Escape to Fairmont El San Juan Hotel, where a white sand beach and sun loungers beckon. Soak up the sun or indulge in a rejuvenating spa treatment like a facial or manicure/pedicure. With 6 on-site restaurants offering breakfast and Caribbean cuisine, you'll find something for every taste.
Castillo San Felipe del Morro - 14 min drive - 13.7 km
Getting around
Luis Munoz Marin Intl. Airport (SJU) - 17 min drive
Restaurants
Chili's Grill & Bar - 2 min walk
Mi Casita Restaurant - 5 min walk
Lupi's Mexican Grill & Sports Cantina - 2 min walk
Platos Puerto Rico Restaurant - 4 min walk
24 MarketPlace - 4 min walk
About this property
Fairmont El San Juan Hotel
At Fairmont El San Juan Hotel, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be just steps from Isla Verde Beach. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Serving Caribbean cuisine, Caña is one of 6 restaurants and 7 bars/lounges. Other highlights at this luxurious resort include a casino, a nightclub, and a poolside bar. Fellow travelers love the pool and helpful staff.
At a glance
DONE
Hotel size
388 units
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Secured onsite self parking (USD 27.85 per day; includes in/out privileges)
Secured onsite valet parking (USD 33.45 per day; includes in/out privileges)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
6 restaurants
7 bars/lounges
Poolside bar
Swim-up bar
Coffee shop
Private dining
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Children's menu
What to do
On the beach
Beach club (surcharge)
Tennis
Fitness classes
Yoga classes
Beach volleyball
Concerts/live shows
Evening entertainment
Shopping
Pool table
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Parasailing nearby
Scuba diving nearby
Scooter/moped rentals nearby
Working away
3 meeting rooms
Conference space (40000 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Pool cabanas (surcharge)
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
4 buildings/towers
Built in 1958
ATM/banking
Fitness center
4 outdoor pools
Designer stores on site
Casino
Full-service spa
Nightclub
14 casino gaming tables
298 casino slot machines
2 outdoor tennis courts
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 80% lighting from LEDs
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Traditional architecture
Accessibility
Elevator
Elevator door width (inches): 42
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Visual alarms in hallways
Lowered electrical outlets in bathroom
Well-lit path to entrance
Pool hoist on site
Room amenities
Be entertained
50-inch LED TV
Premium cable channels
Pay movies
Home comfort
Air conditioning
Espresso maker
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop mattress
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi (speed of 25+ Mbps)
Free local calls
Food and drink
Champagne service
Mini-fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
LED light bulbs
Recycling
Water-efficient showers only
Restaurant dining guide
Special features
Spa
The onsite spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Caña - This restaurant specializes in Caribbean cuisine. Guests can enjoy drinks at the bar.
El Bistro - This coffee shop serves breakfast and light fare. Open daily.
Chandelier Bar - This lobby lounge serves light fare only. Open daily.
Wine Bar - Onsite wine bar. Open daily.
El San Juan Beach Club - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 111 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Beach access
Beach towels
Fitness center access
Health club access
In-room bottled water
In-room coffee
In-room safe
Phone calls (may be limited)
Pool access
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 41.74 for adults and USD 20.33 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 50.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Parking
Secured self parking costs USD 27.85 per day with in/out privileges
Secured valet parking costs USD 33.45 per day with in/out privileges
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note that at this property shirts and shoes are required at all times in the lobby; after 7 PM, tank tops, hats, and headgear are not permitted.
Also known as
El Resort & Hilton Hotel
El San Juan Casino Hilton
El San Juan Resort & Casino Hilton Hotel
El San Juan Hotel Casino
El San Juan Hotel Isla Verde
El San Juan Hotel Puerto Rico
El San Juan Resort And Casino
El Resort & Casino Hilton Hotel
El San Juan Hilton
El San Juan Hotel Curio Collection Hilton Carolina
El Hotel Curio Collection Hilton
El San Juan Curio Collection Hilton Carolina
Juan Curio Collection Hilton
Fairmont El San Juan Carolina
Fairmont El San Juan Hotel Resort
Fairmont El San Juan Hotel Carolina
Fairmont El San Juan Hotel Resort Carolina
El San Juan Hotel Curio Collection by Hilton
Fairmont El San Juan Hotel (Opening January 2020)
Frequently asked questions
Does Fairmont El San Juan Hotel offer free cancellation for a full refund?
Yes, Fairmont El San Juan Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Fairmont El San Juan Hotel?
Yes, there are 4 outdoor pools.
Are pets allowed at Fairmont El San Juan Hotel?
Yes, pets are welcome. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Fairmont El San Juan Hotel?
Yes. Self parking costs USD 27.85 per day. Valet parking costs USD 33.45 per day.
What are the check-in and check-out times at Fairmont El San Juan Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Fairmont El San Juan Hotel?
Yes, the 15000 square-foot casino features 298 slot machines and 14 gaming tables.
What is there to do at Fairmont El San Juan Hotel and nearby?
Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes fitness classes, volleyball, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Fairmont El San Juan Hotel also has 7 bars and a casino, as well as a nightclub and a fitness center.
