Skip to main content

Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort

Choose dates to view prices

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers
At Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be within a 15-minute drive of Puerto Morelos Beach. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, body wraps, and facials. Serving Mexican cuisine, K’UHUL is one of 3 restaurants and 2 bars/lounges. Other highlights at this luxurious property include a marina, a rooftop terrace, and a beach bar. Fellow travelers love the helpful staff.
VIP Access
$412 nightly
The total price is $502
Jun 1 - Jun 2
Total with taxes and fees

Popular amenities

  • Free parking
  • Free WiFi

Why we love this property

Beach bliss
Sail, windsurf, or snorkel at this all-inclusive beachfront retreat. Beach yoga and massages await, with free cabanas on pristine white sand.
Work and play paradise
Conduct business in the conference space, then unwind with a beachside massage. A hot tub, sauna, and tennis court await after meetings at this waterfront gem.
Relaxing spa sanctuary
The waterfront spa provides treatments, massages, and outdoor services. A sauna, hot tub, and steam room await. Beach yoga completes this wellness haven.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Chairman Two bedroom suite Ocean Front  Infinity & Private Pool Outdoor shower

Premium bedding, down comforters, pillowtop beds, free minibar

Chairman Two bedroom suite Ocean Front  Infinity & Private Pool Outdoor shower

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Chairman One bedroom Luxury Suite Ocean Front Private Pool & Outdoor shower

Premium bedding, down comforters, pillowtop beds, free minibar

Chairman One bedroom Luxury Suite Ocean Front Private Pool & Outdoor shower

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite Ocean Front King

Premium bedding, down comforters, pillowtop beds, free minibar

Master Suite Ocean Front King

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite Ocean Front Private Pool King

Premium bedding, down comforters, pillowtop beds, free minibar

Master Suite Ocean Front Private Pool King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite Ocean Front Private Pool King Diamond Club

Premium bedding, down comforters, pillowtop beds, free minibar

Master Suite Ocean Front Private Pool King Diamond Club

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite Ocean Front Two Bedroom Private Pool Diamond Club

Premium bedding, down comforters, pillowtop beds, free minibar

Presidential Suite Ocean Front Two Bedroom Private Pool Diamond Club

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Master Presidential Suite Ocean Front Private Pool Two bedroom Diamond Club

Premium bedding, down comforters, pillowtop beds, free minibar

Master Presidential Suite Ocean Front Private Pool Two bedroom Diamond Club

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Master Suite Ocean Front Two Queen

Premium bedding, down comforters, pillowtop beds, free minibar

Master Suite Ocean Front Two Queen

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Master Suite Ocean Front Private Pool Two Queen

Premium bedding, down comforters, pillowtop beds, free minibar

Master Suite Ocean Front Private Pool Two Queen

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Master Suite Ocean Front Two bedroom Diamond Club

Premium bedding, down comforters, pillowtop beds, free minibar

Master Suite Ocean Front Two bedroom Diamond Club

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Luxury Suite Ocean Front King with Private Pool & Outdoor Shower Diamond Club

Premium bedding, down comforters, pillowtop beds, free minibar

Luxury Suite Ocean Front King with Private Pool & Outdoor Shower Diamond Club

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Luxury Suite Ocean Front Private Pool & outdoor shower Diamond Club

Master Luxury Suite Ocean Front Private Pool & outdoor shower Diamond Club | Premium bedding, down comforters, pillowtop beds, free minibar

Master Luxury Suite Ocean Front Private Pool & outdoor shower Diamond Club

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Chairman Two Bedroom Ocean front Suite Four Terraces Private Outdoor Shower

Premium bedding, down comforters, pillowtop beds, free minibar

Chairman Two Bedroom Ocean front Suite Four Terraces Private Outdoor Shower

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Chairman Three Bedroom Suite Ocean Front Infinity Private Pool Outdoor Shower

