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Shibuya Excel Hotel Tokyu

3.5-star hotel with 2 restaurants, near Shibuya Crossing

  • Free WiFi
From
$67

Image gallery

  • Reception
  • Reception
  • Standard Twin Non-Smoking, 7 - 12F - Living Area
  • Excel Twin Non-Smoking, 21 - 24F - Bathroom
  • Reception
Reception. Image 1 of 74
1 / 74Reception
1-12-2, Dogenzaka, Tokyo, 150-0043, Tokyo-to, Japan
9.0.Superb.
  • Good to stay! Very convenient location!

    Jun 19, 2021

  • Loved the location, service and facility. Highly recommend and would book again in the…

    Jun 9, 2021

See all 930 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Transportation options
Dining options
Walkable
  • Parking available
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 408 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Airport shuttle

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Shibuya
  • Shibuya Crossing - 3 min walk
  • Tokyo National Olympic Stadium - 34 min walk
  • Tokyo Tower - 2.9 mi / 4.6 km
  • Tokyo Imperial Palace - 4.1 mi / 6.5 km
  • Tokyo Dome - 6.2 mi / 10 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Excel Semi-Double Non-Smoking, 21 - 24F
  • Standard Twin Non-Smoking, 7 - 12F
  • Excel Twin Non-Smoking, 21 - 24F
  • Standard Double Non-Smoking, 7 - 12F
  • Premier Double Non-Smoking, 13 - 19F
  • Triple Room Non-Smoking, 7 - 12F
  • Quad Room Non-Smoking, 7 - 12F
  • Semi Double Room Non-Smoking, 13 - 19F
  • View Twin Non-Smoking, 13 - 19F
  • Deluxe Twin, Non-Smoking, 13 - 19F
  • Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)
  • Standard Double Non-Smoking, 7 - 12F, Check-in 4 PM, Check-out 10 AM
  • Standard Twin Non-Smoking, 7 - 12F, Check-in 4 PM, Check-out 10 AM
  • Standard Single Room, 1 Bedroom
  • Standard Single Room, Check-in 4 PM, Check-out 10 AM

What’s around

Landmarks

  • In Shibuya
  • Shibuya Crossing - 3 min walk
  • Tokyo National Olympic Stadium - 34 min walk
  • Tokyo Tower - 2.9 mi / 4.6 km
  • Tokyo Imperial Palace - 4.1 mi / 6.5 km
  • Tokyo Dome - 6.2 mi / 10 km
  • Sensō-ji Temple - 7.7 mi / 12.4 km
  • Tokyo Sky Tree - 8.2 mi / 13.2 km
  • Toyosu Market - 8.7 mi / 13.9 km

Getting around

  • Narita Intl. Airport (NRT) - 53 min drive
  • Haneda Airport (HND) - 17 min drive
  • Shinsen Station - 8 min walk
  • Daikan-yama Station - 17 min walk
  • Harajuku Station - 18 min walk
  • Shibuya Station - 2 min walk
  • Omote-sando Station - 18 min walk
  • Meiji-jingumae 'Harajuku' Station - 20 min walk
  • Airport shuttle (surcharge)
map
See on map
1-12-2, Dogenzaka, Tokyo, 150-0043, Tokyo-to, Japan

At a glance

Hotel size

  • This hotel has 408 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Covered onsite self parking (JPY 2100 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service

Working away

  • Conference space
  • Conference space size (feet) - 108
  • Conference space size (meters) - 10
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Pay movies
  • Digital TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 3388 per person (approximately)
  • Airport shuttle service is offered for an extra charge of JPY 3200 per person (one-way)

ParkingPay at property

  • Covered self parking costs JPY 2100 per night with in/out privileges
  • Parking height restrictions apply

