Shangri-La Tokyo

Luxury hotel with 2 restaurants, near Tokyo Imperial Palace

Choose dates to view prices

Sun, Mar 15
Mon, Mar 16
March 2026
April 2026
When you stay at Shangri-La Tokyo, you'll be just a 5-minute drive from Tokyo Imperial Palace and Tokyo Dome. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and The Lobby Lounge, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a 24-hour health club are other highlights at this luxurious hotel. Public transportation is just a short walk: Otemachi Station is steps away and Nihombashi Station is 4 minutes.
Exceptional

Popular amenities

  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • Free use of bicycles
  • Valet parking
  • Self parking
  • Hot tub

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Refrigerator
  • Private bathroom
  • Premium TV channels
$1,034 nightly
$1,137 total
Mar 8 - Mar 9

Why we love this property

Spa sanctuary
A full-service spa offers daily treatments, from aromatherapy to hot stone massages. The hotel features a sauna, hot tub, and 24-hour health club.
Art deco urban retreat
Experience art deco grandeur at this luxury boutique hotel. Curated furnishings elevate the city center stay with architectural charm.
Culinary options galore
International cuisine tempts taste buds at two restaurants. The cafe offers a casual vibe, while the bar serves drinks. Cooked-to-order breakfast awaits daily.

Room options

Showing 33 of 33 rooms
Combined shower/tub, designer toiletries, hair dryer, bathrobes
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Combined shower/tub, designer toiletries, hair dryer, bathrobes

Horizon Club Deluxe Room

  • Sleeps 3
City view
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Room amenity

Deluxe Room, 1 King Bed

Exceptional

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed
City view
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Room amenity

Deluxe Imperial Garden View 1 King

Wonderful

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
City view
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Horizon Club, Deluxe Room, 1 King Bed

Exceptional

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
City view
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Room amenity

Premier Room, 1 King Bed

Exceptional

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 732 sq ft
  • Sleeps 4
  • 1 King Bed
City view
Executive Suite, 1 King Bed | Living room | 42-inch flat-screen TV with digital channels, TV, DVD player
Executive Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 King Bed

Exceptional

Highlights

Soundproofed
Individually furnished
Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 732 sq ft
  • Sleeps 4
  • 1 King Bed
City view
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Room amenity

Deluxe Room, 2 Twin Beds

Exceptional

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 538 sq ft
  • Sleeps 4
  • 2 Twin Beds
City view
Premium bedding, down comforters, pillowtop beds, minibar
Room amenity
Room amenity

Deluxe Imperial Garden View 2 Twins

Wonderful

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
City view
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Horizon Club, Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
Combined shower/tub, designer toiletries, hair dryer, bathrobes
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Horizon Club Deluxe Imperial Garden View King

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Combined shower/tub, designer toiletries, hair dryer, bathrobes
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Horizon Club Deluxe Imperial Garden View Twin

Exceptional

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Garden view
  • 538 sq ft
  • Sleeps 4
  • 2 Twin Beds
City view
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Horizon Club, Premier Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Combined shower/tub, designer toiletries, hair dryer, bathrobes
Premier Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Premier Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Combined shower/tub, designer toiletries, hair dryer, bathrobes
Shangri-La Suite | Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Shangri-La Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Garden view
  • 1615 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Presidential Suite | Bathroom | Combined shower/tub, designer toiletries, hair dryer, bathrobes
Presidential Suite | Premium bedding, down comforters, pillowtop beds, minibar
Presidential Suite | Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Presidential Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Garden view
  • 2896 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
2 restaurants, breakfast, lunch, dinner served; international cuisine
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite

  • Sleeps 2
Combined shower/tub, designer toiletries, hair dryer, bathrobes
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Combined shower/tub, designer toiletries, hair dryer, bathrobes

Deluxe Imperial Garden View Room

  • Sleeps 2
Interior
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Premier Room

  • Sleeps 3
Interior
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Living area | 42-inch flat-screen TV with digital channels, TV, DVD player

Horizon Club Deluxe Imperial King Room with Garden View

  • Sleeps 3
Interior
Premium bedding, down comforters, pillowtop beds, minibar
Combined shower/tub, designer toiletries, hair dryer, bathrobes
Combined shower/tub, designer toiletries, hair dryer, bathrobes

Horizon Club Deluxe Imperial Twin Room with Garden View

  • Sleeps 2
Interior
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Combined shower/tub, designer toiletries, hair dryer, bathrobes

Deluxe King Room

  • Sleeps 3
Interior
Premium bedding, down comforters, pillowtop beds, minibar
Combined shower/tub, designer toiletries, hair dryer, bathrobes
Combined shower/tub, designer toiletries, hair dryer, bathrobes

Deluxe Twin Room

  • Sleeps 3
Interior
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Combined shower/tub, designer toiletries, hair dryer, bathrobes

