Holiday Inn Express San Juan Condado, an IHG Hotel

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Beach nearby, white sand
Beach nearby, white sand
Beach nearby, white sand
Outdoor pool

Overview of Holiday Inn Express San Juan Condado, an IHG Hotel

Holiday Inn Express San Juan Condado, an IHG Hotel

3.5 star property
3.5-star hotel with outdoor pool, near Casino del Mar at La Concha Resort

7.6/10 Good

1,002 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
The price is $154
Price available on 10/16/2022
Map
1 Mariano Ramirez Bages, San Juan, 00907
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • 24-hour fitness center
  • Spa tub
  • Business center
  • Terrace
  • 24-hour front desk
  • ATM/banking services
  • Vending machine
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • In Condado
  • Casino del Mar at La Concha Resort - 3 min walk
  • Condado Beach - 11 min walk
  • Puerto Rico Convention Center - 29 min walk
  • Pan American Pier - 9 min drive
  • Port of San Juan - 11 min drive
  • Carolina Beach - 11 min drive
  • Jose Miguel Agrelot Coliseum - 12 min drive
  • Fort Buchanan - 16 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

About this property

Holiday Inn Express San Juan Condado, an IHG Hotel

3.5-star hotel in the heart of Condado
Holiday Inn Express San Juan Condado, an IHG Hotel is located close to Condado Beach, and provides free to-go breakfast, a terrace, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • ATM/banking services, multilingual staff, and a vending machine
  • Smoke-free premises, a 24-hour front desk, and tour/ticket assistance
  • Luggage storage, an elevator, and concierge services
  • Guest reviews say good things about the overall value and walkable location
Room features
All guestrooms at Holiday Inn Express San Juan Condado, an IHG Hotel boast thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch HDTVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

Arabic, English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 115 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 4 AM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Offsite parking within 50 ft (USD 20.00 per day), from 7:00 AM to midnight

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 7:00 AM–10:00 AM

Traveling with children

  • Children stay free

What to do

  • Beach nearby
  • Free use of nearby fitness center

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Arabic
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: USD 150.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: 18 percent of room rate
  • Resort fee inclusions:
    • Pool access
    • Beach access
    • Beach loungers
    • Beach towels
    • Fitness center access
    • Business center/computer access
    • Newspaper
    • Phone calls (may be limited)
    • Faxes
    • In-room safe
    • In-room safe and safe insurance
    • In-room coffee

Children & extra beds

  • Cribs/infant beds are available for an extra charge
  • Rollaway beds are available for USD 10.0 per day
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

  • Parking is available nearby and costs USD 20.00 per day (50 ft away; open 7:00 AM to midnight)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel San Juan Plaza
San Juan Plaza
San Juan Plaza Hotel
Holiday Inn Express San Juan Condado Hotel
Holiday Inn Express Condado Hotel
Holiday Inn Express San Juan Condado
Holiday Inn Express Condado
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
Express Juan Condado, An Ihg
Holiday Inn Express San Juan Condado
Holiday Inn Express San Juan Condado, an IHG Hotel Hotel
Holiday Inn Express San Juan Condado, an IHG Hotel San Juan

Frequently asked questions

Does Holiday Inn Express San Juan Condado, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express San Juan Condado, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Express San Juan Condado, an IHG Hotel?
As of Sep 24, 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Express San Juan Condado, an IHG Hotel on Oct 16, 2022 start from $154, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express San Juan Condado, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Express San Juan Condado, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Holiday Inn Express San Juan Condado, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express San Juan Condado, an IHG Hotel?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Holiday Inn Express San Juan Condado, an IHG Hotel?
You can check in from 4:00 PM - 4 AM. Check-out time is noon.
Is there an onsite casino at Holiday Inn Express San Juan Condado, an IHG Hotel?
No, this hotel doesn't have a casino, but Casino del Mar at La Concha Resort (3-min walk) and Sheraton Casino (9-min drive) are both nearby.
What is there to do at Holiday Inn Express San Juan Condado, an IHG Hotel and nearby?
Holiday Inn Express San Juan Condado, an IHG Hotel has an outdoor pool and a 24-hour fitness center, as well as a spa tub.
Are there restaurants at or near Holiday Inn Express San Juan Condado, an IHG Hotel?
Yes. Nearby restaurants include Ola Oceanfront Bistro (3-min walk), Cielito Lindo (3-min walk), and Solera (3-min walk).
What's the area around Holiday Inn Express San Juan Condado, an IHG Hotel like?
Holiday Inn Express San Juan Condado, an IHG Hotel is located near Atlantic Beach in Condado, a short 3-minute walk from Casino del Mar at La Concha Resort and 11 minutes' walk from Condado Beach. The local area is walkable and popular for its beaches.

Overall score and ratings

7.6

Good

8.1/10

Cleanliness

8.3/10

Staff & service

7.3/10

Amenities

7.6/10

Property conditions & facilities

7.9/10

Eco-friendliness

10/10 Exceptional

Great location, safe and price
Overall great hotel it was close to everything and great price. The were very friendly and helpful. I recommend this place.
Genaro, 4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

2 floors under construction. Eorkers carry cement in elevators. Elevators broke twice. Room and floor had humidifiers. Store candy and chips were old.
6-night trip
Verified Hotels.com guest review

6/10 Good

It was ok not what I expected just average
Guadalupe, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome. The service of the Holiday Inn was warm. Stress free. They were amicable. Questions answered with alot of professionalism.
Elizabeth, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I really enjoyed our stay. The staff was very helpful and friendly. Our family will be using this hotel again.
Evelyn, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Shannon, 5-night trip
Verified Hotels.com guest review

4/10 Fair

The only thing I liked about the hotel was the convenience of being able to walk around and shop. There was no parking and the parking across from it was hard to get in and out. The ice machine was broken so we had to get ice from other hotel. The first night we got there they gave us a handicap room as if we needed it. I changed rooms the next day. I had asked to get the room cleaned daily with freshly towels but I had to keep asking for them. No phone in the rooms
Sylvia, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very convenient location. Staff very professional and friendly.
Pete, 3-night trip with friends
Verified Expedia guest review

8/10 Very Good

Nicole, 4-night trip
Verified Expedia guest review

4/10 Fair

The hotel doesn't have it's own parking lot. You have to use a private garage across the street with business hours of 12am -7am. You can't park on the side street of the hotel because you will get a fine, so I was told. My rental car was locked in and nobody could help me and I had 7am plane to catch. I had to leave the rental and catch an uber to the airport. And now I'm getting charged an extra fee for my rental. The guy at the front desk just smirked and said this a common situation for cars to be locked out of the garage. Rude! If you know how it works you should alert your customers ahead of time. Also you have to pay for parking $20/day. Also you can't shower for more than 5 minutes because the plumbing is backed up and my bathroom was flooding. When I went to the front desk and told them. They just sent towels instead of sending someone to clean up the water. My daughter almost slipped in the shower. Lady serving breakfast made a very uncomfortable comment to my daughter about her serving size "you need extra food to stay strong" as if she was overweight.
Judith Sanchez, 4-night family trip
Verified Expedia guest review