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Mandarin Oriental, Tokyo

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Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers
Experience luxury in the heart of Tokyo at Mandarin Oriental, Tokyo. Take a stroll through Ueno Park, indulge in a rejuvenating spa treatment or enjoy an invigorating yoga class. With 9 restaurants to choose from and 2 bars to unwind at, this hotel offers convenience and indulgence.
$853 nightly
The total price is $939
Jul 6 - Jul 7

Popular amenities

  • Spa
  • Pet friendly
  • Parking available
  • Internet access
  • Air conditioning

Why we love this property

Work and play central
Located in the city center's business district, this hotel offers 15 meeting rooms for productivity. Guests can unwind at the full-service spa or two bars.
Dining paradise
Culinary explorers can choose from 9 restaurants, 2 cafes, and 2 bars at this hotel. A delightful buffet breakfast starts each day of flavorful adventure.
Relaxation oasis
A full-service spa, 24-hour health club, and sauna create an oasis of calm. Daily spa treatments and yoga classes restore the body and mind.

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Deluxe King Room

Deluxe King Room | Premium bedding, minibar, in-room safe, desk

Deluxe King Room

7.6 out of 10
Good
(9 reviews)
  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 538 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Mandarin Grand King

Mandarin Grand King | Premium bedding, minibar, in-room safe, desk

Mandarin Grand King

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mandarin Grand Twin

Premium bedding, minibar, in-room safe, desk

Mandarin Grand Twin

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 646 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Mandarin Suite King

Premium bedding, minibar, in-room safe, desk

Mandarin Suite King

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Premier King Room

Exterior

Deluxe Premier King Room

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Premier Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Premier Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 538 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite King

Premium bedding, minibar, in-room safe, desk

Premier Suite King

  • City view
  • 969 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Corner King

Deluxe Corner King | Premium bedding, minibar, in-room safe, desk

Deluxe Corner King

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Oriental Suite King

Premium bedding, minibar, in-room safe, desk

Oriental Suite King

  • City view
  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Suite Twin

Premium bedding, minibar, in-room safe, desk

Mandarin Suite Twin

  • City view
  • 646 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin Corner Suite King

Premium bedding, minibar, in-room safe, desk

Mandarin Corner Suite King

  • City view
  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite Twin

Premium bedding, minibar, in-room safe, desk

Premier Suite Twin

  • City view
  • 1076 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • City view
  • 2691 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Oriental Suite, 2 Bedrooms

  • Mountain view
  • 1722 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Mandarin, Suite, 2 Bedrooms, Corner

Premium bedding, minibar, in-room safe, desk

Mandarin, Suite, 2 Bedrooms, Corner

  • City view
  • 1615 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Premier Suite, 2 Bedrooms

  • City view
  • 1507 sq ft
  • Sleeps 6
  • 4 Twin Beds

View all photos for Premier Suite, 2 Bedrooms, Corner

Premium bedding, minibar, in-room safe, desk

Premier Suite, 2 Bedrooms, Corner

  • City view
  • 1507 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Map
2-1-1 Nihonbashi Muromachi, Tokyo, Tokyo-to, 103-8328

What's nearby

  • Nihombashi Mitsukoshi Main Store - 2 min walk - 0.2 km
  • Bank of Japan - 2 min walk - 0.2 km
  • Imperial Palace East Gardens - 15 min walk - 1.3 km
  • Tokyo International Forum - 18 min walk - 1.6 km
  • Tokyo Imperial Palace - 4 min drive - 2.7 km

Getting around

  • Haneda Airport (HND) - 40 min drive
  • Narita Intl. Airport (NRT) - 72 min drive
  • Tokyo Station - 6 min walk
  • Kanda Station - 8 min walk
  • Bakurochou Station - 17 min walk
  • Mitsukoshimae Station - 4 min walk
  • Shinnihombashi Station - 5 min walk
  • Nihombashi Station - 5 min walk

Restaurants

  • ‪日本橋 墨之栄 - ‬3 min walk
  • ‪千疋屋総本店 - ‬3 min walk
  • ‪Tully's Coffee - ‬4 min walk
  • ‪釜たけ流うどん 一寸一杯 (ちょっといっぱい) - ‬3 min walk
  • ‪蟹王府 日本橋本店 - ‬1 min walk

About this property

Mandarin Oriental, Tokyo

  • When you stay at Mandarin Oriental, Tokyo, you'll be just a 5-minute drive from Tokyo Imperial Palace and Ueno Park. Guests can grab a bite to eat at one of the 9 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy, or reflexology. Other highlights at this luxurious hotel include 2 bars/lounges, a 24-hour health club, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Mitsukoshimae Station is 4 minutes and Shinnihombashi Station is 5 minutes.

