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Hilton Vancouver Metrotown

Suburban hotel with restaurant, near Metropolis at Metrotown

  • Free cooked-to-order breakfast and free Internet
From
$164

Image gallery

  • Hilton Vancouver Metrotown
  • Hilton Vancouver Metrotown
  • Pool
  • Room (Parlor) - Living Area
  • Hilton Vancouver Metrotown
Hilton Vancouver Metrotown. Image 1 of 71
1 / 71Hilton Vancouver Metrotown
6083 McKay Ave, Burnaby, V5H2W7, BC, Canada
8.6.Fabulous.
  • the hotel was in a great location clean very nice hotel.the check in was great very good.…

    Mar 13, 2021

  • The staff at Hilton Metrotown was fantastic and so attentive to all of our needs and…

    Jan 31, 2021

See all 657 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Convenient
Dining options
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 283 guestrooms
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Seasonal outdoor pool
  • Fitness center
  • Self parking

For families

  • Free cribs/infant beds
  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In Metrotown
  • Metropolis at Metrotown - 10 min walk
  • BC Place Stadium - 6.9 mi / 11.1 km
  • Rogers Arena - 7.3 mi / 11.8 km
  • Robson Street - 7.6 mi / 12.2 km
  • Granville Island Public Market - 7.7 mi / 12.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Queen Beds
  • Suite, 1 King Bed with Sofa bed
  • Executive Room, 1 King Bed, Business Lounge Access
  • Executive Suite, 1 King Bed, Business Lounge Access
  • Executive Room, 2 Queen Beds, Business Lounge Access
  • Deluxe Room, 1 King Bed (High Floor)
  • Deluxe Room, 2 Queen Beds (High Floor)
  • Deluxe Suite, 1 King Bed
  • Studio Suite, 1 King Bed
  • Suite, 1 Bedroom, Executive Level
  • Room (Parlor)
  • Room, 1 King Bed (Shower)

Location

6083 McKay Ave, Burnaby, V5H2W7, BC, Canada
  • In Metrotown
  • Metropolis at Metrotown - 10 min walk
  • BC Place Stadium - 6.9 mi / 11.1 km

What’s around

Landmarks

  • In Metrotown
  • Metropolis at Metrotown - 10 min walk
  • BC Place Stadium - 6.9 mi / 11.1 km
  • Rogers Arena - 7.3 mi / 11.8 km
  • Robson Street - 7.6 mi / 12.2 km
  • Granville Island Public Market - 7.7 mi / 12.5 km
  • Vancouver Convention Centre - 9.6 mi / 15.4 km
  • Simon Fraser University - 11.4 mi / 18.3 km
  • Stanley Park - 11.8 mi / 19 km
  • Capilano Suspension Bridge - 12.2 mi / 19.6 km

Getting around

  • Vancouver International Airport (YVR) - 27 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 28 min drive
  • Pitt Meadows, BC (YPK) - 33 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 125 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 149 min drive
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 13 min drive
  • Vancouver Waterfront Station - 15 min drive
  • Port Moody Station - 17 min drive
  • Metrotown Station - 5 min walk
  • Patterson Station - 9 min walk
  • Royal Oak Station - 21 min walk

At a glance

Hotel size

  • This hotel has 283 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • 2 per room (up to 75 lbs)
  • Food and water bowls available

Internet

  • Free WiFi in public areas (1-device limit)
  • Free wired Internet access in rooms

Parking

  • Covered onsite self parking (CAD 19.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli

Things to do

  • Outdoor seasonal pool
  • Children's pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 14477
  • Conference space size (meters) - 1345
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Year Built - 1999
  • Elevator
  • Designated smoking areas (fines apply)
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Raised toilet seat
  • Lowered peephole/viewport in door
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • 55-inch LCD TV
  • Pay movies
  • Digital TV channels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Microwave (on request)

