La Concha Renaissance San Juan Resort

Photo gallery for La Concha Renaissance San Juan Resort

Primary image
On the beach, white sand, sun loungers, beach umbrellas
Balcony
View from room
Premium bedding, down comforters, in-room safe, desk

Overview of La Concha Renaissance San Juan Resort

La Concha Renaissance San Juan Resort

4.0 star property
4-star beachfront resort with casino, near Casino del Mar at La Concha Resort

8.4/10 Very Good

1,196 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is $250
Price available on 9/11/2022
Map
1077 Ashford Ave Condado, San Juan, 00907
Main amenities
  • Daily housekeeping
  • On the beach
  • Casino
  • 7 restaurants and 2 beach bars
  • 4 bars/lounges
  • 3 outdoor pools and 2 spa tubs
  • Nightclub
  • Breakfast available
  • 24-hour fitness center
  • Free use of bicycles
  • Beach umbrellas
  • Beach sun loungers
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Condado
  • Casino del Mar at La Concha Resort - 1 min walk
  • Condado Beach - 12 min walk
  • Puerto Rico Convention Center - 31 min walk
  • Pan American Pier - 7 min drive
  • Port of San Juan - 9 min drive
  • Plaza las Americas - 8 min drive
  • Carolina Beach - 9 min drive
  • Jose Miguel Agrelot Coliseum - 10 min drive
  • San Juan Gate - 19 min drive
  • Isla Verde Beach - 13 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 14 min drive
  • Bus station shuttle (surcharge)

About this property

La Concha Renaissance San Juan Resort

4-star resort in the heart of Condado with rooms rejuvenated in 2019
Close to Casino del Mar at La Concha Resort and Condado Beach, La Concha Renaissance San Juan Resort provides a casino, a nightclub, and 2 beach bars. This resort is a great place to bask in the sun with a white sand beach, beachfront dining, and sun loungers. For some rest and relaxation, visit the 2 hot tubs. Be sure to enjoy a meal at any of the 7 onsite restaurants, which feature sushi and a poolside location. The 24-hour gym offers yoga classes and aerobics classes; other things to do include surfing/body boarding, beach yoga, and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a terrace.
You'll also enjoy perks such as:
  • 3 outdoor pools with free cabanas, sun loungers, and pool umbrellas
  • Buffet breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • A bus station shuttle, ATM/banking services, and free newspapers
  • A banquet hall, express check-out, and a front desk safe
  • Guest reviews say great things about the proximity to shopping
Room features
All 483 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 37-inch LCD TVs with premium channels
  • LED light bulbs, coffee/tea makers, and daily housekeeping

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

At a glance

Hotel size

  • 483 units
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed (up to 50 lbs)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 20 per day; includes in/out privileges)
  • Onsite valet parking (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Transfers

  • Bus station shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • 7 restaurants
  • 4 bars/lounges
  • 2 beach bars
  • Poolside bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Surfing/body boarding
  • Evening entertainment
  • Bingo
  • Sportsbook
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference space (30788 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1958
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • 3 outdoor pools
  • Casino
  • Nightclub
  • 8 casino gaming tables
  • 360 casino slot machines
  • 2 spa tubs
  • Casino VIP room

Accessibility

  • Elevator
  • Accessible bathroom
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Lever door handles

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 37-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free long-distance and local calls

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • LED light bulbs
  • Restaurant dining guide

Special features

Dining

Marena - This beachfront bar serves lunch only.
The Loft Beach Front - Overlooking the ocean, this restaurant serves breakfast and brunch. Guests can enjoy drinks at the bar. Open daily.
Solera - This poolside restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Komakai - This restaurant specializes in sushi and serves lunch and dinner. Open daily.
Aroma - Overlooking the pool, this café serves breakfast only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: 18 percent of room rate
  • Resort fee inclusions:
    • Pool access
    • Beach access
    • Beach loungers
    • Beach towels
    • Health club access
    • Fitness center access
    • Fitness/yoga classes
    • Business center/computer access
    • Phone calls (may be limited)
    • In-room safe
    • In-room bottled water
    • In-room coffee
    • Concierge service
    • Housekeeping

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 32 for adults and USD 18 for children (approximately)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150.00 per pet, per stay

Parking

  • Self parking costs USD 20 per day with in/out privileges
  • Valet parking costs USD 30 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and lunch.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Concha Renaissance
Concha Renaissance Resort
Concha Renaissance San Juan
Concha Renaissance San Juan Resort
Concha Resort
Concha Resort San Juan
Renaissance San Juan
Renaissance San Juan Resort
San Juan Renaissance
La Concha Renaissance San Juan
La Concha Renaissance San Juan Resort Resort
La Concha Renaissance San Juan Resort San Juan
La Concha Renaissance San Juan Resort Resort San Juan

Frequently asked questions

Overall score and ratings

8.4

Very Good

8.7/10

Cleanliness

8.4/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Sandra, 1-night trip
Verified Hotels.com guest review

6/10 Good

Christopher, 2-night trip
Verified Hotels.com guest review

6/10 Good

Ok place but expensive
The hotel is nice, the staff by the pool was amazing and the security at casino awesome otherwise we felt we were bothering everyone else to help when you actually find someone to help.
Jenny, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A Great Place to stay at!
Olivia, 3-night family trip
Verified Expedia guest review

2/10 Poor

We checked into the hotel at 3 in the afternoon. We were told the room isn’t ready and we would be contacted by phone when the room becomes ready. But it seems everyone forgot about us, since we were never contacted. We finally got our room after 8pm. However, the room was a size smaller than the one we booked and paid for. The room was not the same type as advertised on the website. On our reservation, there was also a guarantee for a sofa bed but there is absolutely no space to put a sofa in the room. when we talked to the front desk about it, the front desk manager Marla kept spewing lies after lies, claiming that in over 100 King rooms at the hotel, no one is going to check out the next day, so we can’t be moved to our originally paid room. it was the worst customer service i’ve seen. no logical or justifiable explanation and no compensation.
Lingnan, 3-night romance trip
Verified Expedia guest review

4/10 Fair

The guest check in associates need to be friendly and nice. They were not accommodating and they did not explain anything about the property, housekeeping or even what elevator to take to get to your room. I gave feedback to the manager on duty and it seemed like he really did not care and made excuses and put it back on me as it was my fault. The view is great however when you don’t have a staff that shows energy and just being friendly it does not matter.
leticia, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

Absolutely beautiful!!! Highly recommend 👌
Nicole, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

The pictures online don’t do the resort justice. We were highly Impressed upon entering the facilities. Every morning our bed was made, we were given fresh complimentary water bottles and every other/few days they cleaned up our towels and replaced them with fresh ones. Also they gave us complimentary travel size shampoo/conditioner/lotion/boy bars and crest mouthwash for free whenever we ran out they would replace. Room service brought up our $200 bottle of wine almost immediately for our anniversary- we left for dinner and came back it was sitting on ice. The full ocean view with the king size bedroom we chose was BREATHTAKING. Could see the whole beach!! Gorgeous. It was the most fantastic experience I have ever gotten. Pictures don’t do it justice and the whole facility was immaculately clean. Attentive staff. Walkable to SO MANY restaurants and attractions. We walked everywhere nearby and drove our rental car to far away places like El Yunque rainforest. Worth the money!
Juliara, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Not crowded
Eric, 5-night romance trip
Verified Orbitz guest review

10/10 Exceptional

We loved our stay! Everything was perfect. We had some trouble with getting our room cleaned which was a bummer but other than the cleaning service everything was awesome! Would love to come again!
Sabrina Kali, 6-night romance trip
Verified Expedia guest review