All hotels in Cartagena, Colombia
1 room, 2 adults

Hotel Casa San Agustin, Cartagena

4.5-star4.5 stars
Centro Calle de la Universidad No.36-44CartagenaBolivar130001Colombia

Luxury hotel with 2 bars/lounges, near Puerta del Reloj
  • Free cooked-to-order breakfast and free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Exceptional9.6
Breakfast
Tasty breakfast
Location
Great location
Service
Fantastic service
Wellness Area
Sufficient wellness & sports facilities
53See all 53 Hotels.com reviews
From 826 reviewsTripAdvisor Traveller Rating

Hotel Casa San Agustin, Cartagena

from $431
  • Deluxe Room
  • Junior Suite
  • Premium Room, Jetted Tub, Garden View
  • Luxury Suite, 2 Bedrooms, Balcony

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Parents must have child's birth certificate and photo ID *

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • No parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Aurum Spa has 3 treatment rooms. Services include massages, facials, and manicures and pedicures. The spa is equipped with a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Alma - Overlooking the garden, this restaurant specializes in Latin American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Awards and affiliations

  • Hotel Casa San Agustin is listed in the 2013 Condé Nast Traveler Hot List.
  • The property is a member of the Leading Hotels of the World.

Hotel Casa San Agustin, Cartagena’s small print

Also known as

  • Casa San Agustin
  • Casa San Agustin Cartagena
  • Casa San Agustin Hotel
  • Hotel Casa San Agustin
  • Hotel Casa San Agustin Cartagena

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

Guests under 12 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Rollaway beds are available for COP 290000 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of COP 110000 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Casa San Agustin, Cartagena

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 15 min drive
  • Onsite parking not available
  • Airport shuttle (surcharge)

Recent reviews

Exceptional 9.6 From 53 reviews

Hotel Casa San Agustin, Cartagena
Fair4.0
Our upgrade was a downgrade
Our upgrade was a down grade. We had even emailed the hotel in advance because it was our anniversary. The hotel moved us from one tiny room accessed via a perilous winding stair case to another suit also accessed via a spiral staircase to a suite on a half floor with low ceilings and a windowless “living room” the rooms are so dark we could not even read in them in the day time because there isn’t sufficient lighting to compensate for the lack of natural light. The hotel itself is beautiful and from what we could see has several beautiful high ceilinged rooms and suites but unless your booking agent can garuntee your room I would recommend another less expensive option. Especially if you are staying for more than a couple of nights.
A Traveler, us5 night trip
Hotel Casa San Agustin, Cartagena
Exceptional10.0
Amazing
Amazing!
Crystal, us3 night trip
Hotel Casa San Agustin, Cartagena
Exceptional10.0
Service was exceptional and always attentive.
A Traveler, us2 night trip
Hotel Casa San Agustin, Cartagena
Exceptional10.0
Katherine was an amazing concierge. She showed us everything we needed to know about the hotel and recommended the best restaurants. She was very knowledgable. I couldn't sing higher praises for her. The hotel vibe was relaxing. Everything smelt amazing and it was always cool. The pool and a piece of paradise. I recommend this hotel to anyone going to Cartagena.
A Traveler, us2 night trip with friends
Hotel Casa San Agustin, Cartagena
Exceptional10.0
Will only stay here whenever I visit Cartegena
When I booked last minute there was only the junior suite available. The room was absolutely stunning. The hotel was gorgeous and quiet and lovely. The staff incredibly helpful and friendly and nice. This place was actually better than my top rated Chateau in St. Emilion, France which until now was the nicest place I have ever stayed in all my travels.
A Traveler, us3 night trip

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Hotel Casa San Agustin, Cartagena

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