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Dreams Sapphire Resort & Spa - All Inclusive

4.5 star property
Luxury beachfront property with free water park, near Puerto Morelos Beach

Choose dates to view prices

At Dreams Sapphire Resort & Spa - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and volleyball, plus you'll be within a 15-minute walk of Puerto Morelos Beach. There's plenty of fun with the 4 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Dining choices include 8 restaurants and the 3 poolside bars are great places to grab a cold drink. Other highlights at this luxurious property include 6 bars/lounges, a fitness center, and a sauna. Fellow travelers say great things about the pool and helpful staff.
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 8 restaurants and 3 poolside bars
  • 6 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Free water park
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
  • Free use of bicycles

Feel at home (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Playground on site
  • Living room
$272 nightly
The total price is $334
May 11 - May 12
Total with taxes and fees

Why we love this property

Beachfront paradise
Dip toes into white sand at this all-inclusive resort. Choose from paddleboarding, kayaking, or volleyball, then unwind with beachside massages.
Tropical pool paradise
A free water park and waterslide make a splash at this luxury resort. Three outdoor pools, a swim-up bar, and 2 poolside bars complete the tropical oasis.
Spa paradise awaits
A full-service spa offers aromatherapy, massages, and hydrotherapy treatments. Gardens and a fitness room provide serene spaces for yoga classes.

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Junior Suite Tropical View Double

Terrace/patio

Junior Suite Tropical View Double

9.0 out of 10
Wonderful
(43 reviews)
  • Garden view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front Double

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front Double

8.4 out of 10
Very good
(6 reviews)
  • Ocean view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Tropical View Double

Terrace/patio

Preferred Club Junior Suite Tropical View Double

7.6 out of 10
Good
(12 reviews)
  • Garden view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front Swim Out King

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front Swim Out King

8.0 out of 10
Very good
(6 reviews)
  • Beach view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Swim Out Double

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front Swim Out Double

10.0 out of 10
Exceptional
(2 reviews)
  • Beach view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Governor Suite Ocean Front King

Preferred Club Governor Suite Ocean Front King | Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Governor Suite Ocean Front King

  • Ocean view
  • 990 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Bedroom Family Suite Tropical View

Terrace/patio

Two-Bedroom Family Suite Tropical View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1040 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front King

Preferred Club Master Suite Ocean Front King | Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Master Suite Ocean Front King

  • Ocean view
  • 1040 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Preferred Club Master Suite Ocean Front Swim Out King

Preferred Club Master Suite Ocean Front Swim Out King | Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Master Suite Ocean Front Swim Out King

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 1040 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Club Junior Suite Ocean Front King

Club Junior Suite Ocean Front King | Premium bedding, down comforters, free minibar, in-room safe

Club Junior Suite Ocean Front King

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Junior Suite Ocean Front Double

Club Junior Suite Ocean Front Double | Premium bedding, down comforters, free minibar, in-room safe

Club Junior Suite Ocean Front Double

  • Sea view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Junior Suite Ocean Front Swim Out King

Club Junior Suite Ocean Front Swim Out King | Premium bedding, down comforters, free minibar, in-room safe

Club Junior Suite Ocean Front Swim Out King

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Junior Suite Ocean Front Swim Out Double

Club Junior Suite Ocean Front Swim Out Double | Premium bedding, down comforters, free minibar, in-room safe

Club Junior Suite Ocean Front Swim Out Double

  • Beach view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Master Suite Ocean Front King

Club Master Suite Ocean Front King | Premium bedding, down comforters, free minibar, in-room safe

Club Master Suite Ocean Front King

  • Ocean view
  • 1227 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Master Suite Ocean Front Swim Out King

Club Master Suite Ocean Front Swim Out King | Premium bedding, down comforters, free minibar, in-room safe

Club Master Suite Ocean Front Swim Out King

  • Beach view
  • 1227 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Two-Story Villa

Club Two-Story Villa | Terrace/patio

Club Two-Story Villa

10.0 out of 10
Exceptional
(1 review)
  • 1291 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Junior Suite Tropical View King

Terrace/patio

Junior Suite Tropical View King

8.4 out of 10
Very good
(69 reviews)
  • Garden view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View King

