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The Empress Palace

Photo gallery for The Empress Palace

Business center
Terrace/patio
Terrace/patio
Premium bedding, desk, free WiFi, bed sheets
Premium bedding, desk, free WiFi, bed sheets

Overview of The Empress Palace

The Empress Palace

2.5 star property
Surrey hostal in city center

1 verified Hotels.com guest review

Popular amenities

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
The price is $89
Price available on 2/5/2023
Map
12788 Ross Pl, Surrey, BC, V3V 6E1

Room options

About this area

What's nearby

  • Heart of Surrey
  • Metropolis at Metrotown - 32 min drive
  • Port of Vancouver - 43 min drive

Getting around

  • Pitt Meadows, BC (YPK) - 30 min drive
  • Abbotsford, BC (YXX-Abbotsford Intl.) - 39 min drive
  • Vancouver Intl. Airport (YVR) - 44 min drive
  • Bellingham, WA (BLI-Bellingham Intl.) - 46 min drive
  • Vancouver Harbour Flight Centre (CXH) - 52 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 120 min drive
  • Saturna Island, BC (YAJ-Lyall Harbour Seaplane Base) - 168 min drive
  • Port Coquitlam Station - 20 min drive
  • Pitt Meadows Maple Meadows Station - 22 min drive
  • Moody Centre Station - 23 min drive

Restaurants

  • Tim Hortons - 3 min drive
  • Mehfil India Restaurant - 3 min drive
  • Pinch of Spice - 3 min drive
  • Krishna's Dosa Grill - 3 min drive
  • Desi Junction Lounge & Restaurant - 3 min drive

About this property

The Empress Palace

Located near a train station, The Empress Palace is a great choice for a stay in Surrey. Other features include a terrace and a garden.

Languages

Arabic, English, Farsi, Hindi

At a glance

Hotel size

  • 14 rooms

Arriving/Leaving

  • Check-in time from 2:30 PM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • The front desk is open daily from 2:00 PM - 11:00 PM
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

  • Uncovered onsite self parking (CAD 20 per day; includes in/out privileges)
  • Onsite carport

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Private dining

Traveling with children

  • Children's books
  • Fireplace gate

Working away

  • Business center
  • Meeting room

Services

  • Front desk (limited hours)

Facilities

  • Garden
  • Terrace

Accessibility

  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages

  • Arabic
  • English
  • Farsi
  • Hindi

Room amenities

Home comfort

  • Air conditioning and heating

Sleep well

  • Premium bedding

What to enjoy

  • Deck or patio
  • Fenced yard
  • Heated floor (bathroom)

Freshen up

  • Rainfall showerhead
  • Bidet
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))

Food and drink

  • Dining table

More

  • Housekeeping (once per stay)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Cleaning fee: CAD 49 per accommodation, per night (varies based on length of stay)

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 10:30 AM and 4:00 PM can be arranged for an extra charge of CAD 100
  • Late check-out can be arranged for an extra charge of CAD 100 (subject to availability)
  • Housekeeping is available for an additional fee

Parking

  • Uncovered self parking costs CAD 20 per day with in/out privileges

Policies

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

The Empress Palace Hostal
The Empress Palace Surrey
The Empress Palace Hostal Surrey

Frequently asked questions

Is The Empress Palace currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
How much does it cost to stay at The Empress Palace?
As of Jan 30, 2023, prices found for a 1-night stay for 2 adults at The Empress Palace on Feb 5, 2023 start from $89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Empress Palace offer free cancellation for a full refund?
Yes, The Empress Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Empress Palace?
Sorry, pets aren't allowed.
Is parking offered on site at The Empress Palace?
Yes. Self parking costs CAD 20 per day.
What are the check-in and check-out times at The Empress Palace?
You can check in from 2:30 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge of CAD 100 (subject to availability). Express check-out is available.
Is there an onsite casino at The Empress Palace?
No, this hostal doesn't have a casino, but Starlight Casino (14-min drive) and Great Canadian Casino (22-min drive) are both nearby.
What is there to do at The Empress Palace and nearby?
The Empress Palace has a garden.
Are there restaurants at or near The Empress Palace?
Yes. Nearby restaurants include Tim Hortons (2.2 mi).
Does The Empress Palace have any outdoor private spaces?
Yes, every room features a deck or patio and a yard.
What's the area around The Empress Palace like?
The Empress Palace puts you in the heart of Surrey. Popular attractions include Hard Rock Casino Vancouver, which is 26 minutes away by car.

Reviews

2.0

8.0/10

Cleanliness

2.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

2/10 Poor

They did not provide washcloth or soap and the bed were very thin/ not comfortable
Verified Expedia guest review