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Hyatt Regency Cartagena

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Unwind at Hyatt Regency Cartagena, nestled near Bocagrande Beach and the historic San Pedro Claver Church and Convent. Indulge in a rejuvenating Swedish massage or aromatherapy treatment at the spa, then soak up some sun by one of three outdoor pools with comfortable loungers.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • 4 outdoor pools
  • Breakfast available
  • Health club
  • Beach club nearby
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Children's club
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
$253 nightly
The total price is $253
Aug 6 - Aug 7

Why we love this property

Business meets relaxation
Productive workstations and meeting rooms await at this hotel in a shopping district. After work, unwind with spa services and 24-hour room service.
Dining options galore
This hotel features 2 restaurants and a cafe for culinary adventures. A bar and buffet breakfast complete the delicious array of options.

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Club King Room with Bay View

Egyptian cotton sheets, hypo-allergenic bedding available

Club King Room with Bay View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club King Room with Ocean View

A hotel room with a bed, two chairs, a small table, a lamp, and a large window with a view of the ocean.

Club King Room with Ocean View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Two Double Room with Bay View

Egyptian cotton sheets, hypo-allergenic bedding available

Club Two Double Room with Bay View

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, Ocean View (Regency)

Egyptian cotton sheets, hypo-allergenic bedding available

Suite, Ocean View (Regency)

9.2 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Room, 1 King Bed | Egyptian cotton sheets, hypo-allergenic bedding available

Room, 1 King Bed

10.0 out of 10
Exceptional
(33 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | Egyptian cotton sheets, hypo-allergenic bedding available

Junior Suite, Ocean View

9.6 out of 10
Exceptional
(18 reviews)
  • Ocean view
  • 840 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Egyptian cotton sheets, hypo-allergenic bedding available

Room, 2 Double Beds

10.0 out of 10
Exceptional
(11 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed, Ocean View

Egyptian cotton sheets, hypo-allergenic bedding available

Club Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(21 reviews)
  • Ocean view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 2 Double Beds, Ocean View

Club Room, 2 Double Beds, Ocean View | Egyptian cotton sheets, hypo-allergenic bedding available

Club Room, 2 Double Beds, Ocean View

9.6 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed, Bay View

Egyptian cotton sheets, hypo-allergenic bedding available

Club Room, 1 King Bed, Bay View

9.8 out of 10
Exceptional
(10 reviews)
  • Bay view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 2 Double Beds, Bay View

Egyptian cotton sheets, hypo-allergenic bedding available

Club Room, 2 Double Beds, Bay View

8.4 out of 10
Very good
(5 reviews)
  • Bay view
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | Egyptian cotton sheets, hypo-allergenic bedding available

Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(73 reviews)
  • Ocean view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Ocean View

Egyptian cotton sheets, hypo-allergenic bedding available

Room, 2 Double Beds, Ocean View

9.6 out of 10
Exceptional
(24 reviews)
  • Ocean view
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Bay View

Egyptian cotton sheets, hypo-allergenic bedding available

Room, 1 King Bed, Bay View

9.6 out of 10
Exceptional
(31 reviews)
  • Bay view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Bay View

Egyptian cotton sheets, hypo-allergenic bedding available

Room, 2 Double Beds, Bay View

9.4 out of 10
Exceptional
(36 reviews)
  • Bay view
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for 1 Bedroom Ocean View Residence

1 Bedroom Ocean View Residence | Egyptian cotton sheets, hypo-allergenic bedding available

1 Bedroom Ocean View Residence

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Bay View Residences with 1 bedroom

Egyptian cotton sheets, hypo-allergenic bedding available

Bay View Residences with 1 bedroom

9.6 out of 10
Exceptional
(7 reviews)
  • Bay view
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for 2 Bedroom Residence

2 Bedroom Residence | Egyptian cotton sheets, hypo-allergenic bedding available

2 Bedroom Residence

8.8 out of 10
Excellent
(13 reviews)
  • Ocean view
  • 968 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Map
Carrera 1 No 12-118, Cartagena, CO, 130001

What's nearby

  • Bocagrande Beach - 1 min walk - 0.1 km
  • Plaza Bocagrande Commercial Center - 1 min walk - 0.1 km
  • Walls of Cartagena - 17 min walk - 1.5 km
  • Clock Tower - 18 min walk - 1.6 km
  • Cartagena de Indias Convention Center - 18 min walk - 1.6 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪51 Sky Bar - ‬2 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Morena Marisqueria - ‬9 min walk
  • ‪7 Cielos - ‬8 min walk
  • ‪Crepes & Waffles - ‬1 min walk

About this property

Hyatt Regency Cartagena

  • Located just 4.2 mi (6.7 km) from the airport, Hyatt Regency Cartagena offers a shuttle (available 24 hours). You can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with Swedish massages, body scrubs, or aromatherapy. Other highlights at this luxurious hotel include 4 outdoor pools, a poolside bar, and a health club. The pool and helpful staff get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 380 rooms
    • Arranged over 43 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • Children aged 5 and younger eat free breakfast
    • Children's club*
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 37 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Children's pool

What to do

  • Winery release events
  • Beach club nearby (surcharge)
  • Beach nearby

Working away

  • Meeting rooms
  • Conference center (12917 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2016
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • 4 outdoor pools
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Egyptian cotton sheets
  • Memory foam mattress
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include sports massages, Swedish massages, and body scrubs. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Dining

Kokau - Onsite restaurant. Open daily.
Amacagua Grill & Lounge - This family restaurant specializes in barbecue and serves breakfast only. Open daily.
Kokaú Signature - This beach fine-dining restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Amare Gelato - Onsite coffee shop. Open daily.
Ritual 12 Café - This café serves brunch and lunch. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 98000 per person
  • Airport shuttle service is offered for an extra charge of COP 85000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Children's club access is available for an extra charge
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 95200 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Cartagena
Hyatt Regency Cartagena Hotel Cartagena

Frequently asked questions

Does Hyatt Regency Cartagena offer free cancellation for a full refund?

