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The Reef Coco Beach & Spa- Optional All Inclusive

Overview of The Reef Coco Beach & Spa- Optional All Inclusive

UNESCO Sustainable Travel Pledge

The Reef Coco Beach & Spa- Optional All Inclusive

3.5 star property
3.5-star beachfront resort with spa, near Quinta Avenida
The price is $180
Price available on 2/1/2023

7.4/10 Good

1,019 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
Map
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710

Room options

About this area

What's nearby

  • In Luis Donaldo Colosio
  • Playa del Carmen Main Beach - 7 min walk
  • Mamitas Beach - 1 min drive
  • Quinta Avenida - 7 min drive
  • Playa del Carmen Maritime Terminal - 18 min drive
  • Playacar Golf Club - 21 min drive
  • Xplor Theme Park - 23 min drive
  • Xcaret Eco Theme Park - 25 min drive
  • Ferry to Cozumel - 31 min drive
  • Maroma Beach - 31 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.4 km

Restaurants

  • Salento - 3 min walk
  • Roma spaghetti - 7 min walk
  • La cueva del Chango - 8 min walk
  • De Local - 8 min walk
  • Cocotte Cita - 8 min walk

About this property

The Reef Coco Beach & Spa- Optional All Inclusive

At The Reef Coco Beach & Spa- Optional All Inclusive , you can spend time at the beach enjoying beach umbrellas, beach massages, and volleyball, plus you'll be within a 10-minute walk of Playa del Carmen Main Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, reflexology, and mani/pedis. Serving Japanese cuisine, Samurai is one of 5 restaurants and 5 bars/lounges. Other highlights include a marina, a free kid's club, and a beach bar. Fellow travelers like the helpful staff and restaurant.

All inclusive

All-inclusive room rates at The Reef Coco Beach & Spa- Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), Safe Travels (WTTC - Global), and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
On-site PCR COVID-19 testing is available for a MXN 2200 fee, and antigen/rapid COVID-19 testing is available for a MXN 500 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 196 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 5 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Mini golf
  • Babysitting (surcharge)

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Mini golf
  • Kayaking
  • Boat tours
  • Scuba diving
  • Snorkeling
  • Surfing/body boarding
  • Karaoke
  • Shopping
  • Pool table
  • Fishing
  • Golfing nearby
  • Sailing nearby

Working away

  • Business center
  • Computer station
  • Conference space (8759 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2003
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Marina
  • Spa tub
  • Outdoor tennis court
  • Sauna

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at The Reef Coco Beach & Spa- Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Onsite live performances

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Samurai - This sushi bar specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Rosinella - This diner specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Miramar - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor Latino - This diner specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Snack Bar - Onsite bar. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 28.87 per accommodation, per night
  • Resort fee: MXN 30 per accommodation, per stay

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

On-site PCR COVID-19 testing is available for a MXN 2200 fee, and antigen/rapid COVID-19 testing is available for a MXN 500 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (WHO)
  • Safe Travels (WTTC - Global)
  • Intertek Cristal (3rd party expert - Global)

Policies

This property accepts credit cards and cash.

Also known as

Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive

Frequently asked questions

Does The Reef Coco Beach & Spa- Optional All Inclusive offer free cancellation for a full refund?
Yes, The Reef Coco Beach & Spa- Optional All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Reef Coco Beach & Spa- Optional All Inclusive ?
As of Jan 31, 2023, prices found for a 1-night stay for 2 adults at The Reef Coco Beach & Spa- Optional All Inclusive on Feb 1, 2023 start from $180, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Reef Coco Beach & Spa- Optional All Inclusive ?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at The Reef Coco Beach & Spa- Optional All Inclusive ?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Reef Coco Beach & Spa- Optional All Inclusive ?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Reef Coco Beach & Spa- Optional All Inclusive ?
Yes, there's free self parking.
What are the check-in and check-out times at The Reef Coco Beach & Spa- Optional All Inclusive ?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at The Reef Coco Beach & Spa- Optional All Inclusive and nearby?
Have fun with onsite activities like kayaking, parasailing, and fishing and improve your game at the onsite tennis courts. Indulge in a treatment at the spa and soothe your senses in the spa tub. The Reef Coco Beach & Spa- Optional All Inclusive also has 5 bars, an outdoor pool, and a sauna, as well as a fitness center and a garden.
Are there restaurants at or near The Reef Coco Beach & Spa- Optional All Inclusive ?
Yes, there are 5 onsite restaurants, featuring Japanese cuisine. Nearby restaurants include roma spaghetti (7-min walk), La cueva del Chango (8-min walk), and De Local (8-min walk).
Does The Reef Coco Beach & Spa- Optional All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around The Reef Coco Beach & Spa- Optional All Inclusive like?
The Reef Coco Beach & Spa- Optional All Inclusive is a short 7-minute walk from Playa del Carmen Main Beach and 6 minutes' walk from Quinta Avenida. Travelers say this resort is in a good location.

