All hotels in Gatlinburg, Tennessee, United States of America
1 room, 2 adults

Brookside Resort by FairBridge, Gatlinburg

2.5-star2.5 stars
463 E ParkwayGatlinburgTN37738United States of America

Mountain hotel with 2 outdoor pools, near Ripley's Aquarium of the Smokies
  • Free hot/cold buffet breakfast, free WiFi, and free parking
  • Collect nightsFor every 10 nights, get 1 free!
Good7.2
Location
Great location
Service
Fantastic service
Room
Room is all right
Vibe
Vibe is not too good
444See all 444 Hotels.com reviews
From 1,271 reviewsTripAdvisor Traveller Rating

Brookside Resort by FairBridge, Gatlinburg

from $70
  • Riverside Deluxe 2-Queen Beds with Fireplace
  • Riverside Deluxe King with Fireplace
  • Riverside Room - 2 Double Beds
  • Honeymoon Suite
  • Standard Room, 1 King Bed (Creek Side)

What’s around Brookside Resort by FairBridge, Gatlinburg

Landmarks

  • Heart of Gatlinburg
  • Ripley's Aquarium of the Smokies - 14 min walk
  • Salt and Pepper Shaker Museum - 2 min walk
  • Cooter's Place - 10 min walk
  • Sweet Fanny Adams Theatre - 11 min walk
  • Cupids Chapel of Love - 11 min walk
  • Rafting in the Smokies - 14 min walk
  • Mountain Mall - 14 min walk

Getting around

  • Knoxville, TN (TYS-McGhee Tyson) - 67 min drive
  • Free self parking
  • Free RV, bus, and truck parking
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 100 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out
The front desk is open during the following times:
  • Sunday - Thursday: 8 AM - midnight
  • Friday - Saturday: 6 AM - 6 AM
This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Free RV/bus/truck parking

Offsite

  • Area shuttle within 0.1 mi *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Barbecue grills
Things to do
  • Basketball on site
  • Fishing on site
  • Playground on site
  • Volleyball on site
  • Free bicycles nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Water skiing nearby
Working away
  • Conference space
  • Conference space size (feet) -
  • Conference space size (meters) -
  • Conference center
Services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers -
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Recreation

On Site

  • Fitness facilities
  • Basketball on site
  • Fishing on site
  • Playground on site
  • Volleyball on site

Nearby

  • Free bicycles nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Water skiing nearby

Brookside Resort by FairBridge, Gatlinburg’s small print

Also known as

  • Brookside FairBridge
  • Brookside FairBridge Gatlinburg
  • Brookside Resort FairBridge
  • Brookside Resort FairBridge Gatlinburg

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 10.0 per day

Cribs/Infant beds are available for USD 10.0 per night

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.2 From 444 reviews

Brookside Resort by FairBridge, Gatlinburg
Very Good8.0
Our Appalachian Vacation
I loved the room! Bathroom was spacious and very well done. Shower was just right and bigger than most places. The private balcony over looking the river was fantastic. The small fridge and microwave were super nice yo heat water for tea and to store any left overs, and get our drinks nice and cold. The coffee pot was very small but did it's job. I would've brought my full size that I travel with if I had known it was only a 4 cup. Still nice to have though. Beds, super comfortable. We had a table and two rocking recliners which were awesome to eat at! A.C. work very well and was a major relief after walking all day! The check in was quick and easy. The front desk was super nice and did inform us of possible bears coming up and hanging out on occasion. We didn't see any which may be a good or not good thing lol. There is a trolley stop right in front of the building which is fantastic! I do recommend paying for an unlimited pass. The trolley was a life saver on feet! I will definitely stay here again. Maybe rent a cabin next time, since they have some nice ones! Thanks for a bedutiful stay!!
Erin, us6 night trip
Brookside Resort by FairBridge, Gatlinburg
Very Good8.0
we enjoyed it . the creek was beautiful and the rooms very cleaned
Sharon Sloan, us1 night trip
Brookside Resort by FairBridge, Gatlinburg
Good6.0
Not what it shows in pictures
Bathroom smelled terrible and the carpets were very dirty and sticky , no remote for the tv when we got there , tv was very small , lighting was poor and air conditioner was leaking into the floor in the room which also caused a bad odor
A Traveler, us2 night trip
Brookside Resort by FairBridge, Gatlinburg
Very Good8.0
Great hotel, close to the strip, trolley stopsHere
August 8th-13th , we were in room #217. Booked a deluxe room on hotels.com , room was very roomy, decorated perfectly. BEAUTIFUL view from the balcony, seen a bear within the first 10 minutes of being checked in from our balcony. Staff was very friendly at front desk and breakfast area, very helpful and welcoming. Only had one issue and I made sure to left front desk know. Daily we'd leave $2 for housekeeping tip money in the envelope provided. We came back on Sunday afternoon, they hadn't got to our room yet, no big deal, decided we'd just take some towels and call it good. After that, we realized the tip money was gone, not a single thing done in the room though, didn't take dirty towels, trash, or do anything - doing housekeeping myself for four years, this would of never been allowed. I'm confident that this issue will be addressed after informing the front desk employees. Over all a wonderful stay, we hope to return in July. **** I left this same review on facebook and it was deleted, I'm not sure why they deleted it. But I did lower my original rating because of it. **** Hotel was great, only issue was the housekeeping, and i feel like people need to be aware of that. It was only $2, but no reason to enter a room and take the tip money and not even grab the trash or dirty towels that were placed RIGHT by the door.
A Traveler, us5 night trip
Brookside Resort by FairBridge, Gatlinburg
Very Good8.0
Very spacious and friendly staff. Balcony along the Brook was great. Room smelt a little smoky from the Fireplace being used recently. Breakfast was good.
frank, us1 night trip

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Brookside Resort by FairBridge, Gatlinburg

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