Premium bedding, down comforters, pillowtop beds, free minibar

Chairman Three Bedroom Suite Ocean Front Infinity Private Pool Outdoor Shower

  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds
  • Free WiFi

Similar properties

Front of property
Excellence Riviera Cancun - Adults Only All Inclusive
Puerto Morelos
  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.4 out of 10, Exceptional, 2,262 reviews
$364 nightly
The price is $444
Jun 3 - Jun 4
Total with taxes and fees
Excellence Riviera Cancun - Adults Only All Inclusive
Compare similar properties
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Carretera Chetumal-Cancun Km 328, Puerto Morelos, QROO, 77580

What's nearby

  • Arrecife de Puerto Morelos National Park - 10 min walk - 0.8 km
  • Puerto Morelos Beach - 16 min drive - 11.6 km
  • Moon Palace Golf Club - 18 min drive - 16.9 km
  • Ojo de Agua Beach - 21 min drive - 15.1 km
  • Puerto Morelos Town Square - 22 min drive - 15.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive
  • Cozumel Intl. Airport (CZM) - 28.2 miles/45.5 km

Restaurants

  • ‪Le Chique - ‬8 min drive
  • ‪Siena Restaurant - ‬8 min drive
  • ‪Preferred Club Bar - ‬8 min drive
  • ‪Lobby Bar - ‬8 min walk
  • ‪Restaurante Zócalo - ‬8 min drive

About this property

Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort

  • At Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be within a 15-minute drive of Puerto Morelos Beach. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, body wraps, and facials. Serving Mexican cuisine, K’UHUL is one of 3 restaurants and 2 bars/lounges. Other highlights at this luxurious property include a marina, a rooftop terrace, and a beach bar. Fellow travelers love the helpful staff.

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All à la carte meals, snacks, and beverages included
    • Room service during certain hours
    • In-room minibar (all beverages included)
    • In-room liquor dispensers

Activities and facilities/equipment

  • All onsite activities and use of facilities and equipment are included.

Land activities

    • Fitness facilities
    • Tennis

Lessons/classes/games

  • Cooking

At a glance

DONE

Hotel size

    • 90 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Beach bar
  • Private dining
  • Room service (limited hours)

What to do

  • On the beach
  • Beach yoga
  • Winery release events
  • Shopping
  • Golfing nearby
  • Boat tours nearby

Working away

  • Conference space (1400 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2001
  • Rooftop terrace
  • Garden
  • Library
  • Health club
  • 2 outdoor pools
  • Art gallery on site
  • Spa services
  • Marina
  • Massage/treatment rooms
  • Wine tasting room
  • Double-glazed windows

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Furnished balcony/patio
  • Separate sitting area

Freshen up

  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free international calls

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Dining

K’UHUL - This restaurant specializes in Mexican cuisine.
JOYA - This restaurant specializes in local and international cuisine. Open daily.
CÔTÉ À COSTA - This restaurant specializes in Mediterranean cuisine. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Zoetry Paraiso de la Bonita Riviera Maya Puerto Morelos

Zoetry Paraiso Bonita Riviera Maya All Inclusive Puerto Morelos

Zoetry Paraiso Bonita Riviera Maya All Inclusive

Zoetry Paraiso Bonita Riviera Maya Puerto Morelos

Zoetry Paraiso Bonita Riviera Maya

Zoetry Paraiso Bonita Riviera

Zoetry Paraiso de la Bonita Riviera Maya

Zoetry Paraiso de la Bonita Riviera Maya All Inclusive

Paraiso de la Bonita a Luxury Collection Resort Riviera Maya

Zoetry Paraiso de la Bonita Riviera Maya Optional All Inclusive

Frequently asked questions

Does Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort offer free cancellation for a full refund?

Yes, Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort?

Yes, there are 2 outdoor pools.

Are pets allowed at Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort and nearby?

Have fun during the warmer months with activities such as beach yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the all-inclusive property's other amenities, which include 2 bars and a health club. Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort also has spa services and a garden.

Are there restaurants at or near Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort?

Yes, there are 3 onsite restaurants, featuring Mexican cuisine.

Does Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort like?

Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort is located on the waterfront. Popular attractions include Moon Palace Golf Club, which is 19 minutes away by car.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The spa offered a great experience with exceptional services, including massages, and a tranquil ambiance. (13 reviews)
  • The pool service was excellent, with attentive staff, great drinks, and comfortable poolside amenities. (12 reviews)
  • The all-inclusive experience offered exquisite made-to-order gourmet dishes, exceptional food and drinks, and attentive service. (7 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Food
Service staff
Room
Beach
Restaurant
Room service
Spa
Water
Ocean
Trip

Reviews

Verified

10/10 Exceptional

Very clean resort, staff was wonderful, food was delicious, environment was serene and relaxing. Truly felt like paradise!
Sarah Gigantino, 3-night trip
Verified

10/10 Exceptional

The suite we were given was beautiful, the staff very friendly and accomodating and the food at the restaurants was beyond my expectations.
richard, 4-night trip
Verified

10/10 Exceptional

Yes, had an amazing stay! The staff were all wonderful and kind. Made the trip even more memorable.
Megan, 3-night trip
Verified

10/10 Exceptional

The room sizes are amazing. You get tons of space with 4 key areas, a living room, a bedroom, a massive bathroom and a generous outdoor patio space. All rooms come with an ocean view which makes selection much easier. We opted for the plunge pool which offers a perfect private option for relaxation in the room itself. There's 2 massive TVs as well which makes some of the downtime in bed a little more fun. The bathrooms are exceptional. Amazing rainfall shower, huge soaker tub, double sink.
Andre, 3-night trip
Verified

8/10 Very good

The staff here is excellent. If you are looking for a relaxing vacation this is the place.
Special coffee dessert
Walking to the room
Poolside
View from the outdoor restaurant
Alicia, 5-night trip
Verified

10/10 Exceptional

Our stay here was truly amazing and relaxing! The resort is absolutely beautiful and we very much enjoyed the authentic decor and cuisine. We can not say more wonderful things about every single staff, especially the butlers! They were extremely accommodating to our every need and want! We can not wait to return!
Heather, 6-night trip
Verified

10/10 Exceptional

Customer service from the staff was a 10/10 we felt like VIP the entire stay!
Maningbe, 4-night trip
Verified

10/10 Exceptional

Excellent trip overall. Beautiful resort. Amazing food. Extremely friendly staff. We have been to Mexico about 5-6 times in the last few years, and this is the best resort we've been to yet. Would be delighted to return.
Christopher, 6-night trip
Verified

10/10 Exceptional

Great resort, AMAZING staff, and excellent food & drinks. Unsung heroes who made our trip extra special, Eduardo Iran Jarib Mauricio Eugenio Cath Ricardo Miguel Yeni Enrique Salvador Alexis Thank you all! We can’t wait to be back 😊
Milos, 9-night trip
Verified

10/10 Exceptional

Everything was perfect! I will refer this place to all my friends. The staff was incredibly friendly and the food was amazing. Can’t wait to go back.
Kristen, 5-night trip
Verified

10/10 Exceptional

The BEST RELAXING EVER! I was warmly greeted upon entering, shown the property and was waited on hand and foot. Enrique Levya, Norma, who took great care of me. Made sure I was well accommodated. Yessenia that gave my the BEST MASSAGE OF MY LIFE. The grounds of the property that is curated for relaxation and peace. What a wonderful job all team and staff did. Will definitely be back!
Renee, 3-night trip
Verified

10/10 Exceptional

Wonderful luxurious stay! Food quality was amazing and staff were so kind! WARNING; be prepared for lots of wild life!!!
Cassandra, 4-night trip
Verified

10/10 Exceptional

The customer service for this hotel was more than perfect. They took every opportunity to make sure our honeymoon stay was perfect and memorable. The food is amazing and the vibes of the hotel was perfect for a relaxing honeymoon. Ricardo and his coffee art and making was amazing and delightful to start the day with. Mario and Enrique were excellent in signing us up for activities and attending to our needs during our stay. Would definitely recommend staying at this hotel in the future.
Sam, 8-night trip
Verified

