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Condado Vanderbilt Hotel

5-star beachfront hotel with spa, near Casino del Mar at La Concha Resort

  • Free WiFi
From
$306

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1055 Ashford Avenue, San Juan, 00907, Puerto Rico
9.2.Superb.
  • Hotel was nice and clean, had a funny odor in the hallway but overall the hotel was great…

    Nov 18, 2021

  • Spend four nights and spend over $9000. I booked three rooms three weeks ago and asked…

    Nov 3, 2021

See all 1,774 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Convenient
Safe
Shopping
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 316 guestrooms
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 4 bars/lounges
  • Full-service spa
  • 4 outdoor pools

For families

  • Free cribs/infant beds
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In Condado
  • Casino del Mar at La Concha Resort - 4 min walk
  • Condado Beach - 8 min walk
  • Sheraton Casino - 25 min walk
  • Escambron Beach - 26 min walk
  • Puerto Rico Convention Center - 27 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 1 Bedroom, Ocean View (Biltmore)
  • Suite, 1 Bedroom, City View (Commodore)
  • Room, 1 King Bed (Heritage)
  • Room, 1 King Bed, Ocean View, Tower
  • Room, 2 Queen Beds, Ocean View, Tower
  • Room, 1 Queen Bed (Heritage)
  • Suite, 1 Bedroom, Oceanfront (Commodore)
  • Room, 2 Queen Beds (Heritage)
  • Room, 1 King Bed, City View, Tower
  • Suite, 2 Bedrooms, City View (Commodore)
  • Suite, 2 Bedrooms, Oceanfront (Commodore)
  • Suite, 2 Bedrooms, Oceanfront (Vanderbilt)

What’s around

Landmarks

  • In Condado
  • Casino del Mar at La Concha Resort - 4 min walk
  • Condado Beach - 8 min walk
  • Sheraton Casino - 25 min walk
  • Escambron Beach - 26 min walk
  • Puerto Rico Convention Center - 27 min walk
  • Pan American Pier - 30 min walk
  • Parque La Ventana al Mar - 1 min walk
  • Atlantic Beach - 3 min walk
  • Plaza Antonia Quinones - 11 min walk
  • Casa Dra. Concha Meléndez Ramírez - 15 min walk

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 10 min drive
Profile: Condado

Profile: Condado

Condado, on New San Juan’s oceanfront, is one glamorous district. Huge, luxury hotels seek to outdo each other, dazzling the senses with private beaches, gourmet dining and spa services, and long, golden Condado Beach is bathed by the warm, clear Caribbean Sea.

If you’re going for a wander along Ashford Avenue, you’ll want to dress to impress – this is the sacred boulevard of designer boutiques like Gucci and Cartier, as well as glittering casinos. The nightlife scene will sweep you from gourmet restaurant to sell-out show to cocktail lounge, all of it to a sensual Puerto Rican beat.

map
See on map
1055 Ashford Avenue, San Juan, 00907, Puerto Rico

At a glance

Hotel size

  • This hotel has 316 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets allowed (dogs only)*
  • 1 per room (up to 25 lbs)
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 3 restaurants
  • 4 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness classes on site
  • Free bicycles on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby

Working away

  • 24-hour business center
  • Business center
  • Meeting rooms
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Year Built - 1919
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

1919 Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.

Ola Ocean Front Bistro - This beachfront bistro specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Patron Tacos & Tequila - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves lunch and dinner.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Fitness classes on site
  • Free bicycles on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby

Awards and affiliations

Condado Vanderbilt Hotel is listed in the 2021 Travel + Leisure 500.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • Resort fee: 20 percent of room rate
  • Resort fee inclusions:
    • Pool access
    • Beach access
    • Beach loungers
    • Beach towels
    • Fitness center access
    • Business center/computer access
    • Internet access (may be limited)
    • Faxes
    • In-room safe
    • In-room coffee

Optional extras

  • Breakfast costs between USD 35 and USD 50 for adults, and USD 25 and USD 35 for children (approximately)

Children and extra bedsPay at property

  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Pets are allowed for an extra charge of USD 150 per pet, per stay
  • Service animals exempt from fees

ParkingPay at property

  • Valet parking costs USD 30 per day with in/out privileges

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts Visa, Mastercard, American Express, Discover and cash.

Also known as

  • Condado Vanderbilt Hotel San Juan
  • Condado Vanderbilt Hotel Hotel San Juan
  • Condado Vanderbilt Hotel
  • Condado Vanderbilt San Juan
  • Condado Vanderbilt
  • Condado Vanderbilt Hotel Hotel
  • Condado Vanderbilt Hotel San Juan

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Condado Vanderbilt Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 30 per day.
  • Yes, there are 4 outdoor pools and a children's pool.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 25 lbs per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 4 PM - anytime. Check-out time is noon. Express check-out and contactless check-out are available.
  • Yes, there are 3 onsite restaurants, featuring beachfront dining, Mediterranean cuisine, and ocean views. Nearby restaurants include Solera (3-min walk), Stop & Go (3-min walk), and Condal Tapas Restaurant (4-min walk).
  • No, this hotel doesn't have a casino, but Casino del Mar at La Concha Resort (4-min walk) and Sheraton Casino (3-min drive) are both nearby.
  • Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes aerobics . Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 4 outdoor swimming pools. Condado Vanderbilt Hotel also has 4 bars, a 24-hour fitness center, and a sauna, as well as beach cabanas and a garden.
9.2.Superb.
  • 8.0.Very Good

    Don’t think I’d go back

    This hotel was below our expectations. The neighborhood is not great. The service was not consistent. We had to change rooms because our first room was noisy, window didn’t close correctly, … Nobody ever followed up with us to see how we liked our second room. Not my usual experience at a five star property.

    Julie, 7 night trip, Oct 29, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Rip Off

    A total rip off. Way too expensive. Skip it.

    Daniel, 7 night trip with friends, Oct 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very Nice Hotel but Hotel food not good

    Very nice hotel with superb service. My group chose to eat at the hotel a few times, out of convenience, but was disappointed in the quality of food, especially for the price (Tacos n Tequilas & Ola). Our Ocean view room was nice and you could hear the waves crashing on the shore with the windows closed. Unfortunately, our room had a musty smell when we arrived. Housekeeping came in and sprayed but the smell didn’t completely go away. It wasn’t an intolerable smell but for the price of the room, I expected a pleasant smelling room.

    Shaqueena, 3 night trip with friends, Oct 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    What an amazing place! The entire hotel staff went out of their way to say hello and ask if we needed anything.

    1 night trip with friends, Oct 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great experience

    5 night trip, Sep 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay at Condado

    The stay was very comfortable, service was fantastic overall and loved the amenities.

    4 night business trip, Sep 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We wanted to do something a bit more luxury than we usually do for vacation and this hotel delivered! While the on-site drinks and food were pricey, you can’t beat the location in Condado, the pool and beach amenities are outstanding, the local restaurants are many and varied, and the service is consistently impressive. Fun, delicious, adventurous, romantic getaway!

    Matthew, 4 night trip, Aug 24, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Guest service was excellent and all staff were professional and friendly. Our room was only cleaned one day though

    Dora, 3 night trip, Aug 24, 2021

    Verified Travelocity guest review

  • 10.0.Exceptional

    The property was absolutely gorgeous. Very happy we chose to stay there doing our stay. Pricey buy worth it.

    Cindy, 4 night family trip, Aug 23, 2021

    Verified Expedia guest review

  • 6.0.Good

    Not what I expected.. not worth the money

    Shneequa, 3 night romance trip, Aug 23, 2021

    Verified Expedia guest review

See all 1,774 reviews