Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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1 room, 2 adults

Condado Vanderbilt Hotel

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
1055 Ashford Avenue, San Juan, 00907, Puerto Rico

5-star beachfront hotel with spa, near Condado Beach
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Children's pool
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Puerto Rico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

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Condado Vanderbilt Hotel

from $279
  • Suite, 1 Bedroom, Ocean View (Biltmore)
  • Suite, 1 Bedroom, City View (Commodore)
  • Room, 1 King Bed (Heritage)
  • Room, 1 King Bed, Ocean View, Tower
  • Room, 2 Queen Beds, Ocean View, Tower
  • Room, 1 Queen Bed (Heritage)
  • Suite, 1 Bedroom, Oceanfront (Commodore)
  • Room, 2 Queen Beds (Heritage)
  • Room, 1 King Bed, City View, Tower
  • Suite, 2 Bedrooms, City View (Commodore)
  • Suite, 2 Bedrooms, Oceanfront (Commodore)
  • Suite, 2 Bedrooms, Terrace, Oceanfront (Commodore)
  • Suite, 2 Bedrooms, Oceanfront (Vanderbilt)
  • Suite, 3 Bedrooms, Oceanfront (Vanderbilt)

What’s around Condado Vanderbilt Hotel

Landmarks

  • In Condado
  • Condado Beach - 8 min walk
  • Puerto Rico Convention Center - 27 min walk
  • Pan American Pier - 30 min walk
  • Casino del Mar at La Concha Resort - 4 min walk
  • Escambron Beach - 26 min walk
  • Parque La Ventana al Mar - 1 min walk
  • Atlantic Beach - 3 min walk

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 10 min drive

At a glance

Key facts

Hotel size

  • This hotel has 316 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Puerto Rico may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs only) *

  • 1 per room (up to 25 lbs)

  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking * on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 3 restaurants
  • 4 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Free bicycles on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1919
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

1919 Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.

Ola Ocean Front Bistro - This beachfront bistro specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Patron Tacos & Tequila - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves lunch and dinner.

Recreation

On Site

  • Sauna
  • Spa tub
  • Fitness classes on site
  • Free bicycles on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby

Condado Vanderbilt Hotel’s small print

Also known as

  • Condado Vanderbilt Hotel San Juan
  • Condado Vanderbilt Hotel
  • Condado Vanderbilt San Juan
  • Condado Vanderbilt
  • Condado Vanderbilt Hotel Hotel
  • Condado Vanderbilt Hotel San Juan
  • Condado Vanderbilt Hotel Hotel San Juan

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: 20 percent of room rate

Resort fee inclusions:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Business center/computer access
  • Internet access (may be limited)
  • Faxes
  • In-room safe
  • In-room coffee

Optional extras

Valet parking costs USD 30 per day with in/out privileges

Breakfast costs between USD 35 and USD 50 for adults, and USD 25 and USD 35 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 150 per pet, per stay

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Condado Vanderbilt Hotel

  • Does Condado Vanderbilt Hotel offer free cancellation for a full refund?
    Yes, Condado Vanderbilt Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Condado Vanderbilt Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Condado Vanderbilt Hotel?
    Yes. Valet parking costs USD 30 per day.
  • Is there a pool at Condado Vanderbilt Hotel?
    Yes, there are 4 outdoor pools and a children's pool.
  • Are pets allowed at Condado Vanderbilt Hotel?
    Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 25 lbs per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at Condado Vanderbilt Hotel?
    You can check in from 4 PM - anytime. Check-out time is noon. Express check-out and contactless check-out are available.
  • Are there restaurants at or near Condado Vanderbilt Hotel?
    Yes, there are 3 onsite restaurants, featuring beachfront dining, Mediterranean cuisine, and ocean views. Nearby restaurants include Solera (3-min walk), Stop & Go (3-min walk), and Kabanas (4-min walk).
  • Is there an onsite casino at Condado Vanderbilt Hotel?
    No, this hotel doesn't have a casino, but Casino del Mar at La Concha Resort (4-min walk) and Sheraton Casino (3-min drive) are both nearby.

Recent reviews

Exceptional 9.4 From 1,648 reviews

Exceptional 10.0
Perfect
Beautiful hotel private access to the beach many pools just perfect
us1 night trip
Fair 4.0
Pandemic saved thin review
Although the setting is excellent and the Hotel itself is well kept, the rooms need basic cleaning. They were short staffed and one could easily notice it. We all know there's a pandemic, but if it's open and the Hotel is charging full price, you better have full service then. BTW, STK is closed still, a bummer..
Jaime, us1 night family trip
Very Good 8.0
My go to when staying in PR!
Beautiful hotel. Well kept grounds and great location.
us4 night trip
Fair 4.0
Nope
I have wanted to stay here for years on previous visits, but it never worked out. Finally, I decided to take a trip with my mom and treat her to this legendary hotel. I’m not sure why it’s so famous, as it does not live up to the hype. Ok, so yes we are in a pandemic and that’s true for every hotel operating right now. They are all under new restrictions, rules, and regulations. I’ve been to many in these times and never did I get the lack of professional service like I received here. Also, I’ve been to over 80 countries and stayed in huts, hostels, tents, caves, and luxury hotels all over the place. I keno what a property like this should provide. PROS: Excellent food. Wonderful spa services. Great views. Quiet rooms. Nice bedding. Great bathrooms and toiletries. Nice pool areas. Location. Excellent and safe housekeeping. Safe. Very clean grounds and rooms. Wonderful pool staff. Clean public bathrooms. Friendly (mostly) staff. Good emergency protocols. Decent WiFi (depending on time). Joshua, server at pool area is great. Glena and Rosie in the spa are awesome. Helpful manager, Juan Carlos. CONS: Inconsistent enforcement of regulations. Inconsistent service. Staff with attitudes. Very slow food service. Slow poolside drink service. Weird phones. Room service orders often wrong. Guest services unreachable at night. Guest services not helpful. Inconsistent information from hotel. Lack of honesty about what is closed. Rooms not ready on time.
Daniel, us6 night family trip
Exceptional 10.0
Hotel was beautiful with great service. Very clean
us3 night romance trip
Poor 2.0
I advise not to travel during COVID restrictions.
us4 night romance trip
Exceptional 10.0
Beautiful Hotel. Will be the hotel I book every time I stay in San Juan
us2 night business trip
Good 6.0
very clean place and the room service and house keeping were fast and friendly. However I understand it’s Covid, they should be waving resort fees because none of the amenities are available to guest. Was very disappointed that they would not wave the resort fee because it’s got the “MASK” they provide that my guest and I did not use. 250 for paper mask? Front desk clerk was rude and nonchalant about it.
Krisandra, us5 night family trip
Exceptional 10.0
Amazing place!! I’ll most definitely be going again.
Joe, us4 night romance trip
Exceptional 10.0
Clean property. We couldn’t really enjoy all that is have to offer because of the shut down from COVID19 but we enjoyed the view, dinner and the ambience.
us2 night romance trip

Condado Vanderbilt Hotel