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All properties in Puerto Morelos, Quintana Roo, Mexico
1 room, 2 adults

Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos

5-star5 stars
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580, Mexico

Beachfront property in Puerto Morelos with spa, outdoor pool
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
  • Price Guarantee
Exceptional9.6
Vibe
Awesome vibe
Room
Great room
Location
Great location
Food
Delicious food
1103See all 1,103 Hotels.com reviews
From 17,156 reviews

TripAdvisor Traveller Rating

Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos

from $367
  • Junior Suite Spa or Pool View
  • Junior Swim-Up Suite Spa or Pool View
  • Junior Suite Ocean View
  • Excellence Club Junior Suite Ocean Front
  • Excellence Club Junior Swim-Up Suite Ocean View
  • Excellence Club Honeymoon Suite Ocean Front
  • Excellence Club Two-Story Rooftop Terrace Suite Ocean Front
  • Two-Story Rooftop Terrace Suite Spa or Pool View

What’s around Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos

Landmarks

  • Crococun Zoo - 29 min walk
  • Ojo de Agua Beach - 38 min walk
  • Puerto Morelos Town Square - 2.6 mi / 4.2 km
  • San Jose Catholic Parish - 2.6 mi / 4.2 km
  • Artisans Market - 2.7 mi / 4.3 km
  • Puerto Morelos Reef - 2.7 mi / 4.3 km
  • Sanctuary of Hope and Time Capsule - 4.7 mi / 7.6 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 4.9 mi / 7.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 124 min drive

At a glance

Key facts

Size

  • 440 rooms
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Payment types at the property

Other information

  • Smoke-free property
  • Caters to adults only
  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Food and drink
  • Free buffet breakfast daily
  • 10 restaurants
  • 11 bars/lounges
  • Bar/lounge
  • Coffee shop/café
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Pilates classes on site
  • Sailing on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 104410
  • Conference space size (meters) - 9700
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 9
  • Year Built - 2004
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate living room
  • Separate sitting area
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free international calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Surcharge for bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

Dining

Toscana - This restaurant specializes in Italian cuisine and serves dinner only.

Agave - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Spice - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Chez Isabelle - This restaurant specializes in French cuisine and serves dinner only. Open daily.

Basmati - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.

Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos’s small print

Also known as

  • Excellence Riviera Cancun Adults Only Puerto Morelos
  • Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
  • Excellence Riviera Cancun Adults Puerto Morelos
  • Excellence Riviera Cancun Adults
  • Excellence Riviera Cancun Adults Only All Inclusive
  • Excellence Riviera Cancun Adults All Inclusive
  • Excellence Riviera Cancun Adu

Policies

No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.6 From 1,103 reviews

Exceptional 10.0
Perfect place to unwind.
We never left the property and had a wonderful, relaxing stay. Everyone is so nice. Food was great for me, with more choices than I’m used to when traveling (vegetarian). Beautiful beach, clean and comfortable rooms, romantic.
valerie, us7 night romance trip

Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos

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