At a glance

DONE

Hotel size

    • 179 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 20
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • WiFi in public areas*
    • WiFi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • Covered onsite valet parking (JPY 6500 per day; includes in/out privileges)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • 9 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)
  • Children's games
  • Toys
  • Baby bath
  • Changing table
  • Bed rails
  • Corner guards
  • Stroller

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes

Working away

  • 15 meeting rooms
  • Conference space (5920 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour health club
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator
  • Area rugs in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Premium digital channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi (surcharge) (speed of 25+ Mbps)

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Mandarin Oriental, Tokyo is listed in the 2021 Condé Nast Traveler Gold List of the world's best places to stay.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • WiFi is available in guestrooms for JPY 1500 per night (rates may vary)
  • WiFi is available in public areas for JPY 1500 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately JPY 8855 for adults and JPY 4428 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for JPY 13000.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of JPY 22770 per accommodation, per night

Parking

  • Covered valet parking costs JPY 6500 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility or hot tub
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Onsite parties or group events are strictly prohibited.
Some water is reused through a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.

Also known as

Mandarin Oriental Tokyo Hotel
Mandarin Oriental Hotel Tokyo
Mandarin Oriental Tokyo
Tokyo Mandarin Oriental
Chuo Mandarin Oriental
Mandarin Oriental Chuo
Mandarin Oriental, Tokyo Hotel Chuo
Mandarin Oriental, Tokyo Japan
Mandarin Tokyo
Mandarin Oriental Tokyo
Mandarin Oriental, Tokyo Hotel
Mandarin Oriental, Tokyo Tokyo
Mandarin Oriental, Tokyo Hotel Tokyo

Frequently asked questions

Does Mandarin Oriental, Tokyo offer free cancellation for a full refund?

Yes, Mandarin Oriental, Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mandarin Oriental, Tokyo?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of JPY 22770 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Mandarin Oriental, Tokyo?

Yes. Valet parking costs JPY 6500 per day.

What are the check-in and check-out times at Mandarin Oriental, Tokyo?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at Mandarin Oriental, Tokyo and nearby?

Onsite recreation at Mandarin Oriental, Tokyo includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a 24-hour health club. Mandarin Oriental, Tokyo also has spa services.

Are there restaurants at or near Mandarin Oriental, Tokyo?

Yes, there are 9 onsite restaurants.

What's the area around Mandarin Oriental, Tokyo like?

Mandarin Oriental, Tokyo is in Chuo, a short 4-minute walk from Mitsukoshimae Station and 19 minutes' walk from Tokyo International Forum.

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Reviews

Mandarin Oriental, Tokyo Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were a delight, with a variety of choices and exceptional culinary experience. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
View
Lobby
Bed
Breakfast
Food
Spa
Concierge

Reviews

Verified

10/10 Exceptional

Hands down the best experience I have ever had at a hotel. No detail was too small. The service was legendary. I had a standard room and found the view to be breathtaking. You will want to include breakfast when making your reservation because they have everything you could imagine. I’m thinking about changing my itinerary to stay be able to stay here a few more nights at the end of my trip.
Adam, 5-night trip
Verified

10/10 Exceptional

This is the hotel of dreams - absolutely stunning views (we could even see Mt Fuji!) and the most unreal service. This was our last stay during our honeymoon and it was so incredibly relaxing and wonderful.
Whitehouse, 3-night trip
Verified

10/10 Exceptional

The room was absolutely fabulous! Every employee of the hotel went above and beyond the call of duty. Our drinks at the bar were fantastic! We were very impressed with our dinner at Tapas molecular bar. It was an unforgettable experience! We enjoyed meeting and interacting with Chef Kento!
Carol, 2-night trip
Verified

