Destination
Guests
All properties in San Juan, Puerto Rico

Hyatt Place San Juan/City Center

Bayfront hotel with 2 bars/lounges, near Puerto Rico Convention Center

  • Free on-the-go breakfast and free WiFi
From
$212

Image gallery

  • Exterior
  • Exterior
  • Pool
  • Suite, 1 Bedroom - Living Room
  • Exterior
Exterior. Image 1 of 24
1 / 24Exterior
Avenida Fernandez Juncos 580, San Juan, 00907, Puerto Rico
8.6.Fabulous.
  • We booked a Hyatt property because we've always had a positive experiences at Hyatts. We…

    Jul 5, 2021

  • Staff was really nice room was clean and if I needed anything the front desk was really…

    Jun 17, 2021

See all 695 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Convenient
Walkable
Dining options
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Air Conditioning

Property highlights

Main amenities

  • 149 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Self parking
  • 24-hour business center

For families

  • Sofa bed
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Number of living rooms
  • Separate sitting area

What’s around

  • In Isla Grande
  • Puerto Rico Convention Center - 7 min walk
  • Pan American Pier - 14 min walk
  • Condado Beach - 15 min walk
  • Escambron Beach - 23 min walk
  • Casino del Mar at La Concha Resort - 27 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed with Sofa bed
  • Room (2 Queen Beds with Sofa Bed)
  • Room, 1 King Bed with Sofa bed, View
  • Room, View (2 Queen Beds with Sofa Bed)
  • Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

Location

Avenida Fernandez Juncos 580, San Juan, 00907, Puerto Rico
  • In Isla Grande
  • Puerto Rico Convention Center - 7 min walk
  • Pan American Pier - 14 min walk

What’s around

Landmarks

  • In Isla Grande
  • Puerto Rico Convention Center - 7 min walk
  • Pan American Pier - 14 min walk
  • Condado Beach - 15 min walk
  • Escambron Beach - 23 min walk
  • Casino del Mar at La Concha Resort - 27 min walk
  • Sheraton Casino - 5 min walk
  • Paseo Caribe - 12 min walk
  • Conservatory of Music of Puerto Rico - 15 min walk
  • Luis Muñoz Rivera Park - 18 min walk
  • Sixto Escobar Stadium - 18 min walk

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

At a glance

Hotel size

  • This hotel has 149 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4:00 PM-5:00 AM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Restrictions apply*
  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite parking available only on request
  • Uncovered onsite self parking (USD 15.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli

Things to do

  • Bicycle rentals nearby

Working away

  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 3025
  • Conference space size (meters) - 281
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Number of living rooms
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Gallery Kitchen - This restaurant serves lunch and dinner.

Small print

Also known as

  • Hyatt Place San Juan/City Center Hotel
  • Hyatt Place San Juan/City Center
  • Hyatt Place Juan/City
  • Hyatt Juan City Center Juan
  • Hyatt Place San Juan/City Center Hotel
  • Hyatt Place San Juan/City Center San Juan
  • Hyatt Place San Juan/City Center Hotel San Juan

Optional extras

Uncovered self parking costs USD 15.00 per day with in/out privileges

Pets are allowed for an extra charge of USD 75 per pet, per night

Service animals exempt from fees

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests must contact this property in advance to reserve onsite parking.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Pet deposit: USD 75.00 per stay

  • Resort fee: 18.314 percent of room rate

Resort fee inclusions:

  • Pool access
  • Fitness center access

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hyatt Place San Juan/City Center does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 15.00 per day.
  • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 75 per pet, per night, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees.
  • You can check in from 4:00 PM - 5:00 AM. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Gallery Kitchen. Nearby restaurants include Macchiato Coffe Shop (5-min walk), Melanzana (8-min walk), and Pizza e Birra (8-min walk).
  • No, this hotel doesn't have a casino, but Sheraton Casino (5-min walk) and Casino del Mar at La Concha Resort (7-min drive) are both nearby.
  • Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities like 2 bars and a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    Our stay was awesome this was a graduation gift for my son and the staff was very friendly and helpful loved every bit of it shout out to Jennifer and Carlos at the bar😎 most definitely will recommend to other friends and family

    Nadra, 4 night family trip, Jun 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Goodie

    The hotel was nice but not worth the price paid . I really have no complaints however i was looking for the entire hotel to be clean the hallway carpet was not clean on the 5th floor .

    Shamekia, 4 night trip, Jun 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente

    Me encantó. La experiencia para mi familia fue excelente.

    Nerymar, 1 night family trip, May 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great hotel with friendly staff. Very clean and mindful of Covid regulations. The pool is beautiful and was not crowded. Location is great but next to a highway so you cannot walk everywhere. Breakfast was not great probably due to prepackaging for Covid.

    4 night family trip, May 18, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    The hotel itself was clean and nice. The staff were terrible during checkout they tried to a fees for things that were not in the agreement. Example fees for towels and cleaning when another couple checked out beside us with no additional fees. They made us feel unwelcome our stay. Don’t think I’ll be coming back. If I do I will not stay here.

    3 night romance trip, Apr 23, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    I liked the free continental breakfast and didn’t like paying for parking

    3 night trip with friends, Apr 22, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Breakfast sucked . A lot of people staying at one time here too . Just close to everything

    4 night family trip, Apr 19, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    It was a good hotel, staff were very friendly and attentive. Room was very comfortable and liked the walking shower

    Dianette, 4 night family trip, Apr 17, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The whole place smells musty. They don’t clean unless they ask. Pay 4$ per soda. Cops were there almost every day of our stay for some domestic reason or other.

    5 night family trip, Apr 14, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    Nice property, but I would have more BREAKFAST option for people who don’t eat PORK, and they should lower there parking fees.

    4 night family trip, Apr 14, 2021

    Verified Expedia guest review

See all 695 reviews