Deluxe Imperial King Room with Garden View

  • Sleeps 3
Interior
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Living area | 42-inch flat-screen TV with digital channels, TV, DVD player

Deluxe Imperial Twin Room With Garden View

  • Sleeps 3
Interior
Premium bedding, down comforters, pillowtop beds, minibar
Combined shower/tub, designer toiletries, hair dryer, bathrobes
Bathroom | Combined shower/tub, designer toiletries, hair dryer, bathrobes

Horizon Club Deluxe King Room

  • Sleeps 3
Interior
Premium bedding, down comforters, pillowtop beds, minibar
Combined shower/tub, designer toiletries, hair dryer, bathrobes
Combined shower/tub, designer toiletries, hair dryer, bathrobes

Horizon Club Deluxe Twin Room

  • Sleeps 2
Interior
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Combined shower/tub, designer toiletries, hair dryer, bathrobes

Premier Suite Twin

  • Sleeps 2
Food and drink
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Living area | 42-inch flat-screen TV with digital channels, TV, DVD player

Shangri La Suite

  • Sleeps 2
Spa | Couples treatment rooms, sauna, hot tub, steam room, body treatments
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Living area | 42-inch flat-screen TV with digital channels, TV, DVD player

Presidential Suite

  • Sleeps 2
Combined shower/tub, designer toiletries, hair dryer, bathrobes
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Premier Suite, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
Dining | 2 restaurants, breakfast, lunch, dinner served; international cuisine
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Combined shower/tub, designer toiletries, hair dryer, bathrobes

Premier Suite 1 King bed

  • Sleeps 3
Interior
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Combined shower/tub, designer toiletries, hair dryer, bathrobes

Horizon Club Premier Room 1 King

  • Sleeps 2
Interior
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Combined shower/tub, designer toiletries, hair dryer, bathrobes

Deluxe Room

  • Sleeps 3

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About the neighborhood

Map
Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-ku, Tokyo, Tokyo-to, 100-8283

What's nearby

  • Nihonbashi Takashimaya S.C. - 4 min walk - 0.4 km
  • Marunouchi Building - 6 min walk - 0.5 km
  • Tokyo International Forum - 9 min walk - 0.8 km
  • Imperial Palace East Gardens - 12 min walk - 1.0 km
  • Tokyo Imperial Palace - 18 min walk - 1.5 km

Getting around

  • Haneda Airport (HND) - 40 min drive
  • Narita Intl. Airport (NRT) - 74 min drive
  • Tokyo Station - 2 min walk
  • Kanda Station - 14 min walk
  • Yurakucho Station - 14 min walk
  • Otemachi Station - 2 min walk
  • Nihombashi Station - 4 min walk
  • Mitsukoshimae Station - 8 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪七代目 卯兵衛 - ‬5 min walk
  • ‪YEBISU BAR - ‬4 min walk
  • ‪ビア&グリル THE OLD STATION - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tully's Coffee - ‬1 min walk

About this property

Shangri-La Tokyo

When you stay at Shangri-La Tokyo, you'll be just a 5-minute drive from Tokyo Imperial Palace and Tokyo Dome. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and The Lobby Lounge, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a 24-hour health club are other highlights at this luxurious hotel. Public transportation is just a short walk: Otemachi Station is steps away and Nihombashi Station is 4 minutes.

At a glance

Hotel size

    • 200 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 16
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16

Children

    • One child (6 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Onsite self parking (JPY 6000 per day)
    • Onsite valet parking (JPY 8000 per day)
    • Wheelchair-accessible parking and van parking on site
    • Limited self and valet parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Area shuttle*

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Children's menu
  • Children's games
  • Toys
  • Children's books
  • Bed rails
  • Lifeguard on site

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bicycle rentals

Facilities

  • Built in 100
  • Safe-deposit box at front desk
  • 24-hour health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • DVD player
  • 42-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling

Special features

Spa

Chi has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

The Lobby Lounge - This café specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Piacere - Onsite restaurant. Open daily.
Nadaman - This restaurant specializes in Japanese cuisine and serves lunch, dinner, and light fare. Open select days.

Fees & policies

Refundable deposits

  • Breakage deposit: JPY 5000 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately JPY 7843 per person
  • Airport shuttle service is offered for an extra charge of JPY 3100 per person (one-way)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for JPY 22770.0 per night

Parking

  • Self parking costs JPY 6000 per day
  • Valet parking costs JPY 8000 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Hotel Shangri-La Tokyo
Shangri-La Hotel Tokyo
Shangri-La Tokyo
Shangri-La Tokyo Hotel
Tokyo Hotel Shangri-La
Tokyo Shangri-La
Tokyo Shangri-La Hotel
Shangri La Chiyoda
Shangri La Tokyo
Shangri-La Hotel, Tokyo Hotel Chiyoda
Shangri-La Hotel, Tokyo Japan
Shangri La Tokyo
Shangri La Chiyoda
Shangri La Hotel Tokyo
Shangri-La Tokyo Hotel
Shangri-La Tokyo Tokyo
Shangri La Hotel Tokyo
Shangri-La Tokyo Hotel Tokyo

Frequently asked questions

Does Shangri-La Tokyo offer free cancellation for a full refund?

