Guests
All properties in Vancouver, British Columbia, Canada

The Sutton Place Hotel Vancouver

Luxury hotel with spa, near Canada Place

  • Free Internet
From
$204

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Image gallery

  • Hotel Front
  • Hotel Front
  • Pool
  • Grand Suite, 1 King Bed - Living Area
  • Hotel Front
Hotel Front. Image 1 of 82
1 / 82Hotel Front
845 Burrard St, Vancouver, V6Z2K6, BC, Canada
8.8.Fabulous.
  • Overall stay was great! No complaints ! Concierge staff very friendly, courteous

    Jul 29, 2022

  • The hotel is great - the location is excellent. Because of Covid, you have to ask for…

    Jul 27, 2022

See all 1,946 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Dining options
Convenient
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • Housekeeping (on request)
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness center

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Laundry facilities
  • Iron/ironing board

What’s around

  • In Downtown Vancouver
  • Robson Street - 1 min walk
  • Vancouver Waterfront - 10 min walk
  • Vancouver Convention Centre - 11 min walk
  • Canada Place - 12 min walk
  • Canada Place Cruise Ship Terminal - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Room, 1 King Bed (Sutton)
  • Deluxe Room, 1 King Bed (Classic)
  • Executive Room, 1 King Bed (Classic)
  • Grand Room, 1 King Bed (Classic)
  • Premium Room, 1 King Bed (Classic)
  • Classic Room, 2 Queen Beds (Sutton)
  • Deluxe Room, 2 Queen Beds (Classic)
  • Room, 1 King Bed (Sutton)
  • Deluxe Room (1 King bed)
  • Executive Suite, 1 King Bed
  • Grand Suite, 1 King Bed
  • Premium Room, 1 King Bed
  • Room, 2 Queen Beds (Sutton)
  • Deluxe Room (2 Queen beds)

What’s around

Landmarks

  • In Downtown Vancouver
  • Robson Street - 1 min walk
  • Vancouver Waterfront - 10 min walk
  • Vancouver Convention Centre - 11 min walk
  • Canada Place - 12 min walk
  • Canada Place Cruise Ship Terminal - 13 min walk
  • BC Place Stadium - 13 min walk
  • Rogers Arena - 17 min walk
  • Stanley Park - 33 min walk
  • Port of Vancouver - 38 min walk
  • Robson Square - 4 min walk

Getting around

  • Vancouver Intl. Airport (YVR) - 24 min drive
  • Vancouver Harbour Flight Centre (CXH) - 4 min drive
  • Pitt Meadows, BC (YPK) - 49 min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) - 120 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 133 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 153 min drive
  • Vancouver Waterfront Station - 15 min walk
  • Vancouver Rocky Mountaineer Station - 5 min drive
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 7 min drive
  • Burrard Station - 5 min walk
  • Vancouver City Center Station - 7 min walk
  • Granville Station - 9 min walk
Profile: Downtown Vancouver

Profile: Downtown Vancouver

Downtown Vancouver is recognized for its skyscrapers and port, and visitors here can see top sights like Robson Street and Queen Elizabeth Theatre. This lively neighborhood in Vancouver is well-known for its restaurants.

Appreciated for its art, this neighborhood's cultural attractions include Vancouver Art Gallery and Orpheum Theater. You can browse for treasures at Pacific Centre Shopping Mall and Waterfront Centre.

map
See on map
845 Burrard St, Vancouver, V6Z2K6, BC, Canada

At a glance

Hotel size

  • This hotel has 397 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • Onsite self parking (CAD 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/cafe
  • Room service

Things to do

  • Number of indoor pools - 1
  • Fitness facilities
  • Full-service spa
  • Number of spa tubs - 1
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • 24-hour business center
  • Number of meeting rooms - 1
  • Conference space
  • Conference space size (feet) - 1
  • Conference space size (meters) - 0

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1986
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair accessible
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • French
  • Japanese
  • Korean
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer (on request)

Be entertained

  • 42-inch LCD TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free wired internet
  • Phone

Food and drink

  • Microwave (on request)

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna.

The spa is open select days.

Dining

Boulevard Kitchen - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Gerard Lounge - Onsite bar. Open select days.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

  • Service animals exempt from fees
  • Pet deposit: CAD 40.00 per stay
  • Pets are allowed for an extra charge of CAD 40 per accommodation, per stay

ParkingPay at property

  • Self parking costs CAD 50 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Hotel Sutton Place
  • Vancouver Sutton Place Hotel
  • Hotel Sutton Place Vancouver
  • The Sutton Vancouver Vancouver
  • The Sutton Place Hotel Vancouver Hotel
  • The Sutton Place Hotel Vancouver Vancouver
  • The Sutton Place Hotel Vancouver Hotel Vancouver
  • Sutton Place Hotel
  • Sutton Place Hotel Vancouver
  • Sutton Place Vancouver
  • Sutton Place Vancouver Hotel
  • Vancouver Hotel Sutton Place
  • Vancouver Sutton Place

*See fees and policies for additional details or extra charges

FAQs

  • Yes, The Sutton Place Hotel Vancouver does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

  • Yes. Self parking costs CAD 50 per night. Electric vehicle charging is available.

  • Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

  • Yes, pets are welcome. There's a charge of CAD 40 per accommodation, per stay, and there's also a deposit of CAD 40.00 per stay. Service animals are exempt from fees. Food and water bowls are available.

  • You can check in from 4:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

  • Yes, there's an onsite restaurant, Boulevard Kitchen. Nearby restaurants include Cafe Il Nido (3-min walk), Thierry (3-min walk), and Joe Forte's Seafood & Chop House (4-min walk).

  • No, this hotel doesn't have a casino, but Starlight Casino (26-min drive) is nearby.

  • Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the spa tub. The Sutton Place Hotel Vancouver also has an indoor pool and a fitness center, as well as spa services.
8.8.Fabulous.
  • 10.0.Exceptional

    Beautiful and comfortable hotel

    The exterior and interior are beautiful and the rooms are clean and comfortable. I believe they went through a restoration. The staff were very helpful and very friendly. The Hotel restaurant is a must. There were a couple of areas that could use improvement. At times there was a little trouble getting in touch with room service and the restaurant. They also have a policy that if you want your room cleaned you have to let them know by 4:00 the day before and you have to specify a time and not be there. We made our request our room to be cleaned after 4:00 and they scheduled it for the next day so I suspect they will accommodate any request if they can. I am guessing they are having staffing issues like we do here in the USA. The hotel overall is excellent and would not hesitate to stay there again.

    Jose, 4 night trip, Jul 22, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I would stay here again

    Very nice hotel. It was a challenge figuring out how to operate the in-room Nespresso machine, but once we figured it out, the coffee was excellent (for in-room coffee, that is). We stayed three nights and never had to wait long for an elevator. I noticed the difference at the next two hotels we stayed at (in other cities) that skimped on elevators. The location was very convenient for seeing Vancouver.

    3 night family trip, Jul 19, 2022

    Verified Hotels.com guest review

  • 6.0.Good

    This hotel is an high end hotel. Luxuriously decorated with the appropriate rate that goes with it. But instead of being comfortable I felt trapped in a hotel room with an automated drinks refrigerator that I didn’t need and a parking fee of $50 overnight. I guess parking fee covers extended parking till 4 pm the next day so it isn’t so expensive with in and out privileges, but the refrigerator situation wasn’t convenient at all. The sign reads if drinks are removed to place your own drinks, you’d be charged automatically and that if you need a refrigerator you’d have to pay an extra fee. I had expected just an ordinary convenience of having mini fridge in the room like many other hotel chains, but no, this hotel, costs 30-40% higher but still they want to make more money by charging for the mini fridge. I won’t choose to stay here again. Crass hospitality focused in on making as much money as possible out of you. But I do have a shout out to a Bellman by the entry. He was so kind and generous as I arrived past the time to go to a store to buy water, he offered me couple bottles out from his own stash with a smile. That was extra nice!!

    Angela, 1 night family trip, Jul 16, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Vancouver First Timer

    Room was large and very comfortable. The hotel is well-situated in downtown Vancouver. We were disappointed by the breakfast in the hotel restaurant - expensive but a limited choice

    Brian, 2 night trip, Jul 14, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Best hotel stay ever.

    We arrived around 2 am and we’re treat wonderfully. They upgraded our room from a double queen to a 2 bedroom King suite. Can’t say enough about how well we were treated.

    Ella, 2 night family trip, Jun 10, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Sutton Place

    Very friendly staff. We arrived very late due to flight delays and they gave us a free upgrade. Would stay again.

    Janice, 1 night trip, Jun 2, 2022

    Verified Hotels.com guest review

  • 6.0.Good

    Disappointed no fridge snd no microwave. Parking was an additional $50 per night! Way to expensive when you are already paying almost $400 a night!

    Carol, 1 night trip, May 30, 2022

    Verified Hotels.com guest review

  • 8.0.Very Good

    Nice hotel, clean , comfortable, in close proximit

    We really enjoyed the location of the Sutton Hotel. We were really disappointed when we found out we’d have to go over to the Sheraton to use the hot tub in the pool. I felt that this should’ve been disclosed when we booked the hotel. It was chilly and rainy during our 2 day stay in Vancouver. Most people aren’t going to want to walk to the Sheraton to use their facilities and then walk back through the wet , cold rainy weather. Other than that, the room was quite nice and comfortable. The view was gorgeous, but the check in was a little bit tricky. Hard to understand the staff behind the counter. I do think, that the Sutton hotel should provide free breakfast for their guests if they don’t have a hot tub, and a working pool.

    Christine, 2 night trip, May 15, 2022

    Verified Hotels.com guest review

  • 4.0.Fair

    Was a beautiful room and space but they did not honour the expedia price and upsold. Some staff were excellent and kind but senior staff were rude and not friendly to disabled customers needing assistance.

    marisa, 2 night family trip, May 13, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Been several years since i stayed here but still love the property. the staff is professional, the rooms are very comfortable and the hotel is in the perfect location for a stroll down Robson for some shopping, or walking to Yale Town for a bite of dinner

    daryl, 1 night trip, May 12, 2022

    Verified Expedia guest review

See all 1,946 reviews