Is parking offered on site at this aparthotel?

Yes, there's free self parking. Onsite parking includes off-street options.

Is airport shuttle service offered by this aparthotel?

Yes, an airport shuttle is available from 6:30 AM to 10:30 PM on request. The charge is USD 39 per vehicle one-way.

What are the check-in and check-out times at this aparthotel?

Check-in start time: 3 PM; Check-in end time: 7:00 PM. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.

What is there to do at Ocean View Apartments – Delicia and nearby?

Ocean View Apartments – Delicia has a private beach and an outdoor pool, as well as spa services and a garden.

Are there restaurants at or near this aparthotel?

Yes, there's an onsite restaurant.

What's the area around Ocean View Apartments – Delicia like?

Ocean View Apartments – Delicia is located on the waterfront in Zona Hotelera, a short 9-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 12 minutes' walk from Iberostar Cancun Golf Course.

Ocean View Apartments – Delicia, Cancun: Hotel Reviews, Rooms & Prices

2/10 Poor

Apr 12, 2025

Unsanitary conditions such as human fluids all over the bathroom toilet , hair on the bed, kitchen was dirty and sticky, check in and out in less than 5 minutes the worst was the management, extremely rude and not willing to help on any way please avoid this place if you can it ruin my entire vacation trip

Francisco J, 4-night trip

2/10 Poor

Jul 4, 2024

There was mold in the sugar and coffee jars.

Riziki, 6-night trip

2/10 Poor

Aug 16, 2023

Rude staff

I don't recommend this place to my friends and family. The staff was very rude, from the security to the pool bartender. The receptionist told my husband that they wasn't going to help him to bring our luggages to our room because we didn't book through their website. We had to bring our 4 luggages to our room because we booked through hotel.com. (unbelievable) The room is outdating. At 2:30 am was a couple fighting and knocking the walls for about 10 minutes, then they went to the hallway and started to scream at each other. Called the front desk and no one answered me. Luckly, I was there for only one night,otherwise I would have to go to another hotel and loose my money.

Joao, 1-night trip

2/10 Poor

Oct 31, 2025

Avis important: expérience insatisfactoire et manque d’honnêteté du personnel. Je ne recommande pas cet établissement et je conteste que les photos publiées reflètent la réalité. - À mon arrivée, on m’a exigé un dépôt de sécurité équivalent à 260 USD, et la personne qui l’a perçu s’est montrée extrêmement arrogante. - Lors de l’ouverture de la porte du balcon, on m’a demandé d’éteindre le climatiseur. - Après environ 20 minutes sur place, l’état des lieux m’a répugné au point de m’empêcher de rester; nous avons détecté une forte odeur d’humidité et des taches sur le lit et le sol. - Le bâtiment présente des couloirs sombres et lugubres, renforçant l’impression d’insalubrité. - Malgré le paiement du dépôt, la gestion a interdit l’accès et a refusé le remboursement, démontrant un manque d’honnêteté et de service clientèle. - Je déconseille fortement de se fier aux photos externes ou à la publicité; la réalité sur place est très différente et ne correspond pas à ce qui est montré.

Bianca, 3-night trip

10/10 Exceptional

Aug 19, 2025

Muy bonito todo, las instalaciones; la atención por parte del huésped.

Mario, 4-night trip

6/10 Good

Jun 7, 2025

El complejo está bien ubicado, pero al condominio le falta mantenimiento y mejor comunicación con la administración; Natalia literalmente me ignoró en mi solicitud para que arreglaran la TV.

Alejandra, 3-night trip

8/10 Very good

Jun 3, 2025

Es un hotel que requiere mantenimiento, pero está muy bien ubicado.

Alejandra, 3-night trip

2/10 Poor

Jun 1, 2025

The property in Cancun is very old, dirty, dark, and unsafe. I would never go back.

Elizabeth, 3-night trip

10/10 Exceptional

Apr 21, 2025

Solo hay un tema, reparar la puerta principal ya que estaba colgada y costaba mucho abrir.

Ulises, 3-night trip

10/10 Exceptional

Apr 19, 2025

Tiene la mejor vista ! La playa está hermosa en esta zona en el lugar hay un restaurante junto a la hermosa alberca que todo está delicioso y aún precio súper accesible

Valentina, 2-night trip

10/10 Exceptional

Aug 2, 2024

Recomendable 100%. Volveremos!!

