All hotels in San Juan, Puerto Rico
1 room, 2 adults

The Condado Plaza Hilton, San Juan

4-star4 stars
999 Ashford AvenueSan Juan00907Puerto Rico, 855-239-9397

4-star beachfront resort with pool bar, near Condado Beach
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Great location
Fantastic service
Ordinary amenities
Could use a good cleaning
929See all 929 reviews
From 4,942 reviewsTripAdvisor Traveller Rating

The Condado Plaza Hilton, San Juan

Hotel Info: 855-239-9397

  • One King Bed, Accessible
  • Room, 2 Queen Beds, Bay View
  • Standard Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Room, 1 King Bed, Oceanfront
  • Suite, 1 King Bed, Oceanfront (Penthouse)
  • Junior Suite, 1 King Bed, Balcony
  • Suite, 1 King Bed, Bay View, Corner
  • Room, 1 King Bed, Balcony, Bay View
  • Room, 1 King Bed, Accessible (Roll-in Shower)
  • Junior Suite, 1 King Bed, Jetted Tub
  • Deluxe Suite, 1 King Bed
  • Deluxe Room, 2 Queen Beds
  • Room, 2 Queen Beds, Oceanfront
  • Room, 2 Queen Beds, Balcony, Bay View
  • Room, 2 Queen Beds, Accessible (Roll-in Shower)
  • Room, 3 Bedrooms, Oceanfront (Penthouse)
  • Family Room, Multiple Beds
  • Standard Room, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 572 rooms
  • This hotel is arranged over 10 floors


  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 5 restaurants
  • 6 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 4
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Spa treatment room(s)
  • Beach towels
  • Waterslide
  • Swim-up bar
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 19
  • Conference space size (feet) - 54000
  • Conference space size (meters) - 5017
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 2
  • Year Built 1963
  • Elevator/lift
  • ATM/banking
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Denny's - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open 24 hours. Open daily.

Eight Noodle Bar - This sushi bar specializes in Asian cuisine and serves lunch and dinner. Open daily.

Cafe Caribe - Overlooking the ocean, this family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Aqua Bar and Grill - This poolside restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Awards and affiliations

  • The property is a member of Historic Hotels of America.

The Condado Plaza Hilton, San Juan’s small print

Also known as

  • Condado
  • Plaza Hilton Condado
  • Condado Plaza Hotel San Juan
  • Conrad San Juan Condado Plaza Hotel San Juan
  • San Juan Conrad
  • Condado Hilton
  • Condado Hilton Plaza
  • Condado Plaza
  • Condado Plaza Hilton
  • Condado Plaza Hilton Hotel
  • Condado Plaza Hilton Hotel San Juan
  • Condado Plaza Hilton San Juan
  • Plaza Condado Hilton


Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18 percent of room rate

Resort fee inclusions:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness center access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room safe
  • In-room coffee
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Early check-in can be arranged for an extra charge of USD 60.00 (subject to availability)

Late check-out can be arranged for an extra charge of USD 75

Self parking costs USD 22.30 per night with in/out privileges

Valet parking costs USD 33.45 per night with in/out privileges

Breakfast costs between USD 7 and USD 24 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Condado Plaza Hilton, San Juan

Top spots nearby

Recommended by this property

  • Condado Beach (2-minute walk)
  • Parque La Ventana al Mar (6-minute walk)
  • Conservatory of Music of Puerto Rico (8-minute walk)
  • Sixto Escobar Stadium (9-minute walk)
  • Fort San Jeronimo (9-minute walk)
  • Luis Muñoz Rivera Park (9-minute walk)
  • Third Millennium Park (9-minute walk)
  • Museo de Arte de Puerto Rico (20-minute walk)
  • Museo de Arte Contemporaneo de Puerto Rico (30-minute walk)
  • Castillo San Felipe del Morro (39-minute walk)

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 14 min drive
  • Self parking (surcharge)
  • Valet parking (surcharge)

Recent reviews

Good 7.8 From 929 reviews

The Condado Plaza Hilton, San Juan
Very Good8.0
It was a good hotel but not great. I'd stay again if the price was right. It had a very good location and the pools and beach access were the best features. The Pikayo restaurant was incredible. However, Wifi doesn't work almost anywhere in the building-I tried several areas and asked front desk for help. They don't have room service available and the TVs were outdated. Most of the staff were helpful and pleasant but a few did seem put off to be at work in hospitality. Some of that shouldn't matter if you are out and about but for the price, some of it could matter depending on the traveler.
A Traveler, us4 night trip
The Condado Plaza Hilton, San Juan
TLC needed.
Hotel needs some TLC. Cups in pool grounds not kept up.
Diana, us2 night family trip
The Condado Plaza Hilton, San Juan
the good the bad the ugly
the good was the location is very well located around all sorts of activities and food. the bad was that hotel was nice, had nice decor, but a little dirty with trash here and there. the ugly is that I had menstrual blood on my sheets, duvet, and pillow case. a woman's long black hair here and there.
Abraham, us2 night trip

See all reviews

The Condado Plaza Hilton, San Juan

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