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La Capitana Old San Juan

3.0 star property
City-center hotel within easy reach of Port of San Juan

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In the heart of Old San Juan, La Capitana offers an unforgettable stay. Enjoy a cooked-to-order breakfast and stay connected with in-room WiFi. Previous guests rave about their experience.

Reviews

6.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Non-smoking

Main amenities (4)

  • Housekeeping once per stay
  • Breakfast available
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Microwave
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Television
  • Blackout drapes/curtains

Room options

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Apartment, Balcony, Ocean View | Individually decorated, individually furnished, laptop workspace

Apartment, Balcony, Ocean View

  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

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  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Map
412 Calle Norzagaray, San Juan, San Juan, 00901

What's nearby

  • Castillo de San Cristobal - 1 min walk - 0.2 km
  • Calle Fortaleza - 3 min walk - 0.3 km
  • Plaza de Armas - 6 min walk - 0.5 km
  • Port of San Juan - 6 min walk - 0.6 km
  • San Juan Gate - 10 min walk - 0.9 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪La Verguenza - ‬2 min walk
  • ‪Cafe Mallorca - ‬4 min walk
  • ‪Caficultura - ‬4 min walk
  • ‪El Jibarito - ‬3 min walk
  • ‪Cafe Berlin - ‬3 min walk

About this property

La Capitana Old San Juan

  • When you stay at La Capitana Old San Juan, you'll be just a 5-minute drive from Port of San Juan and Pan American Pier. Also, Casino del Mar at La Concha Resort and Condado Beach are within a short drive.

At a glance

DONE

Hotel size

    • 11 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • The check-in location differs from the property location; go to: [262 Calle Sol Old San Juan]
    • Guests must contact the property in advance for check-in instructions; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM

What to do

  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Services

  • Concierge services
  • Luggage storage

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 20-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Refrigerator
  • Microwave
  • Paper towels

More

  • Housekeeping once per stay

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 25 for adults, and USD 10 to 20 for children

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property is professionally cleaned.

Also known as

La Capitana Old San Juan Hotel
La Capitana Old San Juan San Juan
La Capitana Old San Juan Hotel San Juan

Frequently asked questions

Does La Capitana Old San Juan offer free cancellation for a full refund?

Yes, La Capitana Old San Juan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at La Capitana Old San Juan?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at La Capitana Old San Juan?

Sorry, there's no onsite parking at La Capitana Old San Juan.

What are the check-in and check-out times at La Capitana Old San Juan?

You can check in starting at 3:00 PM. Check-out time is 11:00 AM.

Is there an onsite casino at La Capitana Old San Juan?

No, this hotel doesn't have a casino, but Sheraton Casino (5-min drive) and Casino del Mar at La Concha Resort (7-min drive) are both nearby.

What is there to do at La Capitana Old San Juan and nearby?

Have fun with nearby activities like cycling and skydiving.

What's the area around La Capitana Old San Juan like?

La Capitana Old San Juan is in Old San Juan, a short 10-minute walk from Port of San Juan and 6 minutes' walk from Castillo de San Cristobal.

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Reviews

La Capitana Old San Juan Reviews

6.6

Good

6.6

Cleanliness

5.2

Amenities

7.2

Staff & service

5.6

Property conditions & facilities

Popular mentions

View
Location
Room
Bathroom
Kitchen
Water
Air conditioning
Luggage
Building
Flights

Reviews

Verified

6/10 Good

Great location, huge room. Nice view from the patio. Internet didn’t work, no hot water, no towels. Three very steep, narrow flights of stairs to climb. You get what you pay for.
Tamara, 2-night trip
Verified

10/10 Exceptional

Fabulous location but be warned it’s a typical OSJ apartment - very narrow three story walk up. That said, the views were absolutely worth the effort lugging up my admittedly overpacked suitcases up those three flights. The photos on the listing are old, meaning the kitchen and bathroom are in desperate need of updating and refitting. If you can deal with some wear and tear, then the price can’t be beat. I’d stay here again. It was spacious, clean, and worth every penny.
Alaina, 2-night trip
Verified