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Time and Place - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Hilton Metrotown
  • Vancouver Metrotown Hilton
  • Burnaby Hilton Metrotown
  • Hilton Burnaby
  • Hilton Hotel Burnaby
  • Hilton Vancouver Metrotown Hotel
  • Hilton Vancouver Metrotown Burnaby
  • Hilton Vancouver Metrotown Hotel Burnaby
  • Hilton Metrotown Vancouver
  • Hilton Vancouver Metrotown
  • Hilton Vancouver Metrotown Burnaby
  • Hilton Vancouver Metrotown Hotel
  • Hilton Vancouver Metrotown Hotel Burnaby
  • Metrotown Hilton
  • Metrotown Hilton Vancouver
  • Vancouver Hilton Metrotown

Optional extras

Early check-in can be arranged for an extra charge of CAD 25 (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Covered self parking costs CAD 19.00 per night with in/out privileges

Rollaway beds are available for CAD 15.0 per night

Pets are allowed for an extra charge of CAD 55.00 per accommodation, per stay (maximum CAD 49 per stay)

Service animals exempt from fees

WiFi is available in guestrooms for CAD 0.00 per night (rates may vary)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

The seasonal pool is open from March to November.

Pool access available from 6:00 AM to 11:00 PM.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hilton Vancouver Metrotown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

  • Yes. Self parking costs CAD 19.00 per night. Electric vehicle charging is available.

  • Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 11:00 PM.

  • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 75 lbs per pet. There's a charge of CAD 55.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

  • You can check in from 4:00 PM - anytime. There's a charge of CAD 25 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

  • Yes, there's an onsite restaurant, Time and Place. Nearby restaurants include Isami Sushi (3-min walk), Dinesty Dumpling House (3-min walk), and trattoria Burnaby (4-min walk).

  • No, this hotel doesn't have a casino, but Starlight Casino (11-min drive) and Hard Rock Casino Vancouver (14-min drive) are both nearby.

  • Have fun with nearby winter activities like skiing, and in warmer months enjoy a round of golf at the nearby golf course. Relax in the spa tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a fitness center.
8.6.Fabulous.
  • 10.0.Exceptional

    I would stay there again for sure. The grab and go breakfast was excellent--healthy and tasty.

    Jan, 1 night family trip, Mar 7, 2020

    Verified Travelocity guest review

  • 10.0.Exceptional

    Great location and the staff was tremendous. Will stay again.

    1 night trip with friends, Feb 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff did what they could to make our stay memorable

    2 night romance trip, Dec 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Quick and seamless check-in. Short walk to Metropolis and other shopping venues

    1 night family trip, Nov 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I liked that it’s clean and the staffs are friendly.

    M18tpt, 2 night family trip, Oct 17, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    I was there for a convention with roughly 400 attendees. There was an issue with accessibility with elevators (one was out of order) so it would have been nice to have access to stairs. Also, I know it sounds silly, but the placement of the toilet paper holder in the bathroom is very inconvenient. One has to reach backwards to grab which can be difficult for most adults. Otherwise, it was very nice, clean and quiet. Staff were very pleasant and helpful.

    4 night trip, Oct 3, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Everything would have been nice except for the slow elevators which require your keycard to move up floors. The keycards must be held in front of a sensor (whether its in the elevator or to open a door) and are finicky. If you don't hold the keycard exactly right and hurry to push the floor button, the button will not work and you will find yourself moving to a completely different floor where someone else is waiting. I could waste 10 minutes trying to get to the correct floor.

    3 night family trip, Oct 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very accommodating. Didn’t charge us pet fee since we had a licensed service dog. Comfortable rooms, brought us a microwave for our son who has special dietary needs

    BrianE, 1 night family trip, Sep 28, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The parking for self park is very confusing. There is no indoor pool..😩

    Aa, 1 night trip with friends, Sep 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice stay

    1 night family trip, Sep 28, 2019

    Verified Hotels.com guest review

See all 657 reviews