Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Santiago, Santiago Metropolitan Region, Chile
1 room, 2 adults

CasaSur Charming Hotel

3-star3 stars
Eduardo Hyatt 527, Providencia, Santiago, Region Metropolitana, 7501500, Chile

3-star guesthouse with bar/lounge, near Clinica Santa Maria
  • Free full breakfast and free WiFi
  • Collect stampsYou can collect® Rewards stamps here

Restrictions related to your trip

Chile may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • This place is so great! The staff is so friendly and helpful, the rooms are clean,…Jan 13, 2020
  • The CasaSur Charming is a simply lovely place! Every little detail has been thought of,…Jan 4, 2020

CasaSur Charming Hotel

from $154
  • Standard Double Room
  • Deluxe Double Room
  • Superior Double Room

What’s around CasaSur Charming Hotel


  • In Barrio Italia
  • Clinica Santa Maria - 24 min walk
  • Plaza de Armas - 36 min walk
  • Plaza Baquedano - 19 min walk
  • Forest Park - 21 min walk
  • Pontifical Catholic University of Chile - 23 min walk
  • Gabriela Mistral Cultural Center - 25 min walk
  • Patio Bellavista - 25 min walk

Getting around

  • Arturo Merino Benitez Airport (SCL) - 29 min drive
  • Santiago Central Station - 23 min drive
  • Santa Isabel Station - 5 min walk
  • Irarrazaval Station - 8 min walk
  • Bustamante Park Station - 11 min walk

At a glance

Key facts


  • 6 rooms
  • Arranged over 2 floors


  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Chile may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Children (7 years old and younger) not allowed

  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Food and drink
  • Free full breakfast daily
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built - 2015
  • Garden
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

CasaSur Charming Hotel’s small print

Also known as

  • CasaSur Charming Hotel Santiago
  • CasaSur Charming Hotel Guesthouse
  • CasaSur Charming Hotel Guesthouse Santiago
  • CasaSur Charming Hotel
  • CasaSur Charming Santiago
  • CasaSur Charming
  • Casasur Charming Santiago
  • CasaSur Charming Hotel Santiago


Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) may be charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for CasaSur Charming Hotel

  • Does CasaSur Charming Hotel offer free cancellation for a full refund?
    Yes, CasaSur Charming Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is CasaSur Charming Hotel currently open?
    This property is closed from March 17 2020 to December 31 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at CasaSur Charming Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at CasaSur Charming Hotel?
    Sorry, there's no onsite parking at CasaSur Charming Hotel.
  • Are pets allowed at CasaSur Charming Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at CasaSur Charming Hotel?
    You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near CasaSur Charming Hotel?
    Yes. Nearby restaurants include Pastelería LalaLeelu (4-min walk), Parrilladas La Consentida (4-min walk), and JapanRolls (5-min walk).

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Recent reviews

Exceptional 10.0 From 32 reviews

Exceptional 10.0
Excellent service, close to trendy area, fet safe, excellent breakfast
us2 night romance trip
Exceptional 10.0
Excellent Choice!
We stayed at 2 different rooms at CasaSur and thoroughly enjoyed our stay! This beautiful hotel is not only soothing to the eyes but extremely comfortable and CLEAN as well. The staff is super friendly, everyone speaks English, will help with Spanish too! and they are more than happy to make your stay most memorable. The first room was tight for the 3 of us as our daughter (21) was with us, but we enjoyed the close family time. She had a twin room upstairs. My husband is 6'2" so the shower was tight, but the comfort and cleanliness made up for these small inconveniences. Our 2nd room was for 2 and super nice! They even brought us a TV when requested. The other room had one. Breakfast was the BEST too! The most notable quality after cleanliness and comfort was the Staff. Just Super! They were more than willing to sit down with you, talk about the area and Chile and make recommendations on sights, restaurants and logistics. Everyone was delightful! Free Parking was available on the street for us. Depends on timing, but we had no issues. This area is a perfect location too! Quiet, but many conveniences as well. Thank you CasaSur! We will definitely come back!
Julie, us1 night family trip
Exceptional 10.0
Gem in Santiago
Casasur is a wonderful place to stay in Santiago. The hotel is convenient to the metro and to Barrio Italia, the breakfast is, as advertised, delicious and the staff is friendly and helpful. Highest recommendation!
William, us4 night trip
Exceptional 10.0
It was a wonderful atmosphere and the staff was very helpful.
us2 night trip
Exceptional 10.0
Clean building and rooms. Very nice staff. Nice lobby area.
us1 night family trip
Exceptional 10.0
Everything about CasaSur was perfect. The owners and their staff were welcoming and helped with suggestions and reservations. We stayed at CasaSur for 6 nights - I learned that the average stay is 2.5. I would recommend staying at least 4 nights as Santiago and Barrio Italia have a lot of fun and interesting things to do.
Hunter, us6 night romance trip
Exceptional 10.0
Above and beyond hotel!
I have never been to hotel that has been so accommodating! After we missed our flight and were delayed for hours I called this hotel to see if they could hold our bags while we toured the city. We were to stay here upon our return from Patagonia. Not only did they offer to hold our bags but offered to keep any bags we did not need in Patagonia until our return. Also, when my husband left his phone in the taxi when we returned to the airport, Javiera was able to locate the driver and hold our phone. When we finally returned we were greeted with a warm smile and amazing breakfast by Eduardo the owner. The is NO other place to stay but here!
Kishla, us1 night romance trip
Exceptional 10.0
New and well maintained facility in an interesting part of Santiago with lots of good restaurants. Easy subway access and lots of walkable destinations. The staff is attentive and very helpful. The breakfast is well made. We loved our stay here.
Jim, us2 night trip
Exceptional 10.0
This is a real gem, wonderfully comfortable and tucked away quietly yet so accessible to the metro and good restaurants. Above all, the owners and staff really care about their guests' comfort and nothing was too much trouble for them. Breakfasts are fabulous! We are so grateful for their help with our very early departure and enjoyed our breakfast to go just as much as those served in the hotel every day. We can't wait for our next visit - or recommend this too highly. Thank you CasaSur Charming Hotel.
us3 night trip
Exceptional 10.0
Very cosy hotel with wonderful staff
Very cosy hotel in a residential neighborhood. Walking distance to many wonderful restaurants. Great breakfast and outstanding service.
Nicky, us2 night trip

CasaSur Charming Hotel