We arrived at 5:30 PM to a locked front door, no one anywhere around, they say 24 hr personnel, not so!
We circled the block, several protesters on a strike, tried the lobby again, still no one and at this point we found other accommodations.
We tried going through Hotels.com to get satisfaction and they tried very hard but were basically told by the “manager” it was a done deal, they wouldn’t reimburse us (even though we were there during their check-in times, 3:00 PM-3:00 AM) at which point he hung up on the hotels.com representative.
We wish we would have read the reviews instead of relying on the furnished pictures.
We only gave ratings to what we could see from outside of the locked front door……..