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All properties in Puerto Morelos, Quintana Roo, Mexico
1 room, 2 adults

Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5-star4.5 stars
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580, Mexico

Puerto Morelos beachfront hotel with 9 restaurants, spa
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here

Notes

Very Good8.4
Service
Fantastic service
Room
Great room
Breakfast
Tasty breakfast
Food
Delicious food
410See all 410 Hotels.com reviews
From 8,023 reviews

TripAdvisor Traveller Rating

Dreams Riviera Cancun Resort & Spa - All Inclusive

from $312
  • Premium Deluxe Tropical & Garden view ( 1 King)
  • Premium Deluxe Plunge Pool (King)
  • Premium Deluxe Ocean View (King)
  • Preferred Club Plunge Pool (King) W/ Jacuzzi
  • Preferred Club Ocean View Jacuzzi (King)
  • Deal of the Day
  • Premium Deluxe Tropical & Garden View (2 beds)
  • Premium Deluxe Plunge Pool (Double beds)
  • Preferred Club Ocean View Jacuzzi (Double beds)
  • Preferred Club Plunge Pool (Double beds) Jacuzzi
  • Premium Deluxe Ocean View (Double beds)
  • Preferred Club Master Suite With Jacuzzi
  • Room, Jetted Tub (Prefered Club Deal of the Day )with Jacuzzi
  • Preferred Club HoneyMoon Suite With Jacuzzi
  • Room, Ocean View, Poolside (2 doubles beds, Preferred Club)W/ Jacuzzi
  • Room Ocean View, Poolside ( 1 Kind bed, Preferred Club)W/ Jacuzzi

What’s around Dreams Riviera Cancun Resort & Spa - All Inclusive

Landmarks

  • On the beach
  • Ojo de Agua Beach - 25 min walk
  • Crococun Zoo - 33 min walk
  • Puerto Morelos Town Square - 42 min walk
  • San Jose Catholic Parish - 42 min walk
  • Puerto Morelos Reef - 43 min walk
  • Artisans Market - 43 min walk
  • Sanctuary of Hope and Time Capsule - 5 mi / 8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 125 min drive
  • Free self parking
  • Free valet parking

About Dreams Riviera Cancun Resort & Spa - All Inclusive

Beachfront hotel in Cancun's Hotel Zone

El Rey ruins: 13 minutes

Surrounded by tropical gardens and facing clear Caribbean waters along a white-sand beach in Cancun's Hotel Zone, Dreams Riviera Cancun Resort & Spa - All Inclusive is an 18-minute drive from Wet'n'Wild water park. Mayan ruins are found with a 13-minute drive to the El Rey archaeological site.

Aquaworld and shopping

Fishing charters, snorkeling, and a mini-submarine experience await with a 9-minute drive to Aquaworld. Shopping and an interactive aquarium lie a 6-minute drive to La Isla Shopping Village, while an 11-minute drive drops you on the less-touristy sands of Playa Delfines.

Tropical drinks poolside

You could enjoy a workout at the health club, or a spa treatment and a drink by one of 3 pools. After a drink at one of 6 bars and lounges, you can take your pick of 9 restaurants, including French cuisine at Bordeaux or Pan-Asian dishes at Himitsu. Free valet and self parking are also available.

A soak in the jetted tub

Decors with teak wood and marble floors are found in 486 guestrooms, which also have jetted tubs. With a drink from the free minibar in hand, you might check email using free WiFi, relax on the balcony or terrace, or watch premium satellite channels on a 37-inch flat-screen TV.

At a glance

Key facts

Hotel size

  • This hotel has 486 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free valet parking

Other information

  • All-inclusive rates available
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 9 restaurants
  • 6 bars/lounges
  • 2 beach bars
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Free bicycles on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Pilates classes on site
  • Playground on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 8341
  • Conference space size (meters) - 775
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 2009
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Dutch
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
  • Balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch plasma TV
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Dreams Riviera Cancun Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Water activities
  • Kayaking
  • Snorkeling

Land activities
  • Bicycling
  • Soccer
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Yoga

Not included
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transportation to offsite activities

Spa

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

Guests under 16 years old are not allowed in the spa.

Dining

Bordeaux - This restaurant specializes in French cuisine and serves dinner only.

El Patio - This restaurant specializes in Mexican cuisine and serves dinner only.

Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Oceana - This seafood restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare.

Portofino - This restaurant specializes in Italian cuisine and serves dinner only.

Dreams Riviera Cancun Resort & Spa - All Inclusive’s small print

Also known as

  • Dreams Riviera Cancun All Inclusive Puerto Morelos
  • Dreams Riviera Cancun Puerto Morelos
  • Dreams Riviera Cancun Inclusi
  • Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
  • Dreams Riviera Cancun Hotel Puerto Morelos

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 16 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December
  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.4 From 410 reviews

Dreams Riviera Cancun Resort & Spa - All Inclusive
Exceptional10.0
Exclent service , very good location
Sam, us4 night family trip
Dreams Riviera Cancun Resort & Spa - All Inclusive
Very Good8.0
Great for families.... not couples
This trip was intended for my husband and I to get a break away from our own family obligations. There were just so many children. No adults only pool, which was much needed. Great for families.... not so much for couples!
RESI, us3 night romance trip
Dreams Riviera Cancun Resort & Spa - All Inclusive
Exceptional10.0
Overall a great resort!
Beautiful room and resort, the food was hit or miss.
Amber, us4 night romance trip
Dreams Riviera Cancun Resort & Spa - All Inclusive
Very Good8.0
Still good
Third time there, the maids were not replacing timely the vanities. Food still good, but a lot of missing items in the buffet
Alejandro, us5 night business trip
Dreams Riviera Cancun Resort & Spa - All Inclusive
Very Good8.0
Overall relaxing and nice stay!
Check in was slow on the day we arrived - they gave us a buzzer, but it never went off, so we went back finally around 5 PM to get the room. They gave us a bottle of Mexican sparkling and a cake for my husband's upcoming birthday to say sorry. The room was nice and mostly maintained -- the sliding door needed a handle and some fixing on weather stripping, some of the stone work in the shower/vanity and furniture had some chips. The mattress also looked like it was falling apart at the bottom too. Aside from those small blemishes inside the room, the property was quite well maintained and pleasant to walk around and enjoy. We enjoyed a lot of the food and drinks, but found that the service could be slow at the breakfast and lunch restaurants by the ocean - simply not enough staff on table duty. The breakfast at seaside grill had pretty awful food, but we loved the food at Oceana for lunch. There was a big focus on taking down information every time, but what to be done with it on paper? The cultural restaurants were good, but all tried to up sell on special wine -- the house wine was not good. The beach service was amazing - shout out to the BEST beach waiter IVAN - THANK YOU! We didn't use the spas - the prices were really outrageous, so don't plan on getting a massage! There was a lot of attention paid to weddings, but I didn't find that service to non-weddings lacked, it was good. Overall a nice stay that we enjoyed.
, us4 night romance trip

See all reviews

Dreams Riviera Cancun Resort & Spa - All Inclusive

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