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Element Vancouver Metrotown, Burnaby

4-star4 stars
5988 Willingdon AvenueBurnabyBCV5H 2A7Canada

4-star hotel with indoor pool, near Metropolis at Metrotown
  • Free hot/cold buffet breakfast and free WiFi
Bar and Beverages
Bar is awesome
Great pool
Awesome vibe
582See all 582 reviews
From 324 reviewsTripAdvisor Traveller Rating

Element Vancouver Metrotown, Burnaby

from $135
  • Suite, 1 Bedroom
  • Suite, 1 Bedroom, Balcony, View
  • Standard Room
  • Suite
  • One Bedroom Suite, King and Sofa Bed, Kitchen
  • Suite, 1 Bedroom, Balcony, View
  • Junior Room, 1 King Bed, Accessible
  • Studio, 1 King Bed, Kitchen
  • Studio, 2 Double Beds, Kitchen

At a glance

Key facts

Hotel size

  • This hotel has 169 rooms
  • This hotel is arranged over 13 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets stay free

  • Restrictions apply *

  • Up to 50 lb


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Sauna
  • Free bicycles on site
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 4373
  • Conference space size (meters) - 406
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
  • Dishwasher
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Trattoria - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

The Mini Bar - Onsite cocktail bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Element Vancouver Metrotown, Burnaby’s small print

Also known as

  • Element Vancouver Metrotown Hotel Burnaby
  • Element Vancouver Metrotown Hotel
  • Element Vancouver Metrotown Burnaby
  • Element Vancouver Metrotown


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Self parking costs CAD 16 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Element Vancouver Metrotown, Burnaby


  • Heart of Burnaby
  • Metropolis at Metrotown - 9 min walk
  • Central Park - 21 min walk
  • British Columbia Institute of Technology - 25 min walk
  • Burnaby Hospital - 37 min walk
  • Deer Lake - 44 min walk
  • Burnaby Village Museum - 2.5 mi / 4.1 km
  • Pacific Coliseum - 5.8 mi / 9.3 km

Getting around

  • Vancouver, BC (YVR-Vancouver Intl.) - 25 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 132 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 166 min drive
  • Vancouver Rocky Mountaineer Station - 14 min drive
  • Vancouver Pacific Central Station - 15 min drive
  • Vancouver Waterfront Station - 19 min drive
  • Metrotown Station - 10 min walk
  • Joyce-Collingwood Station - 28 min walk
  • Self parking (surcharge)

Recent reviews

Superb 9.2 From 582 reviews

Element Vancouver Metrotown, Burnaby
Very Good8.0
Great stay!
Nice room and comfortable bed. Requested a quiet room and it definitely was. Pool, sauna and fitness room were great. Our bathroom was not as clean as it should be, floor had stray hairs left behind.
Michelle, us1 night romance trip
Element Vancouver Metrotown, Burnaby
Very Good8.0
Asia in Canada
Everything was good except some of the rude male front desk staff members who are not very helpful. Many of them don’t smile and give you this feeling that you are not welcome. They’re probably just overworked and tired, but still.
A Traveler, us3 night family trip
Element Vancouver Metrotown, Burnaby
Very Good8.0
Check -in and Check - out process was great. Morning Breakfast was 8 out of 10. There were packages of Oatmeals but NO HOT COOKED oats. Pastries were pretty good. The mango-banana smoothy was not sweet at was told that we could infoem Hotels associates of special dietary needs. . We wanted eggs without ham or sausages. We were told thats the way they could be offered because they were PRE-MADE. All we wanted eggs with cheese green papers ,onions kind of western omelettes without ham. NO BODY COULD BE BOTHERED.out of our six days stay once we got eggs,spinach and cheese. The wraps with eggs were not well cooked. THE BIGGEST PROBLEM WAS THE DESKTOP COMPUTER ON FIFTH FLOOR NEAR THE BREAKFAST AREA. IT WOULD REPEATEDLY CRASH OR FREEZ UP. There was only ONE Computer in the so called business center.NO second computer. For the price we paid this was a DISGRACE. We will consider returning only if this computer problems did not lead to a lot of time wasted. (Talking/complaining to reception twice in 6 days but no results. The Lenovo system is old,slow and crashed repeatedly and they had to kill it and subsequent start-up took for ever. The front desk stahh (all of them ) were good.
Vijay, us7 night romance trip
Element Vancouver Metrotown, Burnaby
Lovely hotel in an excellent location. Easy walk to the Sky Train to take into downtown Vancouver or a quick drive to Capilano Suspension Bridge. The hotel was very comfortable and the rooms were very nice! We highly recommend this for anyone who wants a nice and not overpriced stay. The breakfast was fabulous also!
Jonah, us2 night family trip
Element Vancouver Metrotown, Burnaby
Great location, modern hotel.
Great location for shopping and restaurants. Driving around the area was a challenge because of the high traffic volume. Indicative of the things to do in the area.
A Traveler, us4 night trip

See all reviews

Element Vancouver Metrotown, Burnaby

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