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Congress Plaza Hotel, Chicago

3 stars
520 South Michigan AvenueChicagoIL60605United States of America, ‏‎855-234-2744
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Good3.3 / 5
Location
Great location
Beach
Reasonable beach
Vibe
Poor vibe
5584See all 5,584 Hotels.com reviews
From 2,248 reviewsTripAdvisor Traveller Rating

Congress Plaza Hotel, Chicago

Hotel Info: 855-234-2744

from $170
  • Standard Suite, 1 King Bed, Lakeside
  • Standard Room, 1 Queen Bed
  • Family Suite
  • Double Room
  • Standard Room, 1 King Bed, Lake View
  • Standard Double Room, 2 Double Beds
  • Standard Double Room, 2 Double Beds, Lake View
  • Standard Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 870 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is Noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Also known as

  • Congress Hotel
  • Congress Hotel Plaza
  • Congress Plaza
  • Congress Plaza Chicago
  • Congress Plaza Hotel
  • Congress Plaza Hotel Chicago
  • Hotel Congress Plaza
  • Plaza Congress Hotel
  • Congress Hotel Chicago

Mandatory fees

Deposit: USD 25.00 per night

Optional extras

Early check-in can be arranged for an extra charge of USD 49.00

Late check-out can be arranged for an extra charge of USD 59.00

Self parking costs USD 39 per day with in/out privileges

Valet parking costs USD 44 per day with in/out privileges

Refrigerators are available for USD 10.00 per night

Rollaway beds are available for USD 20.00 per night

Breakfast costs between USD 16 and USD 20 per person (approximately)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Number of meeting rooms - 20
  • Conference space
  • Meeting rooms 20
  • Conference space size (feet) - 50000
  • Conference space size (meters) - 4645
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1893
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Congress Plaza Hotel, Chicago’s small print

Also known as

  • Congress Hotel
  • Congress Hotel Plaza
  • Congress Plaza
  • Congress Plaza Chicago
  • Congress Plaza Hotel
  • Congress Plaza Hotel Chicago
  • Hotel Congress Plaza
  • Plaza Congress Hotel
  • Congress Hotel Chicago

Mandatory fees

Deposit: USD 25.00 per night

Optional extras

Early check-in can be arranged for an extra charge of USD 49.00

Late check-out can be arranged for an extra charge of USD 59.00

Self parking costs USD 39 per day with in/out privileges

Valet parking costs USD 44 per day with in/out privileges

Refrigerators are available for USD 10.00 per night

Rollaway beds are available for USD 20.00 per night

Breakfast costs between USD 16 and USD 20 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 5584 reviews

Congress Plaza Hotel, Chicago
Good3.0 / 5
Okay hotel. Good location.
I had a pleasant stay, although the hotel could use some upgrades. They tried, by repainting over peeling walls. You know it's a bad job, when it's so obvious. The location was great, and I was only in the room to sleep, so it was fine.
3 night trip
Congress Plaza Hotel, Chicago
Poor1.0 / 5
Had to book this as all decent downtown hotels were booked due to Cold Play concert. Service was horrible. When I asked for some spoons from house keeping they asked me to go to the restaurant on ground floor and get it.
1 night business trip
Congress Plaza Hotel, Chicago
Excellent4.0 / 5
My first visit to Chicago, and I loved it all.
The hotel has the old time fancy look, which we really enjoyed. The staff was friendly. It was very busy while we where there but the atmosphere was great with all the liveliness of the guests. The only problem we encountered is that both days our rooms were not cleaned till almost 5:00 p.m. and when it was cleaned some items where not restocked, like wash clothes and coffee. Both times I called to make sure we had not been forgotten. I think they might not have enough staff for such a large hotel. Also the pillows were very flat and the comforter was not comfortable. For the price and the area I still believe it was a good deal. I would stay there again.
3 night family trip
Congress Plaza Hotel, Chicago
Excellent4.0 / 5
Great location, charmingly shabby classic
I have stayed at this hotel frequently when in Chicago for educational & professional leadership conference for 5 years now. I love the location, restaurants near by and walking distance to everything I need while in Chicago.
2 night business trip
Congress Plaza Hotel, Chicago
Fair2.0 / 5
Staff was friendly, hotel very outdated
I probably would not stay at this hotel again, beds were very uncomfortable and the rooms are very dated. We just needed a place to sleep, we had an action packed day planned, if we would of had to stay more than one night we would have went somewhere else. But the staff was very nice and the check-in process went very smooth.
1 night trip with friends

See all reviews

Congress Plaza Hotel, Chicago

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