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Hyatt Ziva Cancun All Inclusive

4.5 star property
Upmarket beachfront property with spa, near Gaviota Azul Beach

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Photo gallery for Hyatt Ziva Cancun All Inclusive

Relax by the resort pool surrounded by palm trees and thatched umbrellas.
Situated on a concrete platform, this serene pavilion offers a tranquil escape surrounded by palm trees and a body of water.
Enjoy a city view from the large bed, with a small table and chair nearby for dining or reading.
Relax in our spacious lobby with sofas and armchairs, surrounded by a bar area and large windows offering views of the outdoors.
Enjoy ocean views from the balcony through the large sliding glass door.
Located near Gaviota Azul Beach and Cancun Convention Center, Hyatt Ziva Cancun All Inclusive is a haven for beach lovers. Enjoy the poolside bar, rooftop terrace, and coffee shop/cafe. Indulge in spa treatments like massages or explore 8 on-site restaurants offering breakfast to Asian cuisine. Discover snorkeling opportunities at the beachfront location or work out at the 24-hour gym with activities like basketball nearby.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 8 restaurants and 8 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Rooftop terrace
  • Free children's club
  • 24-hour fitness centre
  • Outdoor tennis court
  • Steam room
  • Children's pool
  • Pool bar

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
The current price is $527
$527 total
includes taxes & fees
10 Aug - 11 Aug

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Club Ocean Front King

Club Ocean Front King | Premium bedding, free minibar, in-room safe, blackout curtains

Club Ocean Front King

8.8 out of 10
Excellent
(16 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Sofa bed
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Double

Premium bedding, free minibar, in-room safe, blackout curtains

Ocean View Double

8.6 out of 10
Excellent
(17 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Sofa bed
Premium bedding
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort View King (with Sofa Bed)

View from room

Resort View King (with Sofa Bed)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Sofa bed
Premium bedding
  • 45 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Turquoize Ocean Front Master Double

Premium bedding, free minibar, in-room safe, blackout curtains

Turquoize Ocean Front Master Double

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout curtains
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King (with Sofa Bed)

Ocean View King (with Sofa Bed) | Premium bedding, free minibar, in-room safe, blackout curtains

Ocean View King (with Sofa Bed)

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Sofa bed
Premium bedding
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Ocean Front Corner Suite

Club Ocean Front Corner Suite | Living room | LED TV

Club Ocean Front Corner Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Sofa bed
Premium bedding
  • 101 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Turquoize Ocean Front Master King

Premium bedding, free minibar, in-room safe, blackout curtains

Turquoize Ocean Front Master King

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
Sofa bed
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up King (with Sofa Bed)

View from room

Swim Up King (with Sofa Bed)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
Sofa bed
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Swim Up Double

View from room

Swim Up Double

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
Sofa bed
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Turquoize Sky Ocean Front Master King

Premium bedding, free minibar, in-room safe, blackout curtains

Turquoize Sky Ocean Front Master King

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout curtains
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Turquoize Sky Ocean Front Master Double

Premium bedding, free minibar, in-room safe, blackout curtains

Turquoize Sky Ocean Front Master Double

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
Sofa bed
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Dolphin View Master King (with Sofa Bed)

Premium bedding, free minibar, in-room safe, blackout curtains

Dolphin View Master King (with Sofa Bed)

7.6 out of 10
Good
(8 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Sofa bed
Premium bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort View Double

Resort View Double | Premium bedding, free minibar, in-room safe, blackout curtains

Resort View Double

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Sofa bed
Premium bedding
  • 45 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Pyramid Suite (with Sofa Bed)

Premium bedding, free minibar, in-room safe, blackout curtains

Ocean Front Pyramid Suite (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
  • 122 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean Front King (with Sofa Bed)

Ocean Front King (with Sofa Bed) | Premium bedding, free minibar, in-room safe, blackout curtains

Ocean Front King (with Sofa Bed)

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Sofa bed
Premium bedding
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean Front Double

Premium bedding, free minibar, in-room safe, blackout curtains

Ocean Front Double

9.4 out of 10
Exceptional
(38 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Sofa bed
Premium bedding
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Turquoize Sky Swim Up Ocean Front Master King

View from room

Turquoize Sky Swim Up Ocean Front Master King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout curtains
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Dolphin View Master Double

Premium bedding, free minibar, in-room safe, blackout curtains

Dolphin View Master Double

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Sofa bed
Premium bedding
  • 56 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Turquoize Sky Swim Up Ocean Front Master Double

View from room

Turquoize Sky Swim Up Ocean Front Master Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
Sofa bed
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean Front Double

View from room

Club Ocean Front Double

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Sofa bed
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO, 77500

