Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Learn more
Feedback

Hotel Chicago West Loop, SureStay Collection by Best Western

2.5 star property
Hotel with 24-hour fitness, near Rush University Medical Center

Choose dates to view prices

Nestled in the heart of West Loop, Hotel Chicago West Loop offers an inviting retreat with shopping on site and a 24-hour gym to stay active. Connect to free WiFi, unwind in the lobby with coffee/tea, and appreciate helpful staff who have left a lasting impression on previous guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Free WiFi
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • ATM/banking services
  • Vending machine
  • Water dispenser
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
$111 nightly
The total price is $130
Nov 16 - Nov 17
Total with taxes and fees

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hair dryer
Microwave
Air conditioning
Down comforter
Premium bedding
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hair dryer
Microwave
Air conditioning
Down comforter
Premium bedding
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hair dryer
Microwave
Air conditioning
Down comforter
Premium bedding
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hair dryer
Microwave
Air conditioning
Down comforter
Premium bedding
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hair dryer
Microwave
Air conditioning
Down comforter
Premium bedding
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hair dryer
Microwave
Air conditioning
Down comforter
Premium bedding
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Double Bed

1 Double Bed, Non-Smoking, Microwave And Refrigerator

Air conditioning
Down comforter
Premium bedding
Hair dryer
Private bathroom
Microwave
  • Sleeps 2

Queen Room With Microwave And Refrigerator-Non-Smoking

Air conditioning
Down comforter
Premium bedding
Hair dryer
Private bathroom
Microwave
  • Sleeps 2

King Room With Microwave And Refrigerator-Non-Smoking

Air conditioning
Down comforter
Premium bedding
Hair dryer
Private bathroom
Microwave
  • Sleeps 2

1 Double Bed, Non-Smoking, Small Room, Microwave And Mini-Refrigerator

Air conditioning
Down comforter
Premium bedding
Hair dryer
Private bathroom
Microwave
  • Sleeps 2

Accessible-1 Double, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Non-Smoking

Air conditioning
Down comforter
Premium bedding
Hair dryer
Private bathroom
Microwave
  • Sleeps 2

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Non-Smoking

Air conditioning
Down comforter
Premium bedding
Hair dryer
Private bathroom
Microwave
  • Sleeps 2

Similar properties

Cocktail bar

Freehand Chicago

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 2,552 reviews
$81 nightly
The price is $96
Dec 10 - Dec 11
Total with taxes and fees
Freehand Chicago
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
1622 W Jackson Blvd, Chicago, IL, 60612

What's nearby

  • Rush University Medical Center - 5 min walk - 0.4 km
  • United Center - 8 min walk - 0.7 km
  • University of Illinois Chicago - 10 min walk - 0.9 km
  • Millennium Park - 5 min drive - 4.3 km
  • McCormick Place - 6 min drive - 6.7 km

Getting around

  • Chicago Midway Airport (MDW) - 26 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 36 min drive
  • Chicago, IL (PWK-Chicago Executive) - 43 min drive
  • Chicago, IL (DPA-Dupage) - 47 min drive
  • Chicago Western Avenue Station (BNSF) - 3 min drive
  • Chicago Clybourn Station - 4 min drive
  • Chicago Union Station - 28 min walk
  • Illinois Medical District Station - 7 min walk
  • Polk Station (Pink Line) - 10 min walk
  • Ashland Station (Green Line) - 11 min walk

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪The Barn - Hockey Bar - ‬3 min walk
  • ‪Billy Goat Tavern - ‬7 min walk
  • ‪Queenie's Supper Club & Cocktails - ‬10 min walk
  • ‪Church's Texas Chicken - ‬4 min walk

About this property

Hotel Chicago West Loop, SureStay Collection by Best Western

At Hotel Chicago West Loop, SureStay Collection by Best Western, you'll be just a 5-minute drive from United Center and Millennium Park. A 24-hour fitness center and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the comfortable beds and helpful staff. Public transportation is just a short walk: Illinois Medical District Station is 7 minutes and Polk Station (Pink Line) is 10 minutes.

At a glance

DONE

Hotel size

    • 115 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (1 total, up to 25 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Water dispenser

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2016
  • ATM/banking
  • 24-hour fitness center
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 48
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed captioned TV
  • Portable shower seat
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Cashless transactions are available.
Property Registration Number 60612

Also known as

Hotel Illinois Medical District
Chicago Illinois Medical District
Hotel Chicago Illinois Medical District
Hotel Loop
Hotel Chicago West Loop

Frequently asked questions

Are pets allowed at Hotel Chicago West Loop, SureStay Collection by Best Western?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 25 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Chicago West Loop, SureStay Collection by Best Western?

Sorry, there's no onsite parking at Hotel Chicago West Loop, SureStay Collection by Best Western.

