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Sofitel Legend Santa Clara Cartagena, Cartagena

5 stars
Calle Del Torno, 39 - 29Barrio San Diego, CartagenaBolivarColombia, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Outstanding4.7 / 5
Pool
Great pool
Bar and Beverages
Bar is awesome
Service
Fantastic service
Cleanliness
Dirty
139See all 139 Hotels.com reviews
From 1,501 reviewsTripAdvisor Traveller Rating

Sofitel Legend Santa Clara Cartagena, Cartagena

Hotel Info: 866-539-8117

from $315
  • Suite, 1 King Bed
  • Presidential Suite, 1 King Bed
  • Luxury Room, 1 King Bed, Sea View
  • Superior Suite, 1 King Bed
  • Classic Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Superior Room, 1 King Bed, Pool View
  • Classic Twin Room, 2 Single Beds
  • Superior Room, 2 Single Beds, Balcony, Pool View

At a glance

Key facts

Hotel size

  • This hotel has 162 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is Noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Also known as

  • Cartagena Santa Clara
  • Sofitel Santa Clara Cartagena
  • Sofitel Hotel Santa Clara
  • Sofitel Santa Clara Hotel Cartagena
  • Sofitel Legend Santa Clara Cartagena Hotel
  • Sofitel Cartagena
  • Cartagena Sofitel
  • Cartagena Sofitel Santa Clara
  • Santa Clara Cartagena
  • Sofitel Legend Cartagena Santa Clara
  • Sofitel Legend Santa Clara
  • Sofitel Legend Santa Clara Cartagena
  • Sofitel Legend Santa Clara Hotel
  • Sofitel Legend Santa Clara Hotel Cartagena
  • Sofitel Santa Clara

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 200 per night

Buffet breakfast is offered for an extra charge of USD 23 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 26 per vehicle (one way)

High-speed Internet access (wired) is available in guestrooms for USD 20 per night (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 20 per night (rates may vary)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Steam room
Working away
  • Business center
  • Number of meeting rooms - 6
  • Meeting rooms 6
  • Conference space size (feet) - 3531
  • Conference space size (meters) - 328
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Premium bedding
Freshen up
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages, facials, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

El Claustro - This restaurant serves breakfast, lunch, and dinner.

1621 Restaurant - This fine-dining restaurant serves lunch and dinner.

Sofitel Legend Santa Clara Cartagena, Cartagena’s small print

Also known as

  • Cartagena Santa Clara
  • Sofitel Santa Clara Cartagena
  • Sofitel Hotel Santa Clara
  • Sofitel Santa Clara Hotel Cartagena
  • Sofitel Legend Santa Clara Cartagena Hotel
  • Sofitel Cartagena
  • Cartagena Sofitel
  • Cartagena Sofitel Santa Clara
  • Santa Clara Cartagena
  • Sofitel Legend Cartagena Santa Clara
  • Sofitel Legend Santa Clara
  • Sofitel Legend Santa Clara Cartagena
  • Sofitel Legend Santa Clara Hotel
  • Sofitel Legend Santa Clara Hotel Cartagena
  • Sofitel Santa Clara

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 200 per night

Buffet breakfast is offered for an extra charge of USD 23 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 26 per vehicle (one way)

High-speed Internet access (wired) is available in guestrooms for USD 20 per night (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 20 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.7 /5 from 139 reviews

Sofitel Legend Santa Clara Cartagena, Cartagena
Outstanding5.0 / 5
Luxury in Cartagena
I stayed at the Sofitel Legend Santa Clara for my 40th birthday with some friends. We stayed in one of the Superior Duplex Suites which came with Butler service. WOW! The room was stunning, the service was incredible and the hotel is gorgeous. Our butlers took care of every last detail for us including dinner reservations, transportation when needed, advice and even surprise birthday cakes in our room. The hotel is located in the Old City and is close to all the main attractions and good restaurants. The restaurant in the hotel is top notch and the attached bar always had good music and great drinks. Easily the best hotel experience I've had in years!
4 night trip with friends
Sofitel Legend Santa Clara Cartagena, Cartagena
Outstanding5.0 / 5
Sofitel what's else !
Just with the hotel brand, we knew that we didn't do a mistake by choosing this hotel. Very well located in the heart of the old city. Great place inside, very clean, staff outstanding from the beginning to the end. Hightly recommend this hotel if it's not sold out ;-) Be aware about the taxi, they charge you as they want. Tips: from the airport to the hotel it's 12,000 Pesos, around the old city it's 5,000 (we love to charge more like 7,000 or 8,000), from the hotel to Castillo San Felipe $6,000
1 night romance trip
Sofitel Legend Santa Clara Cartagena, Cartagena
Outstanding5.0 / 5
Lovely stay overall
The hotel is truly beautiful and it's true what they say - it's full of so much history that you don't ever need to leave. I spend most of my days lounging by the pool. We ate breakfast there as well as dinner at the hotel restaurant, and hung out the hotel bar a couple of times. Everything was delicious and wonderful. There were a few things I was disappointed about. You'd think because it's a high-end hotel you wouldn't encounter these things. First, 1 member of the pool restaurant staff was extremely rude. We asked him for a menu 3 times and never received it. After 40 mins, we were so upset we complained to hotel mgmt who wasn't very sincere in their apology. However, the pool restaurant manager did make it up to us by offering a complimentary app & offering to take care of us for the rest of our stay - which he did! The other flaws were a roach in the room and a pretty big one too! EW. I was very surprised but never complained because it was our last day. Lastly, upon check out I noticed the staff at the front desk was a little rude. They didn't want to be bothered - my guess was because of the situation we had in the pool restaurant. Aside from these two instances, the employees were great, very nice and eager to help. Some feel a little stuck up which can be annoying when you're paying so much for a stay but again, the hotel is so beautiful and everything else was so wonderful that I'd consider staying there again. The location of the hotel is also very ideal.
2 night romance trip
Sofitel Legend Santa Clara Cartagena, Cartagena
Outstanding5.0 / 5
Perfect stay
Perfect stay. Awesome service. Beautiful property. Best hotel in Cartagena
4 night romance trip
Sofitel Legend Santa Clara Cartagena, Cartagena
Outstanding5.0 / 5
Best hotel, best service ever!!!!
This hotel exceeded my expectations, best service ever, highly recommended for families. Top service at the pool, at the restaurant, at the lobby, everywhere!!! I will definitely stay at this hotel again and again! My only complain is that the bed was too soft (for me)
6 night family trip

See all reviews

Sofitel Legend Santa Clara Cartagena, Cartagena

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