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Citadines Shinjuku Tokyo

Photo gallery for Citadines Shinjuku Tokyo

Executive Studio (Twin) | In-room safe, desk, blackout drapes, iron/ironing board
View from property
Studio (Double) | In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Fridge, microwave, cookware/dishes/utensils

Overview of Citadines Shinjuku Tokyo

Citadines Shinjuku Tokyo

3.5 star property
Suburban aparthotel with 24-hour fitness, near Isetan Department Store Shinjuku
9.0 out of 10 Superb
9.0/10 Superb

2,377 verified guest reviews

Property highlights

  • Kitchenette
  • Laundry facilities
  • Parking available
  • Free WiFi
  • Air conditioning
  • Gym
The price is $206
Price available on 7/4/2023
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
Main amenities
  • 160 apartments
  • Daily housekeeping
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
Feel at home
  • Children stay free
  • Kitchenette
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Shinjuku
  • Shinjuku Gyoen National Garden - 15 min walk
  • National Stadium - 21 min walk
  • Waseda University - 30 min walk
  • Meiji Jingu Shrine - 34 min walk
  • Meiji Jingu Stadium - 3 min drive
  • Yoyogi Park - 5 min drive
  • Tokyo Midtown - 5 min drive
  • Yoyogi National Gymnasium - 6 min drive
  • Roppongi Hills - 5 min drive
  • Tokyo Imperial Palace - 5 min drive

Getting around

  • Haneda Airport (HND) - 37 min drive
  • Shinjuku Station - 16 min walk
  • Seibu-Shinjuku Station - 17 min walk
  • Sendagaya Station - 19 min walk
  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku-sanchome Station - 8 min walk
  • Akebonobashi Station - 11 min walk


  • さっぽろラーメン 桑名新宿御苑店 - 1 min walk
  • つけ麺大成 - 2 min walk
  • カレー王国けらら - 1 min walk
  • 辛麺華火新宿御苑店 - 1 min walk
  • 松屋 - 1 min walk

About this property

Citadines Shinjuku Tokyo

When you stay at Citadines Shinjuku Tokyo, you'll be just a 5-minute drive from Shinjuku Gyoen National Garden and Tokyo Imperial Palace. Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi and wired Internet are added perks. Apartments feature kitchenettes, deep soaking tubs, and flat-screen TVs. Fellow travelers say great things about the comfortable beds and helpful staff. Public transportation is just a short walk: Shinjuku-gyoemmae Station is 7 minutes and Shinjuku-sanchome Station is 8 minutes.


Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance


  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • A scheduled power outage will take place on June 7, 2023, from noon to 4 PM. All facilities that use power, including elevators and parking garages will not be available during this time.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed

Property amenities


  • Free WiFi

Parking and transportation

  • Self parking on site (JPY 2750 per night)

Family friendly

  • Children stay free (see details)


  • Refrigerator
  • Microwave
  • Cookware/dishes/utensils


  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: JPY 1320 for adults and JPY 660 for children


  • Bed sheets provided


  • Shower/tub combination
  • Toilet with electronic bidet
  • Deep soaking bathtub
  • Hair dryer
  • Slippers
  • Free toiletries


  • Flat-screen TV with satellite service
  • TV in a common area


  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk


  • Air conditioning


  • No pets allowed


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • 24-hour front desk

Location highlights

  • Near a metro station
  • In the city center
  • In the entertainment district
  • In the suburbs
  • In a regional park

Things to do

  • 24-hour fitness center

Safety features

  • Fire extinguisher
  • Smoke detector
  • Window guards


  • 160 rooms
  • 12 floors
  • 1 building
  • Built in 2008

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1320 for adults and JPY 660 for children


  • Self parking costs JPY 2750 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Frequently asked questions

Does Citadines Shinjuku Tokyo offer free cancellation for a full refund?
Yes, Citadines Shinjuku Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Citadines Shinjuku Tokyo?
As of Jun 3, 2023, prices found for a 1-night stay for 2 adults at Citadines Shinjuku Tokyo on Jul 4, 2023 start from $206, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Citadines Shinjuku Tokyo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Citadines Shinjuku Tokyo?
Sorry, pets aren't allowed.
Is parking offered on site at Citadines Shinjuku Tokyo?
Yes. Self parking costs JPY 2750 per night.
What are the check-in and check-out times at Citadines Shinjuku Tokyo?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM.
What is there to do at Citadines Shinjuku Tokyo and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Does Citadines Shinjuku Tokyo have private spa tubs?
Yes, each apartment has a deep soaking bathtub.
Does Citadines Shinjuku Tokyo have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a refrigerator, a microwave, and cookware.
What's the area around Citadines Shinjuku Tokyo like?
Citadines Shinjuku Tokyo is in Shinjuku, a short 7-minute walk from Shinjuku-gyoemmae Station and 15 minutes' walk from Shinjuku Gyoen National Garden. The local area is popular with nature enthusiasts and our guests say it is very quiet.







Staff & service




Property conditions & facilities


10/10 Exceptional

Lovely sleep
Great location for the train station. We only stayed the one night after a long haul flight, so can't say much for surrounding area. Really clean,and room was a nice size.
miss e, 2-night trip with friends
Verified guest review

10/10 Exceptional

Excellent value
The hotel was exactly as pictured...quite large by Tokyo standards and very clean. Excellent location within close walking distance to numerous restaurants, convenience stores and to a subway station.
Roger, 10-night trip
Verified guest review

10/10 Exceptional

Great Hotel in the heart of Shinjuku
Had an amazing stay at Citadines Shinjuku Tokyo - the staff were friendly, the property was spotless, the room was spacious, and the location was perfect. Will definitely be staying here again :)
David, 6-night trip
Verified guest review

10/10 Exceptional

Great stay in the heart of Tokyo
This was a very nice apartment hotel with a small kitchenette with refrigerator and microwave. The room was a good size, and the hotel was clean and quiet. The staff was helpful and friendly. I liked everything about the hotel except it was a little far from Shinjuku station. But we ended up using the metro which was a 4 minute walk from the hotel to go to Shinjuku station. Also, the neighborhood is nice with many restaurants and bars within a 10-15 minute walk and you don’t have the crowds of the Shinjuku station area.
Peter, 3-night trip
Verified guest review

10/10 Exceptional

Great place, helpful staff highly recommend 9/10
Staff were very helpful and facilicities terrific. Not too far from the Shinjuku station, but with luggage we chose to catch a taxi. Plenty of convenience stores close by. Highly recommend.
Rebecca, 3-night trip
Verified guest review

10/10 Exceptional

Claudia, 5-night trip
Verified guest review

10/10 Exceptional

Hotel was perfect location, clean, and efficient. Would definitely stay here again.
9-night family trip
Verified guest review

10/10 Exceptional

Good value
We had a really nice stay. We caught early check in which was appreciated. Rooms were spotless with good amenities (we had a studio with kitchenette). Handy for local underground or a 20 min walk to main station.
Adrian, 4-night trip
Verified guest review

10/10 Exceptional

Recently visited
The location is very good near a couple of subway stations but have to walk about 20 minutes to the JR lines The room was very clean and staff are vert friendly
Lee, 8-night business trip
Verified guest review

6/10 Good

The room is kind of small and they're super strict about 3 to a room which was kind of annoying. We booked two double beds for 4, but they said 3 to a room max and made us book another room even though we offered to pay extra for the additional person. 3 to a room rule is super odd to me if there's 2 beds... never had this happen to me before at any other hotel.
Verified Expedia guest review