10/10 Exceptional

We had such a great stay from February 2nd to February 8th. Our room was spotless and exactly as pictured. Spacious, beautiful, and with amazing views. The bed was incredibly comfortable, and housekeeping kept everything immaculate each day. Our butler, Fernando, and the GM, Cesar, were truly exceptional. They checked in on us regularly and made sure we felt taken care of the entire time. The level of service really stood out. The resort is peaceful and leans toward a quieter, more mature crowd, which made it perfect for our honeymoon. We loved the calm, relaxing atmosphere. The beach access is just steps away, which was such a bonus. We did have a brief issue with lukewarm water in our room, but it was resolved immediately. The team even offered us a Bali bed and champagne as a courtesy, which was such a thoughtful gesture. The food and overall service were wonderful. The only minor downside was the cooler weather during our stay, which of course had nothing to do with the resort. If you’re looking for a quiet, relaxing getaway with attentive service, we would absolutely recommend staying here.
Macy, 6-night trip
Verified

10/10 Exceptional

The staff really made us feel like family and went out of their way to make sure that our stay was amazing! The food was the best food I've ever had at an all inclusive! No buffet and everything à la carte. The property is beautiful and tranquil and there is a lot of beautiful wildlife around that made you feel even more immersed in nature. The room was huge and beautiful and there was a wonderful ocean view. The only room for improvement is in the road leading to the hotel that had a lot of pot holes. However, even with that I am counting down the days to when I can go again! Amazing experience truly!
Kaila, 4-night trip
Verified

10/10 Exceptional

We had such a wonderful stay at this resort and can’t say enough good things about the experience. From the moment we arrived, every single staff member was incredibly friendly and kind. There is a genuine feeling of care here. It truly feels like the staff are happy to be there, and that attention to detail shows in every part of the resort. Our room was elegant, simple, and thoughtfully designed, and having a private mini pool area made it feel extra special and relaxing. The food was excellent. Fresh juices, smoothies, and avocado toast at breakfast were a highlight for me as someone who eats healthy, though there were plenty of great options for everyone. The tacos were a standout for our other meals. We also had butler service during our stay, and Catherine and Enrique were absolutely fantastic. They went above and beyond to make sure we were comfortable and had everything we needed, and they truly elevated our entire experience. We would absolutely return and highly recommend it to anyone looking for a beautiful, peaceful, and well-cared-for getaway.
Nicola, 6-night trip
Verified

6/10 Good

The staff was kind and the hotel room was very comfortable. Unfortunately the advertisement as per hotels.com of 2 pools, beach service and a functional spa were false. There was one pool with the other under construction, no full spa experience and no beach service. The beach was small but there were areas on the lush property that if promoted, the guests could have experienced this. More construction of other bar areas was also being done during the day. The property perhaps should have stayed closed while these modifications and improvements were being made. We had a three night stay, but after the first night we left for another resort.
Marjan, 3-night trip
Verified

10/10 Exceptional

Returning to Paraiso De La Bonita for our second visit felt like stepping into a beloved dream once more. Led by Séniors Eduardo and Brendon, the lineup of personnel at our arrival was like a family welcoming us back, instantly creating a warm feeling. Our luxurious two-bedroom suite, just steps from the beach, was a serene oasis adorned with exquisite decor and breathtaking ocean views. While maintenance issues required attention, they did not detract from the overall experience. The immaculate shoreline, free from sargassum, provided the perfect backdrop for relaxation, allowing us to unwind and embrace the beauty around us. Dining at the resort was again a culinary journey that delighted our senses. Each meal was a masterpiece, with Sénior Eduardo ensuring our dining experiences remained extraordinary. The flavors burst with freshness and creativity, showcasing local ingredients that danced on our palates. Our dedicated butlers, Norma and Rodrigo, pampered us with genuine care, making us feel like cherished friends. A highlight was the soothing spa massage treatment, offering a rejuvenating experience that left us feeling revitalized. With skilled therapists and a tranquil ambiance, it was a blissful escape we eagerly anticipated. General Manager Cesar’s commitment to hospitality shone brightly throughout our stay, ensuring every detail enhanced our experience. As we departed, our hearts brimmed with gratitude, already dreaming of our next return to this paradise.
Yanic, 5-night trip
Verified

