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Shibuya Stream Excel Hotel Tokyu

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Soundproofing, free WiFi, bed sheets, wheelchair access
Soundproofing, free WiFi, bed sheets, wheelchair access
Soundproofing, free WiFi, bed sheets, wheelchair access
Soundproofing, free WiFi, bed sheets, wheelchair access

Overview of Shibuya Stream Excel Hotel Tokyu

Shibuya Stream Excel Hotel Tokyu

3.5 star property
3.5-star hotel with restaurant, near Shibuya Crossing

9.0/10 Superb

619 verified guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Restaurant
  • Bar
The price is $239
Price available on 2/8/2023
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002

Room options

About this area

What's nearby

  • In Shibuya
  • Shibuya Crossing - 8 min walk
  • Shinjuku Gyoen National Garden - 42 min walk
  • Roppongi Hills - 9 min drive
  • Tokyo Midtown - 11 min drive
  • Meiji Jingu Shrine - 17 min drive
  • Tokyo Tower - 15 min drive
  • Tokyo Imperial Palace - 13 min drive
  • Tokyo International Forum - 17 min drive
  • Nippon Budokan - 19 min drive
  • Tokyo Bay - 18 min drive

Getting around

  • Haneda Airport (HND) - 35 min drive
  • Narita Intl. Airport (NRT) - 54 min drive
  • Shinsen Station - 14 min walk
  • Ebisu Station - 15 min walk
  • Daikan-yama Station - 17 min walk
  • Shibuya Station - 7 min walk
  • Omote-sando Station - 17 min walk
  • Naka-Meguro Station - 23 min walk


  • PUBLIC HOUSE - 2 min walk
  • Katsukichi Shibuya - 2 min walk
  • Nakajima - 2 min walk
  • Yayoiken - 2 min walk
  • CAFFÈ VELOCE - 2 min walk

About this property

Shibuya Stream Excel Hotel Tokyu

Shibuya Stream Excel Hotel Tokyu puts you within a 15-minute drive of Tokyo Imperial Palace and Tokyo Tower. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, this hotel is 0.4 mi (0.7 km) from Shibuya Crossing and 2.1 mi (3.4 km) from Shinjuku Gyoen National Garden. Fellow travelers say great things about the nearby shopping and comfortable guestrooms. Public transportation is close by: Shibuya Station is just 7 minutes by foot.


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 177 rooms
  • Arranged over 35 floors


  • Check-in time from 2:00 PM - midnight
  • Express check-in available
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
  • The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Onsite self parking (JPY 2800 per night)
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Shared microwave
  • Water dispenser

Traveling with children

  • Children stay free (see details)


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage


  • Built in 2018
  • Safe-deposit box at front desk


  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Grab bar near toilet
  • Bathroom emergency pull cord


  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television
  • Pay movies

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired Internet

Food and drink

  • Refrigerator


  • Weekly housekeeping

Special features

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2800 for adults and JPY 1400 for children


  • Self parking costs JPY 2800 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.


<p>The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards and cash.</p>
Housekeeping service is provided once every 3 days.

