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Hotel Casa San Agustin, Cartagena

4.5 stars4.5 stars
Centro Calle de la Universidad No.36-44CartagenaBolivar130001Colombia, 800-491-6126
Loved by guests
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Outstanding4.8 / 5
Service
Fantastic service
Value for money
Best value for money
Vibe
Awesome vibe
Food
Delicious food
55See all 55 Hotels.com reviews
From 685 reviewsTripAdvisor Traveller Rating

Hotel Casa San Agustin, Cartagena

Hotel Info: 866-539-8117

from $378
  • Premium Room, Jetted Tub, Garden View
  • Junior Suite, Garden View
  • Deluxe Room, City View
  • Classic Room
  • Royal Suite, 2 Bedrooms, Jetted Tub, City View
  • Luxury Suite, 2 Bedrooms, Balcony, City View

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Parents must have child's birth certificate and photo ID *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • No parking

Also known as

  • Casa San Agustin
  • Casa San Agustin Cartagena
  • Casa San Agustin Hotel
  • Hotel Casa San Agustin
  • Hotel Casa San Agustin Cartagena

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

Guests under 12 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 19 percent city/local tax will be charged
  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Rollaway beds are available for COP 290000 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of COP 110000 per vehicle (roundtrip)

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built XVII
  • Elevator/lift
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Aurum Spa has 3 treatment rooms. Services include massages, facials, and manicures and pedicures. The spa is equipped with a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Alma - Overlooking the garden, this fine-dining restaurant specializes in Latin American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Awards and affiliations

  • Hotel Casa San Agustin is listed in the 2013 Condé Nast Traveler Hot List.
  • The property is a member of the Leading Hotels of the World.

Hotel Casa San Agustin, Cartagena’s small print

Also known as

  • Casa San Agustin
  • Casa San Agustin Cartagena
  • Casa San Agustin Hotel
  • Hotel Casa San Agustin
  • Hotel Casa San Agustin Cartagena

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

Guests under 12 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 19 percent city/local tax will be charged
  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Rollaway beds are available for COP 290000 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of COP 110000 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Casa San Agustin, Cartagena

Landmarks

  • In Cartagena Walled City
  • Puerta del Reloj (0.2 mi / 0.3 km)
  • San Pedro Claver Church and Convent (0.3 mi / 0.5 km)
  • San Felipe de Barajas Castle (1.1 mi / 1.7 km)
  • University of Cartagena (0 mi / 0 km)
  • Simon Bolivar House and Museum (0.1 mi / 0.2 km)

Getting around

  • Onsite parking not available
  • Cartagena (CTG-Rafael Nunez Intl.) 12-min drive
  • Airport shuttle (surcharge)

Recent reviews

Outstanding 4.8 /5 from 55 reviews

Hotel Casa San Agustin, Cartagena
Outstanding5.0 / 5
Katherine was an amazing concierge. She showed us everything we needed to know about the hotel and recommended the best restaurants. She was very knowledgable. I couldn't sing higher praises for her. The hotel vibe was relaxing. Everything smelt amazing and it was always cool. The pool and a piece of paradise. I recommend this hotel to anyone going to Cartagena.
2 night trip with friends
Hotel Casa San Agustin, Cartagena
Outstanding5.0 / 5
Will only stay here whenever I visit Cartegena
When I booked last minute there was only the junior suite available. The room was absolutely stunning. The hotel was gorgeous and quiet and lovely. The staff incredibly helpful and friendly and nice. This place was actually better than my top rated Chateau in St. Emilion, France which until now was the nicest place I have ever stayed in all my travels.
3 night trip
Hotel Casa San Agustin, Cartagena
Good3.0 / 5
a great stay let down by a few key points
Our room was much smaller than the website imagery would suggest. Only 4 pool chairs for the whole hotel, none of them get sun due to the high walls on either side of the pool. The service, cleanliness and location were all top notch
3 night romance trip
Hotel Casa San Agustin, Cartagena
Outstanding5.0 / 5
1 week in Cartagena
One of the nicest and best designed hotels we've stayed in. It is quiet, which is rare in Cartagena. Staff are amazing! Room 102 has a private pool if you can swing it but all the rooms are fantastic! We stayed in 3 different rooms and loved each of them.
1 night romance trip
Hotel Casa San Agustin, Cartagena
Outstanding5.0 / 5
A true Cartagena gem
Beautiful hotel and home. Staff is excellent, and helpful in every way. Breakfasts outstanding. Centrally located neighborhood.
6 night romance trip

See all reviews

Hotel Casa San Agustin, Cartagena

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