Hilton Cartagena

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Primary image
On the beach, black sand
4 outdoor pools, open 9:00 AM to 6:00 PM, sun loungers
4 outdoor pools, open 9:00 AM to 6:00 PM, sun loungers
4 outdoor pools, open 9:00 AM to 6:00 PM, sun loungers

Overview of Hilton Cartagena

Hilton Cartagena

4.5 star property
4.5-star beachfront resort with restaurant, near Bocagrande Beach

8.6/10 Fabulous

964 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Pet friendly
  • Gym
The price is $165
Price available on 7/13/2022
Map
Avenida Almirante Brion, El Laguito, Cartagena, 130001
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • 4 outdoor pools and 6 spa tubs
  • Breakfast available
  • 3 outdoor tennis courts
  • 24-hour fitness center
  • Steam room
  • Children's pool
  • Waterslide
  • Pool bar
  • 24-hour room service
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In El Laguito
  • Bocagrande Beach - 10 min walk
  • Castillo Grande Beach - 2 min drive
  • Cartagena de Indias Convention Center - 16 min drive
  • Plaza Santo Domingo - 18 min drive
  • San Pedro - 19 min drive
  • Clock Tower - 19 min drive
  • Cartagena Cathedral - 19 min drive
  • Bolivar Square - 19 min drive
  • Las Bovedas - 20 min drive
  • Marbella Beach - 24 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 14 min drive

About this property

Hilton Cartagena

Hilton Cartagena is a great choice for your beach stay in Cartagena, putting you near activities like scuba diving and snorkeling. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, aromatherapy, and mani/pedis. Offering ocean views, Las Chivas Restaurant serves international cuisine and is open for breakfast, lunch, and dinner. A poolside bar, a 24-hour fitness center, and a fitness center are other highlights at this luxurious resort. Fellow travelers say great things about the location and spacious guestrooms.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 1 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 341 units
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 1 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's pool
  • Waterslide
  • Children's menu
  • Lifeguard on site

What to do

  • On the beach
  • Tennis
  • Volleyball
  • Shopping
  • Golf lessons nearby
  • Boat tours nearby
  • Scuba diving nearby

Working away

  • 24-hour business center
  • 14 meeting rooms
  • Computer station
  • Conference center (25941 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1980
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • 4 outdoor pools
  • Shopping mall on site
  • Spa services
  • 6 spa tubs
  • 3 outdoor tennis courts
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 49-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Dining

Las Chivas Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Pizza Al Forno - This family restaurant specializes in pizza. Open daily.
Pool Bar - This poolside bar serves lunch only. Open daily.
Sunset Grill - This beachfront bar specializes in regional cuisine and serves lunch only. A children's menu is available. Open daily.
Society Lobby Bar - Overlooking the garden, this lobby lounge serves light fare only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • WiFi is available in guestrooms for COP 5000 per day (rates may vary)
  • Wired Internet access is available in guestrooms for COP 5000 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of COP 65219 for adults and COP 45015 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 50 per pet, per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:00 AM to 6:00 PM
  • Guests under 16 years old are not allowed in the fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 1 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Cartagena Hilton
Hilton Cartagena
Hilton Hotel Cartagena
Cartagena Hilton Hotel
Hilton Cartagena Hotel Cartagena
Hilton Cartagena Hotel
Hilton Cartagena Resort
Hilton Cartagena Resort
Hilton Cartagena Cartagena
Hilton Cartagena Resort Cartagena

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.3/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Milena, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nikolai, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carolina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Javier, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

amazing stay and the room was huge with a beautiful balcony
Gustavo, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Stay in Cartagena
On our last day it rained and all of a sudden our room was full of water coming in from the closed windows, not just droplets, our floor in both rooms (we took the suite) were full of water. I called front desk to say there was water all over the floor and they said they would send someone but never did. And the air conditioner in one of the rooms didn’t work properly, we called front desk, they sent someone who checked and said he would be back but never came back .
2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Great Hitel and location
Stay was great, however evertime I ask front desk for information they had to pull up my room # before answering my questions. Also photo desk was never attended,we had photos taken and we went to ask question or look fir someone to print. No one wS around desk was always vacant
Mozell, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stellar service + Great for families!
Great property for families, the check-in was a breeze with Nathalia at the front desk; she talked to us about all the amenities so that we get the best experience. The room with balcony was spectacular and highly recommend, it was very clean as well as the pool and the property was well maintained. The entire staff was super friendly especially the bellmans’ Johnny, Fabio and Robert. The hotel has onsite security making sure our stay was pleasant and safe. We highly recommend the city tour with the hotel cab driver Edwin Jimenez, great knowledge of the city’s history. The location is great in Bocagrande, lots of local fast food, restaurants within walking distance. Great shopping a quick taxi drive to Avenida San Martin with more dining, shopping and local artisanal markets. We will come back soon!
David, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent all around it!
Irma Esther, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carolyn, 6-night family trip
Verified Hotels.com guest review