10/10 Exceptional

Awesome location beautiful views from the balcony
jamie, 2-night trip
Verified

10/10 Exceptional

Great location. This is the second time we stay here an d you can’t beat the price
Maria, 2-night trip
Verified

10/10 Exceptional

We had an amazing stay. It was placed in a great part of Old San Juan. Allowed us to eat, visit, and shop comfortably. We had easy access to and from the airport. The staff was friendly, the coffee was delicious, and the roof top was enjoyable! Definitely recommend staying and enjoying the city!
Mindy, 2-night trip
Verified

8/10 Very good

Parking not great if you rent a car. AC is cold. Bed is comfortable. Location so good. View is spectacular!
Jason, 4-night trip
Verified

4/10 Fair

I will start with the good stuff. The location is amazing…literally across the street from San Cristobal. And just being anywhere in Puerto Rico is magical. The unit itself is really big, the bed is huge, and the bedroom has a built in hammock. Also, the front desk staff are very nice. The bad - the check in process is a little confusing…the keys are in a hotel couple blocks away, and we got our keys and went back, only to find our unit wasn’t at the address listed, but on a wholly different street. But most importantly, like others mentioned, the place is a dump. I know it’s old, so it could be rustic or shabby chic, but it’s just gross in so many ways. Yuck. But it didn’t take away from a wonderful time in PR.
Tanya, 4-night trip
Verified

4/10 Fair

Extreme lack of attention to detail. We booked the place because a kitchenette was described and the pictures clearly showed a microwave and coffeemaker. These were missing! We were also not given towels and could not get in touch with management. We were thankful that the hotel where we pick up keys were willing to give us towels. Everything is just a bit neglected. The bathroom could use a functioning curtain and rod system. Multiple lamps were either broken or had bulbs burnt out. The oscillating floor fan didn’t work. I’ve tried to contact management about a discount and cannot reach anyone. This place is in a good location and could have been a great stay if the amenities described were actually provided. The bed was comfortable. The balcony was lovely and the location was perfect. Overall wish we would have booked somewhere else to get what we paid for.
Broken fan
Notice the microwave and coffee maker are not present.
Timothy, 2-night trip
Verified

6/10 Good

The view
termaine, 4-night trip
Verified

4/10 Fair

This is not a hotel. We stayed for four nights and we requested bath towels and a soap through text. Text didn’t do anything so we had to go get towels. Location and the view from balcony were great. We killed 2 cockroaches in the bathroom.
Rika, 4-night trip
Verified

6/10 Good

We liked the convenience of walking around Old San Juan and dining around the area too. We liked the view very much. The building is old and needs updates on windows, doors which are not very secure, and bathroom is outdated and tiny. Also, we suggest disclosing the fact that the building has no elevator as we are older and had to carry our luggage up to the 3rd floor on a very narrow and deeply inclined staircase.
Eve, 2-night trip
Verified

6/10 Good

Address on this property is incorrect. The address is 413 Calle Sol. The building is older than pictured. The kitchen and bathroom had ants but this is common in old buildings. The windows opened onto the inner stairway, the front windows were barred closed. The positives was value for money, location and huge size. The bed was new which was great. Couches are stained and shower is small.
Verified

10/10 Exceptional

To find location go to 262 Sol for he lobby open 24/7. The streets that are parallel to each other have the same numbers across, so the street next over and the building next to it also says 262. Make sure you're on the street before the the street that connects along the fortres "Sol". Then my building was in 413 Sol. So it's one of those places where you check in somewhere and then stay somewhere else. The condition seems sketchy and old but when you get to your room, you realize that you have a prime spot in a great location, I had a balcony that was right across the street from the ocean and the fortress. Could literally not have been in a better location. Was a whole apartment. A few small bugs here and there but not on the bed, mostly by the sinks. The building is old, very old, but updated with acceptable appliance, great TV. The floor is always dirty no matter how much you clean it, so wear socks all the time. I personally as a young male alone, I was thrilled with my room. This place was perfect other than the flooring and the light bug problem. If you can get over those small factors of having a hard time finding it and the older condition this is the best place I think I've ever stayed. Price the and location outweighed everything in my mind.
Jackson, 5-night trip
Verified

