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1 room, 2 adults

The Condado Plaza Hilton, San Juan

4-star4 stars
999 Ashford AvenueSan Juan00907Puerto Rico, 855-239-9397

4-star beachfront resort with pool bar, near Condado Beach
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Good7.8
Location
Great location
Service
Fantastic service
Cleanliness
Could use a good cleaning
Value for money
Value for money could be better
838See all 838 Hotels.com reviews
From 4,964 reviewsTripAdvisor Traveller Rating

The Condado Plaza Hilton, San Juan

More Info: 855-239-9397

  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 2 Queen Beds, Accessible, Bathtub
  • Standard Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Room, 1 King Bed, View, Oceanfront
  • Suite, 1 King Bed, Oceanfront (Penthouse)
  • Junior Suite, 1 King Bed, Balcony
  • Suite, 1 King Bed, Bay View, Corner
  • Room, 1 King Bed, Balcony, Bay View
  • Room, 1 King Bed, Accessible (Roll-in Shower)
  • Junior Suite, 1 King Bed, Jetted Tub
  • Deluxe Suite, 1 King Bed, Oceanfront
  • Deluxe Room, 2 Queen Beds
  • Room, 2 Queen Beds, View, Oceanfront
  • Room, 2 Queen Beds, Balcony, Bay View
  • Room, 2 Queen Beds, Accessible (Roll-in Shower)
  • Room, 3 Bedrooms, Oceanfront (Penthouse)
  • Family Room, Multiple Beds
  • Standard Room, 2 Queen Beds

What’s around The Condado Plaza Hilton, San Juan

Top spots nearby

Recommended by this property

  • Condado Beach (2-minute walk)
  • Parque La Ventana al Mar (6-minute walk)
  • Conservatory of Music of Puerto Rico (8-minute walk)
  • Sixto Escobar Stadium (9-minute walk)
  • Fort San Jeronimo (9-minute walk)
  • Luis Muñoz Rivera Park (9-minute walk)
  • Third Millennium Park (9-minute walk)
  • Museo de Arte de Puerto Rico (20-minute walk)
  • Museo de Arte Contemporaneo de Puerto Rico (30-minute walk)
  • Castillo San Felipe del Morro (39-minute walk)

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 14 min drive
  • Self parking (surcharge)
  • Valet parking (surcharge)

About The Condado Plaza Hilton, San Juan

Location.
Overlooking the Atlantic Ocean and Condado Lagoon, this beach resort is in San Juan's fashionable Condado district. Plaza del Mercado is 0.9 miles (1.5 kilometers) from the resort. Old San Juan and cruise-ship piers are within 3 miles (4 kilometers). An airport is located nearby.

Hotel Features.
Condado Plaza Hilton features 4 swimming pools, a waterslide, and a swim-up bar. The beach faces a calm-water lagoon. The resort also offers a 24-hour fitness center, spa treatments and massages,19 meeting rooms, and conference space. Dining options include several restaurants, bars and a coffee shop. Free WiFi is available throughout the resort.

Guestrooms.
Guestrooms feature balconies and views of the lagoon, ocean, or city. Flat-screen TVs come with premium channels. Conveniences include refrigerators, coffee/tea makers, in-room safes, and free WiFi. Turndown service is available upon request. Spa-like bathrooms feature contemporary finishes such as Carrera marble, mahogany wood, and brushed nickel accents. All guestrooms are non-smoking.

At a glance

Key facts

Size

  • 572 rooms
  • Arranged over 10 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the resort

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 5 restaurants
  • 6 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
Things to do
  • Bicycle rentals on site
  • Kayaking on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 54000
  • Conference space size (meters) - 5017
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1963
  • Elevator/lift
  • ATM/banking
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Spanish

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Denny's - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open 24 hours. Open daily.

Eight Noodle Bar - This sushi bar specializes in Asian cuisine and serves lunch and dinner. Open daily.

Cafe Caribe - Overlooking the ocean, this family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Aqua Bar and Grill - This poolside restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Recreation

On Site

  • Outdoor tennis court
  • Bicycle rentals on site
  • Kayaking on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

The Condado Plaza Hilton, San Juan’s small print

Also known as

  • Condado
  • Plaza Hilton Condado
  • Condado Plaza Hotel San Juan
  • Conrad San Juan Condado Plaza Hotel San Juan
  • San Juan Conrad
  • Condado Plaza Hilton Resort San Juan
  • Condado Plaza Hilton Resort
  • Condado Hilton
  • Condado Hilton Plaza
  • Condado Plaza
  • Condado Plaza Hilton
  • Condado Plaza Hilton Hotel
  • Condado Plaza Hilton Hotel San Juan
  • Condado Plaza Hilton San Juan
  • Plaza Condado Hilton

Policies

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 38.15 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness center access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room safe
  • In-room coffee
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Early check-in can be arranged for an extra charge of USD 60.00 (subject to availability)

Late check-out can be arranged for an extra charge of USD 75

Self parking costs USD 22.30 per night with in/out privileges

Valet parking costs USD 33.45 per night with in/out privileges

Breakfast costs between USD 7 and USD 24 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.8 From 838 reviews

The Condado Plaza Hilton, San Juan
Very Good8.0
It was a good hotel but not great. I'd stay again if the price was right. It had a very good location and the pools and beach access were the best features. The Pikayo restaurant was incredible. However, Wifi doesn't work almost anywhere in the building-I tried several areas and asked front desk for help. They don't have room service available and the TVs were outdated. Most of the staff were helpful and pleasant but a few did seem put off to be at work in hospitality. Some of that shouldn't matter if you are out and about but for the price, some of it could matter depending on the traveler.
A Traveler, us4 night trip
The Condado Plaza Hilton, San Juan
Good6.0
TLC needed.
Hotel needs some TLC. Cups in pool grounds not kept up.
Diana, usFamily trip

See all reviews

The Condado Plaza Hilton, San Juan

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