10/10 Exceptional

We had an absolutely wonderful stay. This resort is truly in a league with properties like Nizuc — not just in beauty, but in the entire guest experience. From the moment we arrived, we were greeted with warmth and genuine hospitality. The staff here is exceptional: incredibly kind, attentive, and thoughtful. Every interaction felt personal and sincere, and we never once felt like just another guest. The property itself is stunning — beautifully maintained, peaceful, and designed for true relaxation. The atmosphere is luxurious yet understated, with an emphasis on comfort and calm. Our room was immaculate and elegant, with those little details that make you feel truly cared for. The food and drinks were excellent, with plenty of variety and very high quality. We especially appreciated how the staff remembered our preferences and always went above and beyond. This is the type of resort where you can exhale — where you feel taken care of, respected, and welcomed. If you’re looking for a place that blends luxury with soul, this is it. We will absolutely be returning.
Nadija, 5-night trip
Verified

10/10 Exceptional

My stay was phenomenal. From my arrival to my checkout, everyone was so attentive and kind. The entire experience was personalized, with almost all staff calling me by name when they saw me. Daniel, Rene, and Alejandro offered exceptional customer service, ensuring I had everything I needed during my stay. The culture at the resort was inviting, personable, positive, and calming. Staying at the resort felt like an authentic experience of Mexican culture. The people, food, and environment made my stay feel like I was with family. I dined at all restaurants on the property and the food was fresh and flavorful consistently, while the service was outstanding. Spa services and activities were plentiful and enjoyable, with something for different personality types. I was a solo traveler and felt safe on the property. Cesar, the GM, even took time to introduce himself and make himself accessible. I look forward to adding this destination as an annual solo getaway!
Tania, 2-night trip
Verified

10/10 Exceptional

A Hidden Paradise at Paraiso De la Bonita 🌴✨From the moment we arrived at Paraiso De la Bonita, we knew we had discovered a hidden paradise. The warm welcome from Maria and Brandon at reception felt like a hug, instantly wrapping us in the magic of this serene resort. The luxurious spacious Hacienda style suites, just steps away from the beach, offered an oasis of comfort and elegance. Each morning, we were greeted by thoughtful housekeeping staff, and the tranquil atmosphere, surrounded by lush surroundings, created the perfect backdrop for relaxation. The boutique luxury resort beautifully showcases Mexican culture with a delightful mix of old and new designs, adding visual interest and comfort. While some areas are a work in progress, this only enhances the charm of the property. Dining was thoughtfully curated and exceptionally tasteful, with Eduardo M. ensuring we dined like royalty and Ritchie’s cappuccinos starting our mornings perfectly. Every member of the resort truly cares, providing top-notch service. Our butlers—Norma, Cath, Rodrigo, Vanz, and Enrique—pampered us like family. Eduardo Q. made us feel like the only guests, and Karen, the concierge, was always thoughtful with recommendations. Sofia, the star parrot, brought smiles with her greetings. General Manager Cesar embodies hospitality, treating us like family. In every corner of Paraiso De la Bonita, we found warmth, beauty, and unparalleled service. We cannot wait to return to this enchanting paradise!🌺❤️
Yanic, 8-night trip
Verified

10/10 Exceptional

This is a resort you visit for total relaxation. No crazy out of control parties, no crazy drunk and loud tourists. It’s total relaxation!! The staff is the best…bartender Luis(Wicha)and Alberto(El Senor) are the best. Bar server Candido(Candi) is so attentive at the pool. And night bar manager,Gregoria(El Jefe) is the nicest and most attentive manager!! The GM Ceasar(Guapo) gives every guest his personal number and he responds within 1 minute when you “What’s App” him. Go see for yourself and seek out these guys, they will give you the best vacation experience. Also, the food is so good and fresh. Order the “tiger shrimp”, it’s as good as a lobster plate. Oh and try the “potato soup” for dinner appetizer…out of this world. And always order the desert cuz it’s so delicious everytime. The wife and I never left the resort for the 3 nights we stayed there. Will go back every year! Beautiful resort and people and service! 🙏🇲🇽 Malibu Tomas
Talmadge, 3-night trip
Verified

