Embassy Suites Chicago Downtown Magnificent Mile

Photo gallery for Embassy Suites Chicago Downtown Magnificent Mile

Primary image
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
55-inch LCD TV with satellite channels, pay movies
View from room

Overview of Embassy Suites Chicago Downtown Magnificent Mile

Embassy Suites Chicago Downtown Magnificent Mile

4.0 star property
4-star hotel with indoor pool, near Navy Pier

8.4/10 Very Good

1,792 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Internet access
  • Pet friendly
  • Gym
The price is $188
Price available on 8/29/2022
Map
511 North Columbus Drive, Chicago, IL, 60611
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Indoor pool
  • WiFi in the lobby
  • Fitness center
  • Self parking
  • Room service
  • 24-hour business center
  • 8 meeting rooms
  • Limo/town car service
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Living room
  • Premium TV channels
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Chicago
  • Chicago Riverwalk - 4 min walk
  • Michigan Avenue - 5 min walk
  • Grant Park - 11 min walk
  • Navy Pier - 11 min walk
  • Chicago Theatre - 13 min walk
  • Millennium Park - 16 min walk
  • Lake Michigan - 16 min walk
  • Art Institute of Chicago - 19 min walk
  • Willis Tower - 31 min walk
  • Field Museum of Natural History - 36 min walk

Getting around

  • Chicago Midway Airport (MDW) - 17 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 41 min drive
  • Chicago, IL (PWK-Chicago Executive) - 49 min drive
  • Chicago Museum Campus-11th Street Station - 2 min drive
  • Millennium Station - 13 min walk
  • Chicago Van Buren Street Station - 22 min walk
  • Grand Station (Red Line) - 9 min walk
  • State Station - 14 min walk
  • Randolph-Wabash Station - 14 min walk

About this property

Embassy Suites Chicago Downtown Magnificent Mile

You'll be in a fantastic location at Embassy Suites Chicago Downtown Magnificent Mile, just a 5-minute walk from Chicago Riverwalk and Michigan Avenue. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. This upscale hotel is also within a 15-minute walk of Navy Pier and Grant Park. Fellow travelers like the helpful staff and breakfast. Public transportation is just a short walk: Grand Station (Red Line) is 9 minutes and State Station is 14 minutes.

Languages

Arabic, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 455 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 75 lbs)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised

Internet

  • WiFi in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (USD 50 per night)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 7:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Free reception
  • Room service (limited hours)

Traveling with children

  • Children stay free

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Working away

  • 24-hour business center
  • 8 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2001
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Arabic
  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Sofa bed
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate living room

Freshen up

  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • WiFi and wired internet for a surcharge
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Recycling
  • Mobile key entry

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per night (rates may vary)
  • WiFi is available in public areas for USD 14.95 per night (rates may vary)
  • Wired Internet access is available in guestrooms for USD 14.95 (rates may vary)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Self parking costs USD 50 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Embassy Suites Chicago Downtown Lakefront
Embassy Suites Lakefront
Embassy Suites Lakefront Hotel
Embassy Suites Lakefront Hotel Chicago Downtown
Embassy Downtown Lakefront Suites
Embassy Suites Chicago Downtown Magnificent Mile Hotel
Embassy Suites Chicago Downtown Magnificent Mile Hotel
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites
Embassy Suites Chicago Downtown Magnificent Mile Chicago
Embassy Suites Chicago Downtown Magnificent Mile Hotel Chicago

Frequently asked questions

Overall score and ratings

8.4

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Good

Place is clean. Staff is hardworking. Practical not homey feel. The sitting room was a bit dark. We had a room with a nice view of the waterfront. Shower could use an update one setting (good for tall people) is bit outdated as more versatile options are available priced within reason. We were charged for three day parking initially even though we were there for two nights and less than 48 hours. Seems like it was fixed on the bill after a phone call. I will have to check on card statement. We do not consume alcoholic bevarages but saw staff getting real short with people who were there to partake in the complimentary drinks etc. Not sure of the situation but, was little off putting to see. Something to do with it was 5 after 7 and person claiming they were there before 7 and waiting etc. Plenty of wipes available along with hand sanitizing stations. Breakfast was very well presented with a lot of healthy options. Made to order staff along with all helpers were very cheerful and invited guests in a friendly manner. Front desk workers seemed overworked. Cleaning crew stayed on top of the game for duration of our stay. We enjoyed our walk down to various tourist locations as the property was very centrally located. Saw some homeless folks this time around but far less than our previous vists to Chicago. Either the assistance programs are working or the city has become better to mask the issue. I am hoping it is more of the former. Our stay at the hotel was simply good.
2-night family trip
Verified Hotels.com guest review

4/10 Fair

Loud Noise!
The room was just ok. There was a loud noise that kept us up multiple times throughout our stay. When we told the front desk they said they would check it out, but never did.
Craig, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Tamara, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

DIY Housekeeping
Attended the 4 day Lollapalooza concert in Grant park. Breakfast was great. Paid extra to check in and room was not very clean-trash in room, in ice bucket, etc.. No housekeeping for stay was disturbing. We had to keep asking for towels, trash bags, toilet paper etc.. I will consider this the next time I stay in Chicago. For all the DIY housekeeping, the price should have been considerably lower. Also the carpet in our suite was filthy. There was at least a years worth of dust in the bedroom. Really triggered my allergies.
Marina, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Very accommodating. We had to switch rooms because of plumbing. If you’ll allow you to leave the bags there if your flight is late.
treneisha, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Kim, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Vanessa, 1-night trip
Verified Hotels.com guest review

6/10 Good

Had allergic reaction related to pets. They were nice enough to move me but the room was very musty, bathtub would clog. The comforter for the sofa bed was dirty, when I pulled it out of it’s bag and unfolded it on top of the sofa bed, it was full of black particles. I have two kids and had requested an additional one beforehand. They were only able to provide one because they didn’t have anymore. The bathtub would get backed up and the door wouldn’t lock.
Amber, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Barbara, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Meh
Everything was perfect, but being late for 2 minutes did not had a chance for the evening get together at the hotel reception.
Alicia, 1-night family trip
Verified Hotels.com guest review