Terrace/patio

Preferred Club Junior Suite Tropical View King

7.8 out of 10
Good
(9 reviews)
  • Garden view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front King

7.8 out of 10
Good
(11 reviews)
  • Ocean view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580

What's nearby

  • Arrecife de Puerto Morelos National Park - 3 min walk - 0.3 km
  • Puerto Morelos Beach - 13 min walk - 1.1 km
  • Ojo de Agua Beach - 5 min drive - 3.3 km
  • Puerto Morelos Town Square - 6 min drive - 3.6 km
  • Moon Palace Golf Club - 14 min drive - 18.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive
  • Tulum Intl. Airport (TQO) - 122 min drive
  • Cozumel Intl. Airport (CZM) - 25.8 miles/41.5 km

Restaurants

  • ‪Bistro El Beso - ‬6 min walk
  • ‪Swim Up Bar - ‬7 min walk
  • ‪Bluewater Grill - ‬3 min walk
  • ‪Blue Moon - ‬8 min walk
  • ‪Afthonia - ‬4 min drive

About this property

Dreams Sapphire Resort & Spa - All Inclusive

At Dreams Sapphire Resort & Spa - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and volleyball, plus you'll be within a 15-minute walk of Puerto Morelos Beach. There's plenty of fun with the 4 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Dining choices include 8 restaurants and the 3 poolside bars are great places to grab a cold drink. Other highlights at this luxurious property include 6 bars/lounges, a fitness center, and a sauna. Fellow travelers say great things about the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball
Access to golf course
Golf green fees

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

At a glance

DONE

Hotel size

    • 568 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Children's club
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 8 restaurants
  • 6 bars/lounges
  • 3 poolside bars
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Childcare in room (surcharge)
  • Trampoline
  • Children's games
  • Toys
  • Beach toys
  • Stroller
  • Paddleboard on site

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Archery
  • Mini golf
  • Kayaking
  • Paddleboard on site
  • Shopping
  • Pool table
  • Air hockey
  • Foosball
  • Table tennis
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • 4 meeting rooms
  • Conference center (8295 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Paddleboard on site
  • Romance packages

Facilities

  • 15 buildings/towers
  • Built in 2001
  • ATM/banking
  • Garden
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • Free water park
  • Full-service spa
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Stairway handrail height (inches): 44
  • Front entrance ramp
  • Wheelchairs available on site
  • Magnifying mirror
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • 50-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Deck or patio

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Dreams Spa by Pevonia has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 65 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.

Frequently asked questions

Does Dreams Sapphire Resort & Spa - All Inclusive offer free cancellation for a full refund?

Yes, Dreams Sapphire Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Dreams Sapphire Resort & Spa - All Inclusive?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at Dreams Sapphire Resort & Spa - All Inclusive?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 65 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What are the check-in and check-out times at Dreams Sapphire Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Dreams Sapphire Resort & Spa - All Inclusive and nearby?

Have fun with onsite activities like kayaking, archery, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Dreams Sapphire Resort & Spa - All Inclusive also has 3 poolside bars, 6 bars, and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Dreams Sapphire Resort & Spa - All Inclusive?

Yes, there are 8 onsite restaurants.

Does Dreams Sapphire Resort & Spa - All Inclusive have any outdoor private spaces?

Yes, every room features a deck or patio.

What's the area around Dreams Sapphire Resort & Spa - All Inclusive like?

Dreams Sapphire Resort & Spa - All Inclusive is located on the waterfront, a short 4-minute walk from Arrecife de Puerto Morelos National Park and 13 minutes' walk from Puerto Morelos Beach.

