All hotels in Cartagena, Colombia
1 room, 2 adults

Bastión Luxury Hotel, Cartagena

4.5-star4.5 stars
Calle del Sargento No. 6-87CartagenaBolivar130001Colombia

Luxury hotel with spa, near Puerta del Reloj
  • Free buffet breakfast and free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Exceptional9.4
Food
Delicious food
Location
Great location
Value for money
Best value for money
Wellness Area
Sufficient wellness & sports facilities
208See all 208 Hotels.com reviews
From 1,257 reviewsTripAdvisor Traveller Rating

Bastión Luxury Hotel, Cartagena

from $246
  • Standard Double Room
  • Superior Twin Room, 2 Double Beds
  • Premium Room
  • Deluxe Room, 1 King Bed, Concierge Service, Courtyard Area
  • Classic Suite, 1 Bedroom, Garden Area
  • Luxury Suite, 1 Bedroom, Terrace

At a glance

Key facts

Hotel size

  • This hotel has 51 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Parents must have child's birth certificate and photo ID *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Offsite

  • Area shuttle *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Fitness facilities
  • Full-service spa
  • Free bicycles nearby
Working away
  • One meeting room
Services
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
Facilities
  • Elevator/lift
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Bastión Luxury Spa. Services include deep-tissue massages, hot stone massages, sports massages, and massages. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Bastión Luxury Hotel, Cartagena’s small print

Also known as

  • Bastión Luxury
  • Bastión Luxury Cartagena
  • Bastión Luxury Hotel
  • Bastión Luxury Hotel Cartagena

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: USD 3.00 per person, per night

Optional extras

Airport shuttle service is offered for an extra charge of USD 17 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Bastión Luxury Hotel, Cartagena

Landmarks

  • In Cartagena Walled City
  • Puerta del Reloj - 7 min walk
  • San Felipe de Barajas Castle - 20 min walk
  • San Pedro Claver Church and Convent - 9 min walk
  • Santo Toribio Church - 1 min walk
  • University of Cartagena - 2 min walk
  • Simon Bolivar House and Museum - 2 min walk
  • House of Gabriel Garcia Marquez - 3 min walk

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 14 min drive
  • Onsite parking not available
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Recent reviews

Exceptional 9.4 From 208 reviews

Bastión Luxury Hotel, Cartagena
Good6.0
Not worth it
We were wanting to love this hotel, though we left feeling disappointed. The design and architecture of this property is stunning, though the cleanliness and service left much to be desired. First, as an Expedia VIP we are supposed to be offered upgrade options, which did not happen. Our room on the bottom floor felt like a basement dungeon with no natural light. It smelled of septic and an unpleasant musk. The cleaning staff took away our extra towels that we had ordered and also removed our turndown chocolate, which we were saving for the next day! Who does that?! They likely passed it on to the next guest. The breakfast was bland and unremarkable compared to other hotels we stayed in during our Colombia trip. This hotel was not worth the price to us and cannot highly recommend it.
A Traveler, us2 night trip
Bastión Luxury Hotel, Cartagena
Exceptional10.0
Great as always
Second time in two years staying in this great Hotel. All great except the towels that need replacement.
Manuel, us3 night trip
Bastión Luxury Hotel, Cartagena
Exceptional10.0
World class service
This hotel is absolutely amazing, my only regret is not being able to rate its service higher than 5 out of 5.
Edgar, us3 night trip
Bastión Luxury Hotel, Cartagena
Very Good8.0
Great hotel, improve service
The hotel was very nice and in a GREAT location, but a couple of service issues were unexpected for a “luxury” hotel. The hotel advertises hotel transfers and I emailed concierge 2 times before my trip to arrange a pickup with no response. Finally the day I was arriving I called and was able to get someone on the phone and we arranged the transfer. No explanation as to why the emails went unanswered for days. Also there was a bottle of water in the room with a tag that stated the bottle was complimentary and you could purchase additional bottles if needed. We took the bottle out sightseeing and recycled it when empty. Upon checkout we were told that the water in the bottle was complimentary but that the bottle was supposed to be returned and we were charged appropriately $20USD for not returning. Lovely hotel, breakfast is ok. Can easily walk to lots of the main attractions and is quick walk to best restaurants in the old city.
Jena, us3 night trip with friends
Bastión Luxury Hotel, Cartagena
Exceptional10.0
Hands Down - Best place to book in Cartagena
Absolutely best hotel we have stayed in in Cartagena! After booking through hotels.com I contact the hotel about additional packages and was able to get the romantic package. It was perfect. Couldn't have imagined it any better. We had a very small window of time to work with and the hotel accommodated the requests and made a great weekend incredible.
James, us1 night trip

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Bastión Luxury Hotel, Cartagena

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