6/10 Good

Location was perfect right in the heart. I didn’t complain while staying there but omg paint chips kept falling from ceilings, bathroom shower poles kept falling down and hair everywhere in bathroom. Tile floor in bathroom very dirty. The bathroom was the grossest. The place didn’t feel at all clean sofa was stained dirty… like I said the location perfect but my God the place needs upkeep and super dirty. Not what it looks like in pics. Sorry but not sorry.
Lisette, 4-night trip
Verified

6/10 Good

Well the view is Amazing! But the room was bad the first night there was a leak in the bedroom from the ceiling. All we heard the first night was dripping, we also had to sweep and mop the floors there was a lot of dust. We also had to clean the bathroom and the living room furniture was all stained and dirty. You can see from the ceiling there had been a really bad leak. With all that said they did come and fix the leak the next morning (when checked in after 6 maintenance was gone for the day). They also offered to have someone come clean the room the next day but we did it ourselves. The living room ceiling didn’t work and the only ac unit is in the bedroom. But the bed was very comfortable to have been an older mattress the water was hot and it did look like they are up dating the building.
leann, 5-night trip
Verified

6/10 Good

Old San Juan

The stay started off poorly because the hotel does not have a drop off section and you have to check in two blocks away. This was not communicated to us. The room was good sized with a LR, Kitchen, and BR. The ceiling fan in the LR didn't work but the one in the BR did. The bed was a comfortable King. The windows were metal slats that gapped and allowed in a fair amount of sound. There was a rain storm one day and the roof in the bathroom leaked. There was a puddle of water in the bathroom. This was made all the worse because there were only two towels in the whole place. We needed those for showers. Also no wash clothes.
Jean, 5-night trip
Verified

6/10 Good

Good but needs a lot of improvement.

Mixed experience. I can split this in two. The good the view is amazing and the location is premium in Old San Juan. The not so good, the mattresses are uncomfortable and old, one of them have a dip that’s very noticeable. The furniture is old. When I checked in the host at the hotel told me “the view is amazing, unless it rains, the. It’s not so much. So, it did rain overnight ñ, I left the windows half open and when I woke up in the morning I had water all the way into the kitchen. The bathroom is very small which I don’t mind much, but the sink is so small that you make a mess when you are brushing your teeth. Also no elevators, and a leak by the balcony door.
This is the view from the bed closer to the balcony.
View from the balcony in the afternoon.
Pedro, 2-night trip
Verified

4/10 Fair

When we checked in, our property we rented 6 months ago and verified two days before we were told had water damage and the balcony needed repair, so they put us in the hotel there on property, at no time was I offered any compensation, I was told this space they put us in was more expensive than the ocean front apartment. I feel as though many problems could be overlooked by waking up and at least looking at the ocean. Let me just say the staff was very helpful with questions and problems, I know it isn't their fault, but the hotel was running off of generator for two days and we were on the third floor, so the elevator did not work. The ice machine in the fridge was not working, dishwasher not working, the showers have no pressure and there was enough hair in the sink drain that you could make a wig. We stayed for 4 nights and all in all we were safe, the area is residential with a couple bars and nice resturant on the same street. Just feel as though they should have in some way compensated for the loss of scenery that we did not get to experience.
Marc, 4-night trip
Verified

