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Pan Pacific Vancouver, Vancouver

4.5-star4.5 stars
999 Canada PlVancouverBCV6C3B5Canada

Luxury hotel with spa, near Canada Place
    Superb9.2
    Location
    Great location
    Service
    Fantastic service
    Room
    Great room
    Value for money
    Value for money could be better
    1083See all 1,083 Hotels.com reviews
    From 4,059 reviewsTripAdvisor Traveller Rating

    Pan Pacific Vancouver, Vancouver

    from $185
    • Deluxe Double Room
    • Deluxe Room, 2 Double Beds, Harbor View
    • Deluxe Room, 1 King Bed, City View
    • Suite, 1 King Bed, Harbor View
    • Panoramic Room, Harbor View
    • Premier Room, 1 King Bed
    • Pacific Club, Deluxe Room, 1 King Bed
    • Deluxe Room, 1 King Bed, Harbor View
    • Premier Room, 2 Double Beds
    • Pacific Club, Deluxe Room, 1 King Bed, Harbor View
    • Pacific Club, Suite, 1 King Bed with Sofa bed, City View
    • Pacific Club, Deluxe Room, 2 Double Beds

    About Pan Pacific Vancouver, Vancouver

    Location.
    Rising alongside a bustling pier that serves Alaska-bound cruise ships, Pan Pacific Vancouver stands next to the Vancouver Convention and Exhibition Centre in Vancouver, British Columbia, Canada. The CN IMAX Theatre and SeaBus terminal are also positioned adjacent to the hotel.

    Hotel Features.
    Escalators glide past totem poles and an indoor waterfall to the hotel's harbor-view atrium. Dining elegance is presented at Five Sails, where views of Canada Place, Vancouver's waterfront, and the mountains accompany a menu of West Coast, Asian and European culinary selections. Oceans 999 enhances its Saturday Opera Night with an antipasti bar, pasta buffet, and live opera performances. Meanwhile, Cascades Lounge overlooks the harbor and hosts live jazz performances. Extensive banquet and function facilities accommodate small or large events. On-site business center services and technology support via a 24-hour "cyber-butler" address communication needs. Recreational amenities include an outdoor pool bordered by flowerbeds and enhanced by sensational views of the harbor. Spa Utopia is a 12,000-square-foot spa and salon (surcharge) that offers an array of Eastern and western massage techniques, body treatments and beauty services. A complimentary fitness center features changing facilities, a lounge and a range of fitness equipment. Art galleries, an antique shop and designer clothing stores occupy the hotel's premises. Other enhanced hotel services include curbside check-in and luggage delivery to cruise ships.

    Guestrooms.
    This stately hotel offers 503 guestrooms and suites that overlook the city, harbor or mountains. Cool-color pastels and sleek, light-toned furnishings reflect sophisticated ambience. Room amenities include CD players and satellite television. Minibars and coffeemakers are available. Marble-clad bathrooms are stocked with Aveda toiletries. Suites feature separate bedrooms and living areas with sleeper sofas.

    At a glance

    Key facts

    Hotel size

    • This hotel has 503 rooms
    • This hotel is arranged over 23 floors

    Arriving/leaving

    • Check-in time 4 PM-5:30 AM
    • Check-out time is noon
    • Express check-out

    Required at check in

    • Credit card deposit required

    • Government-issued photo ID required

    • Minimum check-in age is 19

    Travelling with others

    Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

    • Babysitting/childcare *

    Pets

    • Pets allowed (dogs and cats only) *

    • Restrictions apply *

    • 2 per room

    Internet

    • WiFi and wired Internet access in public areas *

    • WiFi and wired Internet access in rooms *

    Transportation

    Parking

    • Valet parking *

    Other information

    • Smoke-free property
    * See small print for additional details or extra charges

    In the hotel

    Food and drink
    • 3 restaurants
    • Bar/lounge
    • Coffee shop/café
    • 24-hour room service
    Things to do
    • Outdoor pool
    • Ski storage
    • Fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Bicycle rentals nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby
    • Spa tub
    Working away
    • Business center
    • Conference space
    • Meeting rooms 20
    • Computer station
    Services
    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    Facilities
    • Number of buildings/towers - 1
    • Year Built 1986
    • Elevator/lift
    • ATM/banking
    • Safe-deposit box at front desk
    • Terrace
    Accessibility
    • Accessible bathroom
    • In-room accessibility

    In the room

    Home comforts
    • In-room climate control (air conditioning)
    • Air conditioning
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Iron/ironing board
    Sleep well
    • Hypo-allergenic bedding available
    • Down comforter
    • Blackout drapes/curtains
    • Turndown service
    • Premium bedding
    • Pillowtop mattress
    Things to enjoy
    • In-room massage available
    Freshen up
    • Designer toiletries
    • Hair dryer
    Be entertained
    • 42-inch LCD TV
    • Pay movies
    • Cable TV channels
    Stay connected
    • Desk
    • Free newspaper
    • WiFi (surcharge)
    • Phone
    More
    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    The hotel has a 12,000-square-foot Spa Utopia and Salon (surcharge), and a complimentary fitness centre features workout machines, free weights, changing facilities, and a lounge. Spa services include 10 treatment rooms that offer massage, facials and body treatments, beauty services, manicures, and pedicures. Couples treatment rooms are also available.

