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Sofitel Legend Santa Clara Cartagena, Cartagena

5-star5 stars
Calle Del Torno, 39 - 29Barrio San Diego, CartagenaBolivarColombia

Waterfront resort with 2 restaurants, near Puerta del Reloj
  • Free WiFi and free parking
  • Luxury Hotel
Exceptional9.6
Amenities
Great amenities
Service
Fantastic service
Wellness Area
Great wellness & sports facilities
Beach
Beach is not so nice
162See all 162 Hotels.com reviews
From 1,990 reviewsTripAdvisor Traveller Rating

Sofitel Legend Santa Clara Cartagena, Cartagena

from $378
  • Luxury Room, 1 King Bed, Sea View
  • Superior Room, 1 King Bed, Balcony, Pool View (Renovated, Free WIFI)
  • Junior Suite, 1 King Bed
  • Superior Room, 2 Twin Beds, Balcony, Pool View (Renovated, Free WIFI)
  • Classic Twin Room, 2 Twin Beds
  • Classic Room, 1 King Bed (Renovated, Free WIFI)
  • XXXPresidencial Suite
  • Suite, 1 King Bed
  • Presidential Suite, 1 King Bed
  • Superior Suite, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 123 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Steam room
Working away
  • Business center
  • Meeting rooms 6
  • Conference space size (feet) - 3531
  • Conference space size (meters) - 328
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Premium bedding
Freshen up
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages, facials, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

El Claustro - This restaurant serves breakfast, lunch, and dinner.

1621 Restaurant - This fine-dining restaurant serves lunch and dinner.

Sofitel Legend Santa Clara Cartagena, Cartagena’s small print

Also known as

  • Cartagena Santa Clara
  • Sofitel Santa Clara Cartagena
  • Sofitel Hotel Santa Clara
  • Sofitel Santa Clara Hotel Cartagena
  • Sofitel Legend Santa Clara Cartagena Hotel
  • Sofitel Cartagena
  • Cartagena Sofitel
  • Cartagena Sofitel Santa Clara
  • Santa Clara Cartagena
  • Sofitel Legend Cartagena Santa Clara
  • Sofitel Legend Santa Clara
  • Sofitel Legend Santa Clara Cartagena
  • Sofitel Legend Santa Clara Hotel
  • Sofitel Legend Santa Clara Hotel Cartagena
  • Sofitel Santa Clara

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: USD 2.7 per accommodation, per night
  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Rollaway beds are available for USD 200.0 per night

Buffet breakfast is offered for an extra charge of USD 24 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 26 per vehicle (one way)

Wired Internet access is available in guestrooms for USD 20 per night (rates may vary)

Wired Internet access is available in public areas for USD 20 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sofitel Legend Santa Clara Cartagena, Cartagena

Landmarks

  • In Cartagena Walled City
  • Puerta del Reloj (9-minute walk)
  • San Felipe de Barajas Castle (19-minute walk)
  • San Pedro Claver Church and Convent (11-minute walk)
  • San Diego Park (0-minute walk)
  • House of Gabriel Garcia Marquez (0-minute walk)
  • Plaza de San Diego (1-minute walk)
  • Fine Arts (1-minute walk)

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) 12-min drive
  • Free self parking
  • Free valet parking
  • Airport shuttle (surcharge)

Recent reviews

Exceptional 9.6 From 162 reviews

Sofitel Legend Santa Clara Cartagena, Cartagena
Very Good8.0
A week long family vacation with small children. Very beautiful property centrally located in old city. The hotel is very well maintained, nice pool and amenities. Great spa offering wide variety of services and offering high end products such as Sisley. Rooms are nice but we didn't like the softness of beds. Service is a little sluggish - long wait for food service, drinks, etc. Some dishes wouldn't even make it to your table. However, if you point it out, the staff would make the adjustment and try to compensate you some other way. Staff is friendly and helpful. Overall, good place to stay.
Irina, us4 night family trip
Sofitel Legend Santa Clara Cartagena, Cartagena
Exceptional10.0
The people were wonderful! The history of the hotel is absolutely spectacular! What a great place to visit.
Jacob, us5 night romance trip
Sofitel Legend Santa Clara Cartagena, Cartagena
Very Good8.0
Hotel stay
The over all staff was great! Checkin & front desk SUCK, only in my opinion. They're sticklers for knowing ALL guests per room. I'm a family of 4, & had to hide my 8 yr old son in order to fit him in my room. I understand that's the rules, however exceptions can be made: specially when we were part of a large wedding group w over 10 rooms booked.
Alejandro, us5 night trip with friends
Sofitel Legend Santa Clara Cartagena, Cartagena
Exceptional10.0
Great stay with friends.
We had an amazing vacation and birthday celebration at the hotel. All staff are friendly and helpful. We enjoyed relaxing with friends on the comfortable sofas that line and overlook the beautiful inner garden courtyard. The pool and service at the pool was excellent. The hotel is well situated and within walking distance to places to experience. We want to return. There was nothing negative about our stay.
Enrique, us2 night trip with friends
Sofitel Legend Santa Clara Cartagena, Cartagena
Exceptional10.0
Perfection!
I'll say it over and over again - this is by far the best hotel to stay in Cartagena. It is perfect situated, the hotel used to be a nun's covenent and the space is beautiful, the pool is spectatuclar and the food at the various restaurants and bars on site are delicious. The hotel has a beautiful view of the walls. I'll always come back and stay here!
Tracy, us3 night romance trip

See all reviews

Sofitel Legend Santa Clara Cartagena, Cartagena

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