Yes, Shangri-La Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Tokyo?

Yes, there's an indoor pool.

Are pets allowed at Shangri-La Tokyo?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Shangri-La Tokyo?

Yes. Self parking costs JPY 6000 per day. Valet parking costs JPY 8000 per day. Parking spots may be limited. Electric vehicle charging is available.

Is airport shuttle service offered by Shangri-La Tokyo?

Yes, an airport shuttle is available. The charge is JPY 3100 per person one-way.

What are the check-in and check-out times at Shangri-La Tokyo?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at Shangri-La Tokyo and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and soothe your senses in the hot tub. Shangri-La Tokyo also has an indoor pool and a 24-hour health club, as well as a sauna.

Are there restaurants at or near Shangri-La Tokyo?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around Shangri-La Tokyo like?

Shangri-La Tokyo is in Chiyoda, a short 2-minute walk from Otemachi Station and 12 minutes' walk from Tokyo International Forum.

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Shangri-La Tokyo Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities

What guests liked

  • Hotel restaurants are great and there are also good local food options within a short walk. (4 reviews)
  • The spa was a highlight and a lovely experience. (3 reviews)
  • Breakfast at the property was delicious, especially the strawberry waffles and ricotta pancakes. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

10/10 Exceptional

really nice location and great service
xue, 4-night trip

10/10 Exceptional

Perfect stay
Shuyuan, 1-night trip

10/10 Exceptional

Service was excellent. Place was beautifully decorated. Room was lovely. Pool fantastic and warm. Shower room great.
myron, 5-night trip

10/10 Exceptional

Great spot for a Famly stay Would come back
Adam, 3-night trip

10/10 Exceptional

Great location, great stay
ruben, 2-night trip

8/10 Very good

Terrific rooms. Great service. Gym is way too small and poorly equipped. Not on par with the rest of the hotel. Main breakfast lunch restaurant has a very underwhelming buffet. Small and boring choices. Not at level of similar quality hotels.
Keith, 2-night trip

10/10 Exceptional

Amazing hotel!
Cristiano, 2-night trip

10/10 Exceptional

Amazing hotel!
Cristiano, 2-night trip

10/10 Exceptional

Absolutely gorgeous property. Staff was very nice everything was clean and very classy.
Sheri, 1-night trip

10/10 Exceptional

Our stay at the Shangri La was amazing. The level of service of both the concierge to housekeeping was excellent. Probably one of the best hotels we’ve stayed at.
William, 4-night trip

10/10 Exceptional

Fantastic stay in convenient Tokyo location

Beautiful hotel with impeccable service that is very convenient to Tokyo Station. Highly recommended!
Matthew, 1-night trip

10/10 Exceptional

Will come again

Third time staying at the Shangri-La Tokyo. The location is very convenient, the hotel is beautiful and calming. It even smells very nice. Service is professional and friendly. Save room for breakfast!
John, 3-night trip

10/10 Exceptional

Great central location in Tokyo. The staff were always professional and friendly. They were always happy to help- from taking care of my luggage to hailing a taxi, to making sure my room was always made up and clean, they took excellent care of me during my stay.
1-night trip

10/10 Exceptional

Fabulous service. The breakfast team and the Lunch team were fabulous. Especially enjoyed the Omikase dinner.
Sharon, 2-night trip

10/10 Exceptional

Perfect stay

10/10 Exceptional

Very helpful and courteous staff
charles, 1-night trip

10/10 Exceptional

Great location
Clay, 4-night trip

10/10 Exceptional

Best stay in Tokyo

Excellent hotel with the best and most helpful staff.
Alla, 3-night trip

10/10 Exceptional

A great way to visit tokyo
Katherine, 2-night trip

10/10 Exceptional

Amazing staff and property! Lives 100 percent to its reputation!!
Ayush, 2-night trip

10/10 Exceptional

Excellent location right next to Tokyo station.. friendly helpful staff.. great breakfast buffet.. great cleaning service.. comfortable modern rooms/bathrooms
Clay, 1-night trip

6/10 Good

The hotel has visibly aged, gym and spa facilities are very small for today’s standards, staff is friendly but not proactive.
Kilian, 3-night trip

10/10 Exceptional

Well worth the money.
Hughie, 4-night trip

10/10 Exceptional

Great location close to Ginza and other shopping locations. Walkable and also close to the Imperial residence
Gabriel, 5-night trip

10/10 Exceptional

Everything was exceptional from check in to check out. The staff were very attentive and friendly. Rooms were spacious and clean. Location can’t be beat.
Kok-Huang Jack, 2-night trip