Also known as

Shibuya Stream Excel Hotel Tokyu Tokyo
Shibuya Stream Excel Tokyu

Frequently asked questions

Does Shibuya Stream Excel Hotel Tokyu offer free cancellation for a full refund?
Yes, Shibuya Stream Excel Hotel Tokyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Shibuya Stream Excel Hotel Tokyu?
As of Feb 5, 2023, prices found for a 1-night stay for 2 adults at Shibuya Stream Excel Hotel Tokyu on Feb 8, 2023 start from $239, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Shibuya Stream Excel Hotel Tokyu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Shibuya Stream Excel Hotel Tokyu?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Shibuya Stream Excel Hotel Tokyu?
Yes. Self parking costs JPY 2800 per night. Parking spots may be limited.
What are the check-in and check-out times at Shibuya Stream Excel Hotel Tokyu?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Express check-in and contactless check-in and check-out are available.
What is there to do at Shibuya Stream Excel Hotel Tokyu and nearby?
Recommended spots to visit include Shibuya Crossing (8-min walk) and Meiji Jingu Shrine (1.6 mi), along with Tokyo Midtown (1.8 mi) and Tokyo National Olympic Stadium (2 mi).
Are there restaurants at or near Shibuya Stream Excel Hotel Tokyu?
Yes, there's an onsite restaurant. Nearby restaurants include Sushizanmai (3-min walk), The Cream of the Crop Coffee (3-min walk), and Tsuke men daijin Shibuya-ten (3-min walk).
What's the area around Shibuya Stream Excel Hotel Tokyu like?
Shibuya Stream Excel Hotel Tokyu is a short 7-minute walk from Shibuya Station and 8 minutes' walk from Shibuya Crossing. The local area is considered walkable as well as being good for public transport.







Staff & service




Property conditions & facilities




4/10 Fair

If you are thinking about booking this hotel just because some "xxxxtubers" recommended, I seriously urge you to reconsider. The only good thing about this hotel is its location. Other than that, you get nothing else. No even a bottle of water. The hotel service is next to none. You'll need to leave specific instruct for them to clean up your room before 11:00. If you happened to be assigned the far end room, congrats, you'll have to suffer from no only the endless zigzag hallway, but also the over shadowed glass view by a much bigger building no more than 20m away. Overall, the hotel is over priced and overated. And i believe a lot of xxxxtubers are bought to trick ppl like me.
LINGFENG, 3-night trip
Verified guest review

8/10 Very Good

Not to my taste
Not my typical Tokyo hotel stay. I would be unlikely to stay in this hotel except it gave a good connection to a couple of trains to get to the Setagaya Boroichi. I like Asakusa. I didn't like this area, not into high priced designer shopping or a nightmare transportation nexus. Hotel was ok, bed comfortable. no daily room makeup but not needed. Their recycled water bottles were a good idea but smelled of petrochemicals?? Meh.
Scot, 3-night trip
Verified guest review

10/10 Exceptional

Either 1 or 2 in Shibuya depending on preferences
This hotel is probably the best in terms of rooms in Shibuya, and I've stayed at most of them over years of business trips. Location wise it is the second best behind the Shibuya Excel Hotel Tokyu. If you value the hotel room itself more I would stay here, but if you value even faster access to transportation and stores I would opt for the other.
1-night family trip
Verified guest review

10/10 Exceptional

Had a good one week stay there. Close to a lot of good food and shopping. Reception was friendly, helping me store my luggage before check in and after check out. Could hear sirens from my room though, so if you're a light sleeper, try to ask for a room that doesn't face the main roads
6-night business trip
Verified guest review

10/10 Exceptional

Great central Tokyo option
Great location, reasonable pricing and very nice rooms.
Craig, 2-night family trip
Verified guest review

10/10 Exceptional

1-night business trip
Verified guest review

4/10 Fair

In a city with a million hotels, this one is not worth it. It’s a very average hotel that charges high prices. Stay away
Prathy, 1-night business trip
Verified guest review

10/10 Exceptional

Great location in Shibuya
Great location. Lobby is on the 4th floor. Restaurants on the second and third floor very convenient if you are tired. There’s a Deli Market on the 2nd if you want to pick up a drink to bring back. No water bottles provided as they are eco friendly but they do provide a reusable water bottle that you can fill up at a water station but we didn’t use them. The view from the room was great (shibuya crossing, Miyashita park) When you step out of the shower you are in the foyer area. Nowhere to dress in private in case you are travelling with friends or older children. (Not sure how other rooms are configured) There was a laundry area on our floor for a fee. We didn’t use it but saw many other folks using it. Shibuya scramble square is right next door if you want to visit Shibuya Sky. There’s also restaurant options in there. Connected to the Shibuya station. Really enjoyed my stay.
3-night family trip
Verified guest review

8/10 Very Good

Maria, 3-night trip
Verified guest review

6/10 Good

MOMOYO, 4-night trip
Verified guest review