What are the check-in and check-out times at Hotel Chicago West Loop, SureStay Collection by Best Western?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hotel Chicago West Loop, SureStay Collection by Best Western?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (5-min drive) is nearby.

What is there to do at Hotel Chicago West Loop, SureStay Collection by Best Western and nearby?

Maintain your daily exercise routine at the 24-hour gym.

What's the area around Hotel Chicago West Loop, SureStay Collection by Best Western like?

Hotel Chicago West Loop, SureStay Collection by Best Western is a short 7-minute walk from Illinois Medical District Station and 9 minutes' walk from United Center. Travelers recommend the hotel for its walkable location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Chicago West Loop, SureStay Collection by Best Western Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Parking
Location
Concerts
Bathroom
Events
Restaurant
Lobby

Reviews

10/10 Exceptional

Staff was friendly and helpful. The hotel was in the center of every where we wanted to go.
Stacie, 2-night trip

10/10 Exceptional

Great stay for United Center Event

Hotel Chicago was an ideal stay close to the United Center. The event was walking distance, the hotel was simple yet chic and the service was excellent.
Dawn, 1-night trip

10/10 Exceptional

This is such a great boutique hotel, very clean, staff us amazing
Gabriele, 2-night trip

8/10 Very good

Front desk staff was a 10. But the room is smaller than my kitchen at home and the tv barely worked . The sink and toilet had poor plumbing and the shower was like showering in a shoe box . Parking was ok . The staff made the stay a great one otherwise it’s not built for big people
Carlos, 2-night trip

10/10 Exceptional

Make sure you get here before the night lady takes over the desk because she had no idea what she was doing and fought with like everyone checking in and ignored their reservations and couldn’t find it
Shaun, 2-night trip

10/10 Exceptional

Nice hotel

Nice hotel and short walk to the united center . Staff was very friendly. Felt like a pretty safe area
Aaron, 2-night trip

8/10 Very good

clean, accessible to other places, friendly staff
Sandra, 4-night trip

10/10 Exceptional

I was pleasantly surprised by this hotel.
Jared, 1-night trip

10/10 Exceptional

So glad I chose this hotel. It was the perfect location for the event we attended. We felt safe walking back and forth even in the late evening. The staff was friendly and acknowledged us every time we came or left.
Bonnie, 3-night trip

8/10 Very good

Nice
Eric, 1-night trip

8/10 Very good

The room and bathroom was clean. The bed and pillows were very comfortable. The front desk was very polite and friendly. The rooms arent very big but they have everything you need. They also offer a gated parking area.
Eric, 1-night trip

6/10 Good

Staff was courteous but they charged two days parking for a one night stay. Next time I'll use public parking.
Steve, 1-night trip

10/10 Exceptional

Loved all the mirrors in the hallway of each floor !
Tkyzha, 3-night trip

8/10 Very good

Hotel Chicago West Loop was super convenient since it is walking distance to the United Center. The hotel was clean and the staff were extremely pleasant, helpful and knowledgeable. The parking lot is kind of small but the parking garage next door is available so not a terrible option at only 12$ more than the 25$ for the hotel lot. All in All an excellent stay and I hope to recreate again for any future events at the United Center.
Matt, 4-night trip

6/10 Good

Great staff. The room was just okay
Chieh, 4-night trip

8/10 Very good

Not bad for the price. It was near the event we were attending. Room was small, but comfortable. The only bad thing about our stay was there was ants in the shower it looks like they might’ve used bug spray because they were dying in the shower. Front desk associates were very nice.
1-night trip

2/10 Poor

terrible place
Andres, 2-night trip

6/10 Good

Truly just the definition of okay. The staff was friendly, but the facilities are just poor, dirty, and old. There were bugs in my room, trash in the shower train, and the baseboards were covered in dirt. So, I would only stay here if you need a cheap accomodation!
JT, 2-night trip

10/10 Exceptional

Nice artwork in the room
Myra, 3-night trip

6/10 Good

They did not provide much for comfort.
Darilyn, 2-night trip

8/10 Very good

Beware the microwave

The room was nice but I normally don't spend that kind of money on a room. The parking garage next door takes a physical card or cash. I parked a few days overnight and that was little over $100.there was a safe which was nice if I needed it. Everything was clean. The microwave has a child lock on it and I overcooked my food trying to get the microwave open. Called the front desk and they sent someone right away and it took him 2 minutes to realize there was a lock. I wish I had more food to hear up but was worried the microwave would eat food again.
Laura, 3-night trip

10/10 Exceptional

Staff made the stay a pleasure
Jacob, 1-night trip

10/10 Exceptional

All the staff was friendly and helpful. They held my bags when I came in the morning until check in. Also, held my bags after I checked out until my train in the evening. Will stay there again
JAMES, 1-night trip

4/10 Fair

The hotel needs a deep cleaning
Charday, 1-night trip

10/10 Exceptional

It’s very convenient. Everything is good.
Xiaofeng, 1-night trip