Element Vancouver Metrotown

Photo gallery for Element Vancouver Metrotown

Primary image
Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Element Vancouver Metrotown

Element Vancouver Metrotown

3.5 star property
3.5-star hotel with indoor pool, near Metropolis at Metrotown

9.2/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
The price is $252
Price available on 9/8/2022
Map
5988 Willingdon Avenue, Burnaby, BC, V5H 2A7
Main amenities
  • Restaurant and bar/lounge
  • Indoor pool
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
  • Self parking
  • 24-hour business center
  • Business center
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Free cribs/infant beds
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Metrotown
  • Metropolis at Metrotown - 9 min walk
  • Vancouver General Hospital - 21 min drive
  • Port of Vancouver - 17 min drive
  • BC Place Stadium - 25 min drive
  • Rogers Arena - 27 min drive
  • Robson Street - 29 min drive
  • Granville Island Public Market - 33 min drive
  • Simon Fraser University - 13 min drive
  • Kitsilano Beach - 34 min drive
  • English Bay Beach - 32 min drive

Getting around

  • Vancouver Intl. Airport (YVR) - 28 min drive
  • Vancouver Harbour Flight Centre (CXH) - 29 min drive
  • Pitt Meadows, BC (YPK) - 33 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 125 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 145 min drive
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 13 min drive
  • Port Moody Station - 17 min drive
  • Port Coquitlam Station - 19 min drive
  • Metrotown Station - 9 min walk
  • Patterson Station - 10 min walk
  • Royal Oak Station - 24 min walk

About this property

Element Vancouver Metrotown

Element Vancouver Metrotown puts you 0.5 mi (0.8 km) from Metropolis at Metrotown. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Trattoria Burnaby, which serves Italian cuisine and is open for lunch and dinner. A bar/lounge, a 24-hour fitness center, and a fitness center are other highlights. The helpful staff and family-friendly amenities get good marks from fellow travelers. Public transportation is just a short walk: Metrotown Station is 9 minutes and Patterson Station is 10 minutes.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 169 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 19
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets stay free (up to 50 lbs)
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (CAD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Grocery/convenience store
  • Children's menu

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference space (4373 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Multilingual staff
  • Free bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • Hindi

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Mini-fridge
  • Microwave
  • Kitchenette
  • Cookware, dishes, and utensils

More

  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Dining

Trattoria Burnaby - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking

  • Self parking costs CAD 19 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Element Vancouver Metrotown Hotel Burnaby
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown Hotel Burnaby

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Jacqueline, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Janne, 7-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great bed/pillows!
The Element is a fairly new hotel and as such it shows well. The bed and pillows were SUPER comfortable, among the best I've encountered in a hotel...amazing! My only complaint is the room is VERY small. The bed was a king size and literally took up most of the room. I didn't really care as I wasn't spending any time in the room other than sleeping, but something to keep in mind if you plan on relaxing in the room with your partner.
Clint, 1-night trip
Verified Hotels.com guest review

6/10 Good

Good location bad Internet
Location is great, changing bedsheets wasn’t daily and that’s not good, Internet was so slow and that’s too bad, you have to pay to get high speed Internet!! Parking at $20 per day is too expensive
13-night family trip
Verified Hotels.com guest review

8/10 Very Good

KAZUYOSHI, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

William, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Good
Clean and comfortable
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jinshan, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent!
bonnie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Slow wifis
Fea, 1-night trip
Verified Expedia guest review