    Dining

    Five Sails - Onsite fine-dining restaurant.

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    • Pan Pacific Vancouver is listed in the 2016 Travel + Leisure 500.

    Pan Pacific Vancouver, Vancouver’s small print

    Also known as

    • Pacific Pan
    • Pan Pacific Vancouver Hotel
    • Pan Pacific
    • Pacific Vancouver
    • Pan Pacific Hotel
    • Pan Pacific Hotel Vancouver
    • Pan Pacific Vancouver
    • Pan Vancouver
    • Vancouver Pacific
    • Vancouver Pan Pacific
    • Pan Pacific Vancouver Hotel Vancouver

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    Parking height restrictions apply.

    Mandatory fees

    Deposit: CAD 100 per night

    Optional extras

    Self parking costs CAD 50 per night with in/out privileges

    Valet parking costs CAD 55 per night with in/out privileges

    Rollaway beds are available for CAD 50.0 per night

    Breakfast costs between CAD 20 and CAD 50 for adults, and CAD 20 and CAD 50 for children (approximately)

    Babysitting/childcare is available for an extra charge

    Pets are allowed for an extra charge of CAD 40 per pet (may vary based on length of stay)

    WiFi is available in guestrooms for CAD 5.95 per night (rates may vary)

    WiFi is available in public areas for CAD 5.95 per night (rates may vary)

    Wired Internet access is available in guestrooms for CAD 5.95 per night (rates may vary)

    Wired Internet access is available in public areas for CAD 5.95 per night (rates may vary)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Pan Pacific Vancouver, Vancouver

    Landmarks

    • In Coal Harbour
    • Stanley Park - 36 min walk
    • Granville Island Public Market - 37 min walk
    • Canada Place - 0 min walk
    • BC Place Stadium - 22 min walk
    • Vancouver Convention Centre - 4 min walk
    • Marine Building - 6 min walk
    • Olympic Cauldron - 6 min walk

    Getting around

    • Vancouver, BC (YVR-Vancouver Intl.) - 27 min drive
    • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 136 min drive
    • Vancouver Waterfront Station - 5 min walk
    • Vancouver Pacific Central Station - 29 min walk
    • Vancouver Rocky Mountaineer Station - 9 min drive
    • Waterfront Metro Station - 5 min walk
    • Burrard Station - 9 min walk
    • Granville Station - 10 min walk
    • Self parking (surcharge)
    • Valet parking (surcharge)

    Recent reviews

    Superb 9.2 From 1,083 reviews

    Pan Pacific Vancouver, Vancouver
    Exceptional10.0
    Was disappointed that there was a charge for wifi. Most hotels in this price range do not add additional charges for this
    BERNICE, usOther trip
    Pan Pacific Vancouver, Vancouver
    Good6.0
    The location and the beauty of Vancouver was top notch. However, I was truly disappointed by the unfriendly, indifferent and at time weirdly hostile attitudes of the staff (concierge, bar staff, restaurant waitstaff, etc). I've stayed in other Pan Pacific locations before and I've always enjoyed their professionalism of the staff in the past. Although Vancouver was beautiful, I will not be coming back to Pan Pacific Hotel Vancouver and the only reason being the weirdly unprofessional attitude of the staff.
    Michael, us2 night trip
    Pan Pacific Vancouver, Vancouver
    Exceptional10.0
    Great experience this was the first time had personal check in. Totally worth extra money for the Pacific club
    Kelli, us1 night trip
    Pan Pacific Vancouver, Vancouver
    Exceptional10.0
    Vancouver marathon visit
    We were very pleased with our visit to Pan Pacific Vancouver. Every detail was attended to by their wonderful staff and the location is ideal. I would recommend to any friend.
    Rex, us3 night trip
    Pan Pacific Vancouver, Vancouver
    Exceptional10.0
    Awesome stay
    It was amazing! We were sailing on a cruise ship to Alaska the next day and really enjoyed the accommodations. The staff was super friendly and so helpful. I especially loved the fact that the bellmen took your luggage to the ship for you. Since my sister and I were traveling with our mother who could not maneuver well this service was invaluable. I would come back and stay again cruise or no cruise.
    Shelly, us1 night trip

    See all reviews

    Pan Pacific Vancouver, Vancouver

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