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Hilton Cartagena, Cartagena

4.5 stars4.5 stars
Avenida Almirante Brion, El LaguitoCartagenaBolivar130001Colombia, 855-239-9397
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Excellent4.4 / 5
Room
Great room
Location
Great location
Service
Fantastic service
Pool
Great pool
504See all 504 Hotels.com reviews
From 2,005 reviewsTripAdvisor Traveller Rating

Hilton Cartagena, Cartagena

Hotel Info: 855-239-9397

from $111
  • King Bed with City View
  • Group Rate
  • Standard 2 Twins
  • Executive Room, 1 King Bed, Business Lounge Access
  • Executive Room, 2 Queen Beds, Business Lounge Access
  • Standard room
  • Two Queen Beds, City View
  • Suite, 2 Queen Beds
  • King Bed
  • King Bed with Sea View
  • One King Bed, Ocean View
  • Suite, 2 Queen Beds
  • Room, 2 Queen Beds, Corner
  • Executive Suite, 1 King Bed, Business Lounge Access, City View
  • Presidential Suite, 1 King Bed
  • Suite, 1 King Bed
  • Standard Room, 1 Double Bed
  • Two twins with balcony seaview
  • Two Queen Beds, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 341 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Free children's club

  • Parents must have child's birth certificate and photo ID *

Pets

  • Pets allowed (dogs and cats only) *

  • 1 per room (up to 70 kg)

  • Restrictions apply *

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Cartagena Hilton
  • Hilton Cartagena
  • Hilton Hotel Cartagena
  • Cartagena Hilton Hotel
  • Hilton Cartagena Hotel Cartagena
  • Hilton Cartagena Hotel

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision.

Guests under 16 years old are not allowed in the fitness facility.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 19 percent city/local tax will be charged
  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Pet deposit: COP 150000.00 per stay

Optional extras

Buffet breakfast is offered for an extra charge of COP 51920 for adults and COP 51920 for children (approximately)

Pets are allowed for an extra charge of COP 100000 per accommodation, per day

WiFi is available in guestrooms for COP 5000 per day (rates may vary)

WiFi is available in public areas for COP 5000 per day (rates may vary)

Wired Internet access is available in guestrooms for COP 5000 per day (rates may vary)

Wired Internet access is available in public areas for COP 5000 per day (rates may vary)

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach towels
  • Number of outdoor pools - 3
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis courts - 3
  • Spa services on site
  • Spa treatment room(s)
  • Playground on site
  • Tennis lessons on site
  • Volleyball on site
  • Golf lessons available nearby
  • Golfing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Marina on site
  • Waterslide
  • Steam room
  • Pool sun loungers
  • Sauna
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 20
  • Conference space
  • Meeting rooms 10
  • Conference space size (feet) - 26708
  • Conference space size (meters) - 2481
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Year Built 1980
  • Elevator/lift
  • ATM/banking
  • Garden
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Kiosco Tibabuyes - This beach restaurant specializes in regional cuisine and serves lunch only. A children's menu is available. Open daily.

Pizza Al Forno - This family restaurant specializes in pizza. Open daily.

Pool Bar - Overlooking the pool, this bar specializes in regional cuisine and serves lunch only. A children's menu is available. Open daily.

Las Chivas Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Society Bar - This lobby lounge overlooks the garden. Open daily.

Recreation

On Site

  • Marina on site
  • Outdoor tennis courts - 3
  • Sauna
  • Steam room
  • Playground on site
  • Tennis lessons on site
  • Volleyball on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Scuba diving nearby
  • Snorkeling nearby

Hilton Cartagena, Cartagena’s small print

Also known as

  • Cartagena Hilton
  • Hilton Cartagena
  • Hilton Hotel Cartagena
  • Cartagena Hilton Hotel
  • Hilton Cartagena Hotel Cartagena
  • Hilton Cartagena Hotel

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision.

Guests under 16 years old are not allowed in the fitness facility.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 19 percent city/local tax will be charged
  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Pet deposit: COP 150000.00 per stay

Optional extras

Buffet breakfast is offered for an extra charge of COP 51920 for adults and COP 51920 for children (approximately)

Pets are allowed for an extra charge of COP 100000 per accommodation, per day

WiFi is available in guestrooms for COP 5000 per day (rates may vary)

WiFi is available in public areas for COP 5000 per day (rates may vary)

Wired Internet access is available in guestrooms for COP 5000 per day (rates may vary)

Wired Internet access is available in public areas for COP 5000 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hilton Cartagena, Cartagena

Landmarks

  • In Bocagrande
  • Rio Cartagena Casino (0.7 mi / 1.1 km)
  • Castillo Grande Beach (0.9 mi / 1.5 km)
  • Bocagrande Beach (1.1 mi / 1.8 km)
  • Hospital Naval de Cartagena (2 mi / 3.2 km)
  • Plaza Santo Domingo (2.7 mi / 4.3 km)

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) 21-min drive
  • Free self parking

Recent reviews

Excellent 4.4 /5 from 504 reviews

Hilton Cartagena, Cartagena
Good3.0 / 5
Good hotel, in an OK neighborhood
Overall it was a good stay, however the overall location is not great, we had ants in the closet, and noisy neighbors one night (adjoining rooms are not properly insulated from noise, I could tell our neighbors were not being obnoxiously loud, but we could still hear it clearly in our room). Staff was friendly.
3 night romance trip
Hilton Cartagena, Cartagena
Good3.0 / 5
Comfortable beds, bad service.
Cartagena was lovely, but next time I'd stay within the walled city. The rooms at the Hilton were large and the beds were very comfortable, but we had a leak in our ceiling that dropped onto the floors and caused us to nearly slip and fall. The wifi was terrible, dropping off every few minutes and then ultimately telling us that we had exceeded the number of devices we could use. (We only had two). The worst thing was that they charge wildly different prices for breakfast depending on whether you purchase it during your check in process or later in your stay. The pools were refreshing, but could have been cleaned more often.
3 night family trip
Hilton Cartagena, Cartagena
Outstanding5.0 / 5
Our stay at the Hilton was great. They offer breakfast buffet for $45.000.00 Colombian money which is $15 us dollars per person. Nice private beach, very few local vendor. Pool was great. We came into a good time where they were going to choose Miss Colombia which the winner will go to participate at Miss Universe. White taxis in the hotel which make you feel very confertable. Hotel area is very safe.
3 night family trip
Hilton Cartagena, Cartagena
Outstanding5.0 / 5
Great Hotel--Especially for Beach and Pool
This is a wonderful hotel in Cartagena, right on the beach, with 3 wonderful swimming pools and a water slide (not scary for kids). The hotel itself is very nice, clean and spacious rooms and good WiFi. The staff is very helpful. The restaurants in the hotel are good, but not excellent. Breakfast at the hotel is very good. For dinners and maybe for lunches, you will want to venture into the old city, for sure. There isn't much within walking distance of the hotel, unfortunately, so unless you drive or take a cab (very inexpensive), you'll be eating in the hotel restaurants, which are not bad, but not full of choices, either. Overall, highly recommended.
7 night family trip
Hilton Cartagena, Cartagena
Outstanding5.0 / 5
Cartagena stay.
The hotel was very clean and nice. Other people told us to not walk around at night so we found it's a bad location to be a tourist.
1 night trip with friends

See all reviews

Hilton Cartagena, Cartagena

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