Are there restaurants at or near Fairmont El San Juan Hotel?
Yes, there are 6 onsite restaurants, featuring beachfront dining and Caribbean cuisine.
What's the area around Fairmont El San Juan Hotel like?
Fairmont El San Juan Hotel is in Isla Verde, a short 5-minute walk from Isla Verde Beach and 9 minutes' walk from Carolina Beach. Travelers say the area is walkable and good for shopping.
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Reviews
Fairmont El San Juan Hotel Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.8
Amenities
8.6
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
The beach area was clean, welcoming, and easily accessible with lounge chairs and umbrellas available. (153 reviews)
The pool area was relaxing, sparkling clean, and well-tended with attentive staff. (122 reviews)
Convenient airport proximity and easy access via Ubers made it a great location. (11 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Beach
Food
Restaurant
Drinks
Lobby
Bar
Casino
Location
Reviews
Verified
10/10 Exceptional
Apr 12, 2026
Clean beach, good restaurants
Robert
Robert, 3-night trip
Verified
10/10 Exceptional
Mar 4, 2026
Love this place
Denise
Denise, 3-night trip
Verified
10/10 Exceptional
Feb 21, 2026
Easily one of the best hotels in San Juan!!! Love everything about it!!!! Especially the beach right there!!!
LILIAN
LILIAN, 1-night trip
Verified
10/10 Exceptional
Dec 3, 2025
Excellent place to stay with family.
Saida
Saida, 2-night trip
Verified
10/10 Exceptional
Jan 17, 2026
Excellent staff that made the visit exceptional
Lisa
Lisa, 5-night trip
Verified
10/10 Exceptional
Dec 3, 2025
Had a great stay!
Amy
Amy, 4-night trip
Verified
10/10 Exceptional
Feb 25, 2026
The lobby bar was incredible. They had 2 pools that were very nice with pool attendants that didn't require charges. Beach and chairs were great.
Dining was superior. Onsite shopping was fabulous.
Free shows each night. Casino vibe was great.
John
John, 2-night trip
Verified
10/10 Exceptional
Dec 5, 2025
Best vacation spot
Esther Wanjiru
Esther Wanjiru, 4-night trip
Verified
8/10 Very good
Jan 27, 2026
Very nice. Pretty beach. Comfy amenities. We loved service on beach and the outdoor bistro for dinner.
Maria
Maria, 5-night trip
Verified
10/10 Exceptional
Dec 28, 2025
Excellent staff. Pool and beach access was terrific.
Cristiano
Cristiano, 1-night trip
Verified
10/10 Exceptional
Dec 13, 2025
We had a wonderful stay and will book again to spend more time in the next stay. Great location and great beach access along with pools, gym and bilingual staff.
Vicki
Vicki, 2-night trip
Verified
8/10 Very good
Feb 26, 2026
room was cleaned and people were just wonderful; I dint really like the high fees of over $120 daily....
Francisco
Francisco, 5-night trip
Verified
8/10 Very good
Nov 1, 2025
Restaurants, pool were very relaxing
Jack
Jack, 3-night trip
Verified
10/10 Exceptional
Nov 17, 2025
We had a great stay here. The pool deck is awesome, the room was nice and clean, and the staff was helpful and friendly. We will be staying here again!
Grant
Grant, 5-night trip
Verified
10/10 Exceptional
Dec 8, 2025
Beautiful resort. Sad we only had one night to stay as we were traveling through to another island.
Dan
Dan, 1-night trip
Verified
10/10 Exceptional
Nov 17, 2025
Friendly staff, clean property, great restaurants on site and fun entertainment daily!
The beds are extremely comfortable, the pool and beach areas were very clean and welcoming.
Tammy
Tammy, 4-night trip
Verified
8/10 Very good
Mar 17, 2026
The first room assigned to us looked out on the rooftop mechanical equipment and ducts for the casino. We had to insist on a room change.
The bedding was great. Very good quality.
The rest of the facilities were 4 stars. The en
Good tire staff were 4 stars as well.
I will say that the hall carpeting on the guest floors needs updating. It was clean but it had a aged smell to it.
PETER
PETER, 3-night trip
Verified
10/10 Exceptional
Oct 6, 2025
Great staff- Rooms are very clean and comfortable.
Wesley N
Wesley N, 3-night trip
Verified
10/10 Exceptional
Nov 23, 2025
I loveed the entire hotel lobby club pool and beach
Ivonne
Ivonne, 4-night trip
Verified
10/10 Exceptional
Nov 6, 2025
It was a great trip and staff was amazing
LaTamia Michelle
LaTamia Michelle, 4-night trip
Verified
6/10 Good
Feb 3, 2026
hotel needs major upgrades, rooms old and run down, the grounds need maintenance
david
david, 4-night trip
Verified
10/10 Exceptional
Sep 13, 2025
Good place to stay
Rebecca
Rebecca, 1-night trip
Verified
10/10 Exceptional
Aug 25, 2025
Loved our stay
Antonio
Antonio, 3-night trip
Verified
10/10 Exceptional
Dec 7, 2025
Great experience! Room was clean and staff was friendly and accommodating