Pinnacle Hotel at the Pier

Photo gallery for Pinnacle Hotel at the Pier

Primary image
Indoor pool
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Standard Room, 1 King Bed, Mountainside | Minibar, in-room safe, desk, laptop workspace

Overview of Pinnacle Hotel at the Pier

VIP Access

Pinnacle Hotel at the Pier

4.0 star property
Mountain hotel with indoor pool, near Port of Vancouver

9.2/10 Superb

1,002 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is $174
Price available on 10/2/2022
Map
138 Victory Ship Way, North Vancouver, BC, V7L 0B1
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • 24-hour business center
  • Business center
  • Terrace
For families
  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • In Lower Lonsdale
  • Vancouver Waterfront - 21 min walk
  • Capilano Suspension Bridge - 13 min drive
  • English Bay Beach - 25 min drive
  • Robson Street - 26 min drive
  • Canada Place Cruise Ship Terminal - 28 min drive
  • Granville Street - 28 min drive
  • Vancouver Aquarium - 34 min drive
  • Port of Vancouver - 25 min drive
  • Stanley Park - 32 min drive
  • Rogers Arena - 28 min drive

Getting around

  • Vancouver Harbour Flight Centre (CXH) - 26 min drive
  • Pitt Meadows, BC (YPK) - 42 min drive
  • Vancouver Intl. Airport (YVR) - 49 min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) - 119 min drive
  • Vancouver Rocky Mountaineer Station - 14 min drive
  • Port Moody Station - 24 min drive
  • Pacific Central Station - 26 min drive
  • Waterfront Metro Station - 29 min walk

About this property

Pinnacle Hotel at the Pier

4-star eco-friendly hotel in the heart of Lower Lonsdale
Consider a stay at Pinnacle Hotel at the Pier and take advantage of a terrace, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna or the steam room. The onsite restaurant, The Lobby Restaurant, features brunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and meeting rooms
  • A banquet hall, a front desk safe, and wedding services
  • A computer station, an elevator, and tour/ticket assistance
  • Guest reviews speak highly of the pool and central location
Room features
All guestrooms at Pinnacle Hotel at the Pier boast thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 37-inch HDTVs with cable channels
  • Recycling, refrigerators, and microwaves

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 106 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered onsite self parking (CAD 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free
  • Children's menu

What to do

  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (8000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An indoor pool
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • Finnish
  • French
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 37-inch LCD TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling
  • Guidebooks/recommendations

Special features

Dining

The Lobby Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pier 7 Restaurant - Overlooking the ocean, this restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per night

Optional extras

  • Breakfast costs between CAD 10 and CAD 18 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 30 per pet, per day (maximum CAD 90 per stay)

Parking

  • Covered self parking costs CAD 28 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Frequently asked questions

Does Pinnacle Hotel at the Pier offer free cancellation for a full refund?
Yes, Pinnacle Hotel at the Pier does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Pinnacle Hotel at the Pier?
As of Sep 29, 2022, prices found for a 1-night stay for 2 adults at Pinnacle Hotel at the Pier on Oct 2, 2022 start from $174, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Pinnacle Hotel at the Pier?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pinnacle Hotel at the Pier?
Yes, there's an indoor pool.
Are pets allowed at Pinnacle Hotel at the Pier?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of CAD 30 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Pinnacle Hotel at the Pier?
Yes. Self parking costs CAD 28 per day.
What are the check-in and check-out times at Pinnacle Hotel at the Pier?
You can check in starting at 3:00 PM. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at Pinnacle Hotel at the Pier?
No, this hotel doesn't have a casino, but Great Canadian Casino at the Holiday Inn (15-min drive) and Hard Rock Casino Vancouver (23-min drive) are both nearby.
What is there to do at Pinnacle Hotel at the Pier and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and snow tubing, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Pinnacle Hotel at the Pier also has a sauna and a steam room.
Are there restaurants at or near Pinnacle Hotel at the Pier?
Yes, The Lobby Restaurant offers ocean views. Nearby restaurants include Green Leaf Brewery (5-min walk), Vaades (5-min walk), and Finch & Barley (6-min walk).
What's the area around Pinnacle Hotel at the Pier like?
Pinnacle Hotel at the Pier is a short 2-minute walk from Lonsdale Quay Market and 5 minutes' walk from Lonsdale Quay Seabus Terminal. Travelers say the local area is very central close to public transit.

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Lois, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pinnacle - Great Service amd Location
Lynda, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great Location
Lynda, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bengt, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Modern Hotel on Vancouver Harbor
Hotel is an the Lower Londsdale area of North Vancouver. The neighborhood feels very safe and walkable. There are restaurants nearby and the Seabus terminal is about a 5min walk. The staff is very friendly and the property was very clean. Did not eat at the restaurant but it looked pleasant and had tv's over the bar. The setup of the room has the bathroom with a sliding door and a glass window separating it from the rest with a blind over the window. Would have preferred a more enclosed bathroom but not a big deal. Cost of nightly parking was $35CA. For the cost of the room it seems unnecessary to charge that price for parking.
Andrew, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

North Van getaway
Very nice hotel! The room(junior suite) was perfect. Nice size for having our 3 year old with us. Amazing location as there is lots to do in the Lonsdale Quay area but you can get to DT Vancouver in 15 mins on the Seabus, which is super convenenient. Pool was very nice with an incredible view of DT Vancouver.
Corey, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Location in North Van
What a great find! All the times being in Vancouver we decided to try something outside of downtown, and so happy we did. Moving forward I will use this hotel as my first choice when in Vancouver, North Vancouver. The area around the hotel offers many choices for restaurants and there's always something happening on the pier. Rooms were FANTASTIC!! Very comfortable, clean and had everything we needed. All staff we encountered were very friendly and professional. Restaurant and bar in the hotel were also excellent and the food was very, very good. Another nice thing is the water taxi to downtown is just a few minutes away and an easy walk so getting to the city centre is more convenient than driving.
Duane, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tom, 2-night trip
Verified Hotels.com guest review