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1 room, 2 adults
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Brookside Resort by FairBridge, Gatlinburg

2.5 stars
463 E ParkwayGatlinburgTN37738United States of America, 800-491-6126
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  • Knoxville, TN (TYS-McGhee Tyson) 65-min drive; 44.3 miles/71.3 km
  • Free self parking
  • Free RV, bus, and truck parking
  • Area shuttle (surcharge)
Good3.3 / 5
Location
Great location
Pool
Great pool
Vibe
Vibe is not too good
WiFi
WiFi system needs upgrading
465See all 465 Hotels.com reviews
From 818 reviewsTripAdvisor Traveller Rating

Brookside Resort by FairBridge, Gatlinburg

Hotel Info: 866-539-8117

from $69
  • Honeymoon Suite
  • Standard Double Room, 2 Double Beds
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 100 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out
The front desk is open during the following times:
  • Sunday - Thursday: 8 AM - midnight
  • Friday - Saturday: 6 AM - 6 AM
This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Free RV/bus/truck parking

Offsite

  • Area shuttle within 0.1 mi *

Other information

  • Smoke-free property

Also known as

  • Brookside FairBridge
  • Brookside FairBridge Gatlinburg
  • Brookside Resort FairBridge
  • Brookside Resort FairBridge Gatlinburg

Policies

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

Cribs/Infant beds are available for USD 10.00 per night

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Barbecue grills
Things to do
  • Number of outdoor pools - 2
  • Outdoor seasonal pool
  • Fitness facilities
  • Children's pool
Working away
  • Conference space
  • Conference space size (feet) - 4000
  • Conference space size (meters) - 372
  • Conference center
Services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 5
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Recreation

On Site

  • Fitness facilities
  • Basketball on site
  • Fishing on site
  • Playground on site
  • Volleyball on site

Nearby

  • Free bicycles nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Water skiing nearby

Brookside Resort by FairBridge, Gatlinburg’s small print

Also known as

  • Brookside FairBridge
  • Brookside FairBridge Gatlinburg
  • Brookside Resort FairBridge
  • Brookside Resort FairBridge Gatlinburg

Policies

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

Cribs/Infant beds are available for USD 10.00 per night

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 465 reviews

Brookside Resort by FairBridge, Gatlinburg
Outstanding5.0 / 5
great time great place
the staff is second to none this was our 4th trip to Gatlinburg we will stay at brookside from now on
3 night romance trip
Brookside Resort by FairBridge, Gatlinburg
Poor1.0 / 5
A Perfect "Night"mare
We booked the honeymoon suite to celebrate our engagement. Upon entering we were taken aback by the heat inside and further inspection of the room, we discovered the mini fridge(web photos show full size fridge) door wouldn't open. Sticking a wooden frame under it, it finally opened to reveal boxes of uneaten and molded food. Balcony was unswept with cobwebs everywhere. Called front desk and was told they would tell "the inspector". We came to enjoy Gatlinburg so we shrugged it off and went out for a couple of hours. When we returned we decided to use the spa tub in our room, which didn't work after filling. Another 4 calls to the front desk, in which no one answered so we walked up there. All she could do was put us in another room which was way better than the HONEYMOON SUITE. By this time it was 11pm with 12 hours to check out. Some night of celebration is all I can say. I was so upset, my special night was ruined thanks to you Brookside Resort. You should be ashamed, charging $152 for such a shambles. I could just cry again. Return my money please!
1 night romance trip
Brookside Resort by FairBridge, Gatlinburg
Excellent4.0 / 5
Gatlinberg hotel
Fun, clean, updated bathroom, and balcony was nice with coffee in the morning.
2 night family trip
Brookside Resort by FairBridge, Gatlinburg
Outstanding5.0 / 5
Enjoyable!!
Overall I liked the hotel it was a great family hotel even though I was with my boyfriend. There were no eggs at breakfast which was a bit of a disappointment since I have a limited diet. I love the location, away from the main drag yet reachable. There is a trolley that is $2 for the day running in several different locations. I recommend this hotel...
1 night romance trip
Brookside Resort by FairBridge, Gatlinburg
Outstanding5.0 / 5
Convenient stay, friendly staff
Had a great stay except they were having housekeeping issues and except for bed being made (not changed) and clean towels then room was not cleaned all week.
6 night romance trip

See all reviews

Brookside Resort by FairBridge, Gatlinburg

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