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All properties in San Juan, Puerto Rico
1 room, 2 adults

Best Western Plus Condado Palm Inn & Suites, San Juan

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Beach nearby
  • Free WiFi
  • Microwave
55 Condado Avenue, San Juan, 00908, Puerto Rico

3-star hotel with outdoor pool, near Casino del Mar at La Concha Resort
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Beach nearby
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
Location
Great location
Wellness Area
Great wellness & sports facilities
WiFi
Good internet service
Breakfast
Breakfast can be improved

Best Western Plus Condado Palm Inn & Suites, San Juan

from $129
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed, Non Smoking, Ocean View
  • Suite, 1 King Bed, Non Smoking, Partial Ocean View
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Refrigerator & Microwave, Partial Ocean View
  • Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

What’s around Best Western Plus Condado Palm Inn & Suites, San Juan

Landmarks

  • In Condado
  • Condado Beach - 16 min walk
  • Pan American Pier - 38 min walk
  • Casino del Mar at La Concha Resort - 4 min walk
  • Parque La Ventana al Mar - 7 min walk
  • Plaza del Mercado - 11 min walk
  • Museo de Arte de Puerto Rico - 17 min walk
  • Plaza las Americas - 3 mi / 4.8 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 13 min drive

At a glance

Key facts

Hotel size

  • This hotel has 151 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 3 PM-6:00 PM
  • Check-out time is 11 AM
  • Express check-out
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Self parking *

  • Discounted offsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Beach umbrellas
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Spa tub
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space size (feet) - 400
  • Conference space size (meters) - 36
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • ATM/banking
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Ropa Vieja - This restaurant specializes in Cuban cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Cookie House - This café serves breakfast and lunch. Open daily.

Best Western Plus Condado Palm Inn & Suites, San Juan’s small print

Also known as

  • Best Western Condado Palm
  • Best Western Plus Condado Palm Inn Suites
  • Plus Condado Palm & Suites
  • Best Western Plus Condado Palm Inn & Suites Hotel
  • Best Western Plus Condado Palm Inn & Suites San Juan
  • Best Western Plus Condado Palm Inn & Suites Hotel San Juan
  • Best Western Condado Palm Inn
  • Best Western Plus Condado
  • Best Western Plus Condado Palm
  • Best Western Plus Condado Palm Inn
  • Best Western Plus Condado Palm Inn San Juan
  • Best Western Plus Condado Palm San Juan
  • Condado Palm Best Western
  • Condado Palm Inn

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs USD 15.00 per day with in/out privileges

Extended parking costs USD 15.00 per day

Parking is available nearby and costs USD 15.00 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western Plus Condado Palm Inn & Suites, San Juan

  • Does Best Western Plus Condado Palm Inn & Suites offer free cancellation for a full refund?
    Yes, Best Western Plus Condado Palm Inn & Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Best Western Plus Condado Palm Inn & Suites?
    Yes. Self parking costs USD 15.00 per day. Extended parking costs USD 15.00 per day.
  • Is there a pool at Best Western Plus Condado Palm Inn & Suites?
    Yes, there's an outdoor pool. Guests have 24-hour pool access.
  • Are pets allowed at Best Western Plus Condado Palm Inn & Suites?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Best Western Plus Condado Palm Inn & Suites?
    You can check in from 3 PM to 6:00 PM. Check-out time is 11 AM.
  • Are there restaurants at or near Best Western Plus Condado Palm Inn & Suites?
    Yes, there's an onsite restaurant that serves Cuban cuisine.
  • What is there to do near Best Western Plus Condado Palm Inn & Suites?
    Recommended spots to visit include Casino del Mar at La Concha Resort (4-min walk) and Parque La Ventana al Mar (7-min walk), along with Plaza del Mercado (11-min walk) and Condado Beach (0.8 mi).

Recent reviews

Very Good 8.4 From 1,128 reviews

Good 6.0
Worst breakfast ever, dismissive staff, lousy wifi
The breakfast buffet is a plain out lie. Coffee, instant scrambled eggs, stale french fries and white bread do not even constitute a continental breakfast. Wi-Fi worked on my floor for the first four hours of my stay, then it stoped working for the next four days. When I brought it to the staffs attention they gave me a dismissive, we’ll work on it. The lobby had Wi-Fi most of the time so this was not an issue with the island’s internet. This was clearly a hotel equipment issue and the staff clearly did not care. The hotel was clean, the room was pleasant in other respects.
Martin, us4 night trip with friends
Exceptional 10.0
Affordable spot in Condado/San Juan area
Great location, near shop and restaurants. The beach is just down the street. The bilingual staff is very friendly and helpful. Whe we checked in, Yamilex (?sp) was very thorough while giving us driving directions and other helpful hints. The Ropa Vieja restaurant is right next door. We enjoyed a fantastic dinner.
Anna, us3 night trip
Very Good 8.0
I would stay again!
great location, clean, safe, and nice property. A piece of bacon or sausage with breakfast would be nice. Lol. I would definitely stay there again.
Roy, us1 night trip
Exceptional 10.0
Will do it again
It was great was very please with the service the room and the breakfast
sandra, us4 night family trip
Very Good 8.0
Week long stay
The staff was friendly. The location convenient. The room was fine. The breakfast was mostly the same everyday which for a week stay is a bit of a drag but still very convenient. The beach space allowed for the hotel is located four blocks away which did not bother us but might be a problem for someone with limited mobility.
us7 night family trip
Exceptional 10.0
Great location with restaurants and pharmacy next to hotel.Beach is a block away and no issues checking in or out.Breakfast could be a bit better but overall good
Hector, us2 night trip with friends
Exceptional 10.0
Great!
Jiselle, us1 night family trip
Exceptional 10.0
Great!
Jiselle, us1 night family trip
Good 6.0
It was okay, nothing special. There is carpet in the rooms which was wet our entire stay. The wet carpet makes it smell. It is an older property but it was fine. The rooms are huge, tons of space for a family. The elevators are very slow and for several hours in the morning they are clogged with service carts. We were very disappointed that even though we booked our 2 rooms together, asked for rooms close together, checked in together and asked again to be close, we were 6 floors apart. This made the stay complicated woth 3 young children who ended up split up from their parents.
us3 night family trip
Good 6.0
Standing in water
It’s a beautiful hotel, but we didn’t get in till later and watched tv. My husband showered and got in bed. When I went to shower, the floor was wet, standing water, not damp. It was coming from our ceiling or the room above us. It had already melted some of the plaster. They were nice about it, but apparently we’re already having issues with that on floors above us also. They switched us to another room, my husband wasn’t happy, since he had to get out of bed and get dressed, and haul our suitcases to another floor. I heard another person talking about sparks coming from her hairdryer, could it have gotten wet? The situation seems a little dangerous. I spent more in order to have an extra nice night near the beach and don’t feel very happy about. The only thing they let me have 12:30 checkout, but that doesn’t justify the extra cost.
Janice, us1 night trip

Best Western Plus Condado Palm Inn & Suites, San Juan

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