Hyatt Zilara Riviera Maya Adults Only All Inclusive

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At Hyatt Zilara Riviera Maya Adults Only All Inclusive, you can hit the beach to retreat to a cabana or practice yoga, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Capri Grille, one of 4 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious property include 4 bars/lounges, a poolside bar, and a fitness center. The pool and helpful staff get great marks from fellow travelers.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free parking
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 4 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Free use of bicycles
  • Free beach club on site
  • Beach cabanas
  • Beach towels
  • Hot tub
  • Pool bar

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
$283 nightly
The total price is $345
Sep 21 - Sep 22
Total with taxes and fees

Why we love this property

Paradise on the beach
Bask in white sand luxury at this all-inclusive waterfront hotel. Beach yoga and a free beach club await, complete with cabanas and towels.
Work hard, play harder
Business travelers thrive with meeting rooms and desk spaces. After hours, indulge in spa treatments, hit the beach club, or unwind at four stylish bars.
Waterfront spa escape
The full-service spa offers aromatherapy, massages, and body treatments in couples rooms. A sauna, hot tub, and beach yoga complete this waterfront haven.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Junior Suite Tropical View Double

A hotel room with two beds, a balcony, a sofa, and a TV.

Junior Suite Tropical View Double

8.0 out of 10
Very good
(8 reviews)
  • Garden view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Tropical View King

A modern hotel room with a large bed, bedside table, and a flat-screen TV.

Junior Suite Tropical View King

9.2 out of 10
Wonderful
(18 reviews)
  • Garden view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Level Junior Suite Tropical View Swim Out King

A resort with a pool, palm trees, and multiple balconies.

Club Level Junior Suite Tropical View Swim Out King

9.6 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Level Master Suite Ocean Front King

A large bed with white linens, a ceiling fan, a macrame wall hanging, a nightstand with a vase of flowers, and a view of palm trees through a large window.

Club Level Master Suite Ocean Front King

  • Sea view
  • 1033 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Level Junior Suite Ocean Front Double

A hotel room with two beds, a balcony with a view, a ceiling fan, and a small table with chairs.

Club Level Junior Suite Ocean Front Double

  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Level Junior Suite Ocean Front King

A hotel room with a large bed, a ceiling fan, a round table with chairs, and a view of the outside.

Club Level Junior Suite Ocean Front King

  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Level Junior Suite Ocean Front Private Pool King

A poolside area with a lounge chair, a man and a woman by the pool, and thatched umbrellas in the background.

Club Level Junior Suite Ocean Front Private Pool King

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Level Junior Suite Pool View Swim Out King

A modern hotel room with a large bed, bedside table, and a flat-screen TV.

Club Level Junior Suite Pool View Swim Out King

8.6 out of 10
Excellent
(11 reviews)
  • Resort view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View King

Premium bedding, down comforters, minibar (free items), in-room safe

Junior Suite Ocean View King

9.6 out of 10
Exceptional
(16 reviews)
  • Ocean view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Level Junior Suite Ocean Front Swim Out King

A poolside area with two lounge chairs, a small table, and a potted plant.

Club Level Junior Suite Ocean Front Swim Out King

  • Ocean view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Level Presidential Suite King

A hotel room with a large bed, a ceiling fan, a wooden headboard, a macrame wall hanging, a nightstand with a vase of flowers, and a view of palm trees through a sliding glass door.

