 4000
  • Conference space size (meters) - 372
  • Conference center
Services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 5
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Recreation

On Site

  • Fitness facilities
  • Basketball on site
  • Fishing on site
  • Playground on site
  • Volleyball on site

Nearby

  • Free bicycles nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Water skiing nearby

Brookside Resort by FairBridge, Gatlinburg - Pigeon Forge (and vicinity)’s small print

Also known as

  • Brookside FairBridge
  • Brookside FairBridge Gatlinburg
  • Brookside Resort FairBridge
  • Brookside Resort FairBridge Gatlinburg

Policies

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

Cribs/Infant beds are available for USD 10.00 per night

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 474 reviews

Brookside Resort by FairBridge, Gatlinburg - Pigeon Forge (and vicinity)
Good3.0 / 5
Just ok
Very dated motel. Not exceptionally clean. Accommodations not all that great.
1 night romance trip
Brookside Resort by FairBridge, Gatlinburg - Pigeon Forge (and vicinity)
Fair2.0 / 5
Not what we expected...at ALL
The name says RESORT. This was like no other resort I have ever been to. When we opened the door to the room, my husband and I just looked at each other. The furniture was old, the fridge was old and cracked, bathroom had bugs in it, the room had a smell, I could go on. We were scheduled to stay 4 nights, however we left the next day and went to another hotel. The pictures looked great online.... However, that's not what we got.
4 night family trip
Brookside Resort by FairBridge, Gatlinburg - Pigeon Forge (and vicinity)
Good3.0 / 5
Okay place, but not for the price, expected more. The breakfast was poor for protein sources.
1 night romance trip
Brookside Resort by FairBridge, Gatlinburg - Pigeon Forge (and vicinity)
Fair2.0 / 5
The room seemed very nice at first glance. However, I was disappointed. For the cost per night for what we received was painful. There was used soap left in the shower, the tub was very large but had nothing to help step into or out of it, and our balcony was virtually unuseable due to the large spiders and their webs and the furniture was dirty and broken. Other than that, we had a good night. Staff was friendly. The hotel has a great location. The brook passing through was amazing. The pool was the best feature. We had an amazing time in the pool even though the waterfall was a but painful.
1 night family trip
Brookside Resort by FairBridge, Gatlinburg - Pigeon Forge (and vicinity)
Excellent4.0 / 5
Very nice.
We really enjoyed our stay. The swimming pool was great for the kids. We really enjoyed being out on the balcony listening to the creek.Over all it was really nice. Would probably go back there again.
3 night family trip

See all reviews

Brookside Resort by FairBridge, Gatlinburg - Pigeon Forge (and vicinity)

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