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DoubleTree by Hilton San Juan

4-star San Juan hotel with full-service spa, connected to a shopping center

  • Free WiFi
From
$134

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105 Avenida de Diego, San Juan, 00914, Puerto Rico
8.8.Fabulous.
  • When we arrived to our room there was a mask laying on the floor. The pillow covers had a…

    Oct 9, 2021

  • Good

    Oct 9, 2021

See all 758 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Shopping
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 184 guestrooms
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool

For families

  • Free cribs/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Microwave
  • Refrigerator
  • Private bathroom

What’s around

  • In a national park
  • Playa Ocean Park - 5 min walk
  • Museo de Arte de Puerto Rico - 5 min walk
  • Casa Dra. Concha Meléndez Ramírez - 5 min walk
  • San Jorge Children's Hospital - 8 min walk
  • Centro Europa - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe 1 King Bed Balcony
  • Deluxe 1 King Garden View
  • Standard Room
  • Standard 1 Queen Bed
  • Deluxe Room, Multiple Beds, Balcony
  • Deluxe Room, Multiple Beds, Garden View
  • Room 1 King Bed, Corner
  • Room, 1 King Bed Accessible
  • Room, 1 King Bed, Non Smoking

What’s around

Landmarks

  • In a national park
  • Playa Ocean Park - 5 min walk
  • Museo de Arte de Puerto Rico - 5 min walk
  • Casa Dra. Concha Meléndez Ramírez - 5 min walk
  • San Jorge Children's Hospital - 8 min walk
  • Centro Europa - 9 min walk
  • Plaza Antonia Quinones - 10 min walk
  • Plaza del Mercado - 10 min walk
  • Centro de Bellas Artes Luis A. Ferre - 12 min walk
  • Pavia Santurce Hospital - 12 min walk
  • Atlantic Beach - 13 min walk

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 9 min drive
  • Sacred Heart Station - 27 min walk
  • Free beach shuttle
map
See on map
105 Avenida de Diego, San Juan, 00914, Puerto Rico

At a glance

Hotel size

  • This hotel has 184 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 17 per day; includes in/out privileges)
  • Onsite valet parking (USD 20 per day)
  • Wheelchair-accessible parking on site
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafés
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Free bicycles on site
  • Ecotours on site
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 7000
  • Conference space size (meters) - 650
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • Flat-screen TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Cloud Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Cafe Pierre - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Starbucks Coffee - Overlooking the garden, this coffee shop specializes in pizza and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Silk - Overlooking the garden, this restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Recreation

On Site

  • Spa tub
  • Free bicycles on site
  • Ecotours on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • Resort fee: 20 percent of room rate
  • Resort fee inclusions:
    • Pool access
    • Beach loungers
    • Beach towels
    • Business center/computer access
    • Internet access (may be limited)
    • Additional inclusions

Optional extras

  • Breakfast costs between USD 3.00 and USD 17.95 per person (approximately)

Children and extra bedsPay at property

  • In-room babysitting is available for an extra charge

ParkingPay at property

  • Self parking costs USD 17 per day with in/out privileges
  • Valet parking costs USD 20 per day

Pool, spa, and gym (if applicable)Pay at property

  • Pool open 24-hours
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

Also known as

  • Doubletree Hilton Hotel San Juan
  • Doubletree By Hilton Juan Juan
  • DoubleTree by Hilton San Juan Hotel
  • DoubleTree by Hilton San Juan San Juan
  • DoubleTree by Hilton San Juan Hotel San Juan
  • Doubletree Hilton San Juan
  • Doubletree San Juan
  • Hilton Doubletree San Juan
  • San Juan Doubletree
  • San Juan Doubletree Hilton
  • Doubletree By Hilton San Juan Hotel San Juan
  • Hotel Pierre Puerto Rico
  • DoubleTree Hilton San Juan Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, DoubleTree by Hilton San Juan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 17 per day. Valet parking costs USD 20 per day.
  • Yes, there's an outdoor pool and a children's pool. Guests have 24-hour pool access.
  • Sorry, pets aren't allowed.
  • You can check in from 4 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. Nearby restaurants include Cafe Marquesa (3-min walk), Nonna Cucina Rustica (4-min walk), and Kamoli Kafe Butik (4-min walk).
  • No, this hotel doesn't have a casino, but Casino del Mar at La Concha Resort (18-min walk) and Sheraton Casino (8-min drive) are both nearby.
  • Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes ecotours. Indulge in a treatment at the spa and soothe your senses in the spa tub. DoubleTree by Hilton San Juan also has 2 bars, an outdoor pool, and a 24-hour health club, as well as a picnic area and a garden.
8.8.Fabulous.
  • 8.0.Very Good

    Nice clean hotel in PR

    Clean facility, friendly staff, I would stay here again

    Monica, 3 night trip with friends, Oct 1, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Old and noisy

    The hotel needs remodeling, we couldn’t sleep after 6 am because of the noise upstairs.

    RANDOR, 3 night business trip, Sep 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent location

    Location is close to the airport, old San Juan, bars and restaurants. Great amenities such as transportation to the beach and access to beach club. The rooms were comfortable and very clean. I highly recommend this hotel.

    5 night family trip, Sep 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The location is wonderful! The service is exactly what I expect from doubletree’s, AMAZING!

    Silvia, 4 night family trip, Sep 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Loved this hotel. Must stay

    Amazing stay. The bed was comfy, the shower was huge, the room was large everything was updated. The gym was perfect for my morning workout. They give you a ride to the beach along with towels, umbrella, and chairs. The drinks are everything and they give a lot of food for your money and it tastes great. I loved it. The staff was super friendly and give you any info you need. I'm definitely going to stay here again.

    Aliya, 4 night trip, Sep 15, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Average

    Location is good and convenient! Parking at adjacent property! Service and cleanliness was just okay not great!

    Jayesh, 1 night business trip, Sep 10, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Service was average, pool was closed. País very expensive parking at the hotel

    Naileth, 2 night family trip, Sep 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We had an amazing time!

    Courtney, 2 night trip, Sep 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Me and my friends had an amazing stay!

    Talibah, 4 night trip with friends, Sep 1, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Rooms are very small, as are the pool and fitness center- location is good- housekeeping service was not very good

    5 night trip with friends, Aug 26, 2021

    Verified Hotels.com guest review

See all 758 reviews