Charleston Santa Teresa Cartagena
Luxury hotel with 3 restaurants, near Ayala Center
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Charleston Santa Teresa Cartagena
Photo gallery for Charleston Santa Teresa Cartagena
Overview of Charleston Santa Teresa Cartagena
9.2 out of 10 Superb
9.2/10 Superb
Property highlights
- Airport transfer
- Free WiFi
- Air conditioning
The price is $361
Price available on 9/25/2023
Carrera 3 # 31-23, Centro Plaza de Santa Teresa, Cartagena, Bolivar, 130001
Main amenities
- Daily housekeeping
- 3 restaurants and bar/lounge
- Full-service spa
- Outdoor pool
- Rooftop terrace
- Breakfast available
- Fitness center
- Free use of bicycles
- 24-hour room service
- 24-hour business center
- Conference center
- Business center
For families
- Children stay free
- Free cribs/infant beds
- Private bathroom
- Television
- Daily housekeeping
- Laundry facilities
Room options
View all photos for Grand Suite
Grand Suite
View all photos for Premier Room
Premier Room
View all photos for Premium Room, Balcony
Premium Room, Balcony
View all photos for Colonial Suite
Colonial Suite
View all photos for Junior Suite
Junior Suite
View all photos for Superior Double Room, 2 Queen Beds
Superior Double Room, 2 Queen Beds
View all photos for Classic Room, Courtyard View
Classic Room, Courtyard View
View all photos for Master Suite
Master Suite
View all photos for Classic Room, Sea View
Classic Room, Sea View
View all photos for Suite, Courtyard View
Suite, Courtyard View
About this area
What's nearby
- In Cartagena Walled City
- Ayala Center - 10 min walk
- Walls of Cartagena - 1 min drive
- Cartagena de Indias Convention Center - 2 min drive
- Bocagrande Beach - 5 min drive
- Clock Tower - 2 min drive
- San Felipe de Barajas Castle - 3 min drive
- Blanca Beach - 81 min drive
Getting around
Restaurants
- Cuzco Cocina Peruana - 3 min walk
- Di Silvio Trattoria - 14 min walk
- Quebracho - 3 min walk
- Restaurante Candé - 8 min walk
- Bernardo del Viento - 5 min walk
About this property
Charleston Santa Teresa Cartagena
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
At a glance
Hotel size
- 87 rooms
- Arranged over 6 floors
Arriving/Leaving
- Check-in time from 3 PM - midnight
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions.
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- Parents must have child's birth certificate and photo ID*
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms (speed: 25+ Mbps)
Parking
- No onsite parking
Transfers
- Airport pickup on request (available 24 hours)*
Other information
- Designated smoking areas (fines apply)
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
- 3 restaurants
- Bar/lounge
- Private dining
- 24-hour room service
Traveling with children
- Children stay free (see details)
- Lifeguard on site
What to do
- Shopping
- Bicycle tour information
- Use of nearby fitness center
- Ecotours nearby
- Golf lessons nearby
- Hiking/biking trails nearby
- Kayaking nearby
- Scuba diving nearby
- Scooter/moped rentals nearby
Working away
- 24-hour business center
- 3 meeting rooms
- Computer station
- Conference center (2626 square feet of space)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Laundry facilities
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Free bicycle rentals
- Pool loungers
- Pool umbrellas
- Romance packages
Facilities
- 1 building/tower
- Built in 1996
- Safe-deposit box at front desk
- Rooftop terrace
- Fitness center
- An outdoor pool
- Designer stores on site
- Full-service spa
- Massage/treatment rooms
- Banquet hall
- Reception hall
Accessibility
- Elevator
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible business center
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
Room amenities
Be entertained
- iPad
- 55-inch TV
- Satellite TV channels
- Netflix
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Espresso maker
- Bathrobes and slippers
- Window screens
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Down comforter
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
- Premium bedding
- Free crib/infant bed
What to enjoy
- Individually furnished and decorated
Freshen up
- Private bathroom
- Rainfall showerhead
- Shower only
- Designer toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free newspapers
- Free WiFi (speed of 25+ Mbps)
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Mobile key entry
Special features
Spa
The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
La Terraza - This poolside restaurant specializes in local and international cuisine and serves breakfast and lunch. Guests can enjoy alfresco dining (weather permitting). Open daily.
Harry`s Cartagena - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Plaza Santa Teresa - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.
Optional extras
- Buffet breakfast is offered for an extra charge of approximately USD 27 for adults and USD 27 for children
- Airport shuttle service is offered for an extra charge of USD 19 per vehicle. Maximum occupancy 2
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property will be renovating from August 1 2023 to September 8 2023 (completion date subject to change). The following areas are affected:
- Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.
Children & extra beds
- Rollaway beds are available for USD 100.0 per night
- If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool, spa, & gym (if applicable)
- Pool access available from 7:00 AM to 6:00 PM
- Guests under 18 years old are not allowed in the spa
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Also known as
Cartagena Charleston Santa Teresa
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