Reviews

7.4

Good

8.1/10

Cleanliness

8.1/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

6/10 Good

Lovely property. Food was a disgrace.
2-night trip
Verified Hotels.com guest review

8/10 Very Good

Mixed bag
A mixed bag. Beautiful outside but dated rooms with hard beds. We did all inclusive. Buffet was great, but Mexican restaurant was awful-- my meal was not edible and had to send it back, plus the $50 bottle of wine recommended by them was not drinkable. Japanese restaurant was excellent. Some of the amenities claimed online were not available, and dont bother upgrading to premium package. It really gets you nothing extra.
4-night trip
Verified Hotels.com guest review

4/10 Fair

You get what you pay for
Hotel was ok if the suns out and you want a pool to bathe by. We picked this hotel for two nights, to break up the journey on the way back from tulum. As it was the New Year prices were peak so we decided we didn’t want to pay through the nose for a final bit of sun and would compromise to be on the beach. We didn’t completely regret the decision as we enjoyed our last two days, but the hotel is pretty shabby, some of the staff were lovely, others were mute and vacant - the food was the worst part, practically inedible. But we didn’t complain as you simply do just get what you pay for and have to expect somewhere of a low standard when you can clearly see it has a low rating on hotels.com and a price to match, for a beachfront location.
Maria, 2-night trip
Verified Hotels.com guest review

2/10 Poor

It’s was the worse experience in whole my life. First, we spent a lost of time because we did a reservation online by Expedia all included and when we arrived at hotel they said it’s was just breakfast so I had to pay 320$ more on top of our original reservation because they said If we want to cancel they had to charge a big cancellation fee so if I keep to continue the cancellation they just returned us $300 from all our reservation of $1200. It’s a really fraud. The service it’s was worse. First day we had to do a complain because the boss of waiters Abraham from buffet was super rude and inhuman. I have a baby 8 months ago and he doesn’t wanted we eat in air conditioning area just because occurred an misunderstanding when we arrived we was distracted and we Come inside the air conditioner area “without authorization” so he felt disrespect and he made than we eat in the most hot area with our baby, saying us he had a big group of people with reservation, he lied because all included buffet it’s doesn’t work with reservation it’s just with your bracelet, in the hot area he doesn’t permit open windows because the air make the napkins fly. My baby was crying the whole time at dinner and when I got to the room I had to shower her again because she was all sweaty. We had a complain with the manager and he said he was fired for his disrespectful action. The hotel are on construction and we need to walk a lote and we had to up and down stairs with the baby stroller. Worse vacation
Iserlys, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Felipe, 9-night trip
Verified Expedia guest review

4/10 Fair

I didn’t like I had to pay additional $272.70 usd for the difference of a child to an adult. When Expedia website states children ages 2-17. My room had a lot of mosquitos.
Elizabeth, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

We have now stayed 3 times @ Coco Reef. Prior to that at playacar. Always a great value and service of all the staff exellente.
Russell Andre, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

This property is one of those hidden gems, somewhat forest themed on the beach , super friendly staff, very nice pools and beach , the food options are great as well, typical shopping is only a 5 minute taxi ride with top named stores like the Gap and the usual local fair, Excellent.
Eric, 3-night trip with friends
Verified Expedia guest review

4/10 Fair

Mehdi, 1-night trip
Verified Expedia guest review

8/10 Very Good

Todd, 4-night trip
Verified Travelocity guest review