10/10 Exceptional

We had a great time! From check in to departure, the staff was extremely courteous and helpful. The rooms are large and well-appointed with a comfortable bed and a huge bathroom. All rooms are ocean facing, and we also had large balconies. We spent most of the time at the main pool. Breakfast: there is an extensive ala carte menu with tacos that are prepared to order. There is a small buffet with fruit etc. for breakfast, This restaurant also serves Mexican food for lunch and dinner. The Mediterranean restaurant is open for dinner, with a mix of Italian and French dishes. There is also a Latin themed outdoor restaurant near the pool. The food was always delicious and well presented. While the menus are extensive, I can see that one may run out of new dishes if staying for more than 5-7 days. The property itself is clean and situated within natural surroundings with numerous birds and coati families! As expected, there is Sargassum weeds in the sea. The narrow beach is cleared of weeds several times a day, but this is not a resort where one would spend a lot of time on the beach. We found the service to be exceptional. A big thanks to our butlers Cath and Enrique, as well as Jesus and Jose who served us at the pool. However, every staff member was very helpful and quickly resolved the minor issues we encountered. Don't be discouraged by the potholes in the road to the resort; a slice of heaven exists beyond the gate!
Paresh, 5-night trip
Verified

10/10 Exceptional

Incredible Babymoon with amazing service & a beautiful resort My wife and I stayed at Paraiso de la Bonita for our babymoon and had an amazing experience. The staff and management went above and beyond from the moment we arrived, even getting Heineken Zero for my pregnant wife so she could enjoy a non-alcoholic beer. Service throughout the resort was warm, attentive, and genuinely caring. The food was excellent, especially dinner and the breakfast spread was the best we’ve seen at an all-inclusive, with fresh juices, pastries, a full menu, and breakfast tacos made right in the dining room. The bartenders were fun and creative (big shout-out to Luis), and Raul in the restaurant made every dinner feel special. They also remembered my wife’s uncommon allergies by day three and always double-checked her meals. Our plunge pool suite was beautiful, peaceful, and spotless, with a spa-like rain shower and a private pool big enough for both of us to relax comfortably. Room service was great, and a couple of days we didn’t even want to leave the suite. Like most of Cancun in the fall, the beach has seaweed, but the resort is designed so well that from the pool and rooms you only see the turquoise water. While the saltwater pool was under construction, everything else more than made up for it. If you want a quiet, adults-only, upscale all-inclusive with fantastic service, great food, and beautiful suites, this is the place. We will absolutely be back.
jamal, 7-night trip
Verified

10/10 Exceptional

My vacation was a 10/10, from start to finish. Starting with the service, the staff members, the beauty and cleanliness of the resort and rooms. Service: we were met with the most wonderful staff members. Cesar, the general manager took the time to see us and message us on multiple occasions throughout our stay to ensure everything was okay and our expectations were being met. - they exceeded our expectations. Brandon and Luis at the front desk were amazing and helpfully. Our butler service by Enrique, Alex, and Mario were absolutely pleasant. Anything we needed, they were available at our fingertips. Ivan, the manager of one of the restaurants on site was also so delightful and also took the time to make sure our needs were being met. Ricardo, Luis, Jonathan, were also some of the staff members that made our stay so memorable. There were so much other staff members that made it memorable that I was unable to catch the names of but every one we came across was amazing. This was truly a luxurious experience and the resort, the massage, the restaurants were all so amazing, we enjoyed the food at the Joya Restaurant the most but all the restaurants plus the piano bar were exceptional. The pool side bar was also amazing! Honestly I could go on and on about how great this place was. I honestly cannot wait to go back!
Zulaikah, 5-night trip