Hilton Vancouver Metrotown

Photo gallery for Hilton Vancouver Metrotown

Primary image
Seasonal outdoor pool
55-inch LCD TV with digital channels, TV, pay movies
Hypo-allergenic bedding, down comforters, in-room safe, desk
Hypo-allergenic bedding, down comforters, in-room safe, desk

Overview of Hilton Vancouver Metrotown

Hilton Vancouver Metrotown

4.0 star property
4-star hotel with restaurant, near Metropolis at Metrotown

8.4/10 Very Good

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet friendly
  • Gym
The price is $234
Price available on 8/28/2022
Map
6083 McKay Ave, Burnaby, BC, V5H2W7
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Spa tub
  • 24-hour business center
  • Conference center
  • 6 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Metrotown
  • Metropolis at Metrotown - 10 min walk
  • Vancouver General Hospital - 23 min drive
  • Port of Vancouver - 18 min drive
  • BC Place Stadium - 26 min drive
  • Rogers Arena - 28 min drive
  • Pacific Centre Shopping Mall - 16 min drive
  • Robson Street - 30 min drive
  • Granville Island Public Market - 34 min drive
  • Kitsilano Beach - 35 min drive
  • English Bay Beach - 34 min drive

Getting around

  • Vancouver Intl. Airport (YVR) - 28 min drive
  • Vancouver Harbour Flight Centre (CXH) - 30 min drive
  • Pitt Meadows, BC (YPK) - 34 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 125 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 149 min drive
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 13 min drive
  • Port Moody Station - 17 min drive
  • Port Coquitlam Station - 19 min drive
  • Metrotown Station - 5 min walk
  • Patterson Station - 9 min walk
  • Royal Oak Station - 21 min walk

About this property

Hilton Vancouver Metrotown

Hilton Vancouver Metrotown puts you 0.5 mi (0.8 km) from Metropolis at Metrotown. Guests can relax at the spa tub, work out at the fitness center, or grab a bite to eat at the restaurant. Other highlights at this upscale hotel include a seasonal outdoor pool and a terrace. Fellow travelers like that it's just a short walk to public transportation: Metrotown Station is 5 minutes away and Patterson Station is 9 minutes.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Temperature checks given to staff
Masks available
Masks are required at the property
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 283 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only, 2 per room, up to 75 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas (1-device limit)
  • Free wired Internet access in rooms

Parking

  • Covered onsite self parking (CAD 19.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge)
  • Restaurant

What to do

  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Ski area nearby

Working away

  • 24-hour business center
  • 6 meeting rooms
  • Conference center (14477 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 1999
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • Seasonal outdoor pool
  • Designer stores on site
  • Shopping mall on site
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Raised toilet seat
  • Lowered peephole/view port in door
  • Low-height counter/sink
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • 55-inch LCD TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free wired internet and WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for CAD 0.00 per night (rates may vary)
  • Full breakfast is offered for an extra charge of CAD 29 for adults and CAD 14.50 for children (approximately)
  • Early check-in can be arranged for an extra charge of CAD 25 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 55.00 per accommodation, per stay

Parking

  • Covered self parking costs CAD 19.00 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • The seasonal pool is open from March to November

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hilton Metrotown
Hilton Metrotown Vancouver
Hilton Vancouver Metrotown
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Hotel Burnaby
Metrotown Hilton
Metrotown Hilton Vancouver
Vancouver Hilton Metrotown
Vancouver Metrotown Hilton
Burnaby Hilton Metrotown
Hilton Burnaby
Hilton Hotel Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel Burnaby

Frequently asked questions

Does Hilton Vancouver Metrotown offer free cancellation for a full refund?
Yes, Hilton Vancouver Metrotown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Vancouver Metrotown?
As of Aug 17, 2022, prices found for a 1-night stay for 2 adults at Hilton Vancouver Metrotown on Aug 28, 2022 start from $234, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Vancouver Metrotown?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hilton Vancouver Metrotown?
Yes, there's a seasonal outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hilton Vancouver Metrotown?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 75 lbs per pet. There's a charge of CAD 55.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hilton Vancouver Metrotown?
Yes. Self parking costs CAD 19.00 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Vancouver Metrotown?
You can check in from 4:00 PM - anytime. There's a charge of CAD 25 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hilton Vancouver Metrotown?
No, this hotel doesn't have a casino, but Starlight Casino (11-min drive) and Hard Rock Casino Vancouver (14-min drive) are both nearby.
What is there to do at Hilton Vancouver Metrotown and nearby?
Have fun with nearby winter activities like skiing, and in warmer months enjoy a round of golf at the nearby golf course. Relax in the spa tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a fitness center.
Are there restaurants at or near Hilton Vancouver Metrotown?
Yes, there's an onsite restaurant. Nearby restaurants include Isami Sushi (3-min walk), Dinesty Dumpling House (3-min walk), and trattoria Burnaby (4-min walk).
What's the area around Hilton Vancouver Metrotown like?
Hilton Vancouver Metrotown is a short 5-minute walk from Metrotown Station and 10 minutes' walk from Metropolis at Metrotown. Travelers say this hotel is in a good location.

Overall score and ratings

8.4

Very Good

8.9/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.5/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

5-night family trip
Verified Hotels.com guest review

4/10 Fair

Oleg, 12-night trip
Verified Hotels.com guest review

8/10 Very Good

Siu Ying Josephine, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jane, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Rakesh, 4-night trip with friends
Verified Hotels.com guest review

6/10 Good

It’s good hotel
I like Hilton hotel because have a standard quality and very convenience too. The price also reasonable. .
Warasturi, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very Convenient location. Clean rooms and friendly staff. Excellent breakfast included!
Catherine, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Staff were amazing; rooms were super clean; no complaints at all
Catharine, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Nice place to stay, shopping right next door. Have to travel further out for different dining options and didn't enjoy walking through the protesters right outside the hotel. Hopefully Hilton resolves that soon.
Jonathan, 2-night trip with friends
Verified Expedia guest review

8/10 Very Good

The staff were super friendly and very accommodating. The only thing I wasn't thrilled about was the breakfast ... pre-made breakfast sandwiches that you had to microwave, little boxes of cereals, and little containers of instant oatmeal. Overall, it was a great stay and I would definitely recommend this hotel.
Brenda, 1-night romance trip
Verified Expedia guest review