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1 room, 2 adults
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Embassy Suites by Hilton San Juan Hotel & Casino, Carolina

3.5 stars
8000 Tartak StreetCarolina00979Puerto Rico, 855-239-9397
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  • San Juan (SJU-Luis Munoz Marin Intl.) 9-min drive; 3.2 miles/5.2 km
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Extended parking (surcharge)
Excellent4.3 / 5
Beach
Beautiful beach
Bar and Beverages
Bar is awesome
Breakfast
Tasty breakfast
Value for money
Best value for money
1203See all 1,203 Hotels.com reviews
From 2,123 reviewsTripAdvisor Traveller Rating

Embassy Suites by Hilton San Juan Hotel & Casino, Carolina

Hotel Info: 855-239-9397

from $129
  • Suite, Multiple Beds, Non Smoking
  • Suite, 2 Double Beds, Non Smoking (High Floor)
  • Suite One King and One Sofa Bed Smoking
  • Room, 2 Double Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite Two Double and One Sofa Bed Smoking
  • Suite, 2 Double Beds, Non Smoking
  • Suite, 1 King Bed, Accessible, Bathtub
  • Presidential Suite, Multiple Beds, Non Smoking
  • Suite, 1 King Bed, Accessible, Bathtub
  • Suite, Accessible, Non Smoking (Roll-in Shower)
  • Suite, Accessible, Non Smoking (Roll-in Shower)
  • Suite, 1 King Bed, Non Smoking (High Floor)

At a glance

Key facts

Hotel size

  • This hotel has 299 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Embassy Suites Hotel & Casino
  • Embassy Suites San Juan Hotel And Casino
  • Embassy Suite San Juan Puerto Rico
  • Embassy San Juan
  • Embassy Suites San Juan Hotel Isla Verde
  • Embassy Suites Carolina
  • Embassy Suites Hotel & Casino San Juan
  • Embassy Suites San Juan
  • Embassy Suites Hotel Casino San Juan
  • Embassy Suites Casino San Juan
  • Embassy Suites Hilton San Juan Hotel Casino
  • Embassy Suites Hilton Hotel Casino
  • Embassy Suites Hilton San Juan Casino
  • Embassy Suites Hilton Casino

Policies

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18 percent of room rate

Resort fee inclusions:

  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 18.190001 per night

Valet parking costs USD 21 per night

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Casino
  • Beach towels
  • Pool sun loungers
  • Spa tub
  • Pool umbrellas
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 6
  • Conference space
  • Meeting rooms 12
  • Conference space size (feet) - 12000
  • Conference space size (meters) - 1115
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
Things to enjoy
  • In-room massage available
  • Separate living room
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Spa amenities include spa services, massage/treatment rooms, facials, and body treatments. Reservations required.

Dining

El Patio Latin Bar Cafe - This restaurant serves lunch and dinner.

Outback Steakhouse - This steakhouse serves dinner only.

La Placita - This coffee shop serves lunch and dinner.

Recreation

On Site

  • Fitness facilities
  • Spa tub
  • Personal motorized watercraft on site
  • Playground on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Embassy Suites by Hilton San Juan Hotel & Casino, Carolina’s small print

Also known as

  • Embassy Suites Hotel & Casino
  • Embassy Suites San Juan Hotel And Casino
  • Embassy Suite San Juan Puerto Rico
  • Embassy San Juan
  • Embassy Suites San Juan Hotel Isla Verde
  • Embassy Suites Carolina
  • Embassy Suites Hotel & Casino San Juan
  • Embassy Suites San Juan
  • Embassy Suites Hotel Casino San Juan
  • Embassy Suites Casino San Juan
  • Embassy Suites Hilton San Juan Hotel Casino
  • Embassy Suites Hilton Hotel Casino
  • Embassy Suites Hilton San Juan Casino
  • Embassy Suites Hilton Casino

Policies

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18 percent of room rate

Resort fee inclusions:

  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 18.190001 per night

Valet parking costs USD 21 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 1203 reviews

Embassy Suites by Hilton San Juan Hotel & Casino, Carolina
Excellent4.0 / 5
Great customer service, very accommodating
I was very pleased with the customer service we received. We had just finished a 7 Day cruise and it was 8:30am and they found a room comparable to the room we had already booked and let us check in early and enjoy the amenities they offer. We were able to rest and explore Old San Juan for the day.
1 night romance trip
Embassy Suites by Hilton San Juan Hotel & Casino, Carolina
Outstanding5.0 / 5
Excellent
Awesome
2 night family trip
Embassy Suites by Hilton San Juan Hotel & Casino, Carolina
Outstanding5.0 / 5
Room was excellent. Breakfast included was very good. Happy hour nightly with complimentary snacks and drinks was excellent.
2 night romance trip
Embassy Suites by Hilton San Juan Hotel & Casino, Carolina
Outstanding5.0 / 5
Excellent
It was great
2 night romance trip
Embassy Suites by Hilton San Juan Hotel & Casino, Carolina
Good3.0 / 5
Nice location & price, but crowded & noisy.
This Embassy is in the Isla Verde neighborhood, near the beach. There are much swankier (& costlier) hotels one block off the beach. This hotel is two blocks off the beach. If you are looking for a reasonably priced option in the area then this is a good bet. However, if you are looking for an unhurried, quiet, stay then maybe a higher priced hotel would be more to your liking. We stayed twice, pre & post cruise. We quickly discovered that if you want a fresh cooked breakfast you had better get down there in the first hour. Otherwise the omelet & pancake line can be 20 minutes or longer and the place is full of families. The pool is the exact opposite. It is a beautiful pool but if you want to relax, go late, after dinner, to avoid the same crowds and kids. We did have one really annoying night. Saturday there was a wedding going on with a DJ BLASTING music until 1 AM. We could here thumping bass that vibrated the walls. I called the desk at 10:30 PM to ask if it could be toned down after 11. Eventually we were credited for the night.I received the credit as a reduction in the 18% per day resort fee the hotel charges on checkout. All together, if I hadn't gotten the refund the hotel would be two stars. As is, I'm giving three, for nice location & great room size, but crowded & noisy public areas.
4 night family trip

See all reviews

Embassy Suites by Hilton San Juan Hotel & Casino, Carolina

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