All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Fairmont Mayakoba, Playa del Carmen

5-star5 stars
Ctra Federal Cancun - Playa Del Carmen KPlaya del CarmenQROO77710Mexico

Upscale beachfront resort with golf course, near El Camaleon Golf Club
  • Free WiFi and free parking
Superb9.2
  • Stayed wjth friends and kids Amazing time Incredible staff Gorgeous beach Great food…Sep 14, 2017
  • This hotel was so amazingly beautiful. The staff and customer service were excellent and…Sep 13, 2017
390See all 390 Hotels.com reviews
From 4,371 reviewsTripAdvisor Traveller Rating

Fairmont Mayakoba, Playa del Carmen

from $359
  • Fairmont Room, 1 King Bed, Non Smoking, Garden View
  • Fairmont Room, 2 Queen Beds, Non Smoking, Garden View
  • Casita, Deluxe Room, 1 King Bed, Non Smoking, Garden View
  • Casita, Deluxe Room, 2 Queen Beds, Non Smoking, Garden View
  • Casita Signature, Room, 1 King Bed, Non Smoking, Canal View
  • Casita Signature, Room, 2 Queen Beds, Non Smoking, Canal View
  • Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View
  • Beach Area Casita Room, 1 King Bed, Canal View
  • Bambu Suite, 1 King Bed, Private Pool, Resort View
  • Coral Suite, 1 King Bed, Private Pool, Canal View
  • Tortuga Presidential Suite, 1 King Bed, Private Pool, Canal View
  • El Camaleon Presidential Suite, 1 King Bed, Private Pool Ocean View
  • Beach Area Casita Room 2 Queen Beds, Canal View
  • Beach Area Casita Suite, 1 King Bed, Private Pool, Canal View

At a glance

Key facts

Hotel size

  • This hotel has 401 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • Up to 25 lb

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free valet parking

Offsite

  • Area shuttle *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Full breakfast daily (surcharge)
  • 5 restaurants
  • 4 bars/lounges
  • Bar/lounge
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 5
  • Children's pool
  • Health club
  • Golf course on site
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Beach towels
  • Swim-up bar
  • Steam room
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
Working away
  • Business center
  • Conference space
  • Meeting rooms 6
  • Conference space size (feet) - 40000
  • Conference space size (meters) - 3716
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Things to enjoy
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Las Brisas Restaurant - This beachfront restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

El Puerto - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

La Laguna Grill and Bar - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Cafe Maya - This poolside café serves lunch and dinner. Open daily.

Recreation

On Site

  • Golf course on site
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Fitness classes on site
  • Free bicycles on site
  • Ecotours on site
  • Golf lessons on site
  • Golf driving range on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Rowing or canoeing on site
  • Scuba diving on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Snorkeling nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Fairmont Mayakoba is listed in the 2014 Condé Nast Traveler Gold List of the world's best places to stay and the 2014 Travel + Leisure 500.

Fairmont Mayakoba, Playa del Carmen’s small print

Also known as

  • Fairmont Mayakoba
  • Fairmont Mayakoba Hotel
  • Fairmont Mayakoba Hotel Playa del Carmen
  • Fairmont Mayakoba Playa del Carmen
  • Mayakoba Fairmont
  • Fairmont Hotel Playa Del Carmen
  • Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico
  • Fairmont Playa Del Carmen
  • Playa Del Carmen Fairmont

Policies

Guests traveling with pets must contact the resort after booking via this Web site and before arrival. The resort will send a confirmation.
Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Destination fee: USD 1.07 per accommodation, per night
  • Resort fee: USD 20.00 per person, per night

Resort fee inclusions:

  • Pool access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Shuttle service
  • Internet access (may be limited)
  • In-room bottled water
  • Concierge/valet service
  • Parking
  • Housekeeping
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Rollaway beds are available for USD 55.0 per night

Breakfast costs between USD 25 and USD 32 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 25 per pet, per night

Airport shuttle service is offered for an extra charge of USD 256 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Fairmont Mayakoba, Playa del Carmen

Landmarks

  • In Mayakoba
  • El Camaleon Golf Club (8-minute walk)
  • Grand Coral Golf Riviera Maya (2.6 mi / 4.1 km)
  • Tres Rios Ecopark (3.1 mi / 4.9 km)
  • 28 de Julio Square (3.9 mi / 6.3 km)
  • Guadalupe Church (4.7 mi / 7.6 km)
  • Plaza Las Americas (5.6 mi / 9 km)
  • Mario Villanueva Stadium Madrid (5.7 mi / 9.2 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 38-min drive
  • Free valet parking
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Fairmont Mayakoba, Playa del Carmen

Is the description of this hotel not correct? Tell us