Yes, Hyatt Regency Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Regency Cartagena?

Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Hyatt Regency Cartagena?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 37 lbs per pet. There's a charge of COP 95200 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hyatt Regency Cartagena?

Yes, there's free self parking.

Is airport shuttle service offered by Hyatt Regency Cartagena?

Yes, an airport shuttle is available. The charge is COP 85000 per vehicle one-way.

What are the check-in and check-out times at Hyatt Regency Cartagena?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Hyatt Regency Cartagena?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (18-min walk) is nearby.

What is there to do at Hyatt Regency Cartagena and nearby?

Hyatt Regency Cartagena has 4 outdoor pools and a spa, as well as a health club.

Are there restaurants at or near Hyatt Regency Cartagena?

Yes, there are 4 onsite restaurants, featuring beachfront dining and barbecue.

What's the area around Hyatt Regency Cartagena like?

Hyatt Regency Cartagena is located near Bocagrande Beach in Bocagrande, a short 18-minute walk from Clock Tower and 12 minutes' walk from Bodeguita Dock. Travelers say the area is walkable and good for shopping.

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Reviews

Hyatt Regency Cartagena Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area is clean, relaxing, and perfect for unwinding. (116 reviews)
  • The breakfast at this property offers a variety of food options. (80 reviews)
  • The hotel's restaurant offers a variety of delicious food options with impressive quality and a great selection to satisfy every palate. (101 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
View
Location
Food
Restaurant
Breakfast
Beach
Amenities
Shopping malls

Reviews

Verified

10/10 Exceptional

Very nice hotel and friendly staff!
Marcos, 7-night trip
Verified

10/10 Exceptional

Great hotel excellent staff from day one. Highly recommend this hotel…..
Jesus M, 5-night trip
Verified

10/10 Exceptional

We enjoyed this property. It has great options for eating and drinking and the pool was nice.
Chad, 1-night trip
Verified

10/10 Exceptional

Breakfast was amazing the facilities were clean. Very walkable area. Gorgeous views and amenities everything was great!
Sarah, 1-night trip
Verified

10/10 Exceptional

Excellent experience, infinity pools were beautiful and great area family friendly, the food at the restaurants was delicious, highly reccomend eating at the restaurant
Wilson, 3-night trip
Verified

10/10 Exceptional

Everything was amazing! Room, service, pool and restaurant were beyond my expectations.
Evelyn, 3-night trip
Verified

10/10 Exceptional

Excellent location, clean rooms, breakfast, pool, staff very friendly
Claudia Lorena, 4-night trip
Verified

10/10 Exceptional

Friendly staff, great location.
Yuying, 3-night trip
Verified

10/10 Exceptional

Rooms were clean with great views of the sea. The staff was helpful. The heated pool was a gem. The breakfast had a nice variety of food.
Eldrie, 7-night trip
Verified

10/10 Exceptional

The hotel was very clean even the pool areas. Had so many options for hanging outside.
Angelany Hernandez, 3-night trip
Verified

10/10 Exceptional

The staff was always friendly and helpful. The outdoor pools were immaculate, not crowded and beautiful. The breakfasts were also delicious. This is one of the top hotels i have every stayed at.
Rachel, 5-night trip
Verified

10/10 Exceptional

Room was clean, breakfast had a good selection. My only opinion is that they should offer beach and umbrellas on the beach.
Francisco, 6-night trip
Verified

10/10 Exceptional

Rooms were spotless and the service was excellent
Salatiel, 1-night trip
Verified

10/10 Exceptional

Clean, friendly staff
Alexandra, 3-night trip
Verified

10/10 Exceptional

Excellent hotel. Clean, awesome rooms and showers
Edward, 7-night trip
Verified

10/10 Exceptional

Clean, great location
Lester, 2-night trip
Verified

10/10 Exceptional

Location services food was incredible
Viktoriia, 1-night trip
Verified

10/10 Exceptional

Nice , clean y friendly
Carlos L, 3-night trip
Verified

10/10 Exceptional

The ocean room view was fantastic , beautiful view of the waters, room was spacious and clean
Siddharth Shrikant, 6-night trip
Verified

10/10 Exceptional

Excellent facilities and location.
Noel, 6-night trip
Verified

10/10 Exceptional

Great location. Lovely clean rooms and friendly staff. Enjoyed the 39th floor with a balcony and access to the lounge for breakfast and the 4-6pm drinks and snacks. Highly recommend.
Debra, 7-night trip
Verified

10/10 Exceptional

Everything top notch staff and rooms.
Joel, 2-night trip
Verified

10/10 Exceptional

The staff was excellent. Everybody made sure you feel good and enjoy your stay. The location was perfect. Easy access to everything. I would definitely recommend it.
Diamela, 3-night trip
Verified

10/10 Exceptional

The room was superb Clean, modern with great views of the sea and lake. Checkin was quock, friendly and helpful. Breakfast selection was excellent.
Kurt, 3-night trip
Verified

10/10 Exceptional

I had an absolutely wonderful experience at this hotel. From the moment I arrived, the staff greeted me with genuine smiles and made me feel welcome. The check-in process was quick and effortless, and my room was spotless, spacious, and beautifully decorated.
stefany, 4-night trip