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All properties in Gatlinburg, Tennessee, United States of America

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

Mountain hotel with 2 restaurants, near Ripley's Aquarium of the Smokies

  • Free WiFi in lobby and free parking
From
$169

Image gallery

  • Hotel Entrance
  • Hotel Entrance
  • Waterslide
  • Indoor Pool
  • Hotel Entrance
Hotel Entrance. Image 1 of 60
1 / 60Hotel Entrance
8.4.Very Good.
  • We really enjoyed our stay.no complaints. I booked it thinking we would walk to the…

    Apr 29, 2021

  • Loved our stay. The restaurant can do better but we spoke to the hotel manager while…

    Apr 20, 2021

See all 914 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Dining options
Convenient
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 300 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In a national park
  • Ripley's Aquarium of the Smokies - 10 min walk
  • Gatlinburg Convention Center - 11 min walk
  • Gatlinburg SkyLift Park - 16 min walk
  • Great Smoky Mountains National Park - 27 min walk
  • Gatlinburg Space Needle - 16 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Balcony, Partial View (Partial View)
  • Room, 1 King Bed, Non Smoking, Mountain View
  • Room, 1 King Bed, Non Smoking, City View
  • Suite, 1 King Bed, Non Smoking
  • Family Room, Non Smoking, One King, Two Sets of Bunk Beds
  • Deluxe Suite, 1 King Bed, Non Smoking
  • Room, 2 King Beds, Balcony, Partial View (Partial View)
  • Room, Two King Beds, Non Smoking, City View
  • Room, Two King Beds, Non Smoking, Mountain View
  • Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Location

  • In a national park
  • Ripley's Aquarium of the Smokies - 10 min walk
  • Gatlinburg Convention Center - 11 min walk

What’s around

Landmarks

  • In a national park
  • Ripley's Aquarium of the Smokies - 10 min walk
  • Gatlinburg Convention Center - 11 min walk
  • Gatlinburg SkyLift Park - 16 min walk
  • Great Smoky Mountains National Park - 27 min walk
  • Gatlinburg Space Needle - 16 min walk
  • Ole Smoky Moonshine Distillery - 17 min walk
  • Ripley's Believe It Or Not Museum - 18 min walk
  • Mynatt Park - 10 min walk
  • Mountain Mall - 11 min walk
  • Ripley's Marvelous Mirror Maze - 11 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive

At a glance

Hotel size

  • This hotel has 300 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 4 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Restrictions apply*
  • 2 per room (up to 75 lbs)

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Waterslide

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (meters) - 2323

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Porter/bellhop

Facilities

  • Year Built - 1976
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Braille signage
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Recreation

On Site

  • Fitness facilities
  • Spa tub

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Small print

Also known as

  • Gatlinburg Park Vista
  • The Park Vista a DoubleTree by Hilton Gatlinburg
  • The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg Hotel
  • Gatlinburg Park Vista DoubleTree
  • Hilton Gatlinburg Park Vista
  • Park Vista DoubleTree Hilton
  • Park Vista DoubleTree Hilton Gatlinburg Hotel
  • Vista DoubleTree Hilton
  • Vista DoubleTree Hilton Hotel
  • Park Vista DoubleTree Hilton Hotel Gatlinburg
  • Park Vista DoubleTree Hilton Gatlinburg

Optional extras

Cooked-to-order breakfast is offered for an extra charge of USD 16.95 for adults and USD 6.95 for children (approximately)

Pets are allowed for an extra charge of USD 35 per pet, per day

WiFi is available in guestrooms for USD 9.95

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool and a children's pool.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 75 lbs per pet. There's a charge of USD 35 per pet, per day.
  • You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Cheese Cupboard & Hofbrauhaus (9-min walk), Pancake Pantry (11-min walk), and Log Cabin Pancake House (11-min walk).
  • Have fun with activities like hiking, mountain biking, and rafting, and practice your swing at the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg also has a waterslide and a fitness center, as well as a picnic area and a garden.
8.4.Very Good.
  • 8.0.Very Good

    Rooms were dated. But overall a nice place.

    Sandi, 1 night family trip, Apr 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful experience

    My children and I stayed during spring break week. We had a wonderful time. The kids loved the pool. We ordered room service, it was quick and delicious. The hotel also has a little store of personal items and souvenirs. For being fully booked every day we were there, the staff was attentive and friendly. We will stay here again.

    Kellie, 4 night family trip, Apr 5, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Spring Break Family Trip 2021

    First time coming to Gatlinburg. Hotel did not tell us nor give us anything stating they would not clean the room. Mid trip - we asked for new towels and taking out garbage, etc and were told they would not due to Covid. They did bring new towels INTO our room while we were out so that did not make sense they could not take out the garbage while in the room. Parking lot packed at night and 2 nights we parked illegally as there was no where to park. Our view was of the receiving area so heard delivery trucks late into the night and early mornings. Beds were very comfortable however the comforter on the bed was nasty- could tell it was old and when held up to the light, could tell the down in the comforter was in tiny clumps and looked black. Loving down comforters and owning many, I knew these were old and very worn. Just disappointed with hotel overall for being a Hilton Hotel.

    Margaret, 5 night family trip, Mar 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    staff was friendly, view was excellent, parking for handicap people fills fast but you are able to park all over

    Gary, 5 night family trip, Mar 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    AWESOME ANNIVERSARY GET AWAY!!

    Our stay at the Park Vista was AWESOME!! We had so much fun. Our room was very nice and clean. The staff couldn't be nicer, they were willing to help us with everything. This is a GREAT place!!

    janet, 3 night trip, Mar 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful Motel

    Absolutely beautiful motel - will definitely be staying here again!

    Kathrine, 2 night trip, Mar 14, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The front desk staff was courteous & helpful especially after we had to bring some housekeeping issues were brought to his attention. The bedding was far below what I would have expected at a Doubletree. Even though we could see mountains, our view was mainly of the parking lot.

    2 night trip, Mar 4, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Just ok

    The bed linens had stains and we had to change our bed linens ourselves. Which isn’t a huge deal. We just expected more from such a highly rated hotel. Lady at the front desk was hateful as well.

    2 night trip, Feb 24, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Breakfast was not included however, when we booked it said breakfast included? The front desk wasn't any help...

    Jay, 1 night family trip, Feb 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Trip was great! The trolly to Gatlinburg that comes at 10:30 am and about every hour to and from the hotel till 5;30pm is great! Hotel was very nice and the trip was a needed vacation!

    angie, 3 night trip, Feb 14, 2021

    Verified Hotels.com guest review

See all 914 reviews