All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Fairmont Mayakoba, Playa del Carmen

5-star5 stars
Ctra Federal Cancun - Playa Del Carmen KPlaya del CarmenQROO77710Mexico

Upscale beachfront resort with golf course, near El Camaleon Golf Club
  • Free WiFi and free parking
  • Collect nightsFor every 10 nights, get 1 free!
Superb9.2
  • It was. Family vacation Restaurants were expensive but la Laguna was the best place to…May 13, 2018
  • Our stay was great. Our housekeeper made it a point to come introduce herself and left us…Mar 22, 2018
401See all 401 Hotels.com reviews
From 4,789 reviewsTripAdvisor Traveller Rating

Fairmont Mayakoba, Playa del Carmen

from $335
  • Fairmont Room, 1 King Bed, Non Smoking, Garden View
  • Fairmont Room, 2 Queen Beds, Non Smoking, Garden View
  • Casita, Deluxe Room, 1 King Bed, Non Smoking, Garden View
  • Casita, Deluxe Room, 2 Queen Beds, Non Smoking, Garden View
  • Casita Signature, Room, 1 King Bed, Non Smoking, Canal View
  • Casita Signature, Room, 2 Queen Beds, Non Smoking, Canal View
  • Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View
  • Beach Area Casita Room, 1 King Bed, Canal View
  • Bambu Suite, 1 King Bed, Private Pool, Resort View
  • Coral Suite, 1 King Bed, Private Pool, Canal View
  • Tortuga Presidential Suite, 1 King Bed, Private Pool, Canal View
  • El Camaleon Presidential Suite, 1 King Bed, Private Pool Ocean View
  • Beach Area Casita Room 2 Queen Beds, Canal View
  • Beach Area Casita Suite, 1 King Bed, Private Pool, Canal View

At a glance

Key facts

Hotel size

  • This hotel has 401 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • Up to 25 lb

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free valet parking

Offsite

  • Area shuttle *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Full breakfast daily (surcharge)
  • 5 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 5
  • Children's pool
  • Health club
  • Golf course on site
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Beach towels
  • Swim-up bar
  • Steam room
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
Working away
  • Business center
  • Conference space
  • Meeting rooms 6
  • Conference space size (feet) - 40000
  • Conference space size (meters) - 3716
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Things to enjoy
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Las Brisas Restaurant - This beachfront restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

El Puerto - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

La Laguna Grill and Bar - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Cafe Maya - This poolside café serves lunch and dinner. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Fairmont Mayakoba is listed in the 2014 Condé Nast Traveler Gold List of the world's best places to stay and the 2014 Travel + Leisure 500.

Fairmont Mayakoba, Playa del Carmen’s small print

Also known as

  • Fairmont Mayakoba
  • Fairmont Mayakoba Hotel
  • Fairmont Mayakoba Hotel Playa del Carmen
  • Fairmont Mayakoba Playa del Carmen
  • Mayakoba Fairmont
  • Fairmont Hotel Playa Del Carmen
  • Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico
  • Fairmont Playa Del Carmen
  • Playa Del Carmen Fairmont

Policies

Guests traveling with pets must contact the resort after booking via this Web site and before arrival. The resort will send a confirmation.
Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Destination fee: USD 1.07 per accommodation, per night
  • Resort fee: USD 20.00 per person, per night

Resort fee inclusions:

  • Pool access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Shuttle service
  • Internet access (may be limited)
  • In-room bottled water
  • Concierge/valet service
  • Parking
  • Housekeeping
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Rollaway beds are available for USD 55.0 per night

Breakfast costs between USD 25 and USD 32 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 25 per pet, per night

Airport shuttle service is offered for an extra charge of USD 256 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Fairmont Mayakoba, Playa del Carmen

Landmarks

  • On the beach
  • El Camaleon Golf Club - 7 min walk
  • Grand Coral Golf Riviera Maya - 2.5 mi / 4.1 km
  • Tres Rios Ecopark - 3.1 mi / 4.9 km
  • 28 de Julio Square - 3.9 mi / 6.3 km
  • Punta Esmeralda Beach - 4.6 mi / 7.4 km
  • Guadalupe Church - 4.7 mi / 7.6 km
  • Plaza Las Americas - 5.6 mi / 9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 107 min drive
  • Free valet parking
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Recent reviews

Superb 9.2 From 401 reviews

Fairmont Mayakoba, Playa del Carmen
Exceptional10.0
We had a great experience at the Fairmont. Will definitely return.
Marc, us7 night trip
Fairmont Mayakoba, Playa del Carmen
Exceptional10.0
The property is outstanding. The golf course is one of the nicest I've played.
James, us4 night trip
Fairmont Mayakoba, Playa del Carmen
Exceptional10.0
It was a wonderful three night stay there. The service we received there was just amazing. Cristina from the concierge helped me set up a romantic decoration with rose peddles and a chocolate photo frame with our wedding picture to surprise my wife since it was our anniversary. Jorge from the water sport activity was really helpful and friendly. And Manuel from the bell-hop was wonderful. On the morning of our bike tour, the guide didn't show up and Manuel stepped up to take me around the nature trail. The hotel was very comfortable and spacious. The food was amazing and they offered tons of free or low cost activity. We would consider going back there to celebrate future anniversaries.
A Traveler, usRomance trip
Fairmont Mayakoba, Playa del Carmen
Very Good8.0
Relaxing Stay
It was a really nice with all amenities in the room and more. It even had a scale in the room, a Bose radio that scintillated us with music and we had a personal attendant we could call on at anytime.
Fouad, us2 night family trip
Fairmont Mayakoba, Playa del Carmen
Exceptional10.0
Wonderful stay at the Fairmont Mayacoba last week. The staff was amazing and everyone seem to go out of their way to ensure our satisfaction. I will definitely go back again. Thank you!
Iliana, us4 night trip with friends

See all reviews

Fairmont Mayakoba, Playa del Carmen

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