Club Level Presidential Suite King

  • Garden view
  • 1582 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
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  • Pool
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  • Free parking
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9.6 out of 10, Exceptional, 1,529 reviews
$329 nightly
The price is $402
Sep 21 - Sep 22
Total with taxes and fees
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About the neighborhood

Map
Carretera Federal 387 Chetmal Cancun, Km 299, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 7 min drive - 3.9 km
  • Tres Rios Ecopark - 9 min drive - 4.5 km
  • Gran Coyote Golf - 12 min drive - 7.7 km
  • Playa Paraiso Golf Course - 12 min drive - 13.4 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 13 min drive - 13.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive
  • Tulum Intl. Airport (TQO) - 110 min drive
  • Cozumel Intl. Airport (CZM) - 14 miles/22.5 km

Restaurants

  • ‪Festival - ‬7 min drive
  • ‪Seafood - ‬9 min drive
  • ‪Beach Bar - ‬9 min drive
  • ‪Black & White - ‬8 min drive
  • ‪steak house - ‬9 min drive

About this property

Hyatt Zilara Riviera Maya Adults Only All Inclusive

  • At Hyatt Zilara Riviera Maya Adults Only All Inclusive, you can hit the beach to retreat to a cabana or practice yoga, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Capri Grille, one of 4 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious property include 4 bars/lounges, a poolside bar, and a fitness center. The pool and helpful staff get great marks from fellow travelers.

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)

Activities and facilities/equipment

  • All land activities and use of recreational facilities and equipment are included.

Land activities

  • Fitness facilities

Lessons/classes/games

    • Aerobics
    • Bartending
    • Language
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Onsite live performances

At a glance

Hotel size

    • 291 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free secured, uncovered onsite self parking
    • Free secured, uncovered onsite valet parking
    • Limited self and valet parking on site

Other information

    • Designated smoking areas (fines apply)
    • Caters to adults only

Property amenities

Food and drink

  • 4 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Water dispenser

What to do

  • On the beach
  • Free beach club
  • Beach yoga
  • Fitness classes
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Shopping
  • Pool table
  • Table tennis
  • Access to nearby outdoor pool
  • Free use of nearby fitness center

Working away

  • 2 meeting rooms
  • Conference space (6747 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free bicycle rentals
  • Pool cabanas (surcharge)
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 2003
  • ATM/banking
  • Garden
  • Terrace
  • Communal living room
  • Fitness center
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 54
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 29
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed captioned TV
  • Well-lit path to entrance
  • Smooth flooring in public areas
  • Smooth flooring in room

Room amenities

Be entertained

  • 52-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Capri Grille - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Tempest - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
El Comedor - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Lola Restaurant - This theme restaurant specializes in Latin American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Property Registration Number 008-007-003241/2025

Also known as

Hyatt Zilara Riviera Maya

Secrets Capri Riviera Cancun

Secrets Capri Riviera Cancun Optional All Inclusive

Secrets Capri Riviera Cancun All Inclusive Adults Only

Frequently asked questions

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive offer free cancellation for a full refund?

Yes, Hyatt Zilara Riviera Maya Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 7:00 PM.

Are pets allowed at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, there's free self and valet parking. Parking spots may be limited.

What are the check-in and check-out times at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in is available.

Is there an onsite casino at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.

What is there to do at Hyatt Zilara Riviera Maya Adults Only All Inclusive and nearby?

Have fun with onsite activities like beach yoga and cycling. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hyatt Zilara Riviera Maya Adults Only All Inclusive also has 4 bars, an outdoor pool, and a fitness center, as well as beach cabanas, a garden, and access to a nearby outdoor pool.

Are there restaurants at or near Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, there are 4 onsite restaurants, featuring Italian cuisine.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hyatt Zilara Riviera Maya Adults Only All Inclusive like?

Hyatt Zilara Riviera Maya Adults Only All Inclusive is located on the waterfront in Riviera Maya. Popular attractions include Maroma Beach, which is 20 minutes away by car.

