All hotels in Cancun, Quintana Roo, Mexico
1 room, 2 adults
You can collect® Rewards nights here

Hotel Plaza Kokai Cancún, Cancun

3-star3 stars
Av Uxmal No 26, Sm 2ACol. Centro, CancunQROO77500Mexico

3-star hotel in Downtown Cancun with 2 restaurants, outdoor pool
  • Free WiFi
Great location
Bar and Beverages
Bar is awesome
Could use a good cleaning
Pool should be renewed
120See all 120 reviews
From 134 reviewsTripAdvisor Traveller Rating

Hotel Plaza Kokai Cancún, Cancun

from $34
  • Standard Room, 2 Double Beds
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 46 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking

  • Free nearby parking

Other information

  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
Things to do
  • Outdoor pool
  • Nightclub
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Number of buildings/towers - 1
  • Elevator/lift
  • Designated smoking areas
  • Rooftop terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


El meson espanol - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

La Tasca - Onsite bar.

Hotel Plaza Kokai Cancún, Cancun’s small print

Also known as

  • Hotel Plaza Kokai
  • Hotel Plaza Kokai Cancún
  • Hotel Plaza Kokai Cancún Cancun
  • Plaza Kokai Cancún
  • Plaza Kokai Cancún Cancun
  • Plaza Kokai Hotel


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Breakfast costs between USD 5 and USD 10 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Plaza Kokai Cancún, Cancun

Top spots nearby

Recommended by this property

  • Puerto Cancun Marina Town Center (15-minute walk)
  • Plaza Las Americas (18-minute walk)
  • La Isla Shopping Mall (5.3 mi / 8.5 km)
  • Cancun Interactive Aquarium (5.3 mi / 8.5 km)
  • Dolphin Discovery (7.2 mi / 11.6 km)
  • Punta Sur (7.6 mi / 12.2 km)
  • Delfines Beach (7.6 mi / 12.3 km)
  • El Rey Ruins (7.7 mi / 12.3 km)
  • Ventura Park Cancun (9.6 mi / 15.5 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive
  • Cancun Bus Station ADO - 5 min walk
  • Free parking nearby
  • Onsite parking not available

Recent reviews

Good 7.2 From 120 reviews

Hotel Plaza Kokai Cancún, Cancun
Very Good8.0
When we arrived we were pressured by a sales rep who wanted to sell us or represent another resort. we told them that we were not interested but forcibly kept telling us otherwise. we were not very happy but other than that we had a good time at the Plaza Kokai.
Ruth, us4 night trip with friends
Hotel Plaza Kokai Cancún, Cancun
Cheap & Cheerful
Greattoom rate and good location of centre near very nice cafes and bars! Hotel needs updating but room was clean and comfortable.
Carolyn, us3 night trip with friends
Hotel Plaza Kokai Cancún, Cancun
Won't stay there again, ever
Old place, cigar smelly rooms, ugly beds. No hot water sometimes and no water at late night ...
A Traveler, us4 night trip
Hotel Plaza Kokai Cancún, Cancun
bathroom falling apart. the whole room stank of dirty drains. the only redeeming feature was the staff were lovely
A Traveler, us2 night trip
Hotel Plaza Kokai Cancún, Cancun
Great Hotel
Kokay hotel was a beautiful surprise. It was a great hotel to stay in due to many reasons that I will share later. The only things I disliked were the included free breakfast which didn't include egss. It was super light, just toast bread and coffee or juice. It think that I will be glad to pay an extra dollar for the breakfast to include eggs or if they would have described the type of included breakfast then I would have known and not booked it with breakfast included. Any ways the other thing wrong was the WI-fi which had a week signal It would go on and off constantly. Also the mattress was a little hard , but I got used to it later. Now the good reasons are great location: everything is close:Las Palapas is a good place just 3 blocks away where you could listen to music, eat great , cheap food in open air. They also had good restaurants and even a bar close to it. Also there is an inexpensive Italian kind of restaurant half a block away from the hotel. They sell delicious Paninis, sandwiches and local food.The restaurant in the hotel was not good. The bus terminal is close, many supermarkets too, money exchange houses are close to. I had great service from all of the employes there included the desk people. The shower water was working fine. I had hot and cold water. It is worth the money you spend to stay in this little hotel!
A Traveler, us6 night family trip

See all reviews

Hotel Plaza Kokai Cancún, Cancun

Is the description of this hotel not correct? Tell us