Experiencia formidable, check in sin contacto sin inconveniente, piso alto con apartamento reciclado, moderno, con espectacular vista al mar. Parking cómodo, con tienda de insumos elementales en la propiedad. Solarium y hermosa piscina con vista infinita. Restaurante a la carta con precios razonables y buenos productos. Miguel su anfitrión nos brindó indicaciones amables y precisas para que nuestra estancia fuera maravillosa. Muy recomendable , no se necesita un “todo incluído”

LAURA ESTHER, 5-night trip

4/10 Fair

Jul 10, 2024

Dirty sheets and blankets, house keeping almost nonexistent and very poor communication on getting things and voicing complaints

Donte, 7-night trip

4/10 Fair

Apr 4, 2024

Lo que no me gusto fue que me quede encerrada en elevador por dos minutos sin aire y no funcionaba el celular y timbre y no iba nadie

Laura nallely Gallegos, 3-night trip

6/10 Good

Mar 14, 2024

The smell

Alejandro, 1-night trip

10/10 Exceptional

Mar 1, 2024

La habitación a la que nos cambiaron estaba muy bonita y cómoda, con una vista excelente al área de piscina, la playa y el mar de diferentes tonos turquesa.

Marvin, 12-night trip

6/10 Good

Jan 27, 2024

Posizione Top, è proprio sulla spiaggia ! Devo dire che abbiamo mangiato al ristorante e non è male , eravamo un po’ titubanti ma vi si può mangiare , hanno molta varietà . La struttura avrebbe bisogno di qualche ritocchino è un po’ più di pulizia , ma visto il posto e la vista dalla stanza è passato tutto in secondo ordine .Anche il check in deve essere migliorato …. Se non hai Wi-Fi è un problema….e sono problemi che devono essere risolto prima da chi gestisce le stanze

Santi, 3-night trip

8/10 Very good

Jan 5, 2024

Great location, pool and beach. Fantastic view from the balcony! Lots of dining options nearby and taxis are always close to take you anywhere you want to go. Only improvement suggestion would be for housekeeping to change sheets and towels more often.

Jeffrey, 6-night trip

10/10 Exceptional

Dec 30, 2023

I will recommend and also will stay here on my next visit if they have rooms available

Luis Gregorio Guerrero, 3-night trip

10/10 Exceptional

Nov 29, 2023

We stay for 10 days Very nice area No kids… very quiet, grocery on the property and restaurant Local bus nearby. Room was perfect The only things-the property is old and need renovation Beach and infinity pool is nice

10/10 Exceptional

Oct 30, 2023

Buena ubicación

Pascual, 5-night trip

2/10 Poor

Mar 11, 2023

Not as described, be careful booking here!

I feel compelled to share my experience after our stay. This location is not as described. We made several attempts to utilize the airport transportation as listed on the property profile with no response, we ended up paying $85 for a 15 minute ride from the airport. We requested early check in, also no response. As we were waiting the front desk offered to show us around the property. We ate at the on-site restaurant which was the only good thing from our stay. During our tour of the property the person touring us, Enrique, took us to the tour booking center and quoted us $70 for a round trip including ferry ticket to Holbox island (Holbox Island was the reason for our trip). We decided to book this after dropping our bags. Unfortunately, he went home and the gentleman assisting us now quoted us $89/each after we were shown the price in the binder by Enrique just an hour prior. They ended up calling Enrique and fought to honor the price but finally gave in. The condo, the extremely narrow staircase in the unit is barely large enough to get a standard check in bag through. there was a trail of bugs coming from the ceiling. The shower drain was clogged and would overflow when showering. There were white liquid stains on the nightstand. Brought this info to the front desk and was told it’ll be checked tomorrow because no one was on-site to assist. We couldn’t stay so we left and still have not heard from the property. SEE PICTURES AS PROOF!

Kevin, 1-night trip

2/10 Poor

Sep 27, 2022

Me gusto la vista No me gusto la atención , la forma de comunicación y la grosería de la señora mariana “administradora “

Angela, 2-night trip

8/10 Very good

Jul 17, 2022

No me agrado

Rosa, 3-night trip

8/10 Very good

Jul 14, 2022

Muy agardable

gran Lugar para descansar , playa, alberca y habitacion excelentes pero servicios falta mejorar ( Restaurante y bar) y recepcion con poca comunicacion. Aun asi lo recomiendo apliamente.

Héctor, 2-night trip

8/10 Very good

Jan 29, 2022

This room had a wonderful 180° view of the beach. The bathroom faucet is not properly placed compared to the sink bowl, therefore water spills on the counter and onto the floor. All you have to do is lay a towel down to dry your feet off everytime you use the bathroom. The walls are thin. You can hear alot of noise coming from the room next door (I was woken up at 6am a few mornings). They clean the room every day, give you clean towels every 2 days. I over slept one day and they knocked (I failed to hear the knock), when I woke up I asked if I could just get some clean towels. The cleaning lady said yes but when I returned to my room they didn't leave me any. Every single day that I left early enough for them to clean the room though, I had no problems. Also, it would have been nice to have some blackout curtains for when you want to sleep in because the sun really shines into that room. Also, no airport shuttle.

6-night trip

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