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Reviews

Hyatt Zilara Riviera Maya Adults Only All Inclusive Reviews

8.8

Excellent

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Food options were generally good, with some restaurants receiving high praise, especially the Italian restaurant and breakfast buffet. (143 reviews)
  • The beach was beautiful, clean, and relaxing with plenty of available sun beds and excellent service. (76 reviews)
  • The pool area was clean, well-maintained, and offered various options for relaxation and activity. (70 reviews)
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Popular mentions

Service staff
Food
Room
Beach
Drinks
Restaurant
Entertainment
Buffets
Recreation
Spa

Reviews

Verified review

10/10 Exceptional

Beautiful, the food was delicious, and pool clean!!
Verified review

10/10 Exceptional

The resort was amazing with a lot of good food and drinks. Everyone was so helpful and friendly will definitely be going back
Verified review

10/10 Exceptional

Clean room, friendly staff, nice beach, good entertainment, good food
Verified review

10/10 Exceptional

Very chill and relaxed environment . The staff was great . Even though the seaweed was bad during, our time at the pool area and around the resort made up for it. Abraham and Carlos at the pool area were great. Went with a group of 16 and we all had a blast.
Verified review

10/10 Exceptional

Everything was super clean. The staff is so helpful and nice. In a great location
Verified review

10/10 Exceptional

I love this hotel, will definitely recommend my friend's and family. The services are top tier from front desk Paulina, pool bar bartender Nelson, pool bar server Bianca. And everyone else that i missed. One of the best hotels I've stayed in got one of the best room services I've been in.
Verified review

10/10 Exceptional

Staff was so friendly and helpful. We had an amazing vacation! Definitely going back!
Verified review

10/10 Exceptional

Great property. Staff was amazing! Fernanda and Christian were wonderful.
Verified review

10/10 Exceptional

Nice quiet place. Friendly staff
Verified review

2/10 Poor

The spa was literally the best thing about this resort! Probably the only thing good…
Verified review

10/10 Exceptional

Small and comfortable hotel. Nice pool. Rooms large and comfortable bed and nice swim out area. Highly recommend
Verified review

10/10 Exceptional

Awesome hotel and staff - thoroughly enjoyed our 5 days at the resort!
Verified review

8/10 Very good

Staff was very polite. Rooms were clean.
Verified review

10/10 Exceptional

We loved it here! Smallish resort with amazing service! The food was good, we just wished there were more options. Some of the chairs at the pool could stand to be replaced but we truly loved our time here. We would definitely come back and would recommend to others.
Verified review

10/10 Exceptional

Friendly staff, clean rooms, and delicious food
Verified review

10/10 Exceptional

Great resort and exactly what we were looking for in a quiet relaxing vacation.
Verified review

8/10 Very good

Pool chairs were impossible to get had yo ne uo by 530am to get chairs- Robes in room would be nice Akso would be nice to make dinner reservations at all restaurants everything was booked when we got there for almost the entire week. staff very friendly and helpful
Verified review

10/10 Exceptional

The property is beautiful; from the entrance of the resort to the rooms. The staff is attentive and friendly. From the moment we arrived we were greeted with cool refreshing towels, smiling faces and everyone welcoming us home. Staff was very friendly and attentive. We enjoyed the food options from the restaurants to room service. There were fun activities from day to night. We spent most of our time between the main pool and our private pool. The music is mediocre at the main pool. That’s my only negative thing to point out. I recommend if you want to relax with the option to have a good time.
Verified review

10/10 Exceptional

We loved our trip! The room was clean, food was very good and the staff was amazing!! Hope to come back soon
Verified review

10/10 Exceptional

Good value resort. We had a great time. Love the hard work staff put into everything that was offered. I would recommend it for a fun family stay.
Verified review

8/10 Very good

The hotel staff was amazing and hotel was very clean. Room service was excellent. The only thing is one night we had no water.
Verified review

10/10 Exceptional

Very courteous staff, very clean overall.
Verified review

10/10 Exceptional

Amazing staff, great food, beautiful beach & pool! Smaller resort that is easy to get around including to the beautiful beach.
Verified review

10/10 Exceptional

Great property, wonderful staff, and very friendly.
Verified review

10/10 Exceptional

Great resort with amazing food !The rooms were clean and spacious. Very friendly and attentive staff Beautiful beach. Highly recommend.