8/10 Very good

Great Value for budget savvy seasoned travelers

The view and location are amazing like most others have noted, and the beds are very comfortable. The place is older and could use some TLC, but it is very clean and comfortable with an excellent mini split AC unit, ceiling fans/wall fans. Acessibility - Two large steps to enter through heavy metal gate, then there are two flights of narrow stairs, then 15 feet hallway and across a small open patio, a short walkway. and two steps up to reach The Balcony Apartment. It was no problem as we are active, youngish and healthy. though, if you have a physical disability, an aging travel companion, or are generally very inactive, this would probably not be the best choice. Especially as parking is hard to come by and nearest parking garage is about 4-5 blocks away. The kitchen while aged, (as is most of the furnishings) and clearly effected by being in a tropical environment has everything needed and nice quality of utensils/pans etc., and is super clean and in good working order. Mostly quiet except on weekend nights when cars (with the bass up lol)seem to cruise the narrow street between the building and the San Cristobal Park across the street (above the ocean). Even so, it was quiet by midnight. and not disruptive to our hanging out or sleeping. Overall an excellent spot for the money, if you do not require lavish accommodations. If you expect a Hilton or boutique place, probably not for you. I would totally stay here again. A great location, view and value.
Kim, 2-night trip
Verified

10/10 Exceptional

I had booked this property because our flight had got cancelled and we had to stay an extra 3 days. it was the cheapest so i wasnt expecting nothing fancy. u have 2 get your key from one location nd then walk to the apartment building. the hallways r very thin so if youre wideset it would be hard to go up the stairs. i had reserved the ocean view room. everything was put up but the floors were not mopped. i could not walk barefoot or my feet would turn black. there was dirt everywhere. the wifi did not work but we had service so it wasnt an issue for us. the tv was connected to the wifi but would go in and out so we had to unplug it multiple times to get it to stream. the stove was very old and only 2 burners worked. the room with the ocean view was very hot but if you kept the door open and the outside door closed at night it could get cold. the view was beautiful... we loved sitting outside nd looking at the water. and the location was in old san juan so everything we needed was in walkable distance. laundromat/grocery store/ and other shops. like i said... this was a last minute booking so i wasnt expecting nothing spectacular but the view and location made up for it and we still made it work.
Amber, 3-night trip
Verified

6/10 Good

A lot of the negative reviews stem from the fact that people do not thoroughly read prior to booking. The listing definitely states that not only is the property address a different location from the check-in location, but it’s only stair assessable. Checking in was easy and the property was only about 2- 2 1/2 blocks away 4min walk! I had the Ocean View room and was met w| nice AC upon walking in and the view is absolutely beautiful! Walking distance from just about anything perfect location! Now there were some downs, such as I did not receive check in instructions until 12AM the day of travel after being told I’d get them the day before, both checking in and out no one was at the front desk I was saying hello with no response someone came about 7mins after. The walls of the property and rooms look much older than the pictures used for the listing. The painting doesn’t look fresh, some cracks and water bubble damage which is why people are saying it isn’t clean. The Wi-Fi also didn’t work. With the property being on sort of a main road if you’re a light sleeper the vehicles and loud larger groups of people having conversations passing by will wake you. The Wi-Fi also did not work. If you’re looking for something modern and have health issues with getting up and down stairs and are a light sleeper I wouldn’t recommend for you. For a solo traveler, couple or group of 4 on a budget I’d defn recommend! I really do believe once they take the time renovate the place it’ll be one
Ashley, 3-night trip
Verified

8/10 Very good

No hot water in shower. No wash cloth provided. We did have stove but no microwave. Only complaint really was the ice cold showers everyday. Even after being in the sun a cold shower isn’t exactly the most pleasant lol. All in all it was great. Location was perfect for old San Juan. And that balcony view was as sooooo beautiful. Waking up to waves and the street life.
Ebony, 2-night trip
Verified

10/10 Exceptional

Location
Donald, 5-night trip
Verified

6/10 Good

Pictures showing the place to stay were not of the same place. Bathroom sink only had col water spigot. Hot water spigot had no running water. Tv did not work.
Brian, 2-night trip
Verified

10/10 Exceptional

Good location.
steven, 3-night trip