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Reviews

Dreams Sapphire Resort & Spa - All Inclusive Reviews

8.0

Very Good

8.6

Cleanliness

8.2

Amenities

8.8

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was clean, large, and had enough space for everyone, with some areas being quieter and more relaxing than others. (83 reviews)
  • The spa experience was consistently excellent with many reviewers praising the quality of treatments, cleanliness, and professionalism of staff. (19 reviews)
  • The all-inclusive experience offered a wide variety of food options, excellent service, and numerous amenities. (13 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Family friendly
Drinks
Entertainment
Children
Trip

Reviews

Verified

10/10 Exceptional

Staff amazing and resort cleanliness
Ingrid, 5-night trip
Verified

10/10 Exceptional

Spotless rooms, wonderful amenities, friendly staff and good quality food. Loved the stay!
Kavya, 8-night trip
Verified

10/10 Exceptional

Food was great, staff were super-friendly, rooms were spacious and clean.
Christopher, 5-night trip
Verified

10/10 Exceptional

Lovely hotel with great foods and lovely staff
Majid, 4-night trip
Verified

2/10 Poor

The food was awful and they will try to upcharge you on everything through out the stay.
Jadd, 3-night trip
Verified

8/10 Very good

Staff and amenities were fantastic.
Kerry, 7-night trip
Verified

10/10 Exceptional

The service, staff and entertainment at this resort were absolutely fantastic!
Stephanie, 7-night trip
Verified

10/10 Exceptional

Was clean good food
Jason, 3-night trip
Verified

10/10 Exceptional

staffs are all smiling and happy, which make us feel very relaxing and enjoyable.
Takuma, 4-night trip
Verified

10/10 Exceptional

Pool was nice just a bit cold
John, 4-night trip
Verified

10/10 Exceptional

Great pool
Brady, 5-night trip
Verified

6/10 Good

Rooms need updating. Lighting was poor I. Rooms. Service was great. Buffet good but wild animals in the restaurant!
Helen Terry, 3-night trip
Verified

10/10 Exceptional

the staff was great i was here for a wedding and everything was great food bedding i love it And cant wAit to come back
naquavia, 3-night trip
Verified

10/10 Exceptional

The overall experience was satisfactory. This particular dream resort is ideal for families and individuals seeking a blend of entertainment and relaxation during their vacation. The staff provided exceptional service, and the cuisine was delectable. However, it is worth noting that all restaurants close at 11:00 PM.
Quenah, 6-night trip
Verified

10/10 Exceptional

Awesome trip great place
Jacob, 2-night trip
Verified

10/10 Exceptional

The room was clean the staff was amazing alway take care of guests great experience for the my stay.
ilir, 4-night trip
Verified

10/10 Exceptional

Its a smaller resort, perfect for families with kids. Poolside entertainment and activities were amazing!
Igor, 10-night trip
Verified

10/10 Exceptional

I love this resort. The staff is wonderful. It’s clean. The food is excellent. The only negative aspect was the cost of renting a cabana around the pool or beach was excessive. Otherwise I would return in the future.
Poolside
Poolside
Beach
View from the French restaurant.
Jill, 4-night trip
Verified

10/10 Exceptional

We had a room right by the beach bar, a swim out and view of the ocean, so it was perfect. The walk to the Adult pool was not far. The property is very large ! Lots going on all the time! The room was clean and the food was very good. The service at the big pool was slow with so many people there. The adult pool was nice and quiet to read or nap and the service was great! In the restaurants they offered blankets if you were cold. The evenings were chilly!
Susan, 2-night trip
Verified

8/10 Very good

The food was pretty decent for resort food. Outside of that, it would have been five stars. The grounds, the beach, the staff, and the entertainment were all amazing. We went with a large group with all ages, and everyone had a blast.
Jason, 4-night trip
Verified

10/10 Exceptional

Great resort! Great staff! Clean and accommodating. Beautiful views
Kimberley, 7-night trip
Verified

8/10 Very good

The staff was so nice. If you go to the beach bar, Jaime and Ricardo are fantastic. Ask for the drink Mexican candy
Carin, 5-night trip
Verified

8/10 Very good

Staff was great! Room was clean! Food was good! Pools and Premier Indigo area was awesome!
Gary Albert, 6-night trip
Verified

8/10 Very good

Beautiful resort but fairly run down these days, staff where amazing and very friendly.
Patricia, 11-night trip
Verified

10/10 Exceptional

Amazing time at Sapphire. Friendly staff, fantastic pool and beach. The new indigo preferred was beautiful. This is our 2nd time at Sapphire and we will definitely be back again I’m sure.
Preferred Indigo room
Sunshine, 4-night trip