10/10 Exceptional

Beautiful property with first class staff and service that makes all the difference.
julie, 5-night trip
Verified

10/10 Exceptional

The place was immaculate and the service was out standing. The location is also perfect for train travel. Location is connected to the G12 line.
Nakeva, 6-night trip
Verified

10/10 Exceptional

Friendly and helpful staff, superb breakfast. Didn’t manage to get reservation at Pizza on the 38th, but it is ok, we will try next time.
Rui, 2-night trip
Verified

10/10 Exceptional

Stunning hotel, great location, amazing staff.
Brandon, 4-night trip
Verified

10/10 Exceptional

great location & staff
Arnold, 4-night trip
Verified

10/10 Exceptional

Remarkable service and experience.
Andrew, 2-night trip
Verified

8/10 Very good

Room was good and no denying it's a very good hotel, but started to show it's age and needs a refresh
Craig, 3-night trip
Verified

10/10 Exceptional

Such an amazing hotel, great location! The service was amazing, will definitely stay there again!
Aleena, 2-night trip
Verified

10/10 Exceptional

Great hotel with excellent access to metro! Staff was great, and room was very comfortable.
Mark, 2-night trip
Verified

10/10 Exceptional

Great location, great spa, great service and great sushi
Wang Fung, 4-night trip
Verified

10/10 Exceptional

Great property and the staff was amazing. Everyone went beyond themselves to help and accommodate us. Recommend the hotel . I can’t wait to be back !
Dessislava, 7-night trip
Verified

10/10 Exceptional

Mandarin Oriental Tokyo was a fantastic way to begin our Tokyo tour! We stayed here for 4 nights prior to our cruise and absolutely loved the hotel. Staff was professional and delightful to be around, food was great in the restaurants and room service. Rooms were spacious, comfy and clean with amazing views of the Tokyo skyline!
Steven, 4-night trip
Verified

10/10 Exceptional

Excellent room and service
David, 4-night trip
Verified

10/10 Exceptional

Excellent location, view and staff. Also has one of the better sushi restaurant in Tokyo
Peter, 3-night trip
Verified

10/10 Exceptional

Absolutely five star service, location and customer service
Kevin, 3-night trip
Verified

10/10 Exceptional

Wonderful luxury hotel

Great hotel with very friendly and courteous staff. Beautiful rooms with very comfortable beds and great views. The Italian restaurant was also great.
Room
Bed
Room View
Patrick, 1-night trip
Verified

10/10 Exceptional

Breathtaking views. Extremely attentive and polite multilingual staff.
Adam, 1-night trip
Verified

10/10 Exceptional

Stunning Stay

The hotel was so so beautiful and the staff were so fabulous and so so kind. The room was above perfect.
3-night trip
Verified

10/10 Exceptional

Amazing customer service and stunning views
Bryan Paul, 3-night trip
Verified

10/10 Exceptional

THANK YOU VERY MUCH TO MANDARIN ORIENTAL TOKYO AND THE WHOLE TEAM FOR THE SPECTACULAR HOSPITALITY AND KINDNESS. MY WIFE AND I WERE FORTUNATE TO STAY AT YOUR HOTEL. WE WILL RECOMMEND OUR FAMILY AND FRIENDS. WE WILL SEE YOU AGAIN SOON.
JASON, 3-night trip
Verified

10/10 Exceptional

Staff really professional and helpful.
Vicki, 3-night trip
Verified

6/10 Good

Mandarin Oriental Tokyo delivers genuinely warm, attentive service and has an excellent spa, along with a great central location. The rooms are spacious, which is a definite advantage in Tokyo. However, after staying at the Four Seasons, this property felt somewhat underwhelming. Some rooms and lobby areas are showing their age and would benefit from a refresh, and the mattresses were not as comfortable as expected for a hotel of this caliber. Breakfast was also disappointing—the service was slow, and the buffet was at times poorly replenished. Overall, while the service is kind and the location strong, the hotel no longer fully meets the expectations of a top-tier luxury stay and would benefit from a revamp.
Maria, 5-night trip