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Casa Pestagua Relais Châteaux, Cartagena

4.5 stars
Santo Domingo, 33-63CartagenaBolivar130001Colombia, 800-491-6126
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Outstanding4.6 / 5
Service
Fantastic service
Location
Great location
Vibe
Awesome vibe
Amenities
Great amenities
36See all 36 Hotels.com reviews
From 544 reviewsTripAdvisor Traveller Rating

Casa Pestagua Relais Châteaux, Cartagena

Hotel Info: 866-539-8117

from $215
  • Junior Suite
  • Superior Room
  • Suite, Balcony
  • Deluxe Room
  • Suite

At a glance

Key facts

Hotel size

  • This hotel has 11 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • No parking

Also known as

  • Casa Pestagua
  • Pestagua Hotel
  • Casa Pestagua Cartagena
  • Casa Pestagua Hotel Boutique Cartagena
  • Casa Pestagua Boutique Spa
  • Casa Pestagua Boutique Spa Cartagena
  • Casa Pestagua Hotel
  • Casa Pestagua Hotel Boutique
  • Casa Pestagua Hotel Boutique Spa
  • Casa Pestagua Hotel Boutique Spa Cartagena
  • Hotel Casa Pestagua
  • Hotel Pestagua

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: USD 3 per person, per night

Optional extras

Rollaway beds are available for USD 99 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 40 per person (roundtrip)

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
Things to do
  • Outdoor pool
  • Full-service spa
  • Billiards or pool table
Working away
  • Conference space size (feet) - 2152
  • Conference space size (meters) - 200
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator/lift

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • First-run movies
  • Pay movies
  • Premium TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

Awards and affiliations

  • Casa Pestagua Relais Châteaux is listed in the 2015 Condé Nast Traveler Gold List of the world's best places to stay.
  • The property is a member of Relais & Chateaux.

Casa Pestagua Relais Châteaux, Cartagena’s small print

Also known as

  • Casa Pestagua
  • Pestagua Hotel
  • Casa Pestagua Cartagena
  • Casa Pestagua Hotel Boutique Cartagena
  • Casa Pestagua Boutique Spa
  • Casa Pestagua Boutique Spa Cartagena
  • Casa Pestagua Hotel
  • Casa Pestagua Hotel Boutique
  • Casa Pestagua Hotel Boutique Spa
  • Casa Pestagua Hotel Boutique Spa Cartagena
  • Hotel Casa Pestagua
  • Hotel Pestagua

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: USD 3 per person, per night

Optional extras

Rollaway beds are available for USD 99 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 40 per person (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 36 reviews

Casa Pestagua Relais Châteaux, Cartagena
Good3.0 / 5
Great 16th century house, poor service
The hotel is beautiful, but the service is really bad, don't expect good food at the hotel restaurant (breakfast or other meals are bad or regular at best), don't expect sophisticated elements in the furniture. Great place and large rooms, with no attention to details. Sad finally.
1 night business trip
Casa Pestagua Relais Châteaux, Cartagena
Outstanding5.0 / 5
awesome place
Absolutely fantastic
2 night romance trip
Casa Pestagua Relais Châteaux, Cartagena
Outstanding5.0 / 5
Excellent location Great service and very comfortable stay
2 night trip with friends
Casa Pestagua Relais Châteaux, Cartagena
Outstanding5.0 / 5
Great hotel in Cartagena
Hotel was incredibly nice. The suite were very large and everyone who worked there was incredibly helpful with recommendations and personalized service
4 night romance trip
Casa Pestagua Relais Châteaux, Cartagena
Outstanding5.0 / 5
Very beautiful hotel with delicious food.
We loved our stay in the Casa Pestagua and wished it could have been longer. The staff were very friendly and helpful. The hotel was as beautiful as all the photographs showed. And excellent breakfasts.
3 night romance trip

See all reviews

Casa Pestagua Relais Châteaux, Cartagena

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