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Hotel Kavia

Photo gallery for Hotel Kavia

Superior Room, Balcony, Tower | Pool | Outdoor pool, sun loungers
Lobby sitting area
Superior Room, Balcony, Tower | 1 bedroom, minibar, in-room safe, desk
Daily continental breakfast (MXN 50 per person)

Overview of Hotel Kavia

Hotel Kavia

3.0 star property
3-star hotel with outdoor pool, near Puerto Cancun Marina Town Center
7.6 out of 10 Good
7.6/10 Good

518 verified guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
The price is $52
Price available on 6/1/2023
Calle Claveles Lt 07 09 Mz 4 SM 22, Downtown, Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
For families
  • Children stay free
  • Private bathroom
  • Separate bedroom
  • Terrace
  • Daily housekeeping
  • Elevator

Room options

About this area

What's nearby

  • In Downtown Cancun
  • Puerto Cancun Marina Town Center - 28 min walk
  • Plaza Las Americas - 3 min drive
  • Dubai Palace Casino - 4 min drive
  • Ultramar Ferry Puerto Juárez - 6 min drive
  • Playa Tortugas - 10 min drive
  • Cancun Mall - 7 min drive
  • Langosta Beach - 7 min drive
  • Tortuga Beach - 16 min drive
  • Forum Beach - 19 min drive
  • Cancun Convention Center - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive


  • Hunter Bar Cancun: Address - 10 min walk
  • El Botanero - 11 min walk
  • 11:11 Club - 1 min walk
  • Cheester - 12 min walk
  • Quesadillas Tierra del Sol - 9 min walk

About this property

Hotel Kavia

Hotel Kavia puts you 1.4 mi (2.3 km) from Puerto Cancun Marina Town Center and 2.4 mi (3.9 km) from Ultramar Ferry Puerto Juárez. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A poolside bar and a terrace are other highlights. Fellow travelers say good things about the helpful staff and location.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms


  • Check-in time from 3 PM - 6:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas


  • Free onsite self parking
  • Free onsite valet parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers


  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool


  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 79.88 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 50 per person

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Kavia Cancun
Kavia Cancun
Hotel Kavia Hotel
Hotel Kavia Cancun
Hotel Kavia Hotel Cancun

Frequently asked questions

Does Hotel Kavia offer free cancellation for a full refund?
Yes, Hotel Kavia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Kavia?
As of May 31, 2023, prices found for a 1-night stay for 2 adults at Hotel Kavia on Jun 1, 2023 start from $52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Kavia?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Kavia?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Kavia?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Kavia?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hotel Kavia?
You can check in from 3 PM - 6:00 PM. Check-out time is noon.
Is there an onsite casino at Hotel Kavia?
No, this hotel doesn't have a casino, but PlayCity Casino (6-min walk) and Royal Yak Casino and Sports Book (2-min drive) are both nearby.
What is there to do at Hotel Kavia and nearby?
Hotel Kavia has an outdoor pool.
Are there restaurants at or near Hotel Kavia?
Yes, there's an onsite restaurant.
Does Hotel Kavia have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Kavia like?
Hotel Kavia is a short 4-minute walk from Benito Juarez Municipal Building and 11 minutes' walk from Las Palapas Park. Travelers give top marks for the hotel's prime location.







Staff & service




Property conditions & facilities




10/10 Exceptional

Quality stay in city center for a budget price!
The staff were just lovely - extremely friendly. The place was clean, room had safe, microwave, small fridge with freezer, TV with Roku, and remote-control AC, great location. Swimming pool was basic but did the job. I wanted to stay in the center of the city with a budget price & to really experience Mexican culture. I lucked out by picking Hotel Kavia - only two blocks from Park Las Palapas where on one weekend I was able to see a K-Pop concert, watch a clown show, browse the market stalls selling a variety of goods and eat at one of the many traditional Mexican food stands. The Cancún buses are great to get further afield or to get down to the hotel zone to enjoy the beaches - just 12 pesos per trip. The R1 bus to the beach was only a couple of minutes walking distance from the hotel and ran regularly taking only about 20 minutes to get to the Hotel Zone beach. Any concern I had that the area might not be as safe as the hotel zone was quickly dismissed - the neighborhood was walkable and I always felt comfortable even later at night. Lots of families walking around. I highly recommend the hotel if you looking for an affordable place to stay and it provides all the basics and more, as well as a central location. Would definitely stay there again!
Richard, 2-night trip
Verified guest review

2/10 Poor

Sasha Gay, 2-night trip
Verified Expedia guest review

6/10 Good

De la propiedad todo muy bien
Verified CheapTickets guest review

8/10 Very Good

They're capable of taking last minute bookings and the bed and room were massive. The room though is not that clean with a distinct smell and some insects flying around the room. It's in a busy party area but there are heaps of police running around the place. You basically get what you paid for.
Verified Wotif guest review

10/10 Exceptional

Alejandro, 1-night trip
Verified guest review

8/10 Very Good

The staff at the front desk and Angela one of the maids were super friendly, helpful and professional. The main server at the restaurant was absolutely rude, unprofessional and not polite at all. Is too bad they have someone like she working at this nice decent Hotel. All we wanted was coffee and order breakfast for room service. The experience of ordering with this person makes me never want to go back here.
Verified Orbitz guest review

8/10 Very Good

I like this property but there was limited access to public transport other than ADO buses.
Verified Expedia guest review

8/10 Very Good

Good location.
KENNETH Carl, 15-night romance trip
Verified Expedia guest review

4/10 Fair

It's OK
Very noisy. A hostel on the next block blasts LOUD music most of the day & night. Some restaurants in the other direction also blast LOUD music a few nights a week.
Richard R., 6-night trip with friends
Verified guest review

4/10 Fair

We booked through Expedia for a week. We booked two rooms with city view. Our rooms don't even have any windows. Getting here the shower drain didn't work. We went and told the receptionist and explained that the guy wasn't here and that they will fix it the next day. They never did we been dealing with the shower for the whole stay. The second day we came from a water park and someone who I came to vacation with believed she left her phone in the bathroom in the lobby and we believe an employee went after because the toilet I used then had a garbage can on top of the toilet. They didn't want to show the footage. If she came in and came out with or without the phone. Today sept 18. There's no water in the two rooms we booked I already had shampoo in my head and the water stopped it happened twice to us already. They said there's nothing they can do.
Alex, 7-night romance trip
Verified Expedia guest review