What's nearby

  • Gaviota Azul Beach - 2 min walk - 0.2 km
  • Cancun Convention Center - 8 min walk - 0.7 km
  • Forum Beach - 9 min walk - 0.8 km
  • Caracol Beach - 11 min walk - 1.0 km
  • Hotel Zone Beaches - 9 min drive - 5.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive
  • Tulum Intl. Airport (TQO) - 155 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Hooters - ‬7 min walk
  • ‪Mandala - ‬7 min walk
  • ‪The Moongate - ‬1 min walk
  • ‪Monkey Business - ‬6 min walk
  • ‪El Timón de Cancún Zona Hotelera - ‬8 min walk

About this property

Hyatt Ziva Cancun All Inclusive

With access to on-site snorkelling, Hyatt Ziva Cancun All Inclusive is a great choice for your beach stay in Cancun. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and manicures and pedicures. Moongate, one of 8 restaurants, serves Asian cuisine and is open for dinner. Other highlights at this luxurious property include 8 bars/lounges, a rooftop terrace and a free kid's club. The pool and helpful staff get great marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 547 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
    • All guests, including children, are required to present a valid government-issued ID card at check-in.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 8 restaurants
  • 8 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Tennis
  • Basketball
  • Snorkelling

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness centre
  • 3 outdoor pools
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs

Special features

Spa

The on-site spa has 19 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Moongate – This restaurant specialises in Asian cuisine and only serves dinner.
La Bastille – This restaurant specialises in French cuisine and only serves dinner. Open daily.
El Mercado – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Tradewinds – This steakhouse serves breakfast, lunch and dinner. Open daily.
Lorenzo's – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Ziva Cancun All Inclusive
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Hyatt Ziva Cancun All Inclusive offer free cancellation for a full refund?

Yes, Hyatt Ziva Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Ziva Cancun All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Hyatt Ziva Cancun All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hyatt Ziva Cancun All Inclusive?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hyatt Ziva Cancun All Inclusive?

Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

Is there an on-site casino at Hyatt Ziva Cancun All Inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (12-min drive) and Dubai Palace Casino (13-min drive) are both nearby.

What is there to do at Hyatt Ziva Cancun All Inclusive and nearby?

Have fun with on-site activities such as snorkelling, and improve your game on the tennis courts. Additional recreation on-site includes basketball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hyatt Ziva Cancun All Inclusive also has 8 bars and a 24-hour fitness centre, as well as a garden.

Are there restaurants at or near Hyatt Ziva Cancun All Inclusive?

Yes, there are 8 on-site restaurants, featuring Asian cuisine.

Does Hyatt Ziva Cancun All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hyatt Ziva Cancun All Inclusive like?

Hyatt Ziva Cancun All Inclusive is a short 2-minute walk from Gaviota Azul Beach and 7 minutes' walk from Cancun Convention Center. Travellers love the property's prime location.

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Hyatt Ziva Cancun All Inclusive Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Food
Beach
Room
Restaurant
Family friendly
View
Location
Drinks
Children

What guests liked

  • The beach was consistently described as beautiful, gorgeous, lovely, and crystal clear with soft white sand. (97 reviews)
  • Dining options were plentiful and the food was excellent with many restaurants to choose from. (43 reviews)
  • The all-inclusive experience at this resort was top-notch, offering excellent food, impeccable service, and a wide range of activities and amenities. (28 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

3rd time here absolutely love iy
5-night trip

10/10

Very beautiful property and extremely friendly staff!
6-night trip

10/10

Loved the stunning views and excellent service.
6-night trip

8/10

The place was nice It did not like the beaches Did not like the concept that everything is extras, and I was trying to sell something The fleet was just okay
3-night trip

8/10

Service was subpar. I had to
4-night trip

10/10

Overall we had a amazing time .. from the amazing food to the great shows in the evening . Hyatt Ziva has everything you need for families .
5-night trip

10/10

Safety place and great restaurants
3-night trip

10/10

Just perfect
5-night trip

10/10

Highly recommend, definitely going back
3-night trip

10/10

We stay at this hotel almost every year and nothing to ever complain about! The staff is amazing and the hotel is beautiful.
4-night trip

10/10

Great place with great staff
3-night trip

10/10

Nice beach nice food
4-night trip

10/10

Hotel staff well trained and very kind, full of hospitality.
2-night trip

10/10

The people was so warm, and the property its fantastic. Do not miss the french restaurant!
1-night trip

10/10

Outstanding resort, not a
3-night trip

10/10

Pool areas and beaches were beautiful! Excellent service; great food and entertainment. Loved the turquoise tower. Truly an amazing vacation!

10/10

That was all amazing experience for us! I love Hyatt ziva Cancun and Cancun city.
1-night trip

10/10

Location, good staff
3-night trip

10/10

Great resort for familys with kids and babymoon! Lively but not wild. Beautiful beaches and easily accessible to the shopping area in front of hotel
3-night trip

10/10

I felt so safe throughout my stay. Great activities for kids and adults!
4-night trip

10/10

amazing place. highly recommend for family vacation
6-night trip

10/10

Beach is amazing, everything close by
4-night trip

10/10

Nicest all inclusive in Cancun
5-night trip

10/10

Location
4-night trip

10/10

Absolutely flawless and outstanding. Everything was perfect.
2-night trip