All hotels in Cartagena, Colombia
1 room, 2 adults

Charleston Santa Teresa Cartagena, Cartagena

5-star5 stars
Carrera 3 # 31-23 Centro Plaza de Santa Teresa, CartagenaBolivar130001Colombia

Luxury hotel with 3 restaurants, near Puerta del Reloj
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Superb9.0
Bar and Beverages
Bar is awesome
Pool
Great pool
Vibe
Awesome vibe
WiFi
Good internet service
139See all 139 Hotels.com reviews
From 676 reviewsTripAdvisor Traveller Rating

Charleston Santa Teresa Cartagena, Cartagena

from $230
  • Standard Room
  • Junior Suite
  • Deluxe Room
  • Superior Room

At a glance

Key facts

Hotel size

  • This hotel has 87 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool umbrellas
  • Spa tub
  • Steam room
Working away
  • Conference space
  • Meeting rooms 2
  • Conference space size (feet) - 2626
  • Conference space size (meters) - 244
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Designated smoking areas
  • Rooftop terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • IPad
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Spa Santa Teresa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Cafe Colonial - This restaurant overlooks the garden. Open daily.

La Terraza - This restaurant is located by the pool and specializes in Caribbean cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Harry Sasson Restaurant - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Plaza Santa Teresa - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

Charleston Santa Teresa Cartagena, Cartagena’s small print

Also known as

  • Cartagena Charleston Santa Teresa
  • Charleston Santa Teresa Cartagena
  • Charleston Santa Teresa Cartagena Hotel
  • Santa Teresa Cartagena Charleston
  • Charleston Hotel Cartagena
  • Hotel Santa Teresa Cartagena
  • Santa Teresa Cartagena
  • Charleston Santa Teresa Hotel
  • Charleston Santa Teresa

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 7 AM to 7 PM.
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
    • Resort fee: USD 4 per person, per night

    Resort fee inclusions:

    • In-room safe and safe insurance

    Inclusions may be listed elsewhere on the page as free or for a surcharge.

    Optional extras

    Rollaway beds are available for USD 117.0 per night

    Breakfast costs between USD 30 and USD 35 for adults, and USD 30 and USD 35 for children (approximately)

    Cribs/Infant beds are available for USD 117.0 per night

    Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Charleston Santa Teresa Cartagena, Cartagena

    Landmarks

    • In Cartagena Walled City
    • Puerta del Reloj - 8 min walk
    • San Felipe de Barajas Castle - 23 min walk
    • San Pedro Claver Church and Convent - 3 min walk
    • Caribbean Naval Museum - 1 min walk
    • Plaza de San Pedro Claver - 3 min walk
    • Parque de La Marina - 3 min walk
    • Naval Museum Cartagena - 3 min walk

    Getting around

    • Cartagena (CTG-Rafael Nunez Intl.) - 11 min drive
    • Onsite parking not available
    • Airport shuttle (surcharge)

    Recent reviews

    Superb 9.0 From 139 reviews

    Charleston Santa Teresa Cartagena, Cartagena
    Fair4.0
    Avoid Charleston Santa Teresa in Cartagena
    Rooms uncomfortable ( bed making noises ) toilet in bad condition . Windows dirty . Food at Harris restaurant contaminated with human hairs . No one approached to apologize or solve the problem . To expensive for the type of services rendered
    Manuel, us4 night trip
    Charleston Santa Teresa Cartagena, Cartagena
    Exceptional10.0
    Amazing Property
    Excellent all around. Cartagena is a magical city, and we could not think of a better place to have stayed than the Charleston. Beautiful property, great service, perfect location.
    A Traveler, us4 night trip
    Charleston Santa Teresa Cartagena, Cartagena
    Exceptional10.0
    Beautiful hotel and amazing location. Considering the price, the service was a bit disappointing but apparently there was a wedding that weekend so that might be why.
    A Traveler, us4 night trip with friends
    Charleston Santa Teresa Cartagena, Cartagena
    Exceptional10.0
    Everything could not have been better!
    The people were (uniformly) superb and responsive; the rooftop pool was terrific; the room was great; the restaurants were excellent; the wi-fi worked at all times; and the location was perfect.
    steven, us4 night trip
    Charleston Santa Teresa Cartagena, Cartagena
    Exceptional10.0
    Great room, clean and sound proof.
    Juan, us1 night trip

    See all reviews

    Charleston Santa Teresa Cartagena, Cartagena

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