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Brookside Resort by FairBridge, Gatlinburg

2.5-star2.5 stars
463 E ParkwayGatlinburgTN37738United States of America

Mountain hotel with 2 outdoor pools, near Ripley's Aquarium of the Smokies
  • Free hot/cold buffet breakfast, free WiFi, and free parking
Great location
Great pool
Fantastic service
Vibe is not too good
400See all 400 reviews
From 1,202 reviewsTripAdvisor Traveller Rating

Brookside Resort by FairBridge, Gatlinburg

from $74
  • Riverside Deluxe 2-Queen Beds with Fireplace
  • Riverside Deluxe King with Fireplace
  • Riverside Room - 2 Double Beds
  • Honeymoon Suite
  • Standard Room, 1 King Bed (Creek Side)

At a glance

Key facts

Hotel size

  • This hotel has 100 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out
The front desk is open during the following times:
  • Sunday - Thursday: 8 AM - midnight
  • Friday - Saturday: 6 AM - 6 AM
This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

  • Free RV/bus/truck parking


  • Area shuttle within 0.1 mi *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Barbecue grills
Things to do
  • Number of outdoor pools - 2
  • Outdoor seasonal pool
  • Fitness facilities
  • Children's pool
Working away
  • Conference space
  • Conference space size (feet) - 4000
  • Conference space size (meters) - 372
  • Conference center
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Number of buildings/towers - 5
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features


On Site

  • Fitness facilities
  • Basketball on site
  • Fishing on site
  • Playground on site
  • Volleyball on site


  • Free bicycles nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Water skiing nearby

Brookside Resort by FairBridge, Gatlinburg’s small print

Also known as

  • Brookside FairBridge
  • Brookside FairBridge Gatlinburg
  • Brookside Resort FairBridge
  • Brookside Resort FairBridge Gatlinburg


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 10.0 per day

Cribs/Infant beds are available for USD 10.0 per night

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Brookside Resort by FairBridge, Gatlinburg


  • Heart of Gatlinburg
  • Ripley's Aquarium of the Smokies - 13 min walk
  • Salt and Pepper Shaker Museum - 2 min walk
  • Cooter's Place - 9 min walk
  • Sweet Fanny Adams Theatre - 10 min walk
  • Cupids Chapel of Love - 11 min walk
  • Rafting in the Smokies - 13 min walk
  • Mountain Mall - 14 min walk

Getting around

  • Knoxville, TN (TYS-McGhee Tyson) - 65 min drive
  • Free self parking
  • Free RV, bus, and truck parking
  • Area shuttle (surcharge)

Recent reviews

Good 7.0 From 400 reviews

Brookside Resort by FairBridge, Gatlinburg
Very Good8.0
Overall decent. Loved the view of creek from the back porch area of our room. Main staff wasn’t very friendly
Holly, us1 night trip with friends
Brookside Resort by FairBridge, Gatlinburg
Gatlinburg is our getaway place. Hotel made it cozier. We didn't stay for the two nights we booked but that was our choice as we didn't want to rush checking out early. Much more relaxed.
Wayne, us2 night trip
Brookside Resort by FairBridge, Gatlinburg
Definitely not a honeymoon
We reserved the honeymoon suite and didn't get it. We wanted a jucazzi and didn't get it. When we tried to talk to them at the desk they actually huffed. Not friendly at all. Found dried blood in the bathroom and no comforter on the bed. Would not recommend to anyone.
C.Ming, us1 night trip
Brookside Resort by FairBridge, Gatlinburg
Very Good8.0
So So
Check in was easy and they are very friendly. Our room was very outdated and had a funky smell almost like cigarettes. The steam behind our room was great. I loved falling asleep listening to it. Otherwise it was decent. The beds were clean the water was hot so there’s not much to complain about. We spent more time exploring the area than in our room.
Laura, us2 night trip
Brookside Resort by FairBridge, Gatlinburg
Very Good8.0
1970's here we come!
Our room was straight out of the 70's--gold toilet and tub and gold and brown linoleum in the bathroom. Also had a 70's brass headboard and I am pretty sure the mattress was that old-very uncomfortable. The space in the room however was very nice and the room was very clean. It could be a very nice place if updates to the room was done.
Janet, us2 night trip

See all reviews

Brookside Resort by FairBridge, Gatlinburg

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