Hotel Casa Lola Deluxe Gallery

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2 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
2 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
2 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
Terrace/patio

Overview of Hotel Casa Lola Deluxe Gallery

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Hotel Casa Lola Deluxe Gallery

4.0 star property
4-star hotel with full-service spa, connected to the convention center, near Plaza de la Trinidad

8.8/10 Fabulous

359 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is $159
Price available on 10/31/2022
Map
Calle del Guerrero No 29 - 108, Cartagena, Bolivar, 7516
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Pool bar
  • Swim-up bar
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Cartagena Walled City
  • Ayala Center - 3 min drive
  • Cartagena de Indias Convention Center - 3 min drive
  • Clock Tower - 11 min drive
  • Bocagrande Beach - 8 min drive
  • Blanca Beach - 64 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 17 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Di Silvio Trattoria - 2 min walk
  • 923 Tapas & Vinos - 2 min walk
  • Casa della Pasta - 2 min walk
  • Caffe Lunático - 2 min walk
  • Bazurto Social Club - 2 min walk

About this property

Hotel Casa Lola Deluxe Gallery

4-star boutique hotel revitalized in 2016 and located in the heart of Cartagena Walled City
You can look forward to a roundtrip airport shuttle, a swim-up bar, and a poolside bar at Hotel Casa Lola Deluxe Gallery. Indulge in a deep-tissue massage, a body treatment, and a body scrub at the onsite spa. The onsite Caribbean cuisine fine-dining restaurant, RESTAURANTE Doña Lola, features garden views and brunch. In addition to a rooftop terrace and an art gallery on site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools with sun loungers, pool umbrellas, and a swim-up bar
  • Full breakfast (surcharge), concierge services, and an elevator
  • Laundry services, luggage storage, and a front desk safe
  • A 24-hour front desk, smoke-free premises, and free newspapers
  • Guest reviews say great things the dining options, helpful staff, and location
Room features
All guestrooms at Hotel Casa Lola Deluxe Gallery boast perks such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Extra amenities include:
  • Memory foam beds and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 45-inch Smart TVs with cable channels
  • Portable fans, daily housekeeping, and phones

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 22 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (1 per room, up to 26 lbs)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • 24-hour offsite parking within 66 ft (COP 25000 per day)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's menu

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 2 outdoor pools
  • Art gallery on site
  • Designer stores on site
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Well-lit path to entrance

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 45-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Portable fan
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

RESTAURANTE Doña Lola - Overlooking the garden, this fine-dining restaurant specializes in Caribbean cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Full breakfast is offered for an extra charge of COP 40000 for adults and COP 40000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of COP 35000 per vehicle. Maximum occupancy 3

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 50000 per pet, per night

Parking

  • Parking is available nearby and costs COP 25000 per day (66 ft away; open 24 hours)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts major credit cards, debit cards and cash.

Property Registration Number RNT 17617

Also known as

CASA LOLA Cartagena
HOTEL CASA LOLA
HOTEL CASA LOLA Cartagena
Casa Lola Deluxe Gallery
Hotel Casa Lola Deluxe Gallery Hotel
Hotel Casa Lola Deluxe Gallery Cartagena
Hotel Casa Lola Deluxe Gallery Hotel Cartagena

Frequently asked questions

Does Hotel Casa Lola Deluxe Gallery offer free cancellation for a full refund?
Yes, Hotel Casa Lola Deluxe Gallery does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Casa Lola Deluxe Gallery?
As of Oct 7, 2022, prices found for a 1-night stay for 2 adults at Hotel Casa Lola Deluxe Gallery on Oct 31, 2022 start from $159, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Casa Lola Deluxe Gallery?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Casa Lola Deluxe Gallery?
Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at Hotel Casa Lola Deluxe Gallery?
Yes, pets are welcome, with a limit of 1 per room and maximum weight of 26 lbs per pet. There's a charge of COP 50000 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is airport shuttle service offered by Hotel Casa Lola Deluxe Gallery?
Yes, an airport shuttle is available. The charge is COP 35000 per vehicle.
What are the check-in and check-out times at Hotel Casa Lola Deluxe Gallery?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Casa Lola Deluxe Gallery?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (7-min drive) is nearby.
What is there to do at Hotel Casa Lola Deluxe Gallery and nearby?
Hotel Casa Lola Deluxe Gallery has 2 outdoor pools and a spa, as well as a garden.
Are there restaurants at or near Hotel Casa Lola Deluxe Gallery?
Yes, RESTAURANTE Doña Lola offers alfresco dining, Caribbean cuisine, and garden views. Nearby restaurants include Cafe Del Mural (3-min walk), Las Indias Boutique Gourmet (4-min walk), and La Cocina de Pepina (5-min walk).
What's the area around Hotel Casa Lola Deluxe Gallery like?
Hotel Casa Lola Deluxe Gallery is in Cartagena Walled City, a short 6-minute walk from Ayala Center and 9 minutes' walk from Clock Tower. Travelers say that the hotel is in a great location.

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

9.2/10

Staff & service

8.5/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Nice boutique hotel
Great boutique hotel, nice decoration and roof top pools & bar. Our suite was a loft so it takes a little to cool down never the high ceiling. We're concern about the outside noise but we sleep well.
Sergio, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Excellent. However, go in with eyes wide open.
We loved it. Unique property in the best part of town. Be aware: 1. We had repeated trouble with the toilet. The mechanism was broken and the plumber didn't fully fix it. We survived with an open tank to flush it. 2. The shower drain backed up a few times and caused a minor overflow. 3. The loft area in our suite had a staircase only suitable for the nimble. On the positives: 1. The staff is excellent. Helpful and attentive. 2. The location is amazing. 10 minutes to the walled city. 15 minutes to the marina. 20 minutes to Castle san Fernandez. Getsemani is itself a super cool neighborhood with bars (Cafe Havana is on the corner half a block away), and good, cheap restaurants. 3. Rooftop bar and pools! 4. Good breakfast menu and good value if you pay in advance.
Caleb, 11-night family trip
Verified Hotels.com guest review

4/10 Fair

No hot water in my shower. The rooms were very cool. Love the art and vibe. Some occasional power outages at night. Staff was exceptional.
Curtis, 5-night trip
Verified Expedia guest review

6/10 Good

Room postings misleading. When I booked the room it listed it as having a king bed and a twin bed. When I got into the room it was two twin beds. I was staying with a friend and on the second night he got his own hotel room at a different hotel. I pushed the two small twin beds together but then kept separating when your body ended up in the middle. Silly, but for a jr. suite you expect more. The restaurant and staff were great, just be careful which room you select.
Anthoney, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The service was amazing the staff when out of their way for us!
Gypsy Rose, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Naila, 5-night trip
Verified Expedia guest review

2/10 Poor

This was an awful experience, communication was awful my room was switched without my knowledge my safe was opened.
Shannon, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Charmed by Lola
We had stayed in another beautiful hotel in the walled city a week prior to our stay here. We left the area and came back and needed one more night’s stay. I located Hotel Casa Lola and secured a room without fully understanding what a treat we were about to enjoy. This place was outstanding! So beautifully done! The staff worked so hard to be professional, courteous, and welcoming. They helped set up our Covid testing, got us our taxi, and never dropped a beat. The food was equally terrific and the bar was so beautiful! We loved our short but sweet stay.
Claudia, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Staff was unprofessional.
Judith, 3-night trip
Verified Expedia guest review