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

Also known as

  • Excel Hotel Tokyu
  • Shibuya Tokyu Excel Hotel
  • Shibuya Excel Hotel Tokyu Tokyo
  • Shibuya Excel Tokyu Tokyo
  • Shibuya Excel Hotel Tokyu Hotel
  • Shibuya Excel Hotel Tokyu Tokyo
  • Shibuya Excel Hotel Tokyu Hotel Tokyo
  • Excel Shibuya Hotel
  • Excel Tokyu
  • Hotel Excel Shibuya Tokyu
  • Hotel Excel Tokyu Shibuya
  • Shibuya Excel Hotel Tokyu
  • Shibuya Excel Tokyu
  • Shibuya Tokyu
  • Shibuya Tokyu Excel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Shibuya Excel Hotel Tokyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 2100 per night.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is 11 AM.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Akihabara Electric Town (5.7 mi).
  • Yes, an airport shuttle is available. The charge is JPY 3200 per person one-way.
  • Recommended spots to visit include Shibuya Crossing (3-min walk) and Tokyo National Olympic Stadium (1.8 mi), along with Tokyo Tower (2.9 mi) and Tokyo Imperial Palace (4.1 mi).
9.0.Superb.
  • 10.0.Exceptional

    We booked a standard double room for 2 nights upon moving out of Tokyo. A staff at the reception kindly upgraded our room to the upper floor one so that we could enjoy the amazing view before we leave the city and we sure did enjoy our stay. Wonderful customer service and highly recommended!

    2 night romance trip, Jan 20, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Nice place, great view and very convenient

    Overall a very good stay in Tokyo, location is excellent right in the center overlooking Shibuya crossing. The lights and the noise can be a bit difficult to sleep through the night and the amenities are not quite on par with some of the top hotels but for the price this was a very good value and a great choice for our stay located right above the subway station making access to the entire city very easy.

    Rick, 5 night trip, Feb 27, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    There is no gym in the building. Staff is too strict and does not help in accommodating your request.

    Edj, 7 night business trip, Feb 25, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    For a double occupancy room, there were only 2 pillows. I did not sleep well.

    1 night trip, Feb 14, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay in the middle of everything

    Good choice for a hotel in the Shibuya area. Easy access to everything.

    Ed, 3 night business trip, Feb 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Convenient location! Clean and nice. View was nice Room was quiet

    Ann, 1 night family trip, Feb 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Really good stay I enjoyed it. I would recommend this to anyone staying near shibuya. Perfect location five minutes away from the main focus of shopping and excitement.

    1 night trip, Feb 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Shibuya lovers... stay here

    The best hotel for convenience. Right next to Shibuya scramble crossing. Attached to all the train lines. The Ginza line entrance has moved though and is no longer beneath the hotel. A lot of construction and new development has taken place in Shibuya. The Ameba and Parco Hulic buildings now partially block the view of Yoyogi Park and Shinjuku cityscape. This is still my favorite hotel because of it's close proximity to the trains, and that it is walking distance to surrounding areas. Ebisu, Daikanyama, and Nakameguro, Harajuku, Yoyogi Park, Meiji Jingu Shrine, Omotesando are all short walks from the hotel. Great views from both restaurants on the 25th floor. Also good views of the crosswalk from the cafe on the 5th floor. Vending and ice machines on every floor. No laundromat though. No gym either. Early check-in is very pricey. Normal check-in time is a strict 2pm. But they'll store your baggage for you while you wait and explore. Late 3pm check-out was more reasonable. Normal check-out time is 11am. The have limo bus pickup to both airports. This hotel's pros outweigh any of it's disadvantages. It's just too easy to stay here and have peace of mind that your visit to Tokyo just got easier.

    Russell, 10 night trip, Feb 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice hotel with superb ammenities. Convenient location.

    4 night family trip, Feb 3, 2020

    Verified Orbitz guest review

  • 8.0.Very Good

    Stayed at this property for the 5th time. Great location for shopping, restaurants and transportation. Also, great view of Shibuya Scramble. I've always recommended this hotel to others who travel to Tokyo. This time the hotel room strangely didn't seem as well kept as previous times. The bathroom omitted a sewer like smell - tolerable but annoying. The bathtub/shower made creaking noises when stepping inside and using. Will likely look for other options the next time we stay in Shibuya.

    CL, 6 night family trip, Jan 29, 2020

    Verified Expedia guest review

See all 930 reviews