Sofitel Legend Santa Clara Cartagena

Photo gallery for Sofitel Legend Santa Clara Cartagena

Primary image
Outdoor pool, pool umbrellas
Suite, 1 King Bed, Sea View (Legend Suite) | Premium bedding, down comforters, minibar, in-room safe
Suite, 1 King Bed, Terrace, Sea View (Amaral) | Premium bedding, down comforters, minibar, in-room safe
Classic Room, 1 King Bed, View (Interior view) | Premium bedding, down comforters, minibar, in-room safe

Overview of Sofitel Legend Santa Clara Cartagena

UNESCO Sustainable Travel Pledge

Sofitel Legend Santa Clara Cartagena

5.0 star property
Luxury resort with 2 restaurants, near Clock Tower

9.4/10 Exceptional

699 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is $320
Price available on 10/30/2022
Map
Calle Del Torno, 39 - 29, Barrio San Diego, Cartagena, Bolivar, 130001
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Internet in the lobby
  • Fitness center
  • Steam room
  • Spa tub
  • Pool bar
  • 24-hour room service
  • In-room childcare
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Separate sitting area
  • Cable/satellite TV service
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • In Cartagena Walled City
  • Bocagrande Beach - 9 min drive
  • Cartagena de Indias Convention Center - 4 min drive
  • Ayala Center - 11 min drive
  • Clock Tower - 16 min drive
  • Blanca Beach - 65 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 9 min drive
  • Airport shuttle (surcharge)

About this property

Sofitel Legend Santa Clara Cartagena

5-star historic resort in the heart of Cartagena Walled City
Take advantage of a roundtrip airport shuttle, a poolside bar, and a terrace at Sofitel Legend Santa Clara Cartagena. Treat yourself to aromatherapy, a massage, or a facial at the onsite spa. Enjoy garden views and more at the two onsite restaurants. Yoga classes and aerobics classes are offered at the gym; Sofitel Legend Santa Clara Cartagena also has designer stores on site, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
You'll also find perks like:
  • An outdoor pool with pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), wedding services, and express check-out
  • Tour/ticket assistance, a porter/bellhop, and an elevator
  • Guest reviews give good marks for the breakfast, pool, and helpful staff
Room features
All 125 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
More amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • HDTVs with cable channels
  • Separate sitting areas, childcare services, and daily housekeeping

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 125 units
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - 3 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Childcare in room (surcharge)

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (3531 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Designer stores on site
  • Full-service spa
  • Spa tub
  • Steam room
  • Wine tasting room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

El Claustro - This restaurant serves breakfast, lunch, and dinner.
1621 Restaurant - This fine-dining restaurant serves lunch and dinner. Open daily.
Jardin Santa Clara - This restaurant overlooks the garden. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.
Sofitel Legend Santa Clara Cartagena is listed in the 2021 Travel + Leisure 500.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.
The property is a member of Historic Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Wired Internet access is available in guestrooms for USD 20 per night (rates may vary)
  • Wired Internet access is available in public areas for USD 20 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of USD 25 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 26 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 200.0 per night
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Cartagena Santa Clara
Cartagena Sofitel Santa Clara
Santa Clara Cartagena
Sofitel Legend Cartagena Santa Clara
Sofitel Legend Santa Clara
Sofitel Legend Santa Clara Cartagena
Sofitel Legend Santa Clara Hotel
Sofitel Legend Santa Clara Hotel Cartagena
Sofitel Santa Clara
Sofitel Santa Clara Cartagena
Sofitel Hotel Santa Clara
Sofitel Santa Clara Hotel Cartagena
Sofitel Legend Santa Clara Cartagena Hotel
Sofitel Cartagena
Cartagena Sofitel
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Resort
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Cartagena Cartagena
Sofitel Legend Santa Clara Cartagena Resort Cartagena

Frequently asked questions

Does Sofitel Legend Santa Clara Cartagena offer free cancellation for a full refund?
Yes, Sofitel Legend Santa Clara Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sofitel Legend Santa Clara Cartagena?
As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at Sofitel Legend Santa Clara Cartagena on Oct 30, 2022 start from $320, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sofitel Legend Santa Clara Cartagena?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sofitel Legend Santa Clara Cartagena?
Yes, there's an outdoor pool.
Are pets allowed at Sofitel Legend Santa Clara Cartagena?
Sorry, pets aren't allowed.
Is parking offered on site at Sofitel Legend Santa Clara Cartagena?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Sofitel Legend Santa Clara Cartagena?
Yes, an airport shuttle is available. The charge is USD 26 per vehicle one way.
What are the check-in and check-out times at Sofitel Legend Santa Clara Cartagena?
You can check in from 3 PM - 3 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Sofitel Legend Santa Clara Cartagena?
No, this resort doesn't have a casino, but Rio Cartagena Casino (8-min drive) is nearby.
What is there to do at Sofitel Legend Santa Clara Cartagena and nearby?
Have fun with nearby activities like scuba diving, water skiing, and windsurfing. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Sofitel Legend Santa Clara Cartagena also has an outdoor pool and a steam room, as well as spa services and a garden.
Are there restaurants at or near Sofitel Legend Santa Clara Cartagena?
Yes, there are 2 onsite restaurants, featuring garden views. Nearby restaurants include Fm Restaurante (3-min walk), Tabetai Sushi Bar (4-min walk), and La Mulata (4-min walk).
What's the area around Sofitel Legend Santa Clara Cartagena like?
Sofitel Legend Santa Clara Cartagena is in Cartagena Walled City, a short 9-minute drive from Rafael Nunez Intl. Airport (CTG) and 7 minutes' walk from Clock Tower. Travelers say this resort is in a good location.

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Very Good

The rooms were musty smelling. The staff was lovely.
Dawn, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Hotel is great. Staff is very friendly. Would recommend to anyone.
Cristine, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Gina, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Some small detail in the room. But the rest was espectacular
Eduardo, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel! Great hospitality and amazing rooms! Highly recommend!
Amanda, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel with beautiful and well maintained grounds. Amazing staff, highly professional.
Arkady, 6-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Gabriel from the concierge was superb. All staff are very friendly and ready
Jose, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great service, wonderful food
Andres, 2-night family trip
Verified Expedia guest review

6/10 Good

The food and service were good! Disappointed at the end of the stay regarding my stay… I called to the front desk regarding checkout and was told 4pm due to my relationship with American Express… Literally 3 or so hours later I was told I had to leave… At that point it was only 1:00pm! The lady at the front desk was NOT professional in regards to the way it was said….. The stay went from an 8 to a 6! Not good! Would I stay again…. Debatable
Kevin, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel with history. Always so clean and the staff is very nice and friendly